building community how to foster and grow the recovery zone · sage advice “good judgment is...
TRANSCRIPT
13th ANNUAL IITAP SYMPOSIUM
©2018 IITAP, LLD (All content reprinted with permission of the presenter
Building Community How to foster and grow the Recovery Zone
Presented by
Daniel Morris, LCSW, CSAT-S & Robert Meadows, LCSW, CSAT-S
what is community?
a feeling of fellowship among people
• giving & receiving
• sharing attitudes, interests, & goals
• recognizing & caring for one another
• uniting around experiences
13th ANNUAL IITAP SYMPOSIUM
©2018 IITAP, LLD (All content reprinted with permission of the presenter
we are a community
• IITAP members on a journey
• how can we help you move forward?
sage advice
“Good judgment is based on experience
and experience is based on bad judgment.”
—Mark Twain
Photo from Library of Congress
13th ANNUAL IITAP SYMPOSIUM
©2018 IITAP, LLD (All content reprinted with permission of the presenter
taking the leap
we started a community
• set intention
• self-help community
• diverse upbringings
13th ANNUAL IITAP SYMPOSIUM
©2018 IITAP, LLD (All content reprinted with permission of the presenter
early years
• individual leadership skills and styles
• proactive problem solving
• self care
early years
• rehabilitation versus therapy
• chose Kavod name
13th ANNUAL IITAP SYMPOSIUM
©2018 IITAP, LLD (All content reprinted with permission of the presenter
incorporation = transformation
attract money
• resources
• revenue
• compensation
13th ANNUAL IITAP SYMPOSIUM
©2018 IITAP, LLD (All content reprinted with permission of the presenter
hire the right people
• employees
• consultants
• vendors
set boundaries
• legal & financial contracts
• enforcement
13th ANNUAL IITAP SYMPOSIUM
©2018 IITAP, LLD (All content reprinted with permission of the presenter
joining the IITAP community
differentiator
• specialized csat training & certification
• only csat in Upstate New York
• community of mentors
13th ANNUAL IITAP SYMPOSIUM
©2018 IITAP, LLD (All content reprinted with permission of the presenter
csat training for all
• employment requirement
• investment in our people & program
our map: the 30 tasks of recovery
13th ANNUAL IITAP SYMPOSIUM
©2018 IITAP, LLD (All content reprinted with permission of the presenter
kavod = excellence
13th ANNUAL IITAP SYMPOSIUM
©2018 IITAP, LLD (All content reprinted with permission of the presenter
our market
Rochester, New York & surrounding counties
• mid-income city
• 1 M residents
our program
• therapy
• individual
• group
• couples
• 12-Step Program
• intensive outpatient program (IOP)
• art & movement therapy
• mindfulness & yoga
• support AFAR’s DNA research
13th ANNUAL IITAP SYMPOSIUM
©2018 IITAP, LLD (All content reprinted with permission of the presenter
our people
• all csats
• 6 full time +
• 2 part time +
• diverse modalities
• credentialed
• decades of experience
our 2017 prospects
• 191 inquiries
• 2.5:1 men to women
• college graduates
• income of $75,000–$125,000
• approximately 50% sign on
13th ANNUAL IITAP SYMPOSIUM
©2018 IITAP, LLD (All content reprinted with permission of the presenter
our 2017 clients
• ≅ 130 active
• ≅ 300 periphery
our revenue
2017: $540,000
2007: $237,000
1993: $4,000-$5,000
13th ANNUAL IITAP SYMPOSIUM
©2018 IITAP, LLD (All content reprinted with permission of the presenter
our space
2017: 5,200 square feet
• beautifully renovated industrial space
• welcoming & comfortable
• urban setting
1993: 100 square feet
• hourly rental, no chairs
• trendy neighborhood
promoting our brand
13th ANNUAL IITAP SYMPOSIUM
©2018 IITAP, LLD (All content reprinted with permission of the presenter
Photo from Library of Congress
brand identity
integrated marketing
13th ANNUAL IITAP SYMPOSIUM
©2018 IITAP, LLD (All content reprinted with permission of the presenter
community outreach
host like-minded people in our space
• 12 step fellowships
• workshops for professionals & clients
community outreach
help raise awareness
• health fairs
• human resource events
• professional conferences
• media interviews
13th ANNUAL IITAP SYMPOSIUM
©2018 IITAP, LLD (All content reprinted with permission of the presenter
mapping our future
strategic planning
• team approach
• outside consultant
• implementation
13th ANNUAL IITAP SYMPOSIUM
©2018 IITAP, LLD (All content reprinted with permission of the presenter
implementation
• expanding reach
• hiring therapists
• adding therapeutic services
• implementing new technology
• increasing visibility
leadership & teamwork
13th ANNUAL IITAP SYMPOSIUM
©2018 IITAP, LLD (All content reprinted with permission of the presenter
show the way
“When the student is ready, the teacher will appear.”
—Buddhist Proverb
show the way
Teachers with open minds and hearts:
• know strengths & weaknesses
• listen to hear, not just respond
• adapt to new situations
• learn new things
• ask for help
13th ANNUAL IITAP SYMPOSIUM
©2018 IITAP, LLD (All content reprinted with permission of the presenter
show the way
step into your power:
• select a focus
• mentor others
• lead by example
signs of success
community connections are:
• stable
• loving
• safe
13th ANNUAL IITAP SYMPOSIUM
©2018 IITAP, LLD (All content reprinted with permission of the presenter
signs of success
attitudes shift towards:
• responsibility
• accountability
• forgiveness
signs of success
you become the expert
• abundance
• growing pains
• decisions
13th ANNUAL IITAP SYMPOSIUM
©2018 IITAP, LLD (All content reprinted with permission of the presenter
take the leap
“It takes a village to raise a child.”
—African Proverb
you are not alone
call us (585) 546-5180
thank you!
KavodRecovery.com