building great teams: the power of a nudge
DESCRIPTION
We all want to be on a great team - with fun, competent and enthusiastic people, delivering successful projects to wow the customer. However, this reality is hard to archive - fun cannot be mandated, success requires coordinated effort of many people, and customers have a hard time explaining what exactly will wow them. Consider nudging - making a small suggestion in a powerful way. A right setup will help the team communicate better. A good nudge will encourage the customer to share their feelings about the project early and often. There are also small nudges (not orders!) that help everyone enjoy their workday more, and be more creative and productive at the same time.TRANSCRIPT
![Page 1: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/1.jpg)
©2010 Improving Enterprises, Inc.
Building a great team:The power of a nudge
Jane Prusakova
Improving Enterprises
Houston TechFest 2014
![Page 2: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/2.jpg)
©2010 Improving Enterprises, Inc.
Jane Prusakova
Hard-core developer
Behavioral science geek
Dancer and photographer
![Page 3: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/3.jpg)
©2010 Improving Enterprises, Inc.
![Page 4: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/4.jpg)
©2010 Improving Enterprises, Inc.
What is a nudge?
![Page 5: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/5.jpg)
©2010 Improving Enterprises, Inc.
Nudge tools
Defaults
Choice structure
Feedback
![Page 6: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/6.jpg)
©2010 Improving Enterprises, Inc.
What is a nudge?
Nudge
Conversation
Incentive
Request Order
MoreChoice
LessChoice
![Page 7: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/7.jpg)
©2010 Improving Enterprises, Inc.
What is NOT a nudge?
Order, requirement
Ultimatum, lack of choice
Commitment
A nudge always leaves a choice
![Page 8: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/8.jpg)
©2010 Improving Enterprises, Inc.
![Page 9: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/9.jpg)
©2010 Improving Enterprises, Inc.
Popular nudgesTip on the restaurant check
Candy and gum at Fry’s checkout
Minimum payment for credit card bill
![Page 10: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/10.jpg)
©2010 Improving Enterprises, Inc.
Ag
ileProductivity
Work-lifebalance
On-timedelivery
QualityHealth
Moral
e
![Page 11: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/11.jpg)
©2010 Improving Enterprises, Inc.
Nudges for better
Communication
Technical excellence
Team spirit
![Page 12: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/12.jpg)
©2010 Improving Enterprises, Inc.
Collocated groups
![Page 13: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/13.jpg)
©2010 Improving Enterprises, Inc.
Team spirit
![Page 14: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/14.jpg)
©2010 Improving Enterprises, Inc.
![Page 15: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/15.jpg)
©2010 Improving Enterprises, Inc.
• Google • Microsoft • Improving Enterprises
FREE FOOD
![Page 16: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/16.jpg)
©2010 Improving Enterprises, Inc.
ANY FOOD WILL DO
![Page 17: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/17.jpg)
©2010 Improving Enterprises, Inc.
Process nudgesMeeting reminders
Stand-up meetings
Deadlines
![Page 18: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/18.jpg)
©2010 Improving Enterprises, Inc.
Agile Nudges
Daily scrum
Scrum retrospective
Stakeholder demo
Task board
![Page 19: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/19.jpg)
©2010 Improving Enterprises, Inc.
Technical Excellence Nudges
Code reviews
Pair programming
Test coverage
Static analysis
![Page 20: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/20.jpg)
©2010 Improving Enterprises, Inc.
Other nudges at work
??
? ?
?
![Page 21: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/21.jpg)
©2010 Improving Enterprises, Inc.
Nudging techniques
Create a defaultScrum ceremonies
Make it easyOpen office layout, meeting facilitation
Continuous feedbackCI, test coverage
![Page 22: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/22.jpg)
©2010 Improving Enterprises, Inc.
Ag
ileProductivity
Work-lifebalance
On-timedelivery
QualityHealth
Moral
e
![Page 23: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/23.jpg)
©2010 Improving Enterprises, Inc.
Building a great team:The power of a nudge
Jane Prusakova
Improving Enterprises
Houston TechFest 2014
![Page 24: Building great teams: the power of a nudge](https://reader035.vdocument.in/reader035/viewer/2022081518/546e1d45af795953298b551e/html5/thumbnails/24.jpg)
©2010 Improving Enterprises, Inc.
Jane.Prusakova at Improving Enterprises.com
SoftwareAndOtherThings.blogspot.com
@jprusakova
Jane Prusakova
http://www.slideshare.net/jprusakova