building strategic networks – cultivating relationships that matter dr. kym harris educational...
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Building Strategic Networks – Cultivating Relationships that Matter
Dr. Kym Harris
Educational Workshop Sponsors
What are yourThoughts about
Networking?
What are yourthoughts about
Networking?
What are yourThoughts about
Networking?
The Research
What are yourThoughts about
Networking?
The Research
The Center for Creative Leadership (Connecting with Others)
How Leaders Create and Use NetworksHerminia Ibarra and Mark Lee Hunter
Networking“Creating a fabric of personal contacts who will provide support, feedback, insight, resources and information is simultaneously one of the most self-evident and one of the most dreaded developmental challenges that…leaders must address.”
How Leaders Create and Use NetworksHerminia Ibarra and Mark Lee Hunter, HBR, 2012
What are yourThoughts about
Networking?
How Leaders Create and Use Networks
“Unpleasant task of trading favors with strangers is a luxury I can’t afford.”
“Insincere or manipulative – at best an elegant way of using people.”
“Stupid Political games”
“We’ve seen others who avoided networking or failed at it because they let interpersonal chemistry, not strategic needs determine which relationships they
cultivated”
What are yourThoughts about
Networking?“...the alternative to
networking is to fail – either in reaching for a leadership position or in
succeeding at it.”
What are yourThoughts about
Networking?
Building relationships is one of the strongest skill sets related to leadership effectiveness. Leaders with experience building relationships are seen as more effective.
Center for Creative Leadership| Connecting with others
of respondents said that “building and maintaining relationships is a critical leadership competency.”
75%
What are yourThoughts about
Networking?
Center for Creative Leadership| Collaboration
of 250 executives surveyed said that “collaboration is critical to success.”
100%
Collaboration enables innovation, which plays a key role in a company’s ability to
stay competitive.
Building Your Networks
What are yourThoughts about
Networking?
The Three Forms of Networking
Operational Personal Strategic
Distinct and Interdependent
What are yourThoughts about
Networking?The Work
Increase Your
Airtime
Prescribed by the job and organizational structure
Primarily internal and determined by routine and short term goals
Fueled by rapport and trust
Focus is the task at hand
Operational Networks
What are yourThoughts about
Networking?
Personal Networks
The Person
Increase Your
Airtime
Increase Visibility
Provides new perspective, with potential to fuel growth and advancement
Contacts provide referrals, relevant information, and development support
Primarily external but not exclusively
What are yourThoughts about
Networking?
Strategic Networks
Increase Your
Airtime
Increase Visibility
The Business
“A set of relationships and information sources that cross organizational and functional boundaries ”
Lateral and vertical relationships with other functional and business unit managers that become a lifeline for revealing how a leader’s contributions fit into the big picture.
What are yourThoughts about
Networking?
Strategic Networks are characterized by…
The ability to marshal information, support, and resources from one sector of a network to achieve results to another.
The use of indirect influence, convincing one person in the network to get someone who is not in the network to take a needed action.
The way in which they “shape in their own image” to create networks favorable to a leader’s business goals.
What are yourThoughts about
Networking?1. Reframe Your Thinking
2. Re-allocate Your Time
3. Identify a Role Model
4. Work from the outside in
5. Phone calls can build relationships
6. Learn to Read People
7. Leverage Professional organizations
8. Go beyond your industry or current circle of connections
9. Share information that is relevant to your network
Strategies for building Strategic Networks
Stick with it!
Things to Consider
What are yourThoughts about
Networking?TRUST
“Trust is the newworkplace currency”~Nan S. Russell, Psychology Today.com
What are yourThoughts about
Networking?
The first job of any leader is to inspire trust. Trust is born of two dimensions:
Character (integrity, motive, and intent with people)
Competence (capabilities, skills, results and track record)
~How the Best Leaders Trust, Stephen Covey, LeadershipNow.com
What are yourThoughts about
Networking?
“…The way to influence – and lead – is to begin with warmth. Warmth is the conduit of influence: it
facilitates trust and the communication and absorption of ideas. Even a few small nonverbal signals… can
show people that you’re pleased to be in their company and attentive to their concerns. Prioritizing
warm helps you connect immediately with those around you, demonstrating that you can hear them,
understand them, and can be trusted by them.”~Connect, Then Lead, Amy Cuddy, Matthew Kohut, and John Neffinger, HBR, 2013
What are yourThoughts about
Networking?
“When we show our power
alongside our humanity, others connect to us.
It’s the combination that
creates great presence.”
“Connection is key to executive
presence -being accessible enough
that others can relate to you. The
core of this relatedness or
connection is the ability to balance competency with
vulnerability.”
~ Kristi Hedges
The Power of Presence
ExecutivePresence
What are yourThoughts about
Networking?
1. Think of one person who as been influential in your career (boss, colleague, mentor), someone you would go back to work with in a heartbeat.
2. List 5 qualities that describe that person
3. Label each quality either “competence” or “connection”
4. What is the ratio to competence to connection?
Share your thoughts…
Exercise
What are yourThoughts about
Networking?
Intimacy (emotions)
Self-Orientation (motives)
Credibility (words)
Reliability (actions)
Your content expertise and presentation of your knowledge. Includes academic degrees and relevant experience.
Your ability to deliver the same way and at the same level over time. It is enhanced by increased positive interactions.
Your ability to open up and encourage others to open up as well - to ensure that the “real issues” are always dealt with.
The extent to which you are fixated on yourself in every situation. Needing to look intelligent, have the right answer, push your agenda, or win at any cost.
The Trust Equation
What are yourThoughts about
Networking?Credibility + Reliability + Intimacy
Self-Orientation
Source: The Trusted Advisor, David H. Maister, Charles H. Green and Robert M. Galford
The Trust Equation
1. Calculate the trust equation for a relationship you’d like to strengthen.
2. Give yourself a rating of 1 to 10 on the four trust variables and calculate your score.
Credibility + reliability + intimacy
Self –orientation
3. How do you measure up?
4. What variable can you begin to enhance?
What is your Trust score?
Exercise
Why is all of thisImportant?
What are yourThoughts about
Networking?
The Rules Are Changing
“The rules for work are changing. We are being judged by a new yard stick; not just by how smart we are, but how we handle ourselves and each other.”
~ Daniel Goleman, Author, Working with Emotional Intelligence
“Relevant traits such as warmth, empathy, humor, and humility that imbue you with a kind of welcome
authority engaging other’s hearts and
[minds] in the moment and over
time.”~ Center for Talent Innovation
“Warmth contributes significantly
more to others’ evaluations of us – and it’s judged
before competence.”~ Harvard Business
Review, Connect, Then Lead.
Cuddy, Kohut, and Neffinger. July-August 2013
EmotionalIntelligence
What are yourThoughts about
Networking?
The Convergence
Research Trust EmotionalIntelligence
Comprehensive Competence
ComprehensiveCompetence
“When the extent and quality of your
professional relationships and
the positive perceptions of others equal or
exceed your strong performance.”
~ Excerpt from the
Book of My Life Experience
“At the core, Comprehensive
Competence is about moving beyond the
work to show up Real, Engage, Connect, and be Vulnerable. This is what is required for
authentic relationships” Dr. Kym
31
In Summary
What are yourThoughts about
Networking?