business administration services certificate l3 (services seta).pdf
TRANSCRIPT
THE SERVICES SECTOR EDUCATION AND TRAINING AUTHORITY
CERTIFICATE OF COMPETENCE
This certifies that
KAGISO PHETOE
9007205314087
has been found competent against the followingSAQA registered Qualification
National Certificate: Business Administration Services : Level 3
23655
CREDITS : 121In terms of the South African Qualification Authority Act of 1995
04 December 2015
J.Date Issued Senior Manager: Quanty/Assurance
SAQA
Established in terms of Act 58 of 1995
Chief Executive Officer:for and on behalf of SERVICES SETA
VSTATEMENT OF ACHIEVEMENTS
Name : KAGISO PHETOE
Identity No: 9007205314087
has been found competent against the following Unit Standards for the SAQA registered qualification
Qualification Name : 23655-National Certificate: Business Administration Services
Credits : CREDITS : 121 NQF : Level 3
Certificate No.
123491
Issued without alteration or erasure in terms of the SAQA Act of 1995
ID NO.
10170
11241
13928
13929
13930
13931
13933
13934
13935
13937
14357
7177
7456
7567
7570
7573
7706
7785
UNIT STANDARD
Demonstrate understanding of employment relations in an organisation
Perform Basic Business Calculations
Monitor and control reception area
Co-ordinate meetings, minor events and travel arrangements
Monitor and control the receiving and satisfaction of visitors
Monitor and control the maintenance of office equipment
Plan, monitor and control an information system in a business environment
Plan and prepare meeting communications
Plan and conduct basic research in an office environment
Monitor and control office supplies
Demonstrate an understanding of a selected business environment
Attend to customer enquiries face-to-face and on the telephone in a bankingenvironment
Use mathematics to investigate and monitor the financial aspects of personal,business and national issues
Produce and use spreadsheets for business
Produce word processing documents for business
Demonstrate ability to use the World Wide Web
Maintain a Booking System
Function in a business environment
CREDITS
3
6
4
3
4
4
3
4
6
2
10
4
5
5
5
3
^_J3^
4
RESULTS
Competent
Competent
Competent
Competent
Competent
Competent
Competent
Competent
Competent
Competent
Competent
Competent
Competent
Competent
Competent
Competent
Competent
Competent
This Statement of Achivements should always be accompanied by an orginal certificate of competence issuedwith the above mentioned certificate number
THE SERVICES SETA RESERVES THE RIGHT TO EFFECT CHANGES TO THIS DOCUMENT IF NECESSARY.ETQA-F 201 1st Issue 10 May 2015
ID NO.
7796
7860
8420
8968
8969
8970
9010
9012
9013
9533
9960
UNIT STANDARD
Maintain a secure working environment
Introduce new staff to the workplace
Operate in a team
Accommodate audience and context needs in oral communication
Interpret and use information from texts
Write texts for a range of communicative contexts
Demonstrate an understanding of the use of different number bases andmeasurement units and an awareness of error in the context of relevant calculations
Investigate life and work related problems using data and probabilities
Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensionalspace in different contexts *
Use communication skills to handle and resolve conflict in the workplace
Communicate verbally and non-verbally in the workplace
CREDITS
1
1
4
5
5
5
2
5
4
3
8
RESULTS
Competent
Competent
Competent
Competent
Competent
Competent
Competent
Competent
Competent
Competent
Competent
This Statement of Achivements should always be accompanied by an orginal certificate of competence issuedwith the above mentioned certificate number
THE SERVICES SETA RESERVES THE RIGHT TO EFFECT CHANGES TO THIS DOCUMENT IF NECESSARY.ETQA-F 201 1st Issue 10 May 2015