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i Digitally Signed by: Content manager’s Name DN : CN = Webmaster’s name O = University of Nigeria, Nsukka OU = Innovation Centre Agboeze Irene E. BUSINESS ADMINISTRATION MANAGEMENT EFFECT OF INDUSTRIAL SAFETY MANAGEMENT ON EMPLOYEE PERFORMANCE OF THE NIGERIAN MANUFACTURING SECTOR OF ENUGU STATE, NIGERIA ENYIOKO JOHN UGORJI PG/M.Sc/10/55107

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  • i

    Digitally Signed by: Content manager’s Name DN : CN = Webmaster’s name O = University of Nigeria, Nsukka OU = Innovation Centre

    Agboeze Irene E.

    BUSINESS ADMINISTRATION

    MANAGEMENT

    EFFECT OF INDUSTRIAL SAFETY MANAGEMENT ON EMPLOYEE PERFORMANCE OF THE NIGERIAN

    MANUFACTURING SECTOR OF ENUGU STATE, NIGERIA

    ENYIOKO JOHN UGORJI PG/M.Sc/10/55107

  • ii

    EFFECT OF INDUSTRIAL SAFETY MANAGEMENT ON EMPLOYEE PERFORMANCE OF THE NIGERIAN MANUFACTURING SECTOR OF ENUGU

    STATE, NIGERIA

    ENYIOKO JOHN UGORJI PG/M.Sc/10/55107

    A DISSERTATION SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE AWARD OF MASTER OF SCIENCE (M.SC) DEGREE

    IN MANAGEMENT. DEPARTME NT OF MANAGANENT FACULTY OF BUSINESS

    ADMINISTRATION UNIVERSITY OF NIGERIA, ENUGU CAMPUS

    SUPERVISOR: DR. C. A. EZENWAKWELU

    SEPTEMBER, 2014

  • iii

    DECLARATION

    Enyioko John Ugorji, with the registration number PG/M.Sc/10/55107, a postgraduate in the

    Department of Management do hereby declare that the work embodied in his Dissertation is

    original and has not been submitted in part or full for any other diploma or degree of this or

    any other University.

    ------------------------------------ Enyioko, John Ugorji Student

  • iv

    APPROVAL This dissertation has been approved for the Department of Management by: -------------------------------------- Dr. C. A. Ezenwakwelu Supervisor ------------------------------------ Dr. O. C. Ugbam Head of Department

  • v

    DEDICATION

    I dedicate this work to my wife and my children for their encouragement and understanding

    throughout the trial period of this work.

  • vi

    ACKNOWLEDGEMENTS

    The joy of everyone in life is to know that some one cares. To this end, l wish to express my

    joy to all those whose encouragement, advice, and prayers have made this work a success.

    Mention cannot be made without acknowledging my Supervisor Dr. C. A. Ezenwakwelu,

    for her devotion and time for this work. I cannot thank her enough. Also my profound

    gratitude should go to all my lecturers, to mention but a few are Prof. U.J.F. Ewurum, Dr.

    O.C. Ugbam H.O.D, Dr. E. K. Agbaeze, Dr. B. I. Chukwu, Dr. I. N. Mba,, Dr. Ogbo Ann

    and Dr.V.A Onodugo. I must also say thanks to all the staff in the department of

    management among them are Mrs. Ofordile, Mrs. Okoronkwo and Mrs .Nweke. My thanks

    as well goes to all the staff and management of Nigerian Breweries Plc. (AMA), Emenite

    Ltd., (Enugu) and Juhel Nigeria Ltd., (Enugu) whose assistance provided the data for my

    analysis and findings

    Worthy of acknowledging are my friends. Among them are: Mr. Ebelogu Ubadinma, Mr.

    Akpan Edet Eyibo, Mr. Anthony Nwali, Mrs. Bosede Victoria, Adama Foster and

    Emmanuel Agaku to mention but a few. I love you all.

    Above all, to God the giver of knowledge and wisdom, may all the glory and praise be

    ascribed to Him alone for ever and ever Amen.

    Enyioko, John, Ugorji Department of Management UNEC.

  • vii

    ABSTRACT

    The study is on the effect of industrial safety management on employee performance. The specific objective of the study is to identify the relationship between industrial safety management and employee performance, identify the hazards encountered by employees in the Nigeria manufacturing sector, to bring to the fore safety provisions for employees in the manufacturing industry, ascertain how orientation and training influence safety management in the manufacturing organizations, ascertain how safety issues were managed in the manufacturing industry. The population of the study was one thousand, two hundred and twenty (1220) obtained from the selected manufacturing firms in Enugu State of Nigeria. From this, a sample size of three hundred and one (301) was drawn, using Taro Yamane’s formula. The instruments for data collection were structured questionnaire and interview. The research design adopted was survey design. Data were presented in frequency tables, Z-test and Friedman Chi-square were used to test the hypotheses. The findings indicate that there were significant relationship between industrial safety management and employee performance, physical and chemical hazards were the hazards encountered in the manufacturing industry, personal protective equipment is the safety provision for employees, orientation and training have significant influences on safety management implementation in the manufacturing industry, safety issues in the manufacturing industry were managed by making the environment hazard free to a great extent. The study recommends that safety policies and procedures should be reviewed whenever there are changes in operating conditions to make them more relevant. Management should recruit professionally competent and well motivated safety officers as opposed to quacks and touts. The Federal Government should enact and enforce laws that provide for stiffer penalties for employers of labour that do not implement safe work practices or record accidents in their operations.

  • viii

    TABLE OF CONTENTS

    Title - - - - - - - - - - i

    Approval - - - - - - -- - ii

    Declaration - - - - - - - - iii

    Dedication - - - - - - - - - iv

    Acknowledgements - - - - - - - - v

    Abstract - - - - - - - - - vi

    Table of contents - - - - - - - - vii

    List of Tables - - - - - - - - - ix

    List of Figures - - - - - - - - - xi

    CHAPTER ONE: INTRODUCTION

    1.1 Background of the Study - -- - - - 1

    1.2 Statement of the Problem - - - - - - 3

    1.3 Objectives of the Study - - - - - - 3

    1.4 Research Questions - - - - - - - 3

    1.5 Research Hypotheses - - - - - - 4

    1.6 Significance of the Study - - - - - - 4

    1.7 Scope of the Study - - - - -- - - 5

    1.8 Limitations of the Study - - - - - - 5

    1.9 Definition of Terms - - - - - - - 6

    1.10 Profile of the Organizations Understudy - - - - 6

    References - - - -- - - - - 9

    CHAPTER TWO: REVIEW OF THE RELATED LITERATURE

    2.1 Concept of Safety Management - - - - - 10

    2.2 Theoretical Framework - - - - - 11

    2.3 Empirical Review - - - - - - 13

    2.4 Safety Environment - - - - - - 16

    2.5 Global Awareness of Safety Management - - - - - 17

    2.6 Workshop Risk and Implementation of Suitable Control - - 18

    2.7 Effects of Industrial Safety Management Productivity - - - 19

    I.8 Effect of Orientation and Training on Industrial

    Safety Management - - - - - - - - 20 1.9

    Job Responsibilities of Industrial Health and Safety Engineer - 21

    1.10 The Application of ILO-OSHA Standard in Manufacturing Firm - 22

  • ix

    1.11 Implementation of Occupational Safety and Health (OSH) - - 23

    2.12 Effects of Occupational Safety and Health Management

    in the Manufacturing Industry (OSHM) - - - - - - 24

    2.13 Identification of Hazards and Control in Safety Management - - 25

    2.14 Performance Measurement and Feedback

    in Safety Management - - - - - - - 28

    2.15 Safety Provision and Personal Protective Equipment (PPE) - - 29

    2.16 Economic Benefits of Safety Management Application - - 30

    References - - - - - - - 31 - 32

    CHPAPTER THREE: RESEARCH METHODOLOGY

    3.1 Research Design - - - - - - - 33

    3.2 Areas of the Study - - - - - - - 33

    3.3 Sources of Data - - - - - - - 33

    3.4 Population of the Study - - - - - - 33

    3.5 Sample Size Determination - - - - - - 34

    3.6 Description of Research Instrument - - - - - 37

    3.7 Method of Data Analysis - - - - - - 37

    3.8 Validity of the Research Instrument - - - - - 38

    3.9 Reliability of the Research Instrument - - - - 39

    References - - - - - - - - 41

    CHAPTER FOUR: PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA Discussion of Results - - - - - - - 33

    CHAPTER FIVE: SUMMARY OF MAJOR FINDINGS, CONCLUSIONS AND RECOMMENDATIONS 5.1 Summary of Major Findings - - -- - - - 60

    5.2 Conclusions -- - - - - - - - 60

    5.3 Recommendations - - - - - - - 60

    5.4 Contribution to Knowledge - - - - - - 61

    5.5 Suggested Areas for Further Research - - - - 62

    Bibliography - - - - - - - - 63

    Appendix (1) - - - - - - - - 68

    Appendix (2) - - - - - - - - 71

  • x

    LISTS OF TABLES

    TABLES 3.1 Population of the Study - - - - - - 34

    3.2 Breakdown of the Sample Size - - - - - 36

    3.3 Spearman Rank Order Correlation Coefficient of Reliability - 39

    4.1 Distribution and Return of the Questionnaire - - - - 41

    4.2 Sex Distribution of the Respondents - - - - - 41

    4.3 Marital Status of the Respondents - - - - 42

    4.4 Age Distribution of Respondents - - - - 42

    4.5 Academic Qualification of Respondents - - - - 43

    4.6 The Relationship between Industrial Safety Management and Employee

    Performance - - - - - - - - 44

    4.7 The Relationship between Safety Management and Employee Performance 44

    4.8 Contingency table for Hypothesis one - - - - 45

    4.9 Hazards Encountered by Employees in the Manufacturing Industry - 45

    4.10 Hazards Encountered by Employees in the Nigerian Manufacturing

    Industry - - - - - - - 46

    4.11 Contingency table for Hypothesis Two - - - - 46

    4.12 Safety Provisions for Employees in the Manufacturing Industry - 47

    4.13 Safety Provisions for Employees in the Manufacturing Industry - 48

    4.14 Safety Provision for Employees in the Manufacturing Industry - 48

    4.15 Contingency table for Hypothesis Three -- - - - 49

    4.16 How Orientation and Training influence Safety Management - 49

    4.17 How Orientation and Training influence Safety Management - 50

    4.18 Contingency Table for Hypothesis Four - - - - 50

    4.19 How Safety issues are Managed in the Manufacturing Industry - 51

    4.20 How Safety issues are Managed in the Manufacturing Industry - 52

    4.21 How Safety issues are Managed in the Manufacturing Industry - 52

    4.22 Contingency Table for Hypothesis Five - - - - 53

    4.23 Descriptive statistics - - - - - - - 53

    4.24 Correlations - - - - - - - - 53

    4.25 Descriptive statistics - - - - - - - 54

    4.26 One sample Kolmogorov-Smirnov Test - - - - 55

  • xi

    4.27 Descriptive statistics - - - - - - - 56

    4.28 One sample Kolmogorov-Smirnov Test - - - - 56

    4.29 Chi-Square Test - - - - - - - 57

    4.30 Chi-Square Test - - - - - - - 58

  • xii

    LIST OF FIGURES

    Figure 2.1 Positive Work Habit - - - - - 14

    Figure 2.2 Safety Glasses - - - - - - 15

    figure 2.3 Safety Face Shield - - - - - 16

    Figure 5.1 Cheese Model - - - - - - 61

    Figure 5.2 Positive Work Habit - - - - -- 62

  • 1

    CHAPTER ONE

    INTRODUCTION

    1.1 BACKGROUND OF THE STUDY

    In today’s business environment, major changes in the global economic and the

    revolutionary service organizations coupled with the subsequent changes in working life and

    in the responsibilities of employees, have created an urgent need to strengthen and adapt the

    tools and methods used to ensure that safety, health and environment are promoted and

    protected in manufacturing firms,(Doe, 2004:450).

    Safety and quality continue to remain critical priorities in the context of improving

    productivity and efficiency in the manufacturing firms within Nigeria as well as overseas. In

    addition, the best practice of leading firms that are increasingly integrating safety, health

    and environment management into their overall management system, gives hope that the

    wider adoption of the approach will counter several negative trends, (Saurin, 2002: 335-

    348). Safety, Health and Environment legislation as well as specific guideline, requires

    employers to provide a safe work place and to minimize exposure to hazardous substances

    in order to protect the employees health. The aim has always been to assume collective

    protection by controlling the release of the substance at the source, so that it does not get to

    the ambient air and thereafter, constitute health hazard (Evans, and Parkers, 2008 :12-1 7).In

    order to appreciate this and other dangers, we have to acquire the necessary knowledge of

    the environment we are working in, since it is of paramount importance for us to be safety

    conscious in our daily activities and especially in an industrial environment,(Kenyo,

    1999:29).

    Every year, thousands of lives are lost; people are maimed, or injured due to accidents

    caused by carelessness, thoughtlessness, or lack of concern. Essentially, safety is a matter of

    mutual concern and respect for yourself, your fellow worker, and the equipment you will be

    using. Without this foundation, a suit of amour would not be sufficient to protect you,

    (Harcourt, 1991: 155). Various literature available on the concept of safety environment

    points to the fact that man is greatly influenced in his by the safety environment in which he

    finds himself (Kadiri,2006:3).

    In fact, psychologists have proved that safety environment is one, out of the two

    determinants of an individual personality (Onwueme, 1994: 32).

  • 2

    In addition, safety is first, and it overrides every other priority. Safety therefore, is the

    dominant characteristic and value of environmental management.

    The ability to perform a safety within an environment will not be compromised. If a job

    cannot be performed safely it will not be performed, (Doe, 2006: 150).

    Today the issue of safety at workplace and its environs is receiving serious attention world

    wide.There is a high rate of industrial accidents in the world today, and there are also

    associated health problems, absenteeism, poor performance and depression. Some jobs are

    very hazardous, and the law requires that every employer of labour should provide safety

    environment for employees doing hazardous work, (Fulton, 2008: 49). Every one prefers to

    work in a safe and healthy physical environment. If unhealthy, productivity will be affected.

    Employees are often sick and absent from work, sometimes leads to low moral. For the

    employer, and unsafe and unhealthy environment results not only to lost of productivity, but

    also increase costs in form of medical expenses and disability payments. The impact of

    safety environment affect the performance of employees either positively or negatively,

    (Kadiri, 2006:5)

    .

    The legal requirement of the new health and safety at work Act of 1974, was created for

    both employers and employees to bring a more acute awareness of the need to take care in

    avoiding accidents, injury and disease. The Act states “It shall be the duty of every

    employee while at work to take a reasonable care for the health and other persons who may

    be affected by his acts or omissions at work”. For example wearing goggles, grinding,

    marking hot metal, keeping gang ways clear etc, (Krnyo,1997:31).

    It is therefore, the duty of the employer to ensure that adequate protective equipment is

    available, and that adequate guarding of machines is maintained, (Kenyo, 1997: 30). To

    provide the working conditions which will provide the safety of employees at work, has

    became the major management concern today. Protective shields are introduced in the form

    of precaution, such as eye goggles, safety boots, hand gloves, clothing etc. Safety is

    important to every body, both as an individual, and as a member of a community. Individual

    and personal safety is of prime importance to you. The Boko Haram bomb scare at

    University of Ife and University of Ibadan led to stamped at the two Universities, (Daily Sun

    16th September 2011: 5). The very fact that you are here today is a testimony to the fact that

    you and others care about safety.

  • 3

    Sometimes, it is a bit frightening to think of all the real dangers that a person must deal with

    throughout an ordinary day (George, 1999:15).

    The machine age surrounds us with many safety hazards as millions of people are

    employed in extractive industry, construction and science work with the tools of

    power technology. Confronted with these hazards, it is necessary that

    emphasis on safety begin in early childhood and continue through out a life time, (Geller,

    (2001:15). Safety provides the condition where the probability of accident is minimum.

    Every accident is the result of a set of unsafe conditions and unsafe acts. It is the cumulative

    effect of this set of conditions that acts over a period of time and an accident occurs (Daniel,

    2006:34).

    1.2 STATEMENT OF THE PROBLEM

    Due to none adherence of safety rules and regulations, and ignorance of the imminent

    dangers associated with manufacturing organizations, work related accidents and incidents

    are common, thereby negatively affecting the performance of workers.

    In today’s business organization, the matter of workplace safety and health is receiving

    worldwide attention. But in a situation where there is lack of attention to safety

    management, the result has always been high rate of industrial accidents, which hampers

    economic development, since productivity/material out put will be low.

    Thus the study focuses on the effect of industrial safety management on employee

    performance of the Nigerian manufacturing sector.

    1.3 THE OBJECTIVES OF THE STUDY

    The specific objectives of the study include the following:

    (1) To identify the relationship between industrial safety management and

    employee Productivity.

    (2) To identify the hazards encountered by employees in the Nigerian manufacturing

    Sector.

    (3) To bring to the fore safety provisions for employees in the manufacturing

    Industry.

    (4) To ascertain how orientation and training influence safety management in the

    manufacturing industry.

    (5) To ascertain how safety issues are managed in the manufacturing industry.

  • 4

    1.4 RESEARCH QUESTIONS

    With the above objectives in focus, the study seeks to find answers to the following

    questions:

    (1) What is the relationship between industrial safety management and employee

    productivity?

    (2) What are the hazards encountered by employees in the manufacturing industry?

    (3) What are the safety provisions for employees in the manufacturing industry?

    (4) How do orientation and training influence safety management in the

    manufacturing industry?

    (5) How were safety issues managed in the manufacturing industry?

    1.5 RESEARCH HYPOTHESES

    The following alternate hypotheses are hereby formulated to guide the study.

    1. Hi: There is a significant relationship between industrial safety management and

    employee productivity.

    2. Hi: Physical and Chemical hazards are hazards encountered in the

    manufacturing industry.

    3. Hi: Personal Protective Equipment (PPE) such as safety helmets, safety belts, safety

    shoes, hand gloves are safety provisions for workers in the manufacturing industry.

    4. Hi: Orientation and training have significant influence on safety

    management implementation in the manufacturing industry.

    5. Hi: Safety issues in the manufacturing industry were managed by making the

    environment hazard free to a great extent.

    1.6 SIGNIFICANCE OF THE STUDY

    This study will be relevant to safety managers, government, industries and regulatory

    agencies, by exposing them to recent strategies in safety management. Such knowledge will

    enable them to become risk conscious.

    The study will enable manufacturing industry to have effective safety management system

    to keep the business in a profitable manner.

    Finally, this study will be relevant to future researchers, as it will serve as a guide for further

    studies.

  • 5

    1.7 THE SCOPE OF THE STUDY

    The study focuses on the concept of safety management, Theoretical Frame work, Empirical

    review, Safety environment, Global awareness of safety management, Workshop risk and

    implementation of suitable control, Influence of industrial safety management on

    productivity, Effect of orientation and training on industrial safety management, Job

    responsibilities of industrial, health and safety engineer, The application of ILO-OSHA

    standard, Implementation of occupational, Safety and Health, Effect of occupational Safety

    and Health management in the manufacturing industry, Identification of hazards and

    control, Performance measurement and feedback in safety management, Safety provisions

    and Personal Protective Equipment (PPE), and Economic benefits of safety management

    application.

    Three manufacturing firms were selected from Enugu State for the purpose of this study.

    The firms were Emenite Ltd., Nigerian Breweries Plc., and Juhel Nigeria Ltd. They were

    chosen considering their long term of existence as manufacturing firms.

    1.8 LIMITATIONS OF THE STUDY

    The major constraints of the study are:

    Time

    One of the reasons for restricting the area of this study to Enugu State was time, due to

    limited time of the study, some of the places where relevant information could have been

    collected were not visited.

    Financial Constraints

    Some places where relevant information could have been obtained were not visited, because

    of financial cost involved.

    Attitude of the Respondents

    Some of the respondents showed negative attitude towards the study, because there is no

    financial benefit attached to it.

  • 6

    1.9 DEFINITION OF TERMS

    Accident: Any unplanned event which may cause injury or damage. Any event which has

    or could have caused injury, damage or interruption of work, (Emenite: 2003).

    Environment: Those elements, Institutions, systems, etc, whose activities and services are

    essential for the effective performance of the organization, but are not subject to the control

    of the organization (Onwuchekwa: 1993).

    Hazard: Potential source of danger or threat to life (Bedford: 1996).

    Management: The process of getting thing done effectively and efficiently, through and

    with other people, (Robins and Decenzo: 2005).

    Safety: All those rules and regulations relating to the safety of firms operations, product and

    workers, (Kadiri: 2006).

    Toxic Substances: They are substances that are toxic which are being released from

    industries, (Emenite: 2003).

    1.10 PROFILE OF ORGANIZATIONS UNDERSTUDY:

    Nigerian Breweries Plc:

    Nigerian Breweries Plc is the pioneer and largest brewery company in Nigeria, was

    incorporated on 16th November, 1946, under the companies Ordinance, Cap. 38 as Nigerian

    Brewery Limited.

    On 7th January1957, the name of the company was changed to Nigerian Breweries Plc. It

    recorded landmark when the first bottle of Star Larger Beer rolled off the bottling lines in its

    Lagos Brewery in June 1949. This was followed by Aba Brewery which was commissioned

    in 1957, Kaduna Brewery in 1963 and Ibadan Brewery in 1982. In September 1993, the

    company acquired its fifth Brewery in Enugu, while in October 2003,a sixth Brewery, sited

    at Ama in Enugu State was commissioned. Ama

    Brewery is the biggest brewery in Nigeria, and the most modern in the world. Nigerian

    Brewery Plc has a total of 1850 employees made up of highly qualified and dedicated

    professional. The company believes that high performance of employees is the key to

    achieving business success. The board consists of six (6) Executive Directors and seven (7)

  • 7

    non Executive Directors, including the Chairman. Currently, the Managing Director/CEO is

    Mr.M.J.Herkonij and Chief K.B.Jamodu is the Chairman of the board.

    Emenite Limited:

    Emenite Limited was incorporated in 1961 as Turners Asbestors Cement (TAC) Nigeria

    Limited. The company commenced the actual business of manufacturing re-inforced fibre

    cement materials, such as roofing sheets and flat sheets (ceiling boards) in 1963. The

    product line was later expanded to include pressure pipes. In 1988, Turners building

    products (Emene) Limited (TAC) as was later known, was acquired by the Eternit, now Etex

    Group of Belgium. And in 1989, the name was changed to Emenite Limited. Since the

    incorporation in 1961, the company has gained wealth of experience through meeting the

    requirements of the construction industry in promoting the development of Nigeria through

    the manufacturing of high quality fibre cement roofing sheets and ceiling boards. In

    addition, the foundation stone of the company was laid on October 1961, by late Dr.

    Hon.M.I.Okpara, the then Premier of Eastern Nigeria. The mission of the company is “to be

    the leader in the manufacture and sale of high quality building products with zero waste

    management culture and to sustain the business in a profitable manner with the knowledge

    that Emenite will stand by you, while continually improving the creativity, motivation and

    safety of all our employees.” Emenite Limited is known for her level safety awareness and

    implementation amongst its staff, management and stakeholders. It may interest you to

    know that Emenite Limited replaced asbestors with Poly Vinly Alcohol Fibre (PVA) in

    2000 to make her products asbestors free. Every staff is given a safety induction on

    commencement of duty in Emenite Limited. The present Managing Director is Mr. Alberto

    Tenorio from Mexico.

    Juhel Nigeria Limited:

    Juhel Nigeria Limited is located at Emene in Enugu, capital of Enuge State, Nigeria. It is

    100% indigenous company. In answer to calls for local provision of cost-effective generic

    products to fill the gap left by multinational companies operating in the country, the

    founder, Dr. Ifeanyi Okoye, with a focused vision ventured into production, and the factory

    was commissioned in 1989 as the first pharmaceutical tablet manufacturing company in old

    Anambra State. Today, the company is ranked as one of the fastest growing pharmaceutical

    manufacturing companies in Nigeria. With over a hundred registered regulated products,

    their brand and product range have since grown in strength, including virtually all

    therapeutic classes, such as antibiotics and anti- infective, cardiovascular, anti-diabetic, anti-

  • 8

    malarial, cough and cold, vitamins and minerals etc. The company maintains high quality

    standard in all its operations. With high production capacity, the policy thrust is to continue

    to provide cost-effective, affordable, local alternatives of life saving drugs to the teeming

    population. They have their company representatives near to you as you are guaranteed

    good service delivery at your doorsteps. The company at present services the needs of the

    countries of the West Africa sub-region and is poised to reach out to more countries in

    Africa and beyond. Juhel Nigeria Limited is also in the downstream petroleum products

    marketing The company believes in the production of cost-effective life saving remedies to

    the teeming population. They ensure safety efficiency and customer satisfaction at all times

    through continual improvement of the system. The board consists of five (5) Executive

    Directors and six (6) non-Executive Directors including the Chairman CEO Dr. Ifeanyi

    Okoye.

  • 9

    REFERENCES

    Anderson, M. (2003), “Behavioural Safety and Major Accident Hazards. Magic

    Bullet Shot in the Dark” Conference Proceedings, London: Health Safety

    and Environment.

    Doe, (2006),, Integrated Safety Management System Guide for use with Safety

    Management System Policies, US Department of Energy.

    Emenite, (2003), Safety Handbook, Enugu, Roccana Press.

    Evans, A., and Parker, J. (2008), Safety Management Systems in Aero-Safety World

    hittp:Iwww. Skybrary. Aero/index. php/ Beyond

    Fulton, C.S. (2008), Procedures and Theory for Administrative Professionals, Florida,

    South Western Cengage Learning.

    Geller, E. S. (2001), The Psychology of Safety Handbook, Boca, FL: Lewis

    Publishers.

    Harcourt, B. (1991), Working Safely, Orlando, Florida Jovonnovich, Inc.

    JAMA, (1999), Improvements in Workplace Safety, Journal of American Medical

    Association , 282 (319).

    Kadiri, S A. (2006), Safety Handbook for Professionals, Lagos, Zub-chord Technical

    Ventures.

    Anderson, M. (2003), “Human Factors and COMAH: A Regulator Perspective in

    process Ssfety. Fulfilling our Responsibilities” London. Conference

    Proceedings.

    Mitchell, D. and Grange B.(2003), Major Incident Investigation Report”, Health

    Safety and Environment Website at www.hse.gov.uk.

    Nwosu, I. (2011), United Nation House Bomb Blast, Daily Sun, Friday

    September .16.

    Onwueme, M. S. (1999), The Sociology of Education, Benin, Nera Publishers.

    Poltev, M. K. (2001), Occupational Health and Safety in Manufacturing Industry,

    Moscow: MIR Publishers.

    Williams, J. H. (2001), Keys to Behaviour-based Safety from Safety Performance

    Solutions, London, Rockvill, MD. Government Institutes.

  • 10

    CHAPTERTWO

    REVIEW OF THE RELATED LITERATURE

    2.1 THE CONCEPT OF SAFETY MANAGEMENT

    Changes in managerial thinking with regard to safety and health of employees have undergone many

    development stages. Originally, the only form of incentives was salary. But very little concern was

    shown for workers’ safety and general welfare. The vogue was to satisfy workers’ immediate material

    needs while neglecting the important need, need for a conducive working environment. Modern

    safety movement is believed to have started around 1912 with the First Cooperative Safety Congress

    and the Organization of the National Safety of (USA). The early movement was primarily interested

    in acquainting the general public with the fact that there existed in business a high incidence of

    industrially caused accidents and diseases. The campaign became necessary because the well being of

    workers then depended entirely on the discretion of their employers. Any expenditure which had no

    direct bearing on increase profit, was considered not worthy and therefore many incidental expenses

    had to be borne by the workers themselves. Many employers then accepted no responsibility

    voluntarily to compensate victims of hazardous working conditions. This situation continued for

    sometime even with the campaigns. As owners, they directed the mode of behavior in the workplace,

    (Nwachukwu, 1992:29).

    The first indication of change for better of employees was the work of a British Social reformer and

    industrialist named Robert Owen, which was complimented by a Philosopher named Andrew Ure.

    There systematic but forceful call for positive change was according to the report, based on their

    conviction that improving workplace condition would increase workers productivity. The Elton

    Mayo’s in the famous Hawthorne Plant studies of Western Electric Company in the US, showed that

    increase in production would result by providing enabling environment in the workplace,

    (Nwachukwu, 1992:27).

    Gradually, many employers began to realize that good working environment is also good business.

    This realization led to many technological break-through with the aim of making the working

    environment free from accidents. It has become a universal acceptance, much later, that government

    regulations in this regard are not for the benefit of the workers alone, but also the employers as well.

    Between 1960, this subject underwent a legal metamorphosis. For example the British Parliament

    placed into law, the offices, shops and railway and premises Act of 1963, with the aim of protecting

    employees against unsafe working conditions.

  • 11

    This followed much later by the Health and Safety of work Act of 1974, with the aim of giving wider

    protection to both office and factory workers. Similarly, in the United State of America, the

    occupational safety and health Act of 1970 came into existence as a result of increasing national

    concern with unsolved problems of safety at workplaces. The Act imposes a duty on all employers to

    provide a safe and conducive working environment for their workers,(Holt, 1992:6).

    In Nigeria, the situation is not different, (Shell, 1998:4), sees safety management system as

    an integrated quality management system designed for managing risks within the

    manufacturing industry, so as to ensure the protection of people, assets reputation and the

    environment from the hazard of industrial activities. Safety and productivity are goals

    organizations would desire to achieve. According to Greg, author of “SWART’ (a business

    journal). Productivity plays a part in maintaining the calculated rate of a firm’s ability to

    make things so as to sustain its life span. Safety therefore ensures that such productivity is

    maintained at little or no harm to the people involved or associated with, (Greg, 1999:8).

    2.2 THEORETICAL REVIEW

    In the School of Human Relation, one of the most prominent pioneers is Elton Mayo who is

    regarded as the founder of the human relations movement. Elton Mayo’s management style

    was a departure from that of Taylor who believes that man was an economic animal and

    would respond to financial incentives. Nwachukwu, (1992:26), opines that Elton Mayo

    while at the Harvard University conducted series of studies at the Hawthorne Plant at the

    Western Electric Company. The purpose of these studies was to determine the effect of

    illumination on employees productivity. The intensity of the lighting was varied from fairly

    dark to bright to very bright from 24 to 46 to 70 foot candles. The lighting in the control

    group remained the same. In each instance, the productivity of the workers increased,

    showing no relationship between the lighting and output. Instead of productivity going

    down when the intensity of the lighting was reduced, it went up. The researcher was

    surprised and believed that something other than illumination was responsible for the

    change in the output. The same experiment was tried with rest periods. There was no decline

    in productivity when the rest period was reduced, instead, productivity went up .To

    determine the cause of the rise in productivity, there was a need to return to the basic

    condition of the factory before the experiments. Rest period was removed, lighting went

    back to original condition and employees were required to work for 48 hours a week. This

    did not affect employee productivity which remained at the usual high level. It was conclude

  • 12

    that social and psychological factors were responsible for behaviour of the employees,

    (Nwachukwu, 1992:27).

    The work of these pioneers was to increased productivity. For example, the incentive pay

    plan of Taylor at Bethlehem Steel Company made the shovelers to produce more. By the use

    of Gilbreth’s time and motion studies, the brick layers saved time by reducing the number of

    motion and laying more bricks. Many employers adopted the scientific works of these

    pioneers, but the real mental revolution was not completely realized, because man is not just

    an economic animal reacting only to financial incentives. There was resistance to change on

    the part of the employees who had been used to their own method of executing the tasks,

    Dorman, 2000:45)

    Another school of taught, The Health and Safety Commission (HSC) on May 1994,

    published the report on its review of health and safety regulation. This school did a thorough

    examination of the health and safety regulatory system, involving people, trade unions and

    many areas of business. Its aim was to achieve a simpler, clearer and therefore more

    effective regulatory system without reducing health and safety standards. Also, another

    school of taught, The Health and Safety Executive (HSE) believes in giving a simple

    explanation of the architecture of health and safety legislation. Their aim was to make new

    guidance and to clarify its legal status on the health and safety of employees, Tolley,

    (1996:3). A safety management system ensures that manufacturing hazards are linked to

    specific tasks to be executed and at every stage of the work, supervisors, foremen and work

    man are aware of their control measures, (Brace,1991:156).

    Another School of Taught, The UK Construction, Design and Management Regulation

    (1994:5) made allowance for this phenomenon and stated that workers health and safety

    must be protected so far as is reasonably practicable.

    2.3 EMPIRICAL REVIEW

    Nwachukwu, (1992:27) in a study of a Scotish Manager in a textile industry believes that

    employees should be seen as “vital machines.’ He compared workers to machines by

    pointing out that if workers are looked after as machines are by being kept in a state of good

    repair, greased and cleaned, the effort expended in caring for them would be paid off by

    increased productivity. He believed that if this was true of inanimate machines”, it had to be

    true of “vital machines.”

  • 13

    Cooper, (2006:18) carried out a research in a Nicked Refinery within 93 week periods with

    275 employees. The research focused on managerial commitment behaviours and employee

    safety behaviours. The result showed that safety behaviour improved by 40%, while lost

    time injuries reduced by 82.26% in the first year, and it reduced to zero percent in the

    second year. Also minor injuries were reduced by 35% during the period.This showed that

    managerial commitment impacted 35% on the employees safety behaviour. The timing and

    the magnitude of the impact suggests that management must continually demonstrate their

    commitment to safety health and environment.

    Deo, (2005:16) after an explosion at BP’s Texas City Refinery, the investigation revealed

    that the company had put much emphasis on personal safety thereby ignoring the safety of

    their processes. Effective safety management means that organizations need to ensure they

    are looking at all the risks within the organization as a single system, rather than having

    multiple or competing safety management system. He opines that if safety is not seen

    holistically, it can interfere with the prioritization of improvement or even result in safety

    issues being missed. He concluded that the antidote to such mistake is the proper evaluation

    of all risks, a key aspect of an effective safety management system.

    Brace, (1991) carried a review on the foundation of safety management, which states that

    safety is a matter of mutual concern and respect for yourself, your fellow worker, and the

    equipment you will be using. Without this foundation, a suit of amour would not be

    sufficient to protect you, as shown bellow:

  • 14

    Figure 2.1 Positive Work Habits of Safety.

    A common phenomenon of this study and previous research findings is that human

    errors (intentional and unintentional) and system failures are fundamental to the occurrence

    of accidents. These human errors unsafe acts / conditions coupled with managerial design

    failures create room for the occurrence of accidents

    Brace, (1991) state that your eyes are too valuable to be wasted. He stresses that the eyes

    need every bit of protection they can get. Imagine how long a welder eyes would last

    without a protective shield. Not only is the shield provided with a special glass to screen out

    harmful rays, but it also prevents the welder from being hit in the eyes with molten mental.

    The same thing would hold true for any person involved in brazing. Special goggles have to

    be worn in brazing. Brace concludes that safety glasses with side shield offer good eye

    protection. In addition to eye protection, a face shield can also protect the welder against

    fumes and splashes. He stresses that the eyes should be protected from blown waste or other

    types of metal fragments, broken tools, hot sparks, and other particles of solid matter that

    not only can irritate or injure the eyes, but can also lead to visual impairment or blindness.

  • 15

    The cardinal rule in any factory should always be, wear eye protection while working or

    visiting the area. Your eyes are too valuable to be wasted, (Brace, 1991:156).

    Brace recommends that safety glasses with side shields are the ones to be used. Not only

    should the lens be able to withstand shock, if dropped on the floor, the lens must be able to

    resist the presentation of a steel ball shot if it hits with force without shattering the lens. That

    a face shield can also be used to protect the face as well as the eyes. This type is also highly

    recommended for job that deals with fumes or splashes of any nature. as shown bellow:

    Figure 2.2 Safety Glasses

  • 16

    F

    2.4 SAFETY ENVIRONMENT

    The interaction between man, his workplace environment can be represented as a system.

    The safety environment has social as well as physical basis, and it is clear that social factors

    can play a significant role in determining work performance and satisfaction of an

    employee. It has been stated that safety has a far-reacting effect on man in whatever he is

    doing. For example, in the office, a safety environment would enhance employees moral and

    productivity, (Kadiri, 2006:331). Environment is the surroundings in which an organization

    operates, including air, water, land, natural resources and their interrelation. Our

    environment is very important, if it is not managed well it can make us not to live long.

    Imagine the effect of noisy environment, smelling environment, blocked drainage, polluted

    air with smoke or other poisonous gas, as well as disposal of wastes, (Emenite, 2003: 18).

    To ensure optimal health for employees and the population at large the environmental

    management of an industry should include the sustainable use of natural resources; energy

    efficiency, waste minimization and the minimization of risks to human health by improving

    workplace health and safety. They should apply an integrated, preventive environmental

    strategy to production processes, and to products throughout their life circle, (Holt,1997:15).

    Therefore, pollution prevention should gradually replace pollution control. The UK

    Industrial Design and Management Regulations,(1994:5), made allowance for this

    phenomenon and stated that workers, health and safety must be protected so far as is

    reasonably practicable. This term is interpreted by Homer, (1998: 15), as the degree of

    Figure 2.3 Safety Face Shield

  • 17

    risk in a particular activity or environment balance against time, trouble, cost and physical

    difficulty of taking measures to avoid the risk. In addition, it has been recognized that

    internal forces such as physical, psychological, social factors, and chemical hazards acts in

    accordance with external forces to influence the activities of the employees in particular,

    and the organization in general. In spite of this however, there are still many organizations

    that are either yet to recognize the importance of making the working environment

    conducive to work habits or are reluctant in complying with the requirements of the relevant

    legislation.

    In Nigeria, like in other countries of the world, people clamor for more and better products.

    Such could be in the area of food, drug, education, security and improvement in the standard

    of living. People want to have unlimited access to paid employment, desire to be heard, to

    be decision makers, all these cannot happen if the environment is not safe. For example the

    daily reports of a terrorist group in the Northern part of Nigeria, called Boko Haram,

    terrorizing and ravaging the economy of the country. Therefore, if the environment is

    unsafe, economic development will be hampered, thereby lead to low productivity,

    (Kadiri,2006:38).

    2.5 GLOBAL AWARENESS OF SAFETY MANAGEMENT

    Major changes in the global economy and the revolutionary restructuring of productive and

    service organizations, coupled with the subsequent changes in working life and in the

    responsibilities of employees, have created an urgent need to strengthen and adapt the tools

    and methods used to ensure that health, environment and safety are promoted in every

    organization. Top performing companies express high commitment to safety by developing

    a process in which the workforce can participate, and which can be implemented and

    maintained, so that both management and the workforce can receive feedback. A systematic

    safety process fulfills these conditions, (Fair, 2000:132).

    The intention is to focus workers attention and actions on their safety, and to avoid injury.

    Safety attempts to identify those unsafe behavior implicated in the majority of injuries. The

    timing and the magnitude of impact of safety, suggest that management must continually

    demonstrate their commitment to safety, (cooper, 2005:4 1). Safety

  • 18

    issues are prime factors for impacting the security of all industrial organizations. The

    successful implementation of an integrated health, environment and safety approach at the

    enterprise level depends on the action of social partners at work however, it also depends on

    the concerned support from the relevant organizations and government agencies concerned

    with health, environment, labor and social policies. Global awareness should consist of

    specifying the policy and action to be taken or initiated at the government level. This

    includes a policy statement on health, environment and safety management, especially

    clarifying the commitment of the government and the organizations involved, and a

    government policy specifying national objectives, the underlying principles, the necessary

    legislative and principles of monitoring and evaluation. It also includes a national strategic

    action plan, intended to identify the actions necessary to achieve objectives specified in the

    national policy on health, environment and safety management. The strategic action plan

    should also specify the role and action to be taken by each stakeholder, including

    government, organizations and local authorities, (Doman, 2000:16). Finally, the entire

    global awareness system should be audited and evaluated periodically, so that adjustments

    can be made as necessary, and to ensure continuous feedback from society,(Dorman,

    2000:17).

    2.6 WORKSHOP RISK AND IMPLEMENTATION OF SUITABLE

    CONTROL

    Every year, workplace injuries and illnesses and fatalities cause immeasurable pain and

    suffering to employees and their families. Recent workplace injuries, illness cost our

    nation’s business millions of Naira per year in wasteful and often preventable expenses.

    Effective safety and health management system have proven to be a decisive factor in

    reducing the extent and severity of work-related injuries and illnesses .Safety, health and

    environment will result in reduced injury related cost. The critical elements of an effective

    workplace design includes evaluate all workplace activities and processes for hazards, re-

    evaluate workplace activities when there are changes in processes, materials and machinery,

    conduct workplace inspections, identify hazards and take corrective actions and provide

    hazard reporting system for employees to report unsafe and unhealthy conditions. This is

    because a safety management system enables human error probabilities to be built into the

    risk assessment process. When this is done, the human failure that results into accidents

  • 19

    will be brought under control since the major aim of any safety management system is to

    reduce work activities risks to a tolerable level, (Shell, 1999:18)

    This explains why the manufacturing companies should issue their workers personal

    protective equipment, obtain a valid permit to work before commencement of any activity,

    do risk assessment for all job activities and ensure that a zero accident/incident behavior is

    imbibed by the workforce through design and engineering. Management should verify all

    engineering designs on a regulatory basis with a view to identifying errors that could serve

    as latent failures to accident investigation. Effective safety management means that

    organizations need to ensure that they are looking at all the risks within the organization as a

    single system, if safety is not seen holistically, it can interfere with the prioritization of

    improvements or even result to safety issues being missed. For example, after an explosion

    in March 2005, at BP’s Texas City Refinery, the investigation concluded that the company

    had put much emphasis on personal safety, ignoring the safety of their processes. The

    antidote to such thinking is proper evaluation of all risks, as a key factor of an effective

    safety management system, (http:pamparts. word press. Com/2010/03/17).

    2.7 EFFECTS OF INDUSTRIAL SAFETY MANAGEMENT ON

    PRODUCTIVITY.

    Safety and productivity are goals organizations would desire to achieve. (Wustemann,

    2008:203), asserts that productivity plays a part in maintaining the calculated rate of a firms

    ability to make things so as to sustain its life-span. Safety ensures that such productivity is

    maintained at little or no harm to the people involved in or associated with it. Both the

    employer and the employee have their expectations or goals. While the employer would

    want the employee to be productive, the employee would want the employer to guarantee

    him of his safety. These two ends must be achieved for there to be progress or success. This

    means that both the employer and the employee have linked their success to the goals they

    set for each other. So when ones goals are accomplished within the specified time frame,

    one feels he is successful with regard to the goals. Setting and accomplishing goals keeps

    any organization moving in the right direction

    According to Holt, (1997:105), avoidance of accidents requires a sustained integrated effort

    from all departments, managers, supervisors and workers in an organization. But only the

    management can provide the authority to ensure that this activity to

  • 20

    ensure that this activity is coordinated, directed and funded. In addition, he said that the

    most effective means of demonstrating management commitment and support is by issuing a

    safety policy statement, signed and stated by the most senior member of the management

    team, and then ensuring that the requirements of the policy are carried out by managers,

    supervisors and workers.

    Wusterman, (2011:1) states that positive response at work is that health and safety

    professionals sense of the importance of what they do each day, ensuring that workers go

    home unharmed, is enough than to compensate for the discomfort at work. It shows that the

    safety needs of the workers and the productivity needs of the employer seen to run counter

    to each other. While the employer is much more interested in securing high level of

    productivity may be, without a corresponding provision of safety measures to the workers,

    the workers insist that their safety needs be fully met for them to be productive as demanded

    by their employers. The employers because of the cost inherent in providing those safety

    need, tend to dodge them, while the workers, because of risks inherent in their activities,

    may tend to dodge work. Although, it is the duty of the industrial engineers to formulate the

    most effective ways of using people, machines, materials, information, and energy to

    produce goods or services. But they should strive to balance management goals with the

    operational performance. In other to get the maximum value out of the employees, the

    employer should invest in safety training.

    2.8 EFFECT OF ORIENTATION AND TRAINING ON INDUSTRIAL

    SAFETY MANAGEMENT.

    Training benefits employers in a number of ways. Most significantly, it improves

    employees’ job performance, thereby increasing productivity. Kadiri, (2006:12), opines that

    training is an important element in accident prevention, and the method and the extent of

    such training must be matched to the needs of the persons involved. It is the responsibility

    of the management to arrange for appropriate training. Employees should be trained in the

    use of protective equipment, guards, and safeguards for chemicals and safe operation of

    equipment, machines, and tools they use or operate. Safety management training systems

    (SMTS) provides a systematic way to identify hazards and control of risks, while

    maintaining assurance that those risks controls are effective. Safety management training

    system can be defined as a

  • 21

    business like approach to industries. It is systematic, explicit and comprehensive in the

    process for managing safety risks.

    Evans, and Parker,.(2008:12-17) assert that safety management provides for goal setting,

    planning and measuring performance. It is a system now woven into the fabrics of an

    organization. It has become part of the culture, the way people do their jobs in the

    organization. That is reduction of risk to a level that is as low as is reasonably practicable.

    There is an implied moral obligation placed on employers to ensure that work activities and

    the place of work are safe. There are legislative requirement defined in every jurisdiction on

    how this is to be achieved. There is also a body of research which shows that effective

    safety management training system is to reduce risks in the workplace, which will help to

    reduce the financial exposure of an organization by reducing direct and indirect cost

    associated with accidents and incidents.

    The importance of training cannot be undermined. It is necessary to develop training models

    and methodology in a manner which will provide the required safety to the employees. Also,

    the use of modem training aids such as audio-visuals, mobile training, will improve the

    performance of training. (Williams: 2003:32-36), opines that effective safety training

    engages employees in safety efforts and improves the overall safety culture. But

    unfortunately, employees often complain that safety training is boring and repetitive.

    Therefore, safety managers should improve safety training by providing hands on training,

    (for example, by using actual fire extinguishers during fire safety training), bringing in guest

    speakers, or hiring training consultants for special programs on safety management training.

    In addition, employees should be advised to follow the laid down procedures on safety and

    never think that safety measures are not important.

    2.9 JOB RESPONSIBILITIES OF INDUSTRIAL HEALTH AND SAFETY

    ENGINEER

    Industrial engineers are tasked with the formulating the most effective ways of using people,

    machines, materials, information, and energy to produce products or provide services.

    Saso,(2009:3) opines that industrial, health and safety engineers fill an important role which

    bridges the gap between management and workers to increase efficiency while providing a

    safe working environment. It is the duty of the management to tasks industrial, health and

    safety engineers with the investigating

  • 22

    industrial accidents, inquiries, or occupational diseases in order to improve preventive

    measures. In other to properly investigate incidents, industrial engineers must be able to

    apply knowledge of current policies, regulations, and industrial processes. The industrial,

    health and safety engineer is typically required to be effective in communicating his

    findings to the management.

    Preventive measures are recommended by the industrial health and safety engineer and

    communicated to employees during training, workshops or seminars. Industrial, health and

    safety engineers are responsible for training on regulatory and internal company safety

    policies. Training documented to comply with OSHA standards. (Occupational safety and

    Health Act of 1971). Industrial, health and safety engineers may also conduct air quality,

    noise, temperature, and or radiation testing to ensure regulatory compliance. Industrial,

    health and safety engineers may use their expertise to write or revise safety regulations or

    codes. They commonly confer or consult with other professionals such as the medical

    professionals and fire departments in other to correct health inspection violations and

    develop new ways to manage safety concerns. Some specialized industrial, health and safety

    engineers plan and conduct industrial hygiene research, while others may design and build

    safety equipment,(Saso,2009:5).

    2.10 THE APPLICATION OF ILO-OSHA STANDARD IN

    MANUFACTURING FIRM

    Since there are many models to chosen from the outline the basic components of a safety

    management system, the one choose here is the International Standard promoted by the

    International Labor Organization (ILO). In the ILO document, titled ILO-OSH 2001

    guidelines on occupational safety and Health management system, regards the following as

    the basic components of safety management: Policy, Organizing, Planning and

    implementation, Evaluation, and Action for improvement.

    (1) By policy: To establish policy statements what the requirements are for the organization

    in terms of resources, defining management commitment and defining Occupational Safety

    and Health (OSH) targets.

    (2) Organizing: How is the organization structured, where the responsibilities and

    accountabilities defined, who report to who, and who is responsible for what?

    (3) Planning and Implementation: what legislation and standards apply to our

    organization, what OSH objectives are defined and how are these being reviewed, for

    example, hazard prevention and the assessment, and management of risks.

  • 23

    (4) Evaluation: How is OSH performance measured and assessed, what are the processes

    for reporting of accidents and incidents, and for the investigation of accidents and what

    internal and external audit processes are in place to review the system?

    (5) Action for improvement: How are preventive and corrective actions managed, and

    what processes are in place to ensure the continual improvement process?

    2.11 IMPLEMENTATION OF OCCUPATIONAL SAFETY AND HEALTH

    (OSH)

    There are many numbers of manufacturing firms worldwide which have recognized the

    benefits of effective safety management. However, regulatory authorities for these industries

    have developed safety management systems specific to their own industries and

    requirements, which is often backed up by regulations. To attain good practice, an industry

    should integrate occupational safety and health (OSH) with environmental improvement,

    through a system that sets targets for improvement, verifies implemented changes through

    auditing, and communicates the results to employees and society at large, (Dorman,

    2000:98).

    (Mohamed, 2003:16) asserts that management should work jointly with employees and their

    trade unions, the need to develop basic, mutually agreed principles, processes and standards

    as the basis for effective health, environment and safety management system. The

    management processes and procedures should be used as tools to achieve the objective of

    the organization. The adoption by industries the procedures for health and safety

    management and environmental management, coupled with good management standards

    will be helpful to organizations implementation.

    Holt (1997:236) states the health and safety consultation with employees’ regulation of

    1996. Regulation 3 requires that where there is no representation by safety representatives

    under safety representation and safety consultation regulation, (SRSCR) the employer must

    consult employees in good time on matters relating to their health and safety at work. In

    addition, employers are directed to do about the introduction of any measure at the

    workplace which may substantially affect the health and safety of the employees. He should

    arrange to nominate competent persons in accordance with the management regulations to

    assist the employer on health and safety matters and to take charges of measures to combat

    identified serious and imminent danger at the workplace. He should also provide any

  • 24

    statutory information on health and safety, as well as organize health and safety training for

    the employees.

    2.12 EFFECTS OF OCCUPATIONAL SAFETY AND HEALTH MANAGEMENT IN

    THE MANUFACTURING INDUSTRY (OSHM)

    Occupational safety and health management aims to minimize the risk to employee’s health

    from harmful factors at work, and to prevent occupational diseases and accidents.

    Occupational safety denotes the principles and procedures used to prevent occupational

    accidents and inquires in all types of manufacturing and service industries, combining health

    promotion with occupational health and safety management may be• more effective in

    maintaining or improving the working capacity of employees, and in reducing the rate of

    sickness, absenteeism or premature permanent work disability, than only protecting the

    health and safety of employees from occupational risks, (Shell, 1999:13).

    (Kadiri, 2006:1) described occupational safety and health as the discipline concerned with

    protecting the safety, health and welfare of employees, organizations, and others affected by

    the work they undertake, (such as customers, suppliers and members of the public). In

    addition, occupational safety and health interacts strongly with other disciplines, such as

    ergonomics, toxicology, psychology, occupational medicine, industrial hygiene, education

    and engineering safety.

    According to ILO and WHO, the three main focuses of occupational health and safety were

    as follows:

    1) Maintenance and promotion of workers health and working capacity.

    2) Improvement of working environments and work practices, to ensure they are conducive

    to safety and health standards.

    3) Development of work organization and working cultures in a direction that supports

    health and safety at work and, in so doing, promotes a positive, social climate and smooth

    operation, which may enhance the productivity of the industry. In other words, occupational

    health and safety encompasses the social, mental and physical well being of workers that is

    the “whole persons”.

  • 25

    2.13 IDENTIFICATION OF HAZARDS AND CONTROL IN SAFETY

    MANAGEMENT

    Emenite, (2003:1) describes hazard as something that can be identified and measured as a

    potential source of danger, for instance, a rotating machine, naked electric cables, an

    uncovered petrol tank, a pierced fiber bag, a leaking dust extractor or a vehicle with bad seat

    etc. In addition, hazard is a condition that has the potential to cause injury, damage to

    equipment or facilities, loss of materials or property, or a decrease in the capability to

    perform a prescribed function.

    Kadiri, [2006: 331] defines hazard as a contribution of everything you might contact at

    workplace, whether you are aware of the contact or not. For example, the floor on which

    you stand, the tools you hold, and the odors you inhale are part of your environment.

    Environmental hazards cause thousands of deaths, diseases, and illnesses each year. To be

    healthy, you must know which parts of the work environment which might be handful, and

    the type of hazards exposed to these areas, and the risk they carry, so that you can avoid

    these hazards.

    Hazards are classified into four types:

    (1) Physical hazards, such as noise, vibration, radiation, unsatisfactory lighting, temperature

    etc.

    (2) Biological hazards, such as infections waste, viruses, bacteria etc.

    (3) Chemical hazards, such as dust, fibers, solids, fumes, gasses, liquids vapors etc.

    (4) Ergonomic hazards such as repetitive motion, poorly designed machinery and tools,

    poorly designed work practices, or poorly designed equipment and furniture, (Fulton, (2008:

    46). Monitoring and evaluating should be an integral part of target - setting of program

    development. The key criteria and performance indicators to be used for monitoring and

    evaluating the safety system should be selected and developed by consensus among the

    major stakeholders.

    The safety policy, as well as progress in implementation of the strategic action plans,

    should be evaluated on a regular basis. Schemes for auditing should be developed in order to

    check safety rules supporting occupational health and safety management in industries

    (OHSM). Other performance indicators include:

    (1) To measure the impact of each industry on health, safety and the environment.

    (2) Use environmental quality and the health of workers as performance indicators.-

    (3) Take into account occupational, environmental, social lifestyle health determinants.

  • 26

    (4) Asses the risks to health and the environment.

    (5) Use measures to eliminate and control hazards and to minimize risks at workplace.(6) Ensure

    continuous improvement in occupational Health and safety management,

    (Williams,2003:105).

    Hazard control: Employers have a legal and moral duty to protect the health and safety of workers

    by preventing workplace injuries and illness. Workers have the duty to help with prevention

    efforts. Workplace inquiries and illnesses can be prevented if unsafe work practices are corrected,

    and workplace hazards are identified and dealt with. Every workplace should have a system in

    place to identify hazards, assess the risk of those hazards and make the necessary changes to

    control the risks. Basic steps to control the hazards:

    1) Eliminate hazards passed by equipment and work processes of their source. For example

    redesign the workplace process, substitute a safer chemical for a hazardous one, or use new

    equipment if it is not practical to eliminate hazards.

    2) Control the hazard in other to reduce risk to workers. For example, machine guards, noise

    enclosures, or provide ventilation to dilute the concentration of a hazardous substance if it is not

    practical to control the hazards.

    3) Protect workers from the hazards by using tools such as administrative controls, safe work

    procedures, effective safety training, proper supervision or personal protective equipment

    (PPE). (Health and safety at work Journal, December 2009:12

    Dusts: Dusts are solid particles in air. Dusts are produced grinding, crushing, sawing or sanding.

    Dusts cause harmful damage after one must have breathed them. Some dusts such as cement can

    affect the skin, if not wash out. Dusts are generally classified as inert irritating and toxic. Mineral

    and metabolic dusts are more dangerous in nature, such as stone cutters, drillers, miners,

    grinders, and polishers, these classes of people encounter respiratory damage resulting from inert

    dusts,(Emenite,2003:16).

    Gases:

    Gases are formless in nature, and can expand very easily. Gases can be changed into liquids or

    solids by increasing or decreasing its temperature. And it is in this changed forms that, gases can

    then be stored and carried. Gases are toxic if it touches the skin, eyes or the lungs. The ozone is

    very active chemically, and it inhale, it produces sever irritation of the lungs. This can result loss

    of lung capacity and inability to make even moderate physical exertions (Williams, 2003:105).

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    Fumes:

    Fumes are solid particles in the air. They are formed when heated with melting points mostly

    during welding. Fumes are produced at the temperatures existing in the arc fume and dust

    particles. These can be carried into the zone around the welders face by convention current of hot

    air arising from the arc. The extent to which these particles constitute health hazards depends on

    their chemical composition. However, the maximum concentration to which a welder can be

    exposed must be specified for each chemical compound produced as fume by the arc. This

    concentration is known as the occupational exposure limit, (OEL). Each year, the Health and

    Safety Executives in UK are the publishers of (OELs), and for substances commonly found in

    industrial atmospheres, (Bedford, 1996:233).

    Vibration:

    Vibration in industry occurs as a result of contact with excessive mechanical vibration, and it

    causes constriction of the blood vessels and secondary tissue changes. The condition is

    associated with the use of tools driven by compressed air, harmer action, drills or contact wilt

    vibration in individual susceptibility and the association of holding a heavy tool in a difficult

    position is a predisposing factor. Vibration includes working with vibrating tools or equipment

    for extended period of time, which can cause damage to the nerves, in the arms, hands and

    writes. (Kadiri, 2006:19).

    Noise:

    Noise is any object that moves in air which produces weaves, but these waves will only be

    interpreted by ear as sound if they are of the magnitude and frequency to which the organ is

    sensitive. If sound is excessive, discomfort, or unwanted, it is termed as noise. Excessive noise

    produces hearing loss, which may be temporal or permanent psychological effects such as stress,

    fatigue, and loss of efficiency, annoyance and interference with communication are all known

    effects of noise on the individual, (David 1997:33). According to Field, (1980:22) “Excessive

    noise distracts and can set up emotional reactions in that every effect should be made to reduce

    noise to a minimum”. The type, source and level of noise in and around the working environment

    depend very much on the type of work being undertaken in the office as well as its location. The

    location of office building near a busy area is capable of attracting a greater amount of noise, and

    will require greater effort to control it.

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    Lighting:

    Good lighting is defined as “suitable in quality and quantity for two purposes, namely for

    creating good environmental brightness, agreeable and beneficial to the user, and for

    permitting a high degree of efficiency in seeing whatever is of special interest or important.

    Lighting is for the illumination of the environment in order to make objects visible. Good

    lighting emphasizes absence of flickering or glaring situation. The important of lighting

    should not be under-mind, because management has realized that the quality of lighting

    affects employee efficiency and moral, as well as an important factor in accidents

    prevention. Lighting should be given more attention in the work environment than other

    aspects of the work. As one of the safety factors in workplace, lighting is important in order

    to provide normal working conditions, and to reduce the number of accidents indirectly,

    (Fair 2000: 197).

    2.14 PERFORMANCE MEASUREMENT AND FEEDBACK IN SAFETY

    MANAGEMENT

    Safety management systems have largely been developed in response to statutory

    requirements. Thus, reporting has focused mostly on mandatory information related to

    accidents and injuries. Such measures suffer from three drawbacks. Firstly, they measure

    what happens after the event and are reactive in terms of management response. Secondly,

    in the absence of any practice measure, causal relationships cannot be established. Thirdly,

    they are negative in nature and acknowledged as being unsuccessful as measures of safety

    performance, (Mohamed, 2003: 129).

    The method used was essentially an interactive process that involves study analysis of the

    subject of measurement, for example, process, identifying potential performance measures,

    prioritizing and accepting discarding measures, and the development refinement of key

    performance indicators, as well as the feedback mechanism, and their implementations,

    (Letza 1996: 54-76).

    The typical examples of outcome based performance measurement indicators which relate to

    safety, includes quality and environmental failures, productivity, reliability of deliveries

    ,customer satisfaction, cost and schedule variations, design /documentation deficiency, and

    management dimensions such as leadership and training, (Ramirez et al, 2003: 553-566).

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    Santos and Powell (2001:47-56) discuss this issue in terms of push and pull learning. Push

    learning involves putting external agents such as researchers or consultants in charge of

    deciding what the learners need to learn. In contrast, in pull learning, individuals in the firm

    are in charge of the learning process and its objectives. Pull learning is much more likely to

    create a learning mood that maximizes the acceptance of feedback. However, push learning

    can be the trigger for stimulating pull learning and this should be the objective of push

    learning. The general frame work used to measure performance is presented in (Karim etal,

    2003: 423). It involves three parts. Firstly, is management complying with the management

    system? This involves following plans and looking for problems. Secondly, is management

    responding to those problems?

    Thirdly, is this improving the project? This requires outcome measures, however, outcomes

    should be measured at the process level rather than the project level to enable feedback. The

    purpose of measuring performance is to create feedback that will lead to improvement. It is

    relatively easy to gather lots of performance data, however it takes a great deal of efforts to

    extract from the data useful trends and to identify where efforts for improvement should be

    directed,(Kari metal, 2003:424).

    2.15 SAFETY PROVISION AND PERSONAL PROTECTIVE EQUIPMENT (PPE)

    Emanate, (2003:16) sees personal protective equipment as those equipment and wears that

    protect the worker from direct bodily harm or injuries. It is statutory or legal equipment.

    Manufacturing firms have many types of hazards as explained earlier due to complexity of

    the environment. Even after the implementation of the safety requirement through

    engineering means and during design, there would always be residual risk to workers. As a

    good safety culture, all workers should be ensured to use the required PPE. At times some

    workers may feel some inconvenience in using the PPE, but firms should enforce the use of

    personal protective equipment right from the first day, and each worker should be made to

    consider these as last defense in dept to save his life. They are the safety helmets, safety

    belts, safety shoes, hand gloves, Goggles, overall etc. These should be made available near

    the workplace and for ease use by workers.

    Monitoring and correction should continue to be the way of life. Zohari and Lurria,

    (2003:567- 577) assert that in order to achieve practical solution and active

  • 30

    involvement in accident prevention, safety has to be integrated with the line function.

    Accordingly, the line managers should supervise and enforce safety requirements in the

    workplace. It is the line functionaries who know hazards as soon as it is created. He has the

    power and resources to take an immediate corrective action. Safety personnel should act as a

    catalyst to enable the line managers to timely remove these hazards and any deficiency in a

    proactive manner.

    2.16 ECONOMIC BENEFITS OF SAFETY MANAGEMENT APPLICATION.

    Major changes in the global economy and the revolutionary restructuring of production and

    service organization, coupled with the subsequence changes in working life and in the

    responsibilities of employees, have created an urgent need to strengthen and adapt the tools

    and methods used to ensure that Health, Environment and Safety (HES) are protected and

    promoted at the manufacturing level. This can be achieved by implementing the principles

    and mechanisms contained in the international statements

    According to (Grindle, 2000:29-68), both enterprises and national economy in all WHO

    member States carry significant economic and social burden caused by accidents, injuries,

    work related and workplace preventable but non occupational diseases. Economic losses

    from occupational accidents alone in the world have been calculated at 5-8% of gross

    national product. Occupational and non-occupational diseases and injuries are responsible

    for much of the current levels of reduced work capacity, increased temporary and permanent

    work disability, shortened life expectancy, and premature retirement or death. Also the high

    rate of and early onset of chronic diseases contribute to the high expenditure of national

    health care system, as well as to high demands for disability pensions and compensation

    from social insurance funds. In addition, industrial and other enterprises that lack adequate

    preventing and control measures contributes to environmental pollution and pose health

    risks to the population. Therefore, enterprise or firms integrating health, environment and

    safety management into their overall management systems gives hope that the wider

    adoption of this approach will counter several negative trends.

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    REFERENCES

    Courts, S. (2003), Work and Enterprise Panel of Enquiring: Links between the Quality of Working Life and Performance: London, HSE.

    Cooper, M.D. (2005), Exploratory Analyses of Managerial Commitment and Feedback

    Consequence on Behavioral Safety Maintenance .Journal of Organizational Behavior Management, 9 (35).

    Dow, S.C. (2002), Economic Methodology: An Inquiring: New York: Oxford University Press. Dorman, P. (2000), The Economics of Safety, Health and Well-being at work London: Longman . Emenite, (2003), Safety Hand book, Enugu, Roccana Press. Evans, A.and Parker, J. (2008), Contmedial Safety/Management System Presentation hittp. www.faa. Gov/pilots/training/part, 142/topm pdf. Evanton, T. (2003), ORS Laboratory Safety, Northwestern University, Chemical Hazard http:/www. Northwest, Edu/Research-Safety/labsafe. Fair, E.W. (2000), “Proper Lighting Reduces Accidents” Florida, American Machinist, vol. 99 (11). Fulton, C. S. (2008), Procedures and Theory for Administrative Professionals, Florida, Cengage Learning. Grindle, A.C. Dickinson, A.M. and Boetteher, W. (2000), Behavioral Safety Research in

    Manufacturing Settings: A Review of the Literature. Journal of Organizational Behavioral Management, 20 (1), 29-68.

    HSW, (2001), Health and Safety Journal, London Lewis publishers Holt, A. J. (1997), Principles of Health and Safety at Work. Wigscon, England, Cavendish Press. Kadiri, S.A. (2006), Safety Handbook for Engineering and Allied Professionals Lagos Zub Chord Technical Venture

    Karim, K. Davis, S. Marosszeky, M. and Naik, N. (2003), Project Learning through Process Performance Measurement in Safety and Quality, ClUB Journal.vol. 10 (43)

    Latza, S. R. (1996), The Design and Implementation of the Balance Business Scorecard, Business Process Re-engineering and Management Journal, 2 (3),54-76. Lober, L.R. (2006), “Put Pride back in Workmanship”. Journal of Organizational Behaviour Management vol. 5 (7)

  • 32

    Mohammed, S. (2003), Scorecard Approach to Benchmarking Organizational Safety Culture in Construction, Journal of Construction Engineering and Management, 129 (1), 80-88.

    Nwachukwu ,C.C. (1992), Management Theory and Practice Lagos Africana PEP Publishers, Ogbo, A.I. (2007), Impact of Industrial Safety Management on Performance of Manufacturing firms in South Eastern State of Nigeria. A Research (1) 1. Poole, M. and Warner, M. (2001), The IEBM Hand book of Human Resources Management London: Thomson Business Press. Ramirez, R. R., Alarcon, L. F. and Knights, P. (2003), Industry Proceeding 11th Annual Conference on Lean Construction, Virginia Polytechnic Institute and State University,553-566. Reese, C.D. (2003), Occupational Health and Safety: A Practical Approach.Florida, Bola Ralton: CRC/Lewis Publishers. Saso, (2009), BriefingManagersToolkit,hittp/www.faa.gov/initiatives/saso/library/media. Shell, (1998), “Bonny Crude Oil and Gas Terminal Simplified” HSE-MS Handbook, ( 2’ Ed). Lagos, Shell Nigeria. Shell, (1999), Risk Assessment Matrix, Hague, HSE Shell International B.V. Santos, A.and Powell, J. A. (2001), Effectiveness of Push and Pull Learning Strategies in Construction Management, Journal of Workplace Learning, 13 (2), 47-5 6. Shoukon, W.W. (2002), “Why and How of Industrial Ventilation” Safety Maintenance and Production, 112 (3). Smailman, J G. (2001), “British Directors Perspectives on the Impact of Health and Safety on Company Performance. Cambridge: MIT press. U.S. (2002), Department of Health and Human Services, Centre for Disease Control and Prevention, Atlanta: Occupational Safety Manual 12(1).I Williams, J.H. (2003), People based Safety: Ten Key Factors to Improve Employees Attitude, Professional Safety (2).

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    CHAPTER THREE

    RESEARCH METHODLOGY

    This chapter discusses the various methods and techniques adopted in this study. It covers

    the overall research plan and design, that guided the process of data collection and the range

    of approaches used to collect the data. The chapter contains sources of data collection, area

    of the study, population and sampling procedure, instrument for data collection, reliability,

    and validity of the instrument.

    3.1 RESEARCH DESIGN

    According to Ikeagwu (1988), research design is the structure and planning of the entire

    approach to a problem for research. It is a plan for collecting and analyzing data in order to

    answer the investigator’s question. In this research, a survey research method was used

    because it is cost effective, useful in describing a large population, and dependable. This

    research method is dependable because it makes it possible for respondents to be as open

    and honest as possible with their answers. The survey research method involves the use of

    questionnaire and oral interview to obtain information from respondents.

    3.2 AREA OF THE STUDY

    This study was conducted in the following selected manufacturing organizations in Enugu

    State: Emenite Ltd., Emene, Enugu, Nigerian Breweries Plc, 9th Mile Corner, Enugu State,

    Juhel Nigeria Ltd, Emene, Enugu. These organizations were selected randomly and they

    have been producing for several years.

    3.3 SOURCES OF DATA

    Sources of data include primary and secondary sources.

    Primary Source: .Primary source of data were original data collected basically for the

    purpose of the study. The primary data for this study came from questionnaire and

    interview.

    Secondary Source: Secondary data were obtained from review of several publications that

    were relevant to the study. These were textbooks, journals, newspapers, and internet.

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    3.4 POPULATION OF THE STUDY

    The target population of this study consists of senior and junior staff of the three selected

    manufacturing organizations. These three manufacturing organizations were selected

    randomly from the 15 manufacturing organizations under beverages, drugs and building

    products registered with Manufacturing Association of Nigeria in Enugu State.

    Table 3.1: Popul