business case for sharepoint and office 365
TRANSCRIPT
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BUSINESS CASE FORSHAREPOINT & OFFICE 365
HOW TO SELL SHAREPOINT TO YOUR BOSS
GREGORY ZELFOND
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About Me
Gregory Zelfond 10+ years of experience with SharePoint SharePoint advocate, blogger Love to solve business problems using code-free, out of
the box SharePoint configurations Owner of SharePoint Maven (sharepointmaven.com)
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About SharePoint Maven
I HELP ORGANIZATIONS TO UNLOCK THE POWER OF SHAREPOINT
MIGRATION CONSULTING TRAINING
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The Reality is…
Building the SharePoint Business Case is a headache
Defending a SharePoint Business Case to your boss / executive leadership feels like…
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This presentation …
Provides practical and real advice on building Business Case for SharePoint & Office 365
Explains key points & strategies for advocating SharePoint within your organization
Will make you a hero
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Instructions
1. Familiarize yourself with this presentation
2. Email a link to this presentation to your boss
3. Schedule a meeting with your boss
4. Go over and explain each slide to your boss
5. Repeat steps 3 & 4 as necessary until desired outcome is reached
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This Presentation…
Applies to any type or size of organization
Especially beneficial to small / medium businesses & nonprofits
Is mandatory for organizations with:– Stubborn leadership
– Uneducated management
– Bosses who are technology-challenged
– Leaders who are technophobic
– Executives who are resistive to changes
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Business Case
In a nutshell - Business Case comes down to ROI (Return on Investment)
2 types of ROI–HARD (tangible)
– SOFT (intangible)
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HARDROI
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HARD ROI
Financial in nature
Quantitative
Demonstrates real cost savings
Expressed in your country’s currency (i.e. $USD)
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Hard ROI Calculation Example
DescriptionCurrent
StateSharePoint Online / Office 365
Hardware (Server) Costs $$$$ N/A (Cloud Solution)
(Server) Software Licenses $$$ N/A (Cloud Solution)
Exchange Server Costs $$ Included (Outlook in the Cloud)
MS Office Licenses for all users $$ Included (online or install, depends on the plan)
Web Conference Costs $ Included (Lync)
Backup Costs $ Included
Disaster & Recovery Costs $ Included
Subscription Costs N/A # of users X $/user (depends on the plan)
GRAND TOTAL $$$$ # of users X $/user
Fill out this table for your organizationExecutives love this stuff!
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Hard ROI – Additional talking points
The whole Office 365 can be FREE or discounted (depending on the plan) for:
Nonprofits (click here for Nonprofit plans)
Academic Institutions (click here for Academic plans)
Government (click here for Government plans)
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Bottom Line
From purely Financial perspective, Office 365 Cloud solution is extremely affordable
If you do your analysis correctly, will be hard to justify against switching to Office 365 SharePoint online
Should be a no brainer with going with the cloud solution (analysis and outcome might be different with on-premise SharePoint)
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SOFTROI
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SOFT ROI
Intangible benefits
Qualitative
SOFT ROI can be split into 3 sub-categories– Business Value (Efficiency, Productivity)
– Technical Value (Reliability, Security, Support)
– Risk Mitigation (Disaster Recovery, Staff Pool)
Let’s expand on each category now…
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BUSINESSVALUE
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BUSINESS VAUE EXPLAINED
All about Efficiency & Productivity Typically expressed in terms of time saved
– #1: One Stop Shop– #2: Business Processes– #3: Full Transparency– #4: Document Management– #5: External Sharing– #6: Available Everywhere– #7: Power to the Users
Next several slides explain each Business Value separately
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BUSINESS VALUE # 1: ONE STOP SHOP
All day-to-day applications
included in one package
1 link to access it all
Intuitive & seamless integration between SharePoint and other Microsoft applications (MS Office, Web Conferencing, Outlook)
No need for users to spend extra time and go to separate applications and duplicate information
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BUSINESS VALUE # 2: BUSINESS PROCESSES
SharePoint can help streamline and enforce existing or new Business Processes
Can help improve consistency, standardization and methodology (i.e. Project Management Methodology)
Aggregates all important/relevant information in one spot for easy decision making and time savings
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BUSINESS VALUE # 3: FULL TRANSPARENCY
The world has changed… It is not your Father’s IT anymore…
VERY IMPORTANT: SharePoint Online/Office 365 is not an IT tool, it is a Business Tool
Business owns and controls it all – time savings realized due to lack of a middle man.…– Easy Security Control
– Built-in Audit functionality allows to monitor sites, users, behavior
– Full transparency across the whole organization
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BUSINESS VALUE # 4: DOCUMENT MANAGEMENT
SharePoint allows to organize and segregate documents by purpose, security or function
Clean up your current mess (otherwise known as folders) using SharePoint metadata
Dedicated “shared” storage – SharePoint Sites, + personal (OneDrive for Business)
Time Savings realized when searching for a particular document, version
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DOCUMENT MANAGEMENT, CONTINUED
Consolidate your existing repositories (DropBox, Box.com, Google Drive, File Shares, users’ laptop) into just 1 true source
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BUSINESS VALUE # 5: EXTERNAL SHARING
Super-easy External Sharing capabilities– NOTE: Only works with SharePoint Online, not with SharePoint on-premise
No need to spend extra time and resources and setup FTP sites or use other tools for external vendors
Users can share whole sites or individual documents
Full Administrative and User Control over External sharing function
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BUSINESS VALUE # 6: AVAILABLE EVERYWHERE
Cloud solution available anywhere where there is an internet connection
Online versions of Word, Excel, PowerPoint allow to work on documents even without software installed on a computer
Fully installed MS Office can be downloaded on up to 5 devices by each user (including tablets!)
No need to VPN anymore!
Increased Productivity = Time Savings
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BUSINESS VALUE # 7: POWER TO THE USERS
SharePoint empowers the users - personal sites, views, dashboards
Lots can be achieved using Out of the Box functionality
Increased Efficiency & Satisfaction = Time Savings
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TECHNICALVALUE
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TECHNICAL VAUE EXPLAINED
All about Security & Reliability
Typically expressed in terms of technical gains– #1: Scalability
– #2: Security
– #3: Reliability
– #4: Mobile Devices
– #5: No More Upgrade Projects
Next several slides explain each Technical Value separately
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TECHNICAL VALUE # 1: SCALABILITY
No need to worry about hardware or software planning and projections – just subscribe to or unsubscribe from additional licenses
Virtually unlimited Storage (1 TB) for site collections and OneDrive for Business
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TECHNICAL VALUE # 2: SECURITY
Office 365 is one of the most secure applications– Cutting-edge security practices with five layers of security and
proactive monitoring help keep customer data safe (courtesy microsoft.com)
You will never match security that Microsoft has– If your boss still thinks he can have better security at his
organization than Microsoft – please ask him to stop taking his medication
– More detailed description about Office 365 Security can be found here (courtesy Sharegate)
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TECHNICAL VALUE # 3: RELIABILITY
99.9% uptime guaranteed by Microsoft
Redundancy at every layer–physical, data and functional (microsoft.com)
Financially backed by Service Level Agreement (SLA).
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TECHNICAL VALUE # 4: MOBILE DEVICES
Mobile Device Support– Office 365 is accessible via smartphones and tablets
Office 365 Supports BYOD (Bring Your Own Device) model
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TECHNICAL VALUE # 5: NO MORE UPGRADE PROJECTS
No more costly hardware and software upgrade projects, blackout periods, user testing
Updates to all applications are transparent to the user and are done automatically (while subscription is active)
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RISKMITIGATION
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RISK MITIGATION # 1: DISASTER RECOVERY
State of the art Disaster Recovery plans are in place by Microsoft
Various mitigation techniques can be put in place by an Organization to support Business Continuity
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RISK MITIGATION # 2: SUPPORT
Broad adoption– First version of SharePoint went live in 2001
– Large User base means lots of opportunity for support, finding skilled staff, etc.
Code Free Zone– Lots of Out of the Box functionality
– No programming skills required to get it up and running
24/7 phone and email support from Microsoft
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Your Boss is still not convinced?
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OK, NO PROBLEM
You have
2 OPTIONS
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Option 1: Do it Yourself
Put on your boxing gloves
Invite your boss to a conference room
Make sure there are no people around you
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Option 2: I can help
Have your boss reach out to me and schedule a SharePoint demo
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Additional reading
Did you enjoy this presentation?
Help spread the word by sharing a link to it with your friends and colleagues by email or social media
Here are links to additional content you might find useful– 12 reasons folders in SharePoint are a bad idea
– Introduction to SharePoint Metadata
– Top 5 reasons why SharePoint is great for nonprofits
– 5 ways to manage documents in SharePoint
– 10 reasons why SharePoint training matters
– 10 practical tips to boost SharePoint user adoption
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AcknowledgementsI used the following materials and websites while preparing this presentation
CIO.com article: How to build a business case for SharePoint
Images used in this presentation under Creative Commons License– sportsclipart.com– commons.wikimedia.org– findicons.com– clker.com– clipartpanda.com– wallpaper-kid.com– clipartpal.com
Logos of the following organizations– Microsoft– DropBox– Box– Google
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Need help with SharePoint?
SharePoint Site Configuration and Customization
Document Migration to SharePoint
SharePoint Implementation Strategy
SharePoint Training
SharePoint User Adoption
SharePoint Governance
SharePoint Project Management
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THANK YOU!
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