Industry Specific Seminar

AgendaThe BasicsWhy Go Through all the TroubleDefinitionsThe Planning ProcessThe Plan – Components

Some Exercises To Make You ThinkLife Happens - FireNature Caused Events - FloodingTechnology Events - Utility Outages / Computer FailureHuman Events – Workplace ViolenceWidespread Events - Pandemic (The Business Side)

Why Go Throughall of the Trouble?

Quick Statistics20% of small to medium sized businesses experience a “disaster” every 5 years43% never reopen their doors29% more close within 3 years as a result of the incident

In 2005, there were 130,000 non-home structure fires

In The NewsTen Employees of Chubb Insurance Validate Winning $216,000,000 Ticket

March 18, 2009 – CVS pays $2.25 million for HIPPA violation

March 21, 2009 – Fire in Wells, NY OMRDD facility kills 4

March 30, 2009 – Gunman kills 8 in North Carolina nursing home

October 30, 2009 – CDC reports 3,400 flu related deaths since August 30

BenefitsOperational efficiencies

I.T. efficiencies

Adheres to regulatory compliance

Improves morale

Strengthens company image

In Plain EnglishBusiness Continuity

Planning ahead so that potentialdisasters are only

anannoyance

Geoff Turner

What BCP is NOTA documentDone once and forget about itA panaceaInsuranceA waste of time

What BCP IS

Analysis

Design

ImplementTest

Review

What BCP ISOngoing cycle of analysis, implementation, testing / reviewPolicies, Procedures, ActionsGood business senseInvestmentPeace of mindRequired by law / regulations

How to Build a Continuity Plan

Planning ProcessBusiness Continuity Planning is more of an art form than a science, but there is a pretty standard approach:

Initiate A ProjectResearch and AnalysisDevelop SolutionsImplementationTesting of your solutionsReview plan for any changes / omissions

Risks

Investigate Your RisksNatural

Thunderstorms Pandemics Ice / Snow Storms

Human Created Workplace Violence Labor Strikes Hazardous Material Spill

Technological Computer Failure Telecommunications Power / Electricity

Life Events Win the Lottery Regulatory Changes Facility Fire

Investigate Risks’ Impact

Ability to Deliver Services

Cash Flow

Reputation / Public Perception

Some Exercises

Fire

Where will you work?Where are your computers?How do you contact stakeholders?

Natural - Flooding

The Concern here are your documents, equipment and ability to work in your facility

Technology - Electrical Outage

Your building has lost power:Do you have phones?Computers are down, what can you do by hand?

Human - Workplace Violence

A disgruntled employee takes hisanger and frustration out on otheremployees in a violent manner. Theplace is now a crime scene, what do youdo now?

H1N1 – Swine Flu

Maybe it wasn’t as bad as predicted,but what will you do when the next one is “the real deal”?

Contact Us Today for YourCustomized In-house Training

Tech Valley Continuity LLC4 So. Grandview Dr.Latham, NY 12110

(518) 596-9313gturner@TechValleyContinuity.com

http://TechValleyContinuity.com