BUSINESS CONTINUITY PLAN Influenza Pandemic Scenario Updated: March 2020

1

Contents 1.0 Executive Summary ..................................................................................................... 3

1.1 Continuity of Control ............................................................................................... 3

1.2 Support for Workforce ............................................................................................ 3

1.3 Key Business Areas .................................................................................................. 4

2.0 Background ................................................................................................................. 4

3.0 Business Continuity Plan ......................................................................................... 4

3.1 Goal ......................................................................................................................... 4

3.2 Assumptions............................................................................................................ 5

4.0 Essential Services in a Declared Emergency ................................................................ 5

4.1 Field Operations (External Services) ........................................................................ 5

4.2 Professional Operations (External Services) ............................................................ 5

4.3 Cost-Centre Operations ........................................................................................... 6

4.3.1 Main Line Dispatch ........................................................................................... 6

4.3.2 Payroll .............................................................................................................. 6

4.3.3 Project Billing and Accounts Receivables.......................................................... 6

4.3.4 Outbound Payments and Accounts Payables ................................................... 6

4.3.5 Information Technology ................................................................................... 7

4.3.6 Business Development ..................................................................................... 7

4.3.7 General Maintenance ....................................................................................... 7

5.0 Staffing Requirements ................................................................................................ 7

6.0 Information Technology .............................................................................................. 8

7.0 Communication with Stakeholders ............................................................................. 8

8.0 Emergency Preparedness Plan .................................................................................... 9

8.1 Command and Control ............................................................................................ 9

8.1.1 Management Committee ................................................................................. 9

8.1.2 Senior Executive Level .................................................................................... 10

8.1.3 Departmental Level ........................................................................................ 10

8.2 Crisis Management ............................................................................................... 10

9.0 Definitions ................................................................................................................ 11

9.1 Declared Emergency.............................................................................................. 11

9.2 Emergency Personal Leave .................................................................................... 11

2

9.3 Emergency Working Conditions ............................................................................ 11

9.4 Self-Quarantine ..................................................................................................... 12

9.5 Mandatory Quarantine ......................................................................................... 12

10.0 Containment Activities ............................................................................................ 13

10.1 Reducing risk of infected persons entering the site ............................................. 13

10.2 Social Distancing ................................................................................................. 13

10.3 Personal Protective Measures ............................................................................. 14

10.4 Required Office Supplies ..................................................................................... 14

10.5 Cleaning .............................................................................................................. 14

10.6 Management of Cases at Work ........................................................................... 15

11.0 Personal Guidelines ................................................................................................ 16

11.1 Stay Healthy ........................................................................................................ 16

11.2 Typical Symptoms of influenza ............................................................................ 17

11.3 Hand Hygiene ...................................................................................................... 17

11.4 Respiratory Hygiene (Cough Etiquette) ............................................................... 18

11.5 Social Distancing ................................................................................................. 18

11.6 Using Masks ........................................................................................................ 18

Exhibit “A” - Summary of Protection Measures ............................................................... 19

Exhibit “B” - Training Status ............................................................................................ 20

Exhibit “C” – Alberta Emergency Levels ........................................................................... 21

Exhibit “D” – West Emergency Measures ........................................................................ 22

Exhibit “E” – West Emergency Level ................................................................................ 23

Exhibit “F” – WHO Pandemic Phases ............................................................................... 24

Exhibit “G” – Timing of Activities ..................................................................................... 25

Exhibit “H” – Screening Flowchart ................................................................................... 26

Exhibit “I” – Fact Sheet: Flu vs. Cold ................................................................................ 27

Exhibit “J” – Fact Sheet: Basic Hand Hygiene ................................................................... 28

Exhibit “K” – Fact Sheet: Employee Notice ...................................................................... 29

Exhibit “L” – Health Screening Questionnaire .................................................................. 30

Exhibit “M” – Employee and Family Assistance Program ................................................. 31

3

1.0 Executive Summary The Business Contingency Plan lays out West Earth Sciences Ltd., West Geomatics Ltd. and West Environmental Ltd.’s (collectively “West” or the “Company”) intentions to cope with a general health emergency such as pandemic influenza. The overall aim of this plan is to maximize support to the energy sector by retaining core capacities to function in essential roles. The plan contains measures to support continued operations through three specific goals:

1. To maintain essential continuity of control;

2. To provide a framework to support the workforce; and

3. To identify and plan to continue key business areas, which may change depending on the nature of the crisis, while postponing non-essential operations until the end of the crisis period.

1.1 Continuity of Control Under this plan, West identifies key crisis leadership positions as a Crisis Team, in order to allow for attrition and to broaden the depth of understanding of working issues within and across the functional teams. The Crisis Team is comprised of select individuals from the management team. Authority to act on behalf of indisposed Company Officers, including financial authority, is delegated to:

1. Vice-President, Operations in the event the President is indisposed;

2. Director, Geomatics in the event both the President and the Vice-President, Operations are indisposed; or

3. Director, Field Operations in the event the President, Vice-President, Operations and the Director, Geomatics are indisposed; or

4. If the Director, Field Operations, President, Vice-President, Operations and the Director, Geomatics are indisposed, the Management Committee will appoint an interim-President.

1.2 Support for Workforce In order to support continued operation of essential tasks (as defined in the Business Continuity Plan) special emergency provisions are added to normal Personnel Policies that ensure all employees have a minimum amount of leave available in order to care for themselves or family. Protocols for ensuring employees that may be sick stay away from work are identified, and the duty to apply these is delegated to the Vice-President, Operations. Containment protocols to reduce the hazard of spreading infectious disease are also identified. These include personal care such as hand cleaner and tissues in every workspace, and social measures concerning meetings, use of common areas, and communication patterns.

4

1.3 Key Business Areas West’s essential, core functions are field operation capabilities, Professional Land Surveyor coverage for each of British Columbia, Alberta and Saskatchewan, Professional Engineer coverage for External Service and safety, information technology, general and project accounting (including payroll) and business development for Cost-Centre Operations. Employee adjustments to support essential tasks have been identified, along with a broad definition of which business activities can be postponed in order that resources can be reallocated as necessary.

2.0 Background According to health experts, a pandemic influenza is an eventuality. Predictions are that it will occur with very short lead-time, anywhere from one to five months to realize a full-scale epidemic. Unfortunately, the timing of this event is unknown. Alberta Health and Wellness estimates that influenza will infect up to 35% of Alberta residents within a six to eight-week period. This will place increased pressure on hospitals to respond. For this reason, West needs to develop a proactive response to this epidemic so that the Company is prepared in advance for this eventuality. West is preparing to maintain operations during a pandemic influenza crisis in western Canada. As a strategic vendor in the energy sector, the Company has an important potential role to play as a weakened labour force can increase the likelihood of impactful environmental issues and a backlog of project related regulatory approvals that impact ad-hoc and long-term capital projects. West has strategically valuable resources that could be essential in a coordinated an effective response to any form of issue impacting the energy sector during a pandemic.

3.0 Business Continuity Plan 3.1 Goal The goal of the Business Continuity Plan is to enable West to maximize support to the energy sector by retaining core capacities to function in essential roles. West will accomplish this goal by:

1. Clearly identifying the critical services to be maintained during a pandemic emergency within West;

2. Preparing a surge capability to maintain resources including Human Resources for those critical services to account for sudden decreases in employee numbers;

3. Preparing to support employees required to change or expand job responsibilities in response to the emergency; and

4. Assisting in the mobilization of a potential workforce to respond to the crisis.

5

3.2 Assumptions This plan was developed with the following assumptions utilizing the resources referenced at the end of this document. The key assumptions for internal Human Resource’s planning are:

1. Timelines will be very short. The virus will appear in western Canada within three months of discovery anywhere in the world and will reach peak mortality in the first wave two months after the first appearance in Canada.

2. There will likely be limited or no transfer of potential employees between provinces.

3. The best use of resources will be regional but with industry-wide prioritization.

4. There will be very little time for training once the emergency occurs.

5. Planning is based on a 35% casualty rate within West’s employee base and the broader population.

6. Waves last six to eight weeks, separated by three to nine months.

4.0 Essential Services in a Declared Emergency 4.1 Field Operations (External Services) Field Operations must be maintained to ensure that each client is able to manage ad-hoc sustaining capital requirements and long-term capital commitments during a Declared Emergency and to expedite the timeline of which a client is able to resume normal commercial operations upon the end of a Declared Emergency. Upon the President declaring an emergency, The Director, Field Operations will determine the appropriate field operational resource requirements to meet the needs of the Company and each client. The Director, Business Development will engage with each client to determine how West can work with, and support, them during a Declared Emergency to aid in the determination of required resource levels.

4.2 Professional Operations (External Services) Professional Operations must be maintained to ensure that each client is able to apply for geomatics, surveying and environmental licensing permits for both ad-hoc and long-term capital/maintenance projects during a Declared Emergency. This will facilitate an expedited transition to normal commercial operations upon the end of a Declared Emergency.

6

Upon the President declaring an emergency, The Management Committee will determine the appropriate professional resource requirements to meet the needs of the Company and each client. The Director, Business Development will engage with each client to determine how West can work with, and support, them during a Declared Emergency to aid in the determination of required resource levels.

4.3 Cost-Centre Operations 4.3.1 Main Line Dispatch Reception services continue to be managed as normal. Factsheets to assist with frequently asked questions and to help with directing calls most appropriately will be prepared by the Crisis Team. If the reception services were to stop due to Mandatory Quarantine, the Crisis Team will ensure that the Information Technology Department forwards each voicemail from the Company’s main phone line [403-269-8887] to the Vice-President, Operations. Additionally, West has a dedicated Crisis Team hotline for employees and key stakeholders to retrieve relevant information relating to any Declared Emergency. That number is 403-452-0844 and the email is crisisteam@westx.com.

4.3.2 Payroll In the absence of the Project Controller, payroll administration will be administered by President or the Intermediate Accountant. In the event of a Mandatory Quarantine, West’s payroll administration can be facilitated remotely as the accounting system is cloud-based and the payroll system is through a third-party online portal.

4.3.3 Project Billing and Accounts Receivables In the absence of the Accounts Receivable Clerk, project billing and accounts receivable administration will be administered by Project Controller or the Intermediate Accountant. In the event of a Mandatory Quarantine, West’s project billing and accounts receivable administration can be facilitated remotely as the accounting system is cloud-based and most clients provide direct deposit into West’s bank accounts.

4.3.4 Outbound Payments and Accounts Payables Outbound payables cheques/EFT’s are produced by the Intermediate Accountant. The Project Controller is the main back up for the production of cheques/EFT’s with the President also being trained. The cheques/EFT’s require two signatures. Currently, three officers have signing authority. They include the President, Vice-President, Operations and the Director, Geomatics. In the event of a Mandatory Quarantine, West can produce cheques/EFT’s remotely as the signing authority requirements have been enables through a smart phone application.

7

4.3.5 Information Technology In the absence of the Information Technology Specialist, information technology will be administered by a retained third-party contractor. In the event of a Mandatory Quarantine, most of West’s services are cloud-based and the internal network can be accessed via remote access. All employees have remote access and cloud-based services.

4.3.6 Business Development In the absence of the Director, Business Development, the business development function will be administered by the President and the Vice-President, Operations. This function serves as a critical communication channel between West and its clients. In the event of a Mandatory Quarantine and Social Distancing, the business development function will be executed remotely through phone calls and emails.

4.3.7 General Maintenance Employees are required to wipe down their own workspaces daily. The workspaces of employees who leave mid-day because they become symptomatic may be secured until danger of transmission of the virus has passed (minimum 24 hours).

5.0 Staffing Requirements West has determined those essential services that must continue during a pandemic and those that can be delayed during an emergency. All services will operate provided employee resources are available. Essential core functions within West have been determined are field operation capabilities, Professional Land Surveyor coverage for each of British Columbia, Alberta and Saskatchewan, Professional Engineer coverage for External Service and safety, information technology, general and project accounting (including payroll) and business development for Cost-Centre Operations. The recent SARS experience has shown that communication, liaison with other organizations, development of real-time guidelines and support of the energy sector is an essential service in a pandemic. Given the assumptions of short timelines and a 35% rate of infection, it is essential to plan for employee coverage. Our response is multi-faceted involving a combination of the following options:

1. Cross training for specified employees within regulatory and corporate services.

2. Training the trainers which focuses on key personnel and process design to clearly record step-by-step processes comprising essential jobs and then designating key employees that will be required to quickly train new employees in these tasks.

3. Contingency contract staffing is a source of labour. West has identified a talent pool of job-specific contractors to assist in an emergency as needed.

8

Employees will cover for each other within the roles and responsibilities of the Company on an as-needed basis. If the needs of clients are being met, some employees within West may be deployed to assist other key vendors or clients with their BCP execution. This activity mirrors recommendations under External Services and is one that would have to be balanced with the loss of capacity within West. Communication with employees, vendors and clients to effectively man all essential services will be critical, and a large determinant of how employees may be deployed. Prior to an outbreak, employees will be encouraged to receive annual influenza immunization of which the cost, if any, will be fully reimbursed to the employee.

6.0 Information Technology The requirement for continuation of business operations despite employee reductions or disruptions to the normal systems suggests that a more robust information technology system is required. The flood that occurred in Calgary, Alberta in 2014 caused tremendous disruption to the Company and as a result, West has invested in a cloud-based network that includes:

• Office 365 for Outlook, PowerPoint, Excel, Word and Project • One Drive for file management • SharePoint for file management • Microsoft Teams for employee collaboration and project management • Dynamics 365 Business Central for accounting • Dynamics 365 Sales for business development • Dynamics Talent for human resources

This ongoing investment has enhanced the Company’s ability to maintain operations during an emergency. Additionally, West maintains a non-cloud network using both servers and off-site back-up to store sizable project files and documentation relevant to maintaining operations. The ability to access the Company’s network via VPN from locations other than the West offices has both strategic implications and business resumption implications while at the same time enabling an employee to continue being productive if she/he was confined to home under self quarantine or to care for family members. Remote access is available and used by all employees.

7.0 Communication with Stakeholders During the early phases of a Declared Emergency, West will communicate to its stakeholders (clients, vendors, banks, shareholders) the Business Contingency Plan. This will be distributed

9

through email and information on the Company’s website to ensure we reach out to all stakeholders. Coordinated efforts, involving the Management Committee and Business Development, will be needed to facilitate stakeholder engagement.

8.0 Emergency Preparedness Plan This plan supplements the West Business Continuity Plan and lays out specific measures to assist in the management of West’s operations during a crisis such as pandemic influenza. The specific circumstances of an emergency will vary depending on the nature of the crisis, and so a good deal of flexibility and adaptability is anticipated and required. The aim of this plan is to instill confidence by ensuring fundamental issues are considered and basic preparations in place to handle a wide variety of contingencies. The plan has three broad goals:

1. To maintain essential continuity of control;

2. To provide a framework to support the workforce; and

3. To identify and plan to continue key business areas, which may change depending on the nature of the crisis, while postponing non-essential operations until the end of the crisis period.

8.1 Command and Control

8.1.1 Management Committee Under a pandemic emergency, the Management Committee can be directly affected. A public emergency such as an influenza pandemic could create a higher duty call on management’s time. Travel or meeting restrictions could also affect the ability of the Management Committee to meet in person and could make achievement of a quorum problematic. Consideration could be given to postponement of routine business during an emergency period, and devolution of such emergency powers as may be required to the President or his/her successor pending ratification by Management Committee at a later time when it is again safe to meet. In the event the Management Committee chooses to meet electronically, through teleconference or other electronic technology, a process is required to establish the validity of such a meeting and thereby validate any decisions made. Under emergency conditions such as pandemic influenza, when potentially both the President and the Vice-President, Operations are incapacitated and the Management Committee is unable to

10

convene in person, there is a mechanism to allow the Management Committee to make alternate or interim arrangements for the leadership of West. If both President and Vice-President, Operations are incapacitated under emergency conditions, the Management Committee will choose an interim-President to perform the functions, duties, powers and responsibilities of the President.

8.1.2 Senior Executive Level In a Declared Emergency, in the absence of or incapacity of the President, full authority to carry out the daily tasks of the President shall devolve to the Vice-President, Operations. The Vice-President, Operations shall have full authority to direct or re-direct resources between departments as needed to meet emergency requirements. The powers of the Vice-President, Operations may be limited under the Declared Emergency by explicit instructions from Management Committee. The Vice-President, Operations will make regular reports as directed to the Management Committee regarding the emergency status and activities of the employees.

8.1.3 Departmental Level Each department Director shall designate a Deputy Director. The designated Deputy Director shall report to the President or Vice-President, Operations and have full executive authority within the department in the absence of the Director. Directors shall ensure their designated Deputy Director is familiar with issues, processes, and procedures necessary to maintain effective functioning of the department. Throughout this document, where a specific title of a position is identified, if an employee is unable to fulfill the requirement, the duties devolve automatically to the designated Deputy as identified. The list of designated Deputy Director’s shall be promulgated separately and revised at least annually.

8.2 Crisis Management While operating under a Declared Emergency, the Crisis Team will advise the President on a regular basis as determined under the circumstances. The Crisis Team is responsible to:

A. Maintain a status board showing the current operational capacity of West as required by the President;

11

B. Access latest Alberta Health Services’ advice regarding managing employees that become ill, contact definition and contact management from their website and modify the process outlined below as appropriate, and provide this information to managers.

The following personnel comprise the Crisis Team:

• President • Vice-President, Operations • Director, Geomatics • Director, Field Operations • Project Controller

9.0 Definitions 9.1 Declared Emergency A Declared Emergency is proclaimed by the President (or authorized delegate) in response to a general disaster affecting all or part of the geographic area of western Canada in which employees of West reside or work in. The President (or authorized delegate) is responsible to declare both the start and the end of the Declared Emergency in a manner congruent with any public Declaration of Emergency made by a civic, provincial or federal government. Examples of a Declared Emergency include: a pandemic influenza or other general pestilence; or a physical disaster such as tornado, flood, earthquake or war measure.

9.2 Emergency Personal Leave During the period of a Declared Emergency, employees of West who are both:

A. ill or otherwise unable to work as a result of the disaster; and B. have less than 18 days accrued vacation time

are entitled to a minimum of 18 days of unpaid Personal leave specifically to cope with the personal or family health effects of the Declared Emergency. The President may extend unpaid Emergency Personal Leave on an individual basis as required.

9.3 Emergency Working Conditions During the period of a Declared Emergency employees may be required to work shifts, longer hours, or weekends without additional remuneration, within the standards set under Alberta Employment Standards. Time off in lieu of overtime will accrue hour for hour and may be deferred to a reasonable time after the end of the Declared Emergency.

12

9.4 Self-Quarantine Under a Declared Emergency for Pandemic Influenza or other infectious disease, employees who may have had contact with the disease must consider their first duty to West is to not infect other employees. Because a person may be contagious fourteen (14) days before exhibiting symptoms of the disease, and because symptoms may not develop for fourteen (14) days, an employee who has grounds to believe they have contacted an infected person should self-quarantine by staying away from work and public places for at minimum, fourteen (14) days. Employees under Self-Quarantine who are still working while at home are not considered to be using unpaid Personal Leave or unpaid Emergency Personal Leave. Should an employee develop symptoms of disease, they will shift to a combination of accrued vacation time (if available), unpaid Personal Leave or unpaid Emergency Personal Leave. Employees placing themselves under Self-Quarantine or changing status while under Self-Quarantine will inform Human Resources as soon as possible. They will also provide any useful information that may help Human Resources to determine if other employees might be affected.

9.5 Mandatory Quarantine

1. Official order

Should a Medical Officer of Health or other competent government authority order the quarantine of an area and thereby prevent employees from coming to work, or should a Declared Emergency situation prevent employees from coming to work, they may continue to work from home where possible or if work is not possible to use accrued vacation time (if available) or unpaid Personal Leave. Affected employees shall inform Human Resources as soon as possible.

2. Supervisor Supervisors who receive reports of self-quarantine from their employees are responsible to assess whether other employees might be affected, to inform senior managers, and to suggest whether others should also stay away from work as detailed under the Self-Quarantine provision.

3. Physician Employees advised by their physicians to stay away from work, and cannot work remotely, either as a prophylactic measure or in order to assist in the care of family members are entitled to use unpaid Personal Leave when appropriate, or to continue to work from home where possible. Employees will inform their supervisors as soon as possible.

13

4. Liability Supervisors and managers are not liable for any decision or lack of decision they make in respect of this provision. Employees retain responsibility for their own health decisions.

10.0 Containment Activities

10.1 Reducing risk of infected persons entering the site On notification of a Declared Emergency for viral disease from the President, managers for each office location will do the following:

A. Set up prominent notices at all entry points to facility, advising employees and visitors not to enter if they have symptoms of influenza

B. Set up basic hygiene and hand hygiene notices around workplace including entrances, notice boards, meeting rooms and toilets

C. Ensure they have adequate supplies of tissues, medical and hand hygiene products, cleaning supplies

Human Resources will ensure that employee communications include pandemic influenza fact sheet and information on Key General Infection Control Notices and Social Distancing.

10.2 Social Distancing On Declaration of Emergency for viral disease, West will adopt a general policy of social distancing to minimize the risk to employees and visitors within West offices and work sites. Social Distancing measures include:

A. Avoid meeting people face to face – use the telephone, video conferencing and the Internet to conduct business as much as possible – even when participants are in the same building.

B. Avoid any unnecessary travel and cancel or postpone non-essential meetings, gatherings, workshops and training sessions.

C. If possible, arrange for employees to work from home or work flex hours to avoid crowding at the workplace.

D. Avoid public transport: walk, cycle, drive a car or go early or late to avoid rush hour crowding on public transport.

E. Bring lunch and eat at desk or away from others (avoid the kitchen and central eating areas). Introduce staggered lunchtimes so numbers of people in the lunch areas are reduced and provide cleaning products to ensure employees clean up after lunch.

14

F. Do not congregate in the lunch areas or other areas where people socialize. Do what needs to be done and then leave the area.

G. If a face-to-face meeting with people is unavoidable, minimize the meeting time, choose a large meeting room and sit at least two meters away from each other if possible; avoid shaking hands.

H. Set up systems where clients, vendors and customers can request information via phone and email and have information ready for fast pick-up or delivery.

I. Encourage employees to avoid recreational or other leisure meetings where they might come into contact with infectious people.

10.3 Personal Protective Measures West will maintain appropriate stocks of personal protective equipment (“PPE”) in accordance with provincial government guidelines. PPE shall be stored and inspected as per provincial government guidelines. When indicated by the emergency situation, West managers have the authority to require correct use of PPE by employees as a condition of employment. Following guidelines of the Centre for Disease Control, West is not adopting the use of masks as standard PPE for use in a business environment. This is because the use of masks should be used by infected people to contain the spread of disease.

10.4 Required Office Supplies

• Alcohol wipes in each central area • Kleenex in each office and central area • Alcohol hand cleaner in central areas • Gloves (for cleaning) • Antiseptic cleaning solution • Hand soap

10.5 Cleaning Under a Declared Emergency for influenza, office cleaning will be stepped up during the pandemic period.

1. Filters of the air conditioning systems should be cleaned, and anti-bacteria solution applied.

15

2. Telephone sets in common areas should be cleaned daily.

3. Anti-bacteria solutions should be applied to all common areas, counters, railings, washbasins, toilet bowls, urinals and septic tanks (where these are present) daily.

4. All employees should wipe down their work surfaces, especially telephone handsets and keyboards daily with disposable alcohol wipes.

10.6 Management of Cases at Work Managers will put up posters giving information on what to do if people get sick at work. The Health & Safety Department will send out emails to all employees regarding what to do if people get sick at work including THE key message: “if you feel unwell, don’t come to work”. If a person feels ill, or if someone observes that another person is exhibiting symptoms of influenza at work, they are to contact their manager by telephone if possible. Using the Screening Flowchart (see Exhibit “H”), the manager:

1. Should avoid visiting this person if it can be avoided – manage the process over the phone

2. Check if the employee has any of the symptoms outlined in the first section of the flowchart

3. If the employee does not have any symptoms like those listed, they are very unlikely to have influenza, and should be reassured but advised to call the Manager again later or to contact their physician if they are still concerned.

4. If the employee does have symptoms that match any of those listed, they should be treated as a “suspect case.” The manager should notify the Crisis Team, including details of any employees and/or visitors the person has been in contact with. This information will permit the Crisis Team to monitor employee whereabouts and well-being during the pandemic.

5. The suspect case should leave work immediately and be advised to contact their physician by telephone for a review. They should not use public transport if at all possible – West will pay for a taxi if necessary.

6. Contact Management

• Identify contacts (once an employee is suspected to be infected);

• Advise contacts that they have been in contact with a person suspected of having influenza;

• Ask contacts to go home and stay at home until advised otherwise; and

16

• Advise the Crisis Team.

7. The suspect case’s workstation should be flagged off with only trained and competent personnel to sanitize the workstation. The workstation will remain flagged off until the worker has received test results to confirm viral infection.

8. Return to work of the suspect case and their contacts:

• Advise employee on how long to stay away from work (the Alberta Health website will have advice on this once the characteristics of a pandemic are known)

• Check on the employee (via phone) during their absence from work. This will facilitate treatment, contact tracing, etc.

• Contact Human Resources prior to returning to work

11.0 Personal Guidelines If you have symptoms of influenza you should stay home. For at minimum, fourteen (14) days. For more information, or to speak to a registered nurse, call Health Link Alberta toll-free by calling 811 or 1-866-408-LINK (5465). More specific information is available here: https://www.cdc.gov/flu/pandemic-resources/ or https://myhealth.alberta.ca/Journey/COVID-19/Pages/COVID-Self-Assessment.aspx

11.1 Stay Healthy

• Avoid close contact.

Avoid close contact with people who are sick. When you are sick, keep your distance from others to protect them from getting sick too.

• Stay home when you are sick. When you are sick or have flu symptoms, stay home, get plenty of rest, and check with a health care provider as needed.

• Cover your mouth and nose. Cover your mouth and nose with a tissue when coughing or sneezing. It may prevent those around you from getting sick.

17

• Clean your hands.

Washing your hands often will help protect you from germs. When soap and water are not available, alcohol-based disposable hand wipes or gel sanitizers may be used

• Avoid touching your eyes, nose or mouth. Germs are often spread when a person touches something that is contaminated with germs and then touches his or her eyes, nose, or mouth.

11.2 Typical Symptoms of influenza When you are sick or have flu symptoms, stay home, get plenty of rest, and check with a health care provider as needed. Remember: Keeping your distance from others may protect them from getting sick. Common symptoms of the flu include:

• fever (usually high) • headache • extreme tiredness • cough • sore throat • runny or stuffy nose • muscle aches, and • nausea, vomiting, and diarrhea • trouble breathing

11.3 Hand Hygiene Hand washing is still the single most important measure to reduce the risks of transmitting infectious organisms from one person to another. Hands should be washed regularly with soap and water, an alcohol-based hand rub or an antiseptic hand wash and then thoroughly dried, preferably using disposable tissues or towels. Hands should always be washed and dried after contact with respiratory secretions or after touching surfaces that have been contaminated with respiratory secretions. Health care workers dealing with respiratory secretions should be wearing gloves as per the Standard Precautions. See Standard Precautions: http://www.cdc.gov/ncidod/dhqp/gl_isolation_standard.html Hand-to-face contact, which occurs during such activities as eating, normal grooming or smoking, presents significant risks because of the potential for transmitting influenza from surfaces contaminated with respiratory secretions, and for this reason, hands should always be washed and dried before any activity that involves hand-to-face contact.

18

11.4 Respiratory Hygiene (Cough Etiquette) People with respiratory infection symptoms should practice the following cough/sneeze etiquette whenever they are in the presence of another person. All symptomatic people should:

• avoid close contact (less than 2 metres) with other people • cover their nose and mouth when coughing or sneezing • use disposable tissues to contain respiratory secretions • immediately dispose of used tissues in the nearest waste receptacle • immediately wash and dry their hands.

11.5 Social Distancing Crowded places and large gatherings of people should be avoided at times of an influenza pandemic, whether such gatherings are in internal or external spaces. A distance of at least two (2) metres should be maintained between persons wherever possible. Greater distances are more effective. Any form of contact with people who are unwell with pandemic influenza, including visiting, should be avoided wherever practicable.

11.6 Using Masks People with respiratory infection symptoms should consider using a disposable surgical mask to help prevent exposing others to their respiratory secretions. Any mask must be disposed of as soon as it becomes moist or after any cough or sneeze, in an appropriate waste receptacle, and hands must be thoroughly washed and dried after the used mask has been discarded. Patients with respiratory infection symptoms in health care institutions should be masked to contain respiratory secretions at any time they present a potential risk to unprotected people.

19

Exhibit “A” - Summary of Protection Measures

Protection Measure Where Applicable

Hand hygiene, cough etiquette, ventilation Everyone, all the time

Organizational policies Everyone, all the time

Social distancing Everyone, whenever practical

Disposable surgical mask Infected person

20

Exhibit “B” - Training Status

Job Title Crisis Job Alternate

President BCP Execution Vice-President, Operations

Director, Geomatics Office Operations Director, Field Operations

Director, Field Operations Field Operations Director, Geomatics

Project Controller Accounting President

Vice-President, Operations Human Resources Project Controller

Vice-President, Operations Communications Business Development Specialist

21

Exhibit “C” – Alberta Emergency Levels

Level Title Description Indicator Measures West

Emergency Level

1 Steady state Normal operations

WHO statement Planning

1

2 Pre-Pandemic Phase

Heightened awareness, basic precautions

Alberta Health statement Basic

3a Pandemic Phase

Onset in Alberta full precautions

Minster of Health Declaration

Full Internal 2

3b Pandemic Phase

Significant effect on West operations

Restricted West operations; Insufficient staff to maintain essential functions

Restrict Access, Cease non-essential functions

3

4 Post Pandemic

Analyze results and plan next wave

Public posture Planning

22

Exhibit “D” – West Emergency Measures

Level Measure Description Authority West

Emergency Level

1

Maintenance

• Continuous supply of hand soap in wash rooms

• Provide tissue supplies • Alcohol wipes • Alcohol handwash

VOps

1

Internal Comms

Promote messages to employees on actions they can take to protect themselves and others

DH&S

2

Employee advice Flu shots in the Fall DH&S

Etiquette Basic precautions DH&S

Cleaning Alcohol washes available; regular hand soap VOps

Presenteeism Advise to stay home if ill Supervisor

Personnel Support Declare emergency Pres

Visual Alerts Post prominent notices re: control measures Pres

3a

Presenteeism Emergency Personal Leave

Require to stay home if suspected ill 18 days per person (unpaid)

VOps

2 Initiate emergency external comms

Business Development engagement with stakeholders VBP

Social Distancing Policy

• Reduce contacts • Avoid common areas • Inter-personal distance > 2 M

Crisis Team

3

Initiate Business Continuity Plan

Activate emergency provisions Crisis Team

3b

Restrict public access Close walk-in access to offices Crisis Team

Cease non-essential functions

Shift resources into essential functions; Hire replacement staff as needed to ensure essential services can be provided

Crisis Team

23

Exhibit “E” – West Emergency Level West’s emergency level is determined by the Crisis Team as follows:

• Level 1 o Normal Operations

• Level 2 o Restricted operations, but internal solutions possible (work additional hours, normal

backup process

• Level 3 o Restricted operations, no internal solutions – must use contract staff from outside

company or hire staff

• Level 4 o Overwhelmed, must cease operations in the area

24

Exhibit “F” – WHO Pandemic Phases

25

Exhibit “G” – Timing of Activities Pre-Pandemic Phase

• Request emergency legislation from Alberta Health and Wellness to fully activate plan • Update stakeholder contact information • Cross-train core business functions internally and develop in-house trainers • Communicate need for staff and members to receive annual influenza immunization • Determine information technology enhancements and implement changes to processes • Document processes for operations to determine Business Continuity during pandemic

Pandemic Phase

• Communicate Business Continuity Plan with stakeholders • Provide communication, liaison with stakeholders • Develop guidelines to support employees and stakeholders • Determine feasibility of the Business Continuity Plan

Post-Pandemic Phase

• Determine requirement for post-traumatic stress treatment for workers or provide counseling as necessary

• Debrief on success of plan and modify as necessary to handle subsequent wave

26

Exhibit “H” – Screening Flowchart

27

Exhibit “I” – Fact Sheet: Flu vs. Cold

28

Exhibit “J” – Fact Sheet: Basic Hand Hygiene

29

Exhibit “K” – Fact Sheet: Employee Notice

30

Exhibit “L” – Health Screening Questionnaire

HEALTH SCREENING QUESTIONAIRRE FOR EMPLOYEES AND CONTRACTORS

If you are feeling unwell, isolate immediately and call 811 or your local health authority for direction.

This questionnaire must be submitted to your employer for evaluation BEFORE YOU DEPART FOR YOUR SHIFT AT A WEST WORKSITE OR OFFICE. NOTE: If you answer “YES” to any of the below questions, additional precautions may be required prior to your travel/return to work. Do not travel to your worksite prior to receiving written clearance from West Earth Science’s Health & Safety Department.

Name: Date:

Phone Number: Email:

Supervisor: Employer (if not West):

Planned Start of Work Date:

Have you, or any member of your household, travelled outside of Canada in the last 14 days? YES NO

Have you, or any members of your household, has close contact* with anyone suspected or diagnosed as having COVID-19 in the last 14 days?

YES NO

Do you have a fever, cough, and/or difficulty breathing? YES NO

Alberta Health Services has developed an online self-assessment tool to help determine what measures are required for your situation [Use Google on your smartphone to retrieve the online self-assessment]. *Close contact is defined as a person who:

• Has provided care for an individual (eg. Healthcare worker, family member, caregivers) • Has been in close physical contact with any individuals without consistent and appropriate use of personal protective equipment • Has lived with or had close prolonged contact (within 2 metres) with the individual while they were infectious

31

Exhibit “M” – Employee and Family Assistance Program

The need for strong Employee and Family Assistance Programs (“EFAP”) is significant during a Declared Emergency. According to a report from The Mental Health Commission of Canada - among Canadian workers ages 15 to 75, 28.4% reported high work-related stress. This rate has gone down slightly since 2005, but a substantial proportion of workers are highly stressed most of their working days. Issues like these can lead directly to incrementally higher incidences of workplace injuries, mental health issues, conflicts, substance abuse and other physical, social and emotional problems. West’s benefits package includes an EFAP through Homewood Health. This EFAP includes crisis management programs and offer multilingual and fully accessible (24/7) service and, as the name suggests, the EFAP program is available to employees’ spouses/partners and dependents as well. Short-term Counselling Short-term counselling focuses on a specific issue. West’s EFAP offers this counselling in three modalities – telephone, online and in person – while providing approaches and content that address a full range of mental health issues including but not limited to family and relationship issues, trauma, depression, anger management, life transitions and personal issues. Life Smart Coaching Services This vehicle for lifestyle and specialty coaching, including expert support, has three main subject matter themes: Life Balance Solutions, Health Smart and Career Smart Coaching services. Online Resources West’s EFAP offers an online library, interactive tools, assessments and e-courses that allow each user to learn at his/her own pace. With a library of 20 different e-courses, these digital resources address almost everything the EFAP’s more traditional programs do. Key Person Advice Line (KPAL) Designed for human resources, managers, and supervisors, the advice line allows key persons to contact a EFAP Health counsellor at any time for consultation should a situation arise at the workplace which requires a professional opinion. Formal Referrals A formal referral is an agreement between Human Resources and an employee. Specifically, it is confirmation of compliance with a treatment plan to help the employee with their work-related performance. Human Resources are informed of basic information related to employee access and use of services. For EFAP service access or additional information, call Homewood Health at 800-663-1142 or contact West’s Crisis Team at 403-452-0844.