business intelligence strategy

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“Developing a BI & CPM Strategy, vision and roadmap for success to ensure your initiative yields the payback you set out to achieve.” Phillipjenkins.co.uk | January 2010

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Page 1: Business Intelligence Strategy

“Developing a BI & CPM Strategy, vision and roadmap for success to ensure your initiative yields the payback you set out to achieve.”

Phillipjenkins.co.uk | January 2010

Page 2: Business Intelligence Strategy

Phil Jenkins 2009Image flickr / -simon-

Don't miss the busSome considerations before you begin

The Business case | Data Quality | Tools for the job | Delivery

Page 3: Business Intelligence Strategy

Phil Jenkins 2009

Building The Business case

Page 4: Business Intelligence Strategy

Phil Jenkins 2009

Agree the ConceptBe clear about your objectives from the start

Image flickr / vilseskogen

Page 5: Business Intelligence Strategy

Phil Jenkins 2009

People• Find the voices in the crowd that matter• Don’t underestimate the importance of a steering group (include users and suppliers)

Page 6: Business Intelligence Strategy

Phil Jenkins 2009

Do your homework• Speak to users• Evaluate current systems and solutions• Review current business strategy• How are current requirements satisfied?• How do requirements vary globally?• How will they use proposed solution in practice?• Assess cost and ROI• Assess Risk• Speak to more users

Image flickr / Jens

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Phil Jenkins 2009

Did you remember to speak to users?

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Phil Jenkins 2009

The Team

• Resolve the differences between “The Business” and “I.T.” before you begin• Ensure your sponsor is at the very highest level within your organisation• Look for business and product knowledge in team members• Consider Prince or other project methodologies

Image flickr / atomic shed

Page 9: Business Intelligence Strategy

Phil Jenkins 2009

What's the “Do Nothing” option?Will the world fall apart if I leave it alone?

Image flickr / vilseskogen

Page 10: Business Intelligence Strategy

Phil Jenkins 2009

DataWhat Where Why

Page 11: Business Intelligence Strategy

Phil Jenkins 2009

What Data do you needYou must have: Data definitions, Master data management plan

Image flickr / wolfy

Page 12: Business Intelligence Strategy

Phil Jenkins 2009Image / Google maps

Where• Will you find the data?• How will you access it?• Do you need a warehouse?

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Phil Jenkins 2009

WhyDo you need that data?

Phil Jenkins 2009

Not all data is good data. Data quality issues are the No.1. cause of failure in B.I. Projects.

Image flickr / bel ramos

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Phil Jenkins 2009

ToolsFor the job

Choosing

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Phil Jenkins 2009

• Evaluate current technology before investing in new, you never know what you’ll find in your shed

• Speak to a number of vendors for additional services, if they wont work with what you have walk away

• Embrace open source, but factor in support and development costs

• Speak to people who have done this before – Try Obis Omni for contacts

Image flickr / tiffa 130

Page 16: Business Intelligence Strategy

Phil Jenkins 2009

Beware of hidden development dangers

• Ensure you understand requirements (again)

• Be aware of risks (again)• Beware of the big bang approach• Consider an agile Iterative

development Cycle• Run end user testing and

consulting throughout• Cross your fingers!

Page 17: Business Intelligence Strategy

Phil Jenkins 2009

So how's that data looking?

Don't overestimate the quality of your data

“Poor data quality is one of the commonest issues I encounter in BI projects.” Chris Hooker – Infor

Page 18: Business Intelligence Strategy

Phil Jenkins 2009

Choosing high-value, low-cost, low-complexity targets for the first few iterations to ensure initial success.

Advantages of small iterations• Early returns and cost justifications

• Ensures requirements and benefits are delivered

Project failure points• Strategy

• Processes

• Requirements

• Cost

• Project board composition

Image flickr / daniel greene

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Phil Jenkins 2009

Highlightbenefits and build business awareness

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Phil Jenkins 2009

Exploitopportunities and resolve issues

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Phil Jenkins 2009

SummaryAgree the conceptFind users who careUnderstand the businessBuild a strong teamKnow your dataChoose tools carefullyStart small, think bigRepeat until complete

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Phil Jenkins 2009

Contact

Presentation fist delivered to the Obis Omni by Phil Jenkins in September 2009.

ContactPhillipjenkins.co.ukLinked-in

CreditsAll images shown attributed under flickr / creative commons or by Phil Jenkins.