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    Kathmandu UniversityKathmandu UniversityMGTS 403: Engineering ManagementMGTS 403: Engineering Management

    Decision Making

    Lecture 6

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    Management Science ProcessManagement Science Process

    y Formulate the Problem

    Construct a Mathematical Model

    Test the Model

    Derive a Solution from the Model

    y Apply the Models Solution to the Real

    System

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    Types of DecisionsTypes of Decisions

    y Routine Decisions delegation/rules based

    Payroll processing

    Reordering standard inventory

    Paying suppliers

    y Non-Routine Decisions

    Unstructured situations

    Usually more at higher level of management

    Based on statistical decision making

    Based on subjective decisions

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    Types of DecisionTypes of Decision-- limitationlimitation

    y Objective Rationality

    Viewing all behavior alternatives

    All consequences of choosing an alternative

    Values assigned for singling out the alternative

    y Bounded Rationality

    Take only known factors

    Time and resource constraint forever analysis

    Choose a good enough criteria

    Solution that satisfices rather than best

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    Categories of Decision Making ToolsCategories of Decision Making Tools

    Pay-off Table

    State of Nature/Probability

    N1 N2 Nj Nn

    Alternative P1 P2 Pj Pn

    A1 O11 O12 O1j O1n

    A2 O21 O22 O2j O2n

    Ai Ai1 Ai2 Aij Ain

    Am Am1 Am2 Amj Aim

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    Categories of Decision Making ToolsCategories of Decision Making Toolsy Decision Making under Certainty

    Certain of the future states of nature Probabilityp1 of future N1 is 1.0 other future states has zero prob.

    Choose alternative Ai that gives most favorable outcome Oij

    Linear Programming, Queuing models, critical path model, Deterministic

    Inventory models most widely used tools

    y Decision Making under Risk Probabilities are known from experience and statistical data collection

    Expected monetary value, Expected (opportunity or regret ) loss (EOL) used

    y Decision Making under Uncertainty Can not know the probabilities of the outcome

    Decision making is very difficult because of less information Some techniques are

    x Criteron of optimism Maximax

    x Criterion ofpessimism - Maximin

    x Criterion of Regret (Loss) Minimax

    x Criteria of Realism (Hurmiczs)

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    Decision Making Under RiskDecision Making Under Risk

    y ExpectedValue

    y Decision Trees

    y Queuing

    y

    Simulation

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    Decision Making Under RiskDecision Making Under Risk

    Expected Value criterion : Decision making Under Risk

    N1: Dry Hole N2: Small Well N3: Big Well Expected Value

    p1 = 0.6 p2 = 0.3 p3 = 0.1

    A1: Don't drill 0 0 0 0A2: Drill alone -500,000 300,000 9,300,000 720,000

    Subcontract (a3) 0 125,000 1,250,000 162,500

    Decision

    Alternatives

    States of nature

    =

    = =

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    Decision Making Under RiskDecision Making Under RiskExpected Value criterion : Decision making Under Risk

    N1: Dry Hole N2: Small Well N3: Big Well Expected Value

    p1 = 0.6 p2 = 0.3 p3 = 0.1

    A1: Don't drill 0 0 0 0

    A2: Drill alone -500,000 300,000 9,300,000 720,000

    Subcontract (a3) 0 125,000 1,250,000 162,500

    Decision

    Alternatives

    States of nature

    =

    = =

    Expected Value criterion : Decision Tree

    Decision Chance (Outcome) (Probability) Expected Value

    node Aj node Nj Oij Pj Ei

    No fire: (-200) 0.999 -199.8 +Fire (-200) 0.001 - 0.2 = -200

    No fire: 0 0.999 -0 +

    Fire -100,000 0.001 - 100 = -100

    =

    ==

    ==

    x

    xx

    xx

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    Decision Making UncertaintyDecision Making UncertaintyCase 1: Maximax - Optimistic Criterion

    High (N1) Moderate (N2) Low (N3) Nil (N4)

    Expand (a1) 40,000 20,000 -30,000 -35,000 40,000

    Build (a2) 65,000 30,000 -40,000 -75,000 65,000 65,000

    Subcontract (a3) 25,000 10,000 -15,000 -20,000 25,000

    Case 2: Maximin - Pessimistic Criterion

    High (N1) Moderate (N2) Low (N3) Nil (N4)

    Expand (a1) 40,000 20,000 -30,000 -35,000 -35,000

    Build (a2) 65,000 30,000 -40,000 -75,000 -75,000Subcontract (a3) 25,000 10,000 -15,000 -20,000 -20,000 -20,000

    States of natureDecision

    Alternatives

    Max.

    Payoff

    Max of the

    max pay-off

    Decision

    Alternatives

    States of nature Min.

    Payoff

    Max of the

    min pay-off

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    Decision Making UncertaintyDecision Making UncertaintyCase 3: Minimax - Regret Criterion

    High (N1) Moderate (N2) Low (N3) Nil (N4)

    Expand (a1) 25,000 10,000 15,000 15,000 25,000 25,000

    Build (a2) 0 0 25,000 55,000 55,000

    Subcontract (a3) 40,000 20,000 0 0 40,000

    Case 4: Realism Criteron (Hurwicz Criterion)

    High (N1) Moderate (N2) Low (N3) Nil (N4)

    Expand (a1) 40,000 20,000 -30,000 -35,000 17,500

    Build (a2) 65,000 30,000 -40,000 -75,000 23,000 23,000

    Subcontract (a3) 25,000 10,000 -15,000 -20,000 11,500Cofficient of Optimism = 0.7 considered above

    Hurwicz Criterion = (Max. Pay Off) + (1- )(Min. pay off)

    DecisionAlternatives

    States of nature Max.Regret

    Mini maxRegrets

    Decision

    Alternatives

    States of nature Hurwicz

    Value

    Measure of

    realism

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    Decision Making under CertaintyDecision Making under Certainty

    y Linear ProgrammingOne of best known tools of ManagementScience

    y Used to determine optimal allocation ofan organizations limited resources

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    Linear Programming or LPLinear Programming or LP

    y The word linear refers the existence oflinear relationship among the variables ina model developed to solve the problem

    y LP is one the mathematical models whichis designed to allocate some limited orscarce resources to optimize a singlestated criterion

    y Optimizing is either minimizing ormaximizing such as revenue, loss etc.

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    Notations in Linear ProgrammingNotations in Linear Programming

    y Linearity The relationship amongst the variables

    representing different phenomenon are linearlyrelated

    y Objective Function Linearly expressed function used to optimize theproblem

    Mathematically

    f(x1, x2, ., xn) = c1x1 +c2x2+ c3x3+ ..+cnxn

    Where c1, c2 etc are constants and

    x1, x2 are decision variables

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    Notations in Linear ProgrammingNotations in Linear Programming

    y Constraints Limitation on resources which are to be

    allocated among competing activities

    Resources may be raw material, human

    resources, time, machinery etc. Expressed in linear equations or inequalities eg.

    a11x1+ a12x2+ + a1n xn b1

    a21x1+ a22x2+ + a2n xn b2

    ..an1x1+ an2x2+ + ann xn bn

    Where a11, a12 etc are constants and

    x1, x2 are decision variables

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    Notations in Linear ProgrammingNotations in Linear Programmingy Non-negative Criteria

    All the considering variables are assumed to benon-negative which means a decision variables,x1, x2 etc. are equal or greater than zero i.e.

    .x1 0, x2 0, , xn 0

    Where a11, a12 etc are constants andx1, x2 are decision variables

    y Feasible Solutions Feasible region or area All those possible solutions, that can be worked

    out under given constraints of aLP Problem arefeasible solution satisfy all non-negative criteria

    Any solution, that optimizes the objectivefunction is the optimal feasible solution

    Region or area covered by feasible solution is

    referred as feasible region.

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    Notations in Linear ProgrammingNotations in Linear Programmingy Formulating (or Statement) LP Problem

    Generally written as:Optimizef(x1, x2, ., xn) = c1x1 +c2x2+ c3x3+ ..+cnxn

    Subject to the constraints or s.t.

    a11x1+ a12x2+ + a1n xn < or or = or b1

    a21x1+ a22x2+ + a2n xn < or or = or b2..

    an1x1+ an2x2+ + ann xn < or or = or bn

    and x1 0, x2 0, , xn 0; non-negativity

    y LP Problem are now solved using computer

    software but the most used methods are

    1.Graphical Method 2. Simplex Method

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    Solutions steps for the LP ProblemsSolutions steps for the LP Problems

    Identify the LPP

    Formulate LPP

    Convert linear constraints in

    to equations

    Draw Graphs

    Obtain optimal solution

    Evaluate the objective function

    Interpret the result

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    Notations in Linear ProgrammingNotations in Linear Programming1. Solve the following LP Problem graphically

    Maximize f = 40x1+35x2Subject to the constraints

    2x1+ 3x2 60

    4x1+ 3x2 96

    and x1 0, x2 0

    2. Find the optimum solution using graphic methodMaximize Z = 40A+70BSubject to the constraints

    3A+ 3B 365A+ 2B 50

    2A+ 6B 60

    A, B 0

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    Linear ProgrammingLinear Programming

    Objective Function

    y $10 profit for selling a unit of X and $14for selling a unit of Y

    Profit function:P

    = 10X + 14 Ymax

    im

    ize

    Constraints

    y X requires 3 hours machining and 1 hourassembly and Y requires 2 hoursmachining and 2 hours assembly

    3X + 2Y