business models in the software industry icsob 2010 keynote
TRANSCRIPT
Dr. Karl Popp at ICSOB 2010 1
Business Models in the Software Industry
Dr. Karl PoppCorporate DevelopmentSAP [email protected]://www.drkarlpopp.com
Dr. Karl Popp at ICSOB 2010 2
Background information
Business Models in the software industry
http://www.drkarlpopp.com/BusinessModelsintheSoftwareindustry.html
Profit from Software EcosystemsISBN-13: 978-3842300514Business Models, partnership models and ecosystems in the software industryExamples from over 50 software companies
Dr. Karl Popp at ICSOB 2010 3
Agenda
• About SAP• A simple model for business models• Business models in the software industry
– Usual and unusual– Disruptive business models
• Business Models of large software companies
• Summary
© 2010 SAP AG. All rights reserved. / Page 4
47,598 SAP EMPLOYEES WORLDWIDE
ANNUAL REVENUES EXCEED €10.7 BILLION
OVER 97,000 COMPANIES IN OVER 120 COUNTRIES RUN SAP SOFTWARE
© 2010 SAP AG. All rights reserved. / Page 5
35 YEARS OF INDUSTRY EXPERTISE
SERVICES
CONSUMER INDUSTRIES
TRADING INDUSTRIES
FINANCIAL SERVICES
PROCESS MANUFACTURING
DISCRETEMANUFACTURING
PUBLICSERVICES
© 2010 SAP AG. All rights reserved. / Page 6
A BELIEF THAT INNOVATION CAN COME FROM ANYWHERE
INNOVATION SAP Employees
Academic PartnersCustomers
Industry Partners
Research Labs Development Labs
SAP Innovation Council
Dr. Karl Popp at ICSOB 2010 7
Researching the tree of life of software companies
Dr. Karl Popp at ICSOB 2010 8
Business Model
Type of Goods and Services*
Business model
Archetype*
RevenueModel
Business model
consists of
*Source: Weill et al., Do Some Business Models Perform Better than Others? A Study of the 1000 Largest US Firms, MIT Center for Coordination Science Working Paper No. 226, 2005.
Dr. Karl Popp at ICSOB 2010 9
Types of goods and services
Type of Goods and
Services
financial physical intangible human
Dr. Karl Popp at ICSOB 2010 10
Source: Weill et al., Do Some Business Models Perform Better than Others? A Study of the 1000 Largest US Firms, MIT Center for Coordination Science Working Paper No. 226, 2005.
Business ModelsType of Goods/Services offered
Financial Physical Intangible Human
Creator Entrepreneur Manufacturer Inventor n/a
Distributor Financial trader Wholesaler, Retailer
Intangiblesdistributor
n/a
Lessor Financial lessor Physical lessor Intangibleslessor
Contractor
Broker Financial broker Physical broker Intangibles broker
HR broker
Dr. Karl Popp at ICSOB 2010 11
Common Business Models in the Software Industry
Type of Goods/Services offered
Financial Physical Intangible Human
Creator Entrepreneur Manufacturer Inventor n/a
Distributor Financial trader Wholesaler, Retailer
Intangibles distributor
n/a
Lessor Financial lessor Physical lessor
Intangibles lessor
Contractor
Broker Financial broker Physical broker Intangibles broker
HR brokerMost Software vendors have a consulting
business
Software vendors offering hosted solutions or Software as a service
provide hardware usage to customers
Dr. Karl Popp at ICSOB 2010 12
Other Business Models in the Software Industry
Type of Products/Services offered
Financial Physical Intangible Human
Creator Entrepreneur Manufacturer Inventor n/a
Distributor Financial trader Wholesaler,Retailer
Intangibles distributor
n/a
Lessor Financiallessor
Physicallessor
Intangibles lessor
Contractor
Broker Financial broker Physical broker Intangibles broker
HR broker
Software vendors
lend money
Software vendors are matchmakers
for partner solutions
Software vendors trade intellectual property and do OEM and resell
agreements
Software vendors
have retail stores
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Business Model and Operations Model
Type of Goods and
Services
Business model
Archetype
RevenueModel
ProductionModel
Business Operations
Model
Revenuegeneration/collection
model
Business Model
Operations Model
is imple-
mented by
is imple-
mented by
is imple-
mented by
is imple-
mented by
Dr. Karl Popp at ICSOB 2010 14
Disruptive Business Models
• Disruptive Business Models– Undermine the business models of existing
companies in an industry• Are mostly hybrid business models
– i. e. a new combination of several types of products/services, archetypes and revenue models
• Example: Google– Revenue mostly comes from advertising– other products/services don´t create revenue
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Disruptive Business Operations Models
• Disruptive Operations Models– Undermine the business operations models in
an industry• Mostly are new forms of Production Model, Business
Operations model or Revenue generation model (or a combination thereof)
• Examples– Amazon for bookshops– Docmorris for pharmacies in Europe– Dell for computers
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SAP Business ModelType of Products/Services offered
Financial Physical Intangible Human
Creator Entrepreneur Manufacturer Inventor n/a
Distributor Financial trader Wholesaler, Retailer
Intangibles distributor
n/a
Lessor Financial lessor
Physical lessor
Intangibles lessor
Contrac-tor
Broker Financial broker Physical broker Intangibles broker
HR broker
SAP lends money to customers
SAP´s ecohub is matchmaker for partner solutions
SAP provides hosted and
software as a service solutions
SAP has a consulting business
SAP licenses software for on premise use to
customers
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SAP Revenue Model (excerpt)
RevenueStream fromcommercial
licenses
RevenueStream fromadaption/ extension
RevenueStream frommaintenance
SAPRevenuemodel
consists of
RevenueStream from
support
RevenueStream fromsubscription
RevenueStream fromecosystem
RevenueStream
fromservices
consists of
RevenueStream from
reselling
Dr. Karl Popp at ICSOB 2010 18
Microsoft Business ModelType of Products/Services offered
Financial Physical Intangible Human
Creator Entrepreneur Manufacturer Inventor n/a
Distributor Financial trader Wholesaler, Retailer
Intangibles distributor
n/a
Lessor Financial lessor
Physical lessor
Intangibles lessor
Contrac-tor
Broker Financial broker Physical broker Intangibles broker
HR broker
Microsoft has numerous OEM deals
Microsoft builds and
sells hardware and
appliances
Microsoft is matchmaker for partner solutions
and partner services
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Google Business ModelType of Products/Services offered
Financial Physical Intangible Human
Creator Entrepreneur Manufacturer Inventor n/a
Distributor Financial trader Wholesaler, Retailer
Intangibles distributor
n/a
Lessor Financial lessor Physical lessor
Intangibles lessor Contractor
Broker Financial broker
Physical broker
Intangibles broker
HR broker
Google offers appliances
Google is matchmaker between customers and advertisers based on customer inquiries
Google provides software as a
service (Gmail, Google Apps)
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Google Search Services and Compensation
SearchCustomers
AdvertisingAdvertisingCustomers Google
Products,Assets orServices Compensation
PPC adver-tising service
SearchService
SearchCompensation
Advertisingpayments
Search customers compensate for the search
service with data about their search interest, their
location etc.
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Summary
• A Business Model Concept is the first step to research the tree of life of software companies
• It shows ways to analyze existing and to create new business models
• Further research needed on– the different business models as they are
used in the software industry– Which partnering strategies make sense for
different business models and business operation models
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Background information
Business Models in the software industry
http://www.drkarlpopp.com/BusinessModelsintheSoftwareindustry.html
Profit from Software EcosystemsISBN-13: 978-3842300514Business Models, partnership models and ecosystems in the software industryExamples from over 50 software companies
Dr. Karl Popp at ICSOB 2010 23
Video lessons
• Get your education online at mindbites.com:
• http://www.mindbites.com/lesson/13903-software-business-model-basics
• http://www.mindbites.com/lesson/13904-software-revenue-models