business models in the software industry icsob 2010 keynote

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Dr. Karl Popp at ICSOB 2010 1 Business Models in the Software Industry Dr. Karl Popp Corporate Development SAP AG [email protected] http://www.drkarlpopp.com

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Page 1: Business Models in the software industry Icsob 2010 keynote

Dr. Karl Popp at ICSOB 2010 1

Business Models in the Software Industry

Dr. Karl PoppCorporate DevelopmentSAP [email protected]://www.drkarlpopp.com

Page 2: Business Models in the software industry Icsob 2010 keynote

Dr. Karl Popp at ICSOB 2010 2

Background information

Business Models in the software industry

http://www.drkarlpopp.com/BusinessModelsintheSoftwareindustry.html

Profit from Software EcosystemsISBN-13: 978-3842300514Business Models, partnership models and ecosystems in the software industryExamples from over 50 software companies

Page 3: Business Models in the software industry Icsob 2010 keynote

Dr. Karl Popp at ICSOB 2010 3

Agenda

• About SAP• A simple model for business models• Business models in the software industry

– Usual and unusual– Disruptive business models

• Business Models of large software companies

• Summary

Page 4: Business Models in the software industry Icsob 2010 keynote

© 2010 SAP AG. All rights reserved. / Page 4

47,598 SAP EMPLOYEES WORLDWIDE

ANNUAL REVENUES EXCEED €10.7 BILLION

OVER 97,000 COMPANIES IN OVER 120 COUNTRIES RUN SAP SOFTWARE

Page 5: Business Models in the software industry Icsob 2010 keynote

© 2010 SAP AG. All rights reserved. / Page 5

35 YEARS OF INDUSTRY EXPERTISE

SERVICES

CONSUMER INDUSTRIES

TRADING INDUSTRIES

FINANCIAL SERVICES

PROCESS MANUFACTURING

DISCRETEMANUFACTURING

PUBLICSERVICES

Page 6: Business Models in the software industry Icsob 2010 keynote

© 2010 SAP AG. All rights reserved. / Page 6

A BELIEF THAT INNOVATION CAN COME FROM ANYWHERE

INNOVATION SAP Employees

Academic PartnersCustomers

Industry Partners

Research Labs Development Labs

SAP Innovation Council

Page 7: Business Models in the software industry Icsob 2010 keynote

Dr. Karl Popp at ICSOB 2010 7

Researching the tree of life of software companies

Page 8: Business Models in the software industry Icsob 2010 keynote

Dr. Karl Popp at ICSOB 2010 8

Business Model

Type of Goods and Services*

Business model

Archetype*

RevenueModel

Business model

consists of

*Source: Weill et al., Do Some Business Models Perform Better than Others? A Study of the 1000 Largest US Firms, MIT Center for Coordination Science Working Paper No. 226, 2005.

Page 9: Business Models in the software industry Icsob 2010 keynote

Dr. Karl Popp at ICSOB 2010 9

Types of goods and services

Type of Goods and

Services

financial physical intangible human

Page 10: Business Models in the software industry Icsob 2010 keynote

Dr. Karl Popp at ICSOB 2010 10

Source: Weill et al., Do Some Business Models Perform Better than Others? A Study of the 1000 Largest US Firms, MIT Center for Coordination Science Working Paper No. 226, 2005.

Business ModelsType of Goods/Services offered

Financial Physical Intangible Human

Creator Entrepreneur Manufacturer Inventor n/a

Distributor Financial trader Wholesaler, Retailer

Intangiblesdistributor

n/a

Lessor Financial lessor Physical lessor Intangibleslessor

Contractor

Broker Financial broker Physical broker Intangibles broker

HR broker

Page 11: Business Models in the software industry Icsob 2010 keynote

Dr. Karl Popp at ICSOB 2010 11

Common Business Models in the Software Industry

Type of Goods/Services offered

Financial Physical Intangible Human

Creator Entrepreneur Manufacturer Inventor n/a

Distributor Financial trader Wholesaler, Retailer

Intangibles distributor

n/a

Lessor Financial lessor Physical lessor

Intangibles lessor

Contractor

Broker Financial broker Physical broker Intangibles broker

HR brokerMost Software vendors have a consulting

business

Software vendors offering hosted solutions or Software as a service

provide hardware usage to customers

Page 12: Business Models in the software industry Icsob 2010 keynote

Dr. Karl Popp at ICSOB 2010 12

Other Business Models in the Software Industry

Type of Products/Services offered

Financial Physical Intangible Human

Creator Entrepreneur Manufacturer Inventor n/a

Distributor Financial trader Wholesaler,Retailer

Intangibles distributor

n/a

Lessor Financiallessor

Physicallessor

Intangibles lessor

Contractor

Broker Financial broker Physical broker Intangibles broker

HR broker

Software vendors

lend money

Software vendors are matchmakers

for partner solutions

Software vendors trade intellectual property and do OEM and resell

agreements

Software vendors

have retail stores

Page 13: Business Models in the software industry Icsob 2010 keynote

Dr. Karl Popp at ICSOB 2010 13

Business Model and Operations Model

Type of Goods and

Services

Business model

Archetype

RevenueModel

ProductionModel

Business Operations

Model

Revenuegeneration/collection

model

Business Model

Operations Model

is imple-

mented by

is imple-

mented by

is imple-

mented by

is imple-

mented by

Page 14: Business Models in the software industry Icsob 2010 keynote

Dr. Karl Popp at ICSOB 2010 14

Disruptive Business Models

• Disruptive Business Models– Undermine the business models of existing

companies in an industry• Are mostly hybrid business models

– i. e. a new combination of several types of products/services, archetypes and revenue models

• Example: Google– Revenue mostly comes from advertising– other products/services don´t create revenue

Page 15: Business Models in the software industry Icsob 2010 keynote

Dr. Karl Popp at ICSOB 2010 15

Disruptive Business Operations Models

• Disruptive Operations Models– Undermine the business operations models in

an industry• Mostly are new forms of Production Model, Business

Operations model or Revenue generation model (or a combination thereof)

• Examples– Amazon for bookshops– Docmorris for pharmacies in Europe– Dell for computers

Page 16: Business Models in the software industry Icsob 2010 keynote

Dr. Karl Popp at ICSOB 2010 16

SAP Business ModelType of Products/Services offered

Financial Physical Intangible Human

Creator Entrepreneur Manufacturer Inventor n/a

Distributor Financial trader Wholesaler, Retailer

Intangibles distributor

n/a

Lessor Financial lessor

Physical lessor

Intangibles lessor

Contrac-tor

Broker Financial broker Physical broker Intangibles broker

HR broker

SAP lends money to customers

SAP´s ecohub is matchmaker for partner solutions

SAP provides hosted and

software as a service solutions

SAP has a consulting business

SAP licenses software for on premise use to

customers

Page 17: Business Models in the software industry Icsob 2010 keynote

Dr. Karl Popp at ICSOB 2010 17

SAP Revenue Model (excerpt)

RevenueStream fromcommercial

licenses

RevenueStream fromadaption/ extension

RevenueStream frommaintenance

SAPRevenuemodel

consists of

RevenueStream from

support

RevenueStream fromsubscription

RevenueStream fromecosystem

RevenueStream

fromservices

consists of

RevenueStream from

reselling

Page 18: Business Models in the software industry Icsob 2010 keynote

Dr. Karl Popp at ICSOB 2010 18

Microsoft Business ModelType of Products/Services offered

Financial Physical Intangible Human

Creator Entrepreneur Manufacturer Inventor n/a

Distributor Financial trader Wholesaler, Retailer

Intangibles distributor

n/a

Lessor Financial lessor

Physical lessor

Intangibles lessor

Contrac-tor

Broker Financial broker Physical broker Intangibles broker

HR broker

Microsoft has numerous OEM deals

Microsoft builds and

sells hardware and

appliances

Microsoft is matchmaker for partner solutions

and partner services

Page 19: Business Models in the software industry Icsob 2010 keynote

Dr. Karl Popp at ICSOB 2010 19

Google Business ModelType of Products/Services offered

Financial Physical Intangible Human

Creator Entrepreneur Manufacturer Inventor n/a

Distributor Financial trader Wholesaler, Retailer

Intangibles distributor

n/a

Lessor Financial lessor Physical lessor

Intangibles lessor Contractor

Broker Financial broker

Physical broker

Intangibles broker

HR broker

Google offers appliances

Google is matchmaker between customers and advertisers based on customer inquiries

Google provides software as a

service (Gmail, Google Apps)

Page 20: Business Models in the software industry Icsob 2010 keynote

Dr. Karl Popp at ICSOB 2010 20

Google Search Services and Compensation

SearchCustomers

AdvertisingAdvertisingCustomers Google

Products,Assets orServices Compensation

PPC adver-tising service

SearchService

SearchCompensation

Advertisingpayments

Search customers compensate for the search

service with data about their search interest, their

location etc.

Page 21: Business Models in the software industry Icsob 2010 keynote

Dr. Karl Popp at ICSOB 2010 21

Summary

• A Business Model Concept is the first step to research the tree of life of software companies

• It shows ways to analyze existing and to create new business models

• Further research needed on– the different business models as they are

used in the software industry– Which partnering strategies make sense for

different business models and business operation models

Page 22: Business Models in the software industry Icsob 2010 keynote

Dr. Karl Popp at ICSOB 2010 22

Background information

Business Models in the software industry

http://www.drkarlpopp.com/BusinessModelsintheSoftwareindustry.html

Profit from Software EcosystemsISBN-13: 978-3842300514Business Models, partnership models and ecosystems in the software industryExamples from over 50 software companies

Page 23: Business Models in the software industry Icsob 2010 keynote

Dr. Karl Popp at ICSOB 2010 23

Video lessons

• Get your education online at mindbites.com:

• http://www.mindbites.com/lesson/13903-software-business-model-basics

• http://www.mindbites.com/lesson/13904-software-revenue-models