business news july 2011

VOLUME 26, NUMBER 7, 0834-2011 JULY, 2011

IN THIS ISSUE:•Business to arts

•SIFE success•Paintball pictures

Business News is a monthly publication of the St. John’s Board of Trade.

Reproduction of any material contained in Business News is permitted provided written approval from the St. John’s Board of Trade.

Articles and criticisms are invited, but opinions expressed by contributors do not necessarily represent those of the St. John’s Board of Trade. We encourage you to support the business leaders whose names and products you see advertised in this issue as well as throughout our entire membership. The Board reserves the right to edit submissions.

Editor: Alisha MorrisseyPrinted by: British Group of CompaniesLayout: Roxanne Abbott ST. JOHN’S BOARD OF TRADE EXECUTIVE

Jo Mark Zurel ChairSteve Power Senior Vice-ChairDenis Mahoney First Vice-ChairSharon Horan Second Vice-ChairDerek Sullivan Immediate Past ChairSherry Walsh Secretary-Treasurer

BOARD OF DIRECTORS

Kim KeatingDallas MercerJeff LeDrewBill MahoneyBrenda O’ReillyKaren McCarthyDorothy KeatingDes Whelan

STAFF

Paul Thomey ChiefExecutiveOfficerJennifer Ryan ControllerShari Palmer Business Affairs ManagerMargie Davis Sales ManagerAlisha Morrissey Policy Research AnalystCraig Ennis Vice President of Policy and CommunicationsWanda Palmer Events Marketer & Administrative CoordinatorJackie Bryant-Cumby Member Relations Administrator

St. John’s Board of Trade34 Harvey RoadP.O. Box 5127St. John’s, NL A1C 5V5 CanadaTel: (709) 726-2961 Fax: (709) 726-2003E-mail: [email protected]: www.bot.nf.ca

IN THIS ISSUEContents

Business News

COVER STORY 2CHAIR’S MESSAGE 3FEATURES 4KEEPING CURRENT 11MEMBERSHIP 20UPCOMING EVENTS 28

July 2010 1

Cover Story

Business NewsJuly 20112

flyINg HIgHA gateway to growth

If current and forecasted passenger trafficatSt.John’sInternationalAirport is any indication of the

health of our economy, we stand in good stead. Last year, a record breaking 1.3 million passengers traveled through our airport, representing eight per cent in real passenger growth, a growth rate that is twice the national average. By 2020, we anticipate serving an additional 600,000 passengers, bringing our total passenger count to 1.9 million.

St. John’s International Airport also prides itself on being the premier transportation gateway to Newfoundland and Labrador, with an estimated 80 per cent of non-resident visitors traveling to and from this province through our airport. This is theplacewherefirstandlastimpressionsare made and we are committed to ensuring it’s a positive one. Since we started conducting regular passenger satisfaction surveys in 2005, our approval ratings have steadily increased, with an impressive 88 per cent passenger satisfaction rating received over the last two years. We look

forward to continuous improvements as we remain focused on delivering an outstanding airport experience to our passengers.

A clear vision An airport by its very nature must ensure that the movement of people and goods meets the needs of the community, furthering the economic growth and development of the region. Our most recent economic impact study clearly indicates this link by quantifying the annualeconomicbenefitoftheairport’s

operations on the provincial economy at $270 million. However, as we continue to pursue additional air service opportunities, we must ensure the proper infrastructure is in place to support such endeavours. Due to the unprecedented growth we’ve experienced since privatization, we are operating above current design capacity. Our recently announced 10-year, $150 million, two-phased infrastructure plan will enable us to accommodate the demand anticipated by 2020. This will involve a number of exciting initiatives that will undoubtedly improve and enhance the

passengerexperience.Thefirstphase,beginning this year, will involve an extension of the terminal building’s east end, providing a new pre-board security area, expanded departure lounge facilities, additional vehicle parking with more payment options, as well as enhanced passenger services. A new airport road will also be constructed to improve access to our facilities. Phase two will begin in 2016 and will focus on the west end of the building. This expansion will enable more jet gates, a larger baggage area, and further expansion and improvements to

the departure lounge and the international arrivals area.

An accessible airport Our airport accessibility initiative is also a major infrastructure project and one that will transform our reputation for being inaccessible, making this region more attractive to business investors and tourists. This $26 million, multi-year construction project will involve the closing of our main runway for approximately fivemonthsduringthe2012construction season. Though we understand that this may impactflightoperationsduringthe peak travel season next year, it is necessary to achieve thelong-termbenefitsthatwill come with this additional infrastructure and advanced

technology. We are committed to constant communication with our airline partners and stakeholders on each step of this construction project and look forward to realizingthefullbenefitsofCatIIIILStechnology by the spring of 2013. The St. John’s International Airport has built its platform on being a passenger friendly airport and we will continue to provide exceptional facilities and services at our province’s premier gateway. We don’t want to be just another airport experience for the traveller… we aim to be a departure from the everyday.

Chair’s MessagejoININg THE coNvErSATIoN

Business News July 2011 3

A few months ago the St. john’s Board of Trade logged on.

We created and joined online communities on Facebook, Twitter and LinkedIn. My face

is in the hundreds of pictures on our Flickr stream and our magazine is now accessible on a whole new digital platform. It’s fascinating really, that we all connect so easily now. E-mail came as a shock to business what seems like only a few years ago, now my children don’t even text anymore, they’d rather check their Facebook. Access to information is instant. Google has made everyone a scholar – or a bomb builder, or a baker or a music guru. You can waste hours watching movie trailers on YouTube or search for a new job on your phone – while in a meeting with your boss. The most recent election was called the Twitter election as thousands of people from across the country gave their opinions about each party freely online in the form of status updates and blog posts. Parties even created iPad apps. Do you know what #elxn41 means? It’s a hashtag for those who are reading the paper, hardcopy of this magazine, and not the online version.

When you click that particular hashtag it brings together all the “tweets” about the last federal election – thousands of them, hundreds of thousands even. Many from a generation that largely stood back from politics and avoided the polling stations. The greater result was public engagement in a process that Canadians have largely been apathetic about. Recently, after mentioning a popular radio jingle, I had a young woman blankly stare at me before explaining that advertising doesn’t work on her. She doesn’t listen to radio or watch TV. She gets her news content online, buys music on iTunes and hasn’t had cable TV for years. This young woman – and every other consumer out there – creates their own bubble,andfillsitwiththethingstheylike.No two bubbles are the same. I wonder, after this interaction, how some business owners think these technologies won’t affect every single one of our business models. All these technologies can be used as marketing tools, learning tools, and they can certainly all be used as time wasters. If you think technology isn’t affecting your business because you’ve banned Facebook, consider a recent TED Talk by sociologist Stefana Broadbent (and if you don’t know what a TED talk is, you would do well to Google it). Broadbent talks about the shift in workplaces as a result in technology. That factory workers sneak away and use cell phones to touch base with wives, that secretaries check in with their mothers on Facebook while working, that women who have to move from the Philippines to work, still parent children at home through the use of Skype.

Amazingly, her research has showed us that while we’re able to reach out and touch celebrities on Twitter, employers on LInkedin, and politicians on Facebook; we’re all really only getting in touch with thesamefourorfivepeople.Shesays80per cent of cell phone calls are with only four contacts; that on Facebook people regularly have one-on-one conversations with only two to three of 100 or so “friends.” The peak use of work e-mail for private purposes is at 11 a.m., she says.

Technology has given workers what only executives once had – contact with their families – just not in the form of a phone in a corneroffice. So we dinosaurs can roll our eyes and pretend technology will have no bearing on our business, or we can accept it, use itandbenefitfromit.

Jo Mark Zurel is a Chartered Accountant and President of Stonebridge Capital Inc., an investment company. Until recently, Mr. Zurel was Senior Vice-President and Chief Financial Officer of CHC Helicopter Corporation, helping to build it into the world’s largest helicopter operating company. He’s also a director of Major Drilling International Inc. and Newfoundland Power Inc., as well as a board member of several private companies. Mr. Zurel holds a Bachelor of Commerce degree from Dalhousie University. Mr. Zurel’s not-for-profit activities include chair of Junior Achievement of Newfoundland and Labrador and governor for the Newfoundland and Labrador Business Hall of Fame. He is also governor of the Atlantic Provinces Economic Council, chair of a Canadian Red Cross fundraising campaign and board member with the Newfoundland and Labrador Angel Network (NLAN).

Chair, Jo Mark Zurel

google has made everyone a scholar – or a bomb

builder, or a baker or a music guru. you can waste hours watching movie trailers on

youTube or search for a new job on your phone – while in

a meeting with your boss.

Feature


fUll SpEEd AHEAdoceanex is a privately held company that provides intermodal transportation services to the province of Newfoundland and labrador. oceanex and predecessor companies have been operating in the province and throughout eastern canada for over 100 years.

Oceanex operates two ice-class, RoRo (roll-on/roll-off) vessels and one ice-class, container

vessel, two marine terminals in St. John’s andCornerBrook,andafleetofover2,500 containers of varying types and sizes. Oceanex also handles third-party vessels at its Newfoundland terminals. In addition to marine services, Oceanex through its inland division coordinates the movement of cargo to and from its piers for distribution throughout the province.Oceanexcontinuestomakesignificantinvestments to better serve its customers and recently doubled its weekly capacity to Newfoundland from Halifax by adding an

additional sailing to the province. During a recent drydock of the Oceanex Sanderling, thecompanyinvestedsignificantlysothe vessel’s speed could be increased to support the second weekly sailing. Added to this, Oceanex provides increased daily service over land to the province’s west coast ensuring our customers of reliable and consistent service – not to mention our 99 per cent on-time performance in 2010.

Of course, while continuing to invest in itsexistingfleet,Oceanexisinthemidstoffinalizingthespecificationforanew,state of the art RoRo vessel to add to the currentfleetofcontainerandRoRoships.This vessel will increase our ship carrying capacity by more than 50 per cent. Since the opening of the corporate officeinSt.John’slatein2007,underthedirection of executive chairman, Capt. Sid

Hynes,theofficehasgrownby more than 300 per cent and is now home to the company’s fleetmanagementandhealthand safety divisions. Capt. Hynes’ leadership and entrepreneurial spirit were recently recognized as he was named a Top 50 CEO in Atlantic Canada for the third year in a row in addition tothesignificanthonourof being inducted to Junior Achievement’s Newfoundland and Labrador Business Hall of Fame. From all accounts, it’s full speed ahead at Oceanex.

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AmBASSAdor’S colUmNHelena lawlorHillview Terrace Suites

I have been in sales for most of my career, and have always assumed “networking” to be a part of my job.

Because of this, I never thought there was a need to become an Ambassador. After becoming the General Manager of Hillview Terrace Suites in 2005, I attended many Board functions as one way to “network” and increase incremental business. My boss, Melvin Nash, was once an Ambassador with the St. John’s Board of Trade and encouraged me to become one in 2009. He saw it as an excellent opportunity to meet new clients and business “friends.” His advice has paid off. I became an Ambassador in 2009 and have had a most positive experience with the Board of Trade. While my two year

term as an Ambassador with the Board will soon be coming to an end, the many things I have gained through this experience will remain with me. I am very pleased I have made so many wonderful friends, have had opportunity to welcome new members, and have had fun at many events, working behind the scenes and side-by-side with the upbeat Board staff. I have completely enjoyed my term as an Ambassador, and I do encourage any member to come and share in the wonderful experiences offered by the Ambassador program.

Helena Lawlor is the general manager of Hillview Terrace Suites. For more information visit www.hillviewterracesuites.ca

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Shane KennedyTriware Technologies

WhenIfirstgotinvolvedwiththeSt. John’s Board of Trade, and started attending the events they

hostonaregularbasis,thebenefittomewasclear.Yetitcanoftenbedifficulttomeet new people and develop new working relationships with people you don’t know. As a new member of the Board it was an Ambassador who helped me warm up to networking in a room full of people I didn’t know. I learned that everyone was at the event for the same reason – to enjoy themselves and to meet new business contacts. The people you meet through the Board of Trade are people that you

may never meet otherwise and are all interested in networking with the business community in St. John’s. I knew that if Iwasbenefittingfromtheworkdonebythe Board others would as well, and I decided to become an Ambassador so I can help other new members at networking events just as an Ambassador once did for me. I look forward to continuing to meet more members throughout my term as an Ambassador.

Shane Kennedy is an Account Executive for Triware Technologies solutions division and specializes in website and corporate intranet development. For more information on Triware Technologies call 579-5000 or visit www.triware.ca

Feature


THAT SINKINg fEElINggeneral average and ocean cargo

Did you know that when you ship by ocean freight, you essentially sign on as a partner in the ocean

venture,withafinancialinterestintheship’s safe arrival at destination? Before you place cargo on board a vessel, it is a good idea to know something about the risk of General Average (GA). GA comes into play during emergencies when cargo may have to be thrown overboard to save a ship in distress. Under GA, everyone involved in the ocean venture has to share any losses from the sacrificeofpartofashiporitscargotosave the whole enterprise. Liability for such losses extends not only to the vessel owner, but to every individual or company with cargo on board. For General Average to apply, three conditions have to be met. First, there has to be some common danger involving the vessel, cargo and crew. This danger must be imminent and unavoidable unless some partoftheshiporcargoissacrificed.Forexample, GA will apply when cargo is thrown overboard to lighten a waterlogged ship; however, it will not apply if part of a vessel breaks off and is lost at sea during normal operations. Secondly, the act of throwing the cargo overboard must be done voluntarily to avoid danger. In other words, danger to the vessel must be knowingly “transferred” from the whole ship to a portion of its cargo. Thirdly, the attempt to avoid peril must succeed, saving the vessel and the remainder of its cargo. General Average is based on the notion ofjusticeforall.Sincethesacrificetosomecargowasmadeforthebenefitofall stakeholders in the venture, all must contribute to the loss. Your contribution, as a cargo owner, is calculated on a formula that averages ship, cargo and freight values. Arriving at GA values is complicated. Cargo vessels involved in regular trade may carry goods for hundreds of different clients on any given journey. Owners of any lost cargo who face an unexpected expense, must, as with the

principle of insurance, be returned to the samefinancialpositiontheywouldenjoyifthelosshadnotoccurredinthefirstplace.Average Adjusters, hired by the vessel owner, independently assess most GA claims and come up with a value that will represent your proportional share. Any shipper whose cargo arrives intact

when others’ was lost may face a GA claim. Even if your shipment consisted of one parcel valued at $5,000, you could still incur a GA assessment of $150,000 to cover cargo lost by others. As such, before booking your cargo, we recommend purchasing ocean cargo insurance and confirmingthatyourcoveragewillprotectyou against potential General Average claims. Given the nature of risk in transportation, one critical best practice is to purchase adequate cargo insurance. It is always advisable to minimize potential risk before you ship.

Bernard “Tanny” Collins is the president of PF Collins, Atlantic Canada’s foremost international trade solutions provider, with offices in St. John’s, Halifax and Calgary. Internationally recognized as an expert in transportation logistics, customs and tariff issues, Mr. Collins consults with industry leaders from around the globe to provide the professional advice they seek to manage their import and export activities in Canada.

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FeaturecommoN groUNd


Arts groups and businesses in St. john’s coming together with help of Irish arts group

Some business people think all artists areflightyandspendmoretimemusing than working.

Some artists think business people only care about making money. Stuart McLaughlin, Chief Executive of BusinesstoArts,anIrishnot-for-profitthatbrings together artists and business, says both of those assumptions are wrong. In truth there’s a lot more business to making art and a lot more creativity in business than the two sides may give one another credit for, he says. “The same rules apply but we don’t necessarily apply them in our minds. There are things that a lot of cultural organizations could be far more effective in;theirbusinesspracticesandfinancesand how they market themselves, but also there are a few that go the other way.”McLaughlin was recently in St. John’s to meet with a roundtable of local business groups and arts community representatives to talk about the Irish model for Business to Arts. The local roundtable is exploring options for creating a similar organization of Business to Arts in St. John’s. The 20-year-old Irish organization was designed to bring together businesses and artists to maintain vibrant arts community with less reliance on public funds. So far, it’s worked, McLaughlin says. “I was never big into corporate responsibility as a term,” he says in the St. John’s Board of Trade’s board room. “The phrase that I personally love is corporate citizenship … actively playing a role as a citizen.”

McLaughlin explains that the organization doesn’t use the corporate funds to write cheques to artists, rather the cash is used for classes, professional development – to pointtheartistsintherightdirectiontofindtheir own sources of funding. “We don’t have to work with anybody and we’re never writing anybody a cheque so anybody who works with us it’s

because they believe in our outcome,” McLaughlin says. The companies in return see value in the community, a strong healthy cultural sector and an in-demand place for their employees. Sometimes the

benefitsaremoredirectintermsofartbeing done for corporate use, team-building workshops etc. McLaughlin serves as the middle man.“It’s been a long journey … for us understanding our stakeholders,

understanding business and why it works in certain ways, and working out how we can best engage with them. And then on the other side identifying those organizations that are most willing and able to engage the

Stuart McLaughlin, Chief Executive of Business to Arts, an Irish not-for-profit that brings together artists and business.

“I was never big into corporate responsibility as a term. The

phrase that I personally love is corporate citizenship … actively

playing a role as a citizen.”

continued on next page...

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commoN groUNd

corporate sector,” he says. “There are some organizations that fully believe that culture should be supported by the State and that’s the way it is.” The funding tends to come from three sources, he explains, one third each from government, business and the artists. What’s odd, McLaughlin says, is that since Ireland has gone through the most recent economic meltdown, the

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organization seems to be doing even better than before the bust. “It’s just part of who we are in Ireland and I think we take that for granted sometimes,” he says. “In adversity we’ve rediscovered a bit of that and it’s part of our message around the world. Here, there’s a level of shifting and people are looking at how to make the best of that now. Rather than after the fact, you’re getting in earlier.”

—Alisha Morrissey

Keeping CurrentpolIcy mATTErS


Do the math: $33 billion is approximately $654 million per week. What could we do with one week’s worth of interest and other payments?

Invest more than 13 times the $50 •million program (over two years) on

reintegrating older workers into the workforce

Pay half of the $1.2 billion business •and workers will save in 2011 by keepingEIpremiumincreasesatfivecents per $100 of insurable earnings

Illustration from www.goldstockbull.com

Federal debt servicing expense per year: $33 billion

Triple the money going to the •Guaranteed Income Supplement for seniors (currently $300 million a year) allowingbenefitstomovefrom$600for a single senior to $1,800 per year and from $840 for couples to $2,520 per year

Forgive $40,000 on Canadian Student •Loans for more than 16,000 doctors or $20,000 for nearly 32,700 nurses as an incentive to working in under-serviced, remote or rural communities

That $33 billion is approximately $90.4 million per day. That means in one day the money we spend on public debt charges could:

Invest 4.5 times the current $20 •million program (over two years) to help Canadian Youth Business Foundation support young entrepreneurs

Nearly double the approximately $100 •million program (over two years) for research and development and demonstration on clean energy and efficiency

More than double the $72 million •program (over three years) for repairs to storm-damaged small-craft harbours

Go from $10 million over two years •for New Horizons for Seniors Program to support projects that ensure seniorscontributetoandbenefitfromcommunity activities to more than $100 million over two years

Keeping Current


polIcy mATTErS

That means our provincial debt servicing totals $15.5 million per week. Here’s what we could have done if we didn’t have to make those payments:

More than double the $12.8 million •for the Small and Medium-sized Enterprise FundQuadruple the Regional/Sectoral •DiversificationFundfromitscurrent$5 millionQuadruple the money going to the •Early Childhood Learning Strategy (currently $4 million over three years)Double – almost exactly – the $15.4 •million program (over three years) that provides additional incentives to employers to hire apprentices, especially from under-represented groups

Debt servicing costs us $2.2 million per day. Meaning in one day the money we spend on public debt charges could:

Spend more than 10 times the •$200,000 allocated for sealing industry

Provincial debt servicing expense: $804.4 million in 2011-12

advocacy and developmentImmediately double the expansion •of the Applied Behaviour Analysis Program for children in Grades 1 and 2 with autismTriple the $1.1 million to implement •recommendations of the Patient Flow Study

Triple the increase in monthly •maximums for home support subsidies ($1.1 million)Invest nearly 15 times the $150,000 •program (over three years) to support grants and subsidies for settlement and integration projects for immigrants

FeatureoNwArd ANd UpwArd


Photos by Sophie Harrington/ACE Canada

memorial University business students recently swept the 2011 Advancing canadian Entrepreneurship (AcE) competition in Toronto.

The national competition in Toronto pits 45

university and college teams with more than 700 students, against one another. PhD student Mike Wahl, the co-owner of DefinitionsWellnessSafety Services and a Board of Trade member, won the 2011 Student Entrepreneur National Champion award and a $10,000 cash prize. The Memorial team won the overall award after highlighting their 16-project portfolio. The Memorial team reached 5,197 individuals in their community during their volunteer hours and created an economic impact of $2,915,355 in the past year. “It was truly surreal to present on all of the incredible achievements our volunteers have made in the past year. It was through the efforts of 98 volunteers contributing over 26,000 volunteer hours that allowed us to have such a wide and lasting effect in our community, province and country,” says Danielle Seward of Memorial’s Students in Free Enterprise (SIFE) team. The Memorial team will now move on to the international level of competition, the SIFE World Cup in Kuala Lumpur, Malaysia in October. “We are honoured to have the opportunity to represent Canada in Kuala Lumpur. We will be working hard this summer to continue making an impact, including

running our third Annual Based in Business Bootcamp, a program dedicated to teaching soon-to-be-retired and medically discharged Canadian Forces members how to run their own business, after their transition back into civilian life,”

Seward says. “Representing our country is a responsibility that we take very seriously, and we hope to make both our province and country proud.”

Keeping Current


AroUNd THE BoArd

Thanks to the Craft Council for hosting us at Devon House for one of our successful arts and business mixers.

Sculptor John Goodyear explains his work to Gerard Ryan, winner of the door prize, a woodturning by Goodyear.

Keeping CurrentAroUNd THE BoArd


Frontline owner Tom Davis laid down the rules for the game before acting as a referee. We’d like to thank Tom and the Frontline team for hosting us.

Board of Trade staff got in on the game. For more photos from our time at Frontline Paintball checkout our Facebook page. Search St. John’s Board of Trade and don’t forget to “Like” us while you’re there.

Ambassador Steve Batsow wasn’t really that surprised to be taken out of the game with a shot to the head from Amy Tulk.

Keeping Current


AroUNd THE BoArd

SpecialtyApparelemployeesErinWoodfineandPaulBurseycreatedtheir own gear to wear for the occasion. To say they were moving targets would be an understatement.

Lorraine Ennis, always a good sport, stood out in her orange jumpsuit.

Thesegirlsmeantbusinessonthefield.

Keeping CurrentAroUNd THE BoArd


Porter president and CEO Robert Deluce talked about corporate culture and gave us a sneak peek inside the up and coming airline’s operation.

The luncheons are always a great place to network and this luncheon was no different. Have you reserved your seats at the next one?

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mEmBErS IN THE NEwSOil companies invest in education The partners in the Hebron project have invested $2 million in the College of the North Atlantic to build two oil and gas training facilities. The two labs will be used for training as well as to facilitate research. The two new labs will be at the Seal Cove and Ridge Road, St. John’s campuses of the college. The Hebron Project co-ventures are ExxonMobil Canada Properties, Chevron Canada, Suncor Energy Inc., Statoil Canada and Nalcor Energy.

New CEO of local chapter of Breast Cancer Foundation announced Jane Parsons has been has been appointed CEO of the Canadian Breast Cancer

Foundation – Atlantic Region. Parsons is thefirstemployeeintheorganization’s25-year history to be elevated to the top regional role from within. Parsons was previously the Senior Director of Development for CBCF – Atlantic Region.

MUN hoards awards Memorial University is an excellent communicator, according to the selection committee of an international business communicators association. Three recent publications, created by the university have won Pinnacle Awards from the International Association of Business Communicators (IABC) of Newfoundland and Labrador. This news following the recent win of three 2011 Gold Quill Awards given to Memorial by the Memorial University’s Distance Education, Learning and Teaching Support program

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Day of Caring a huge successThefirstlocalUnitedWayDayofCaring brought 225 employees of various companies and government agencies to

help 12 community groups to complete 18 hands-on projects in one day. The day started with a breakfast at the George Street United Church sponsored by the Atlantic Lottery Corp., after which the volunteers were dispatched to a variety of locations to do everything from reading to children to painting, from planting community gardens to delivering hot meals to seniors, and cleaning up litter. Volunteers came from all kinds of businesses including Scotia McLeod, the federal and provincial governments, CIBC, Stewart McKelvey, Atlantic Lottery, RBC, British Group, Rogers Communications and ExxonMobil Canada.

New digsJohnsonInc.hasofficiallyopeneditsnewcorporateheadoffice.Thecompanydidextensive renovations to the 80,000 feet of officespaceintheFortWilliamBuildingindowntown St. John’s.Johnson also showed off its new logo at the grandopeningofitsnewoffices.“This new logo symbolizes our progress and forward-thinking approach. It also highlights the progression of our business as a national company, which is part of the global RSA Insurance Group,” the press release about the change says.

has also taken home some hardware in recent months. The unit received six awards at the Canadian Network for Innovation in Education awards in Hamilton, Ont. The unit took home a variety of awards for excellence and innovation in partnerships and collaborations, student services, animation, video production and instructional design.

ADS announces acquisition of IT service provider, Fundy Computer Services

Atlantic DataSystems has announced its acquisition of IT services provider, Fundy Computer Services. The acquisition oftheMaritimesfirmexpandsAtlanticDataSystems’ regional presence as the leading Sage ERP Accpac provider for small to midsized businesses. The acquisition will also allow Atlantic DataSystems to offer a greater range of complementary services to its business clients, while providing a stronger contingent of existing services. For more on the acquisition see www.atlanticdatasystems.com

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mEmBErS IN THE NEwS

Magnanimous milestone Grant Thornton LLP has given a helping hand to nearly 600 Memorial students by hiring them for work terms. Not including Memorial University, this makes the accountingfirmthelargestemployerofwork-term students in Newfoundland and Labrador. Grant Thornton uses to the processtofindandhirebrightstudentstobecomethefutureleaderswithinthefirm.

Fortis acquire US utility Fortis Inc. has made a hefty investment in acquiring a utility in the United States. The $470-million (US) deal would see Fortis buy the largest electrical utility in Vermont - a transaction that includes the assumption of about $230-million in debt.However,Fortisisconfidentthere’sgrowth in the area and that there will be annual rate base growth of nine per cent per year through 2015, making the investment a stable source of earnings growth. Great growth Mad Rock Marine Solutions has been recognized as one of the fastest growing companies in 2011, according to Progress Magazine. The company, headed up by Dean Pelley, has grown a reported 453 per cent. The company, which is the only company that makes a particular lifeboat release hook, is looking at a global expansion, Pelley says in the article. High honours Two Board of Trade member companies areflyinghighontheirmostrecentsuccesses. Provincial Aerospace and Bluedrop

Performance Learning have been ranked among Canada’s 2011 Top 50 Defence Companies by Canadian Defence Review magazine. The annual ranking is based on factors such as economic impact, innovation, and contribution to the nation’s security, and support of Canada’s military. This

isthefirsttimethatacompanyfromNewfoundland and Labrador has made the list. Provincial Aerospace ranked 23 and Bluedrop Performance Learning ranked 44. The complete list of Canada’s 2011 Top 50 Defence Companies can be found at www.CanadianDefenceReview.com.

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MembershipINdUSTry NEwS


Prosperity planning

This province is in need of a plan, said local economist Wade Locke at last month’s Harris Centre Presents. Locke presented information that reinforces what the St. John’s Board of Trade has been saying all along about using today’s prosperity to plan for a future without oil. Along with Locke’s presentation, Board Chair Jo Mark Zurel, Newfoundland and Labrador Federation of Labour president Lana Payne and Bruce Pearce, the community development coordinator with the St. John’s Community Advisory Committee on Homelessness served as panelists at the event. Locke contends that unless something changes the province’s debt will be in the billions, while revenues erode. “If we don’t do anything, we’ll be in a situation where we can’t do anything,” Locke said. Locke suggested the province needs to stimulate exploration, facilitate natural gas extraction, diversify the economy and recognize problems and capitalize on the current success. The panel discussion was lively, as was the question and answer session. You can watch the webcast of the entire event here: http://www.mun.ca/harriscentre/policy/memorialpresents/lockemp.php

NL digging in

The province is investing more in research and development in the mining sector.The Research and Development Corporation of Newfoundland and Labrador recently launched GeoEXPLORE, a three-year program, to enhance research and development infiveareasresearchteamawards;geosciences research tools and equipment; collaborative research opportunities; post-doctoral researchers; and industry-led R&D, technology development and demonstration. The $960,000 investment will support 13 projectsinthefieldandlab.

Descriptions of the projects receiving funding from RDC are available online at www.researchnl.com.

Exports on the rise

Exports from Newfoundland and Labrador are expected to grow by 17 per cent this year. Mostly due to high commodities prices, this province is tied with New Brunswick for growth in exports – only one spot behind Saskatchewan’s 19 per cent growth.

Meanwhile, a recent Globe and Mail article that includes interviews with Export Development Canada, suggests Canada’s exports should return to prerecession levels next year, due to gains in the commodities markets – particularly oil and forestry. The gains are also expected due to recovery in the United States, which buys three quarters of this country’s exports.

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mEmBEr profIlESMembership

WeareCertifiedManagementConsultants (Member, CMC-Canada)

and Urban & Regional Planners (Member, Canadian Institute of

Planners). Founded in 1984, we are an economic development consultancy

that helps businesses, agencies (public andnot-for-profit)andcommunitiestodefineandachievetheirgoals.

Strategies linking culture and the arts with economic development have particular appeal. Our work often

addresses new opportunities in urban settings, but we have a passion for new enterprisethathelpsdefineafuturefor

rural and remote communities. Specializing in: tourism; culture

and the arts; community economic development. Daily Objectives: Embrace a new idea. Strive for

professional excellence.www.dwknightassociates.com


The Canadian Breast Cancer Foundation (CBCF) is the leading

volunteer-based organization in Canada dedicated exclusively to a future

without breast cancer. CBCF works collaboratively to fund, support, and advocate for research; education; and awareness programs; early diagnosis

and effective treatment; and a positive quality of life for those living with breast cancer. CBCF is unique in

that 100% of funds raised in Atlantic Canada, stay in Atlantic Canada. Since opening its doors in 1997, the Canadian

Breast Cancer Foundation – Atlantic Region has awarded over $20 million in funding for Atlantic Canadian research,

community health projects, and studentship awards.

athome Furnishings is a specialty furniture store offering hand-crafted Amish wood furniture and Candice

Olson designed upholstered furniture. Opened on Aug. 8 2008, the store filledanunderservicednicheinthe

local furniture market that demanded well-made wood furniture products.We are currently moving to the next

step in our retail evolution by becoming a franchise dealer for the Amish

furniture line we carry. In early June we changed our name to Simply Amish of NL. Everything in store remains the

same, the products we carry and the service we provide. Only our name ischangingwhichwillbetterreflect

what we have been known as since we opened – the Amish Furniture Store.

CWT Harvey’s Travel is a proud Newfoundland and Labrador-based

companies with extensive operations outsideofourheadoffice.Weoperate

22 branches in the four Atlantic provinces.

We’re also proud of our staff, with average seniority over 16 years

and turnover rate of less than 3 per cent annually. We participate in the

rigorous Towers and Watson Employee engagement and satisfaction survey and in 2010 scored in the top three per cent of all the 5,000 companies surveyed.

CWT Harvey’s Travel combines strong local knowledge and expertise with the industry leading technology and buying power of our partners, Carlson Wagonlit

Travel. Truly, we combine local presence and global power.

http://www.cwtharveystravel.com/

Clean & Beautiful has been reducing litterandpromotingbeautificationinSt.

John’s for nearly 20 years! Our mission is to protect and restore our urban surroundings through community

involvement and to instill a greater sense of pride and ownership for our

city streets, parks and trails. At Clean & Beautiful we believe that an attractive city contributes to economic

growth by encouraging investment and increasing property value. Cleaner

surroundings improve the quality of life for everyone!

Contact Karen Hickman, Executive Director 570-0350

[email protected] www.cleanandbeautiful.nf.ca

Hickman Automotive Group has remained a family-operated business

since Albert E. Hickman put it in drive in 1905. Over the course of 100+ years of service excellence, we have become Newfoundland & Labrador’s driving force in automobile sales, with ten

locations province-wide and unrivaled service. Our showrooms display many brands, like Chevrolet, Cadillac, Buick,

GMC, Volvo, Mack, Chrysler, JEEP, Dodge,andFiat.You’llalsofindanunmatched selection of makes and

models at any of our ten Hickman Used Network locations.

For more information, visit hickmangroup.ca.

MembershipNEw mEmBErS


Or Mass Market?Boutique?

Decisions matter.

j & H food Services Inc. – QuiznosHarry Moore, Owner272 Torbay Road St. John’s, NL A1A 3A7P: 709-726-1570F: [email protected]

ccg capital Inc. – canada clean glassMonty Faulkner, President/ Owner1199 Topsail RoadMount Pearl, NL A1N 5G2P: 709-747-3700F: [email protected]


Michael DavisAuto Trim Signs

Paul ThomeyThat Pro Look

Thank you for your referrals

You receive 150 full colour business cards courtesy of

image4 inc.

Krown rust controlMichael Davis, Owner835 Topsail RoadMount Pearl, NL A1N 3J6P: 709-364-2288F: [email protected]

Upcoming Events


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Come out and enjoy a cruise aboard one of O’Brien’s passenger vessels for an adventure of a lifetime!Thereisachanceyoumayseewhales,puffins,seabirdsandicebergs.Discoverthenauticalwondersofthisruggedcoast.

Experience our famous tours that deliver a natural rush every time!

Come sail with us!

Where: O’Brien’s Whale & Bird Tours Bay BullsWhen: Thurs., July 7Time: 4 – 7 p.m. Cost: Includedasabenefitofmembership

Shuttle Service: Please note that shuttle service will be provided from the Village Mall rear parking lot departing for Bay Bulls at 4 pm sharp. Spaceislimited,toconfirmyourseatplease RSVP to Wanda at 726-2961 ext.9 or email [email protected].

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Working on the East Coast of Canada can present its own unique challenges, and the Port of St. John’s is always ready with solutions that are both economical and effi cient. We like to think of it as our port ability.

Our superb location is just one part of a growing transportation hub with advanced infrastructure and an unparalleled commitment to ensure that the Port of St. John’s remains one of the most accessible and fl exible marine service centres in Canada. We have the largest and most advanced marine base in Atlantic Canada; world-class facilities capable of constructing and shipping subsea equipment; and, a state-of-the-art dockside Fluid Manufacturing Facility at Pier 17. The port is also home to the province’s only applied research organization exclusively dedicated to the oil and gas industry; as well as the province’s primary container terminal.

With all of this foremost in our minds, the Port of St. John’s understands that an effi cient port should be able to adapt to the unique situations of its users.

THE ST. JOHN’S PORT AUTHORITY 1 Water Street, St. John’s, NL, Canada Tel: (709) 738-4782 / www.sjpa.com

When supply and service is critical to the job

Port ability matters.

Check out our new web site:

www.sjpa.com

business news july 2011

Documents

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