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QMIS 120, by Dr. M. Zainal Business Statistics: Chapter 1 The Where, Why, and How of Data Collection

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QMIS 120, by Dr. M. Zainal

Business Statistics:

Chapter 1

The Where, Why, and How of

Data Collection

Chap 1-2

Chapter Goals

After completing this chapter, you should be

able to:

Describe key data collection methods

Know key definitions:

Population vs. Sample Primary vs. Secondary data types

Qualitative vs. Qualitative data Time Series vs. Cross-Sectional data

Explain the difference between descriptive and

inferential statistics

Describe different sampling methods

QMIS 120, by Dr. M. Zainal

Chap 1-3

What is statistics ? Numerical facts:-

Average income of Kuwaiti families.

Your monthly expenses.

Wedding cost.

Group of methods used to collect, organize,

present, analyze, and interpret data to make

more effective decisions (educated guess vs.

pure guess).

Tools of Business Statistics

QMIS 120, by Dr. M. Zainal

Chap 1-4

Opening a business without assessing the need

for it may affect its success.

Two fields of study:-

Mathematical statistics.

Applied statistics.

Types of statistics Applied statistics can be divided into two areas: descriptive

statistics and inferential statistics.

Tools of Business Statistics

QMIS 120, by Dr. M. Zainal

Chap 1-5

Descriptive statistics

Collecting, presenting, and describing data

Inferential statistics

Drawing conclusions and/or making decisions

concerning a population based only on

sample data

Tools of Business Statistics

QMIS 120, by Dr. M. Zainal

Chap 1-6

Descriptive statistics:

Consists of methods for organizing, displaying, and

describing data in an informative way by using

tables, graphs, and summary measures.

According to bank reports, 20% of the investors in

the KSE declared bankruptcy during 2007. The

statistic 20 describes the number of bankruptcies out

of every 100 KSE investors.

Tools of Business Statistics

QMIS 120, by Dr. M. Zainal

Chap 1-7

Inferential statistics:

Consists of methods that use sample results to help

make decisions or predictions about a population.

One can make some decisions about the political

view of all KU students (around 15000) based on a

sample of 500 students.

Tools of Business Statistics

QMIS 120, by Dr. M. Zainal

Chap 1-8

Descriptive Statistics

Collect data

e.g., Survey, Observation,

Experiments

Present data

e.g., Charts and graphs

Characterize data

e.g., Sample mean = n

x i

QMIS 120, by Dr. M. Zainal

Chap 1-9

Making statements about a population by

examining sample results

Sample statistics Population parameters

(known) Inference (unknown, but can

be estimated from

sample evidence)

SamplePopulation

Inferential Statistics

QMIS 120, by Dr. M. Zainal

Chap 1-10

Inferential Statistics

Estimation

e.g., Estimate the population mean

weight using the sample mean

weight

Hypothesis Testing

e.g., Use sample evidence to test

the claim that the population mean

weight is 120 pounds

Drawing conclusions and/or making decisions concerning a population based on sample results.

QMIS 120, by Dr. M. Zainal

Chap 1-11

Tools for Collecting Data

Data Collection Methods

Written

questionnaires

Experiments

Telephone

surveys

Direct observation and

personal interview

QMIS 120, by Dr. M. Zainal

Chap 1-12

Survey Design Steps

Define the issue

what are the purpose and objectives of the survey?

Define the population of interest

Develop survey questions

make questions clear and unambiguous

use universally-accepted definitions

limit the number of questions

QMIS 120, by Dr. M. Zainal

Chap 1-13

Survey Design Steps

Pre-test the survey

pilot test with a small group of participants

assess clarity and length

Determine the sample size and sampling

method

Select sample and administer the survey

(continued)

QMIS 120, by Dr. M. Zainal

Chap 1-14

Types of Questions

Closed-end Questions Select from a short list of defined choices

Example: Major: __business __liberal arts

__science __other

Open-end Questions Respondents are free to respond with any value, words, or

statement

Example: What did you like best about this course?

Demographic Questions Questions about the respondents’ personal characteristics

Example: Gender: __Female __ Male

QMIS 120, by Dr. M. Zainal

Chap 1-15

A Population is the set of all items or individuals of interest

Examples: All likely voters in the next election

All parts produced today

All sales receipts for November

A Sample is a subset of the population

Examples: 1000 voters selected at random for interview

A few parts selected for destructive testing

Every 100th receipt selected for audit

Populations and Samples

QMIS 120, by Dr. M. Zainal

Chap 1-16

Key Definitions

A population is the entire collection of things

under consideration

A parameter is a summary measure computed to

describe a characteristic of the population

A sample is a portion of the population

selected for analysis

A statistic is a summary measure computed to

describe a characteristic of the sample

QMIS 120, by Dr. M. Zainal

Chap 1-17

Population vs. Sample

a b c d

ef gh i jk l m n

o p q rs t u v w

x y z

Population Sample

b c

g i n

o r u

y

QMIS 120, by Dr. M. Zainal

Chap 1-18

Why Sample?

Less time consuming than a census

Less costly to administer than a census

It is possible to obtain statistical results of a

sufficiently high precision based on samples.

QMIS 120, by Dr. M. Zainal

Chap 1-19

Sampling Techniques

Convenience

Sampling Techniques

Nonstatistical Sampling

Judgment

Statistical Sampling

Simple

Random Systematic

Stratified Cluster

QMIS 120, by Dr. M. Zainal

Chap 1-20

Statistical Sampling

Items of the sample are chosen based on

known or calculable probabilities

Statistical Sampling

(Probability Sampling)

Systematic Stratified Cluster Simple Random

QMIS 120, by Dr. M. Zainal

Chap 1-21

Simple Random Sampling

Every possible sample of a given size has an

equal chance of being selected

Selection may be with replacement or without

replacement

The sample can be obtained using a table of

random numbers or computer random number

generator

QMIS 120, by Dr. M. Zainal

Chap 1-22

Stratified Random Sampling

Divide population into subgroups (called strata)

according to some common characteristic

Select a simple random sample from each

subgroup

Combine samples from subgroups into one

Population

Divided

into 4

strata

Sample QMIS 120, by Dr. M. Zainal

Chap 1-23

Decide on sample size: n

Divide frame of N individuals into groups of k

individuals: k=N/n

Randomly select one individual from the 1st

group

Select every kth individual thereafter

Systematic Random Sampling

N = 64

n = 8

k = 8

First Group

QMIS 120, by Dr. M. Zainal

Chap 1-24

Cluster Sampling

Divide population into several “clusters,” each

representative of the population

Select a simple random sample of clusters

All items in the selected clusters can be used, or items can be

chosen from a cluster using another probability sampling

technique

Population

divided into

16 clusters. Randomly selected

clusters for sample

QMIS 120, by Dr. M. Zainal

Chap 1-25

Basic Terms

Element, Variable, observation, and data

set

An element or member of a sample or population

is a specific subject or object (person, firm, item,

country…etc.).

A variable is a characteristic under study that

assumes different values for different element.

The value of a variable for an element is called

observation or measurement.

QMIS 120, by Dr. M. Zainal

Chap 1-26

Basic Terms

QMIS 120, by Dr. M. Zainal

2001 Sales (million of dollars) Company

85,866 IBM

31,168 Dell Computer

177,260 GM An element

An observation

Variable

Data set

2001 Sales of three U.S. Companies

Chap 1-27

Data Types

Data

Qualitative

(Categorical)

Quantitative

(Numerical)

Discrete Continuous

Examples:

Marital Status

Political Party

Eye Color

(Defined categories) Examples:

Number of Children

Defects per hour

(Counted items)

Examples:

Weight

Voltage

(Measured

characteristics)

QMIS 120, by Dr. M. Zainal

Chap 1-28

Data Types

Time Series Data

Ordered data values observed over time

Cross Section Data

Data values observed at a fixed point in time

QMIS 120, by Dr. M. Zainal

Chap 1-29

Data Types

Sales (in $1000’s)

2003 2004 2005 2006

Atlanta 435 460 475 490

Boston 320 345 375 395

Cleveland 405 390 410 395

Denver 260 270 285 280

Time

Series

Data

Cross Section

Data

QMIS 120, by Dr. M. Zainal

Data Measurement Levels

Ratio/Interval Data

Ordinal Data

Nominal Data

Highest Level

Complete Analysis

Higher Level

Mid-level Analysis

Lowest Level

Basic Analysis

Categorical Codes

ID Numbers

Category Names

Rankings

Ordered Categories

Measurements

Chap 6-30

Chap 1-31

Statistics and Ethics

People often use statistics to persuade others to

their opinions, it can lead to the misuse of statistics

in several ways:

Choosing a sample that ensures results in favoring your desired outcome

(biased sample)

Making the differences seems greater than they actually look in graphs

QMIS 120, by Dr. M. Zainal

Chap 1-32

Chapter Summary

Reviewed key data collection methods

Introduced key definitions:

Population vs. Sample Primary vs. Secondary data types

Qualitative vs. Quanitative data Time Series vs. Cross-Sectional data

Examined descriptive vs. inferential statistics

Described different sampling techniques

Reviewed data types and measurement levels

QMIS 120, by Dr. M. Zainal

Copyright

The materials of this presentation were mostly

taken from the PowerPoint files accompanied

Business Statistics: A Decision-Making Approach,

7e © 2008 Prentice-Hall, Inc.

Chap 6-33 QMIS 120, by Dr. M. Zainal