By Angela Bitter By Angela Bitter Comm 165Comm 165

A.K.A.“Internet Etiquette”

WHAT IN THE WORLD IS WHAT IN THE WORLD IS NETIQUETTE?NETIQUETTE?

NETIQUETTE DEFINITIONNETIQUETTE DEFINITION::Using technology effectively to Using technology effectively to

communicate with others both personally communicate with others both personally and professionally with knowledge, and professionally with knowledge,

understanding and courtesy. understanding and courtesy.

Judith Martin

(Miss Manners)

DO NOT TYPEDO NOT TYPE IN ALL CAPS IN ALL CAPS

Did you know?Did you know? Typing in all caps is considered YELLING or Typing in all caps is considered YELLING or

SCREAMING on-line!!SCREAMING on-line!! Those who type in all caps are perceived as lazy and Those who type in all caps are perceived as lazy and

inconsiderate of those who will be reading their e.mail.inconsiderate of those who will be reading their e.mail. Reading text IN ALL CAPS IS MORE DIFFICULT AND Reading text IN ALL CAPS IS MORE DIFFICULT AND

TAKES LONGER.TAKES LONGER.

DON’T USE COLORED TEXT DON’T USE COLORED TEXT OR BACKGROUNDSOR BACKGROUNDS

Colored text and format Colored text and format choices make e.mails difficult choices make e.mails difficult to read.to read.

Creative formatting may force Creative formatting may force the reader to convert the text the reader to convert the text before they can reply.before they can reply.

Large graphics may be too Large graphics may be too time-consuming to download…time-consuming to download…therefore, you may end up in therefore, you may end up in the trash can.the trash can.

USE BLIND CARBON COPYUSE BLIND CARBON COPY

Don’t be considered a Newbie or Novice…Don’t be considered a Newbie or Novice…when sending e.mail to large groups of people, when sending e.mail to large groups of people, use BCC to eliminate long address lists.use BCC to eliminate long address lists.

Sending others’ e.mail addresses is a violation Sending others’ e.mail addresses is a violation of privacy!of privacy!

Never give out phone numbers or personal Never give out phone numbers or personal information.information.

THE “FORWARD” PLEDGETHE “FORWARD” PLEDGE

““I will not forward any dumb joke, I will not forward any dumb joke, “chain letter” or unimportant e.mail to “chain letter” or unimportant e.mail to my friends without permission.”my friends without permission.”

““I understand that by doing so I may I understand that by doing so I may fill up their inbox, use other’s fill up their inbox, use other’s resources unnecessarily, and may resources unnecessarily, and may cause other important e.mail to cause other important e.mail to bounce.”bounce.”

““I understand that most folks have I understand that most folks have seen these e.mails a million times and seen these e.mails a million times and find them annoying.”find them annoying.”

““I know that by forwarding these so-I know that by forwarding these so-called humorous e.mails, I may offend called humorous e.mails, I may offend or tick-off people who do not share or tick-off people who do not share my sense of humor.”my sense of humor.”

Please raise your right hand and repeat after me…

USE RETURN RECEIPT REQUEST USE RETURN RECEIPT REQUEST SPARINGLYSPARINGLY

RR’s should be reserved RR’s should be reserved for critical issues, such as for critical issues, such as legal or business.legal or business.

Keep in mind that Keep in mind that “opened” e.mail doesn’t “opened” e.mail doesn’t necessarily mean “read” necessarily mean “read” e.maile.mail..

DO NOT RESPOND TO DO NOT RESPOND TO OFFENSIVE EMAILSOFFENSIVE EMAILS

Like mother told Like mother told us…us…

If you do not If you do not have anything have anything nice to say…nice to say…don’t say don’t say anything at all!anything at all!

DO NOT FORWARD VIRUS DO NOT FORWARD VIRUS WARNINGSWARNINGS

Forwarded warnings from Forwarded warnings from friends are usually hoaxes.friends are usually hoaxes.

If in doubt, check the If in doubt, check the Symantec’s Virus Hoax Page.Symantec’s Virus Hoax Page.

Always delete, especially if Always delete, especially if you’re told to forward it to you’re told to forward it to everyone you know.everyone you know.

Depend only on your own virus Depend only on your own virus software to give you the scoop.software to give you the scoop.

DO NOT POST OR FORWARD DO NOT POST OR FORWARD PRIVATE EMAILSPRIVATE EMAILS

Always remember that all private Always remember that all private e.mails are copyrighted by the e.mails are copyrighted by the original author.original author.

Always ask permission first!!!!Always ask permission first!!!!

ALWAYS MINIMIZE, COMPRESS ALWAYS MINIMIZE, COMPRESS OR “ZIP” LARGE FILESOR “ZIP” LARGE FILES

Some files are so large that Some files are so large that other e.mail will bounce!other e.mail will bounce!

Compress anything over Compress anything over 200,000 bytes (files can be 200,000 bytes (files can be viewed in Internet Explorer viewed in Internet Explorer by right clicking on the file by right clicking on the file name and choosing name and choosing Properties.Properties.

Don’t send unannounced Don’t send unannounced large attachments to others large attachments to others because you think a photo is because you think a photo is cute or cool.cute or cool.

Only send business files Only send business files during business hours.during business hours.

LAST BUT NOT LEAST…LAST BUT NOT LEAST…REMEMBER THE LEARNING REMEMBER THE LEARNING

CURVECURVE

The only consistency in The only consistency in technology is change!technology is change!

Keep an open mind and Keep an open mind and be teachable about be teachable about computer culture.computer culture.