C. Erik Timmerman, Ph.D.

Education

2000 Ph.D. University of Texas at Austin Organizational Communication Dissertation Title: Organizational Media Use and Mindlessness/MindfulnessAdvisor: Dr. Craig Scott

1995 M.A. Southwest Texas State University Speech CommunicationThesis Title: Coherence as Strategy in Negotiation: Strategic Ambiguity, the Coherence Expectation, and Tolerance for Ambiguity Advisor: Dr. Philip Salem

1993 B.A. University of Nevada, Reno Speech Communication and Criminal Justice (dual major)

Academic Employment

2006 - Associate Professor Director, Graduate Program (current) Director, Communication Internship Program (current) Director, Business and Professional Communication (2007-2015)

Department of Communication University of Wisconsin Milwaukee

2000 - 2006 Assistant Professor Department of Communication University of Wisconsin-Milwaukee

1995 - 2000 Assistant Instructor and Graduate Teaching Assistant Department of Communication StudiesUniversity of Texas at Austin

Professional Contact Personal Contact

University of Wisconsin-Milwaukee Department of Communication, P.O. Box 413 Milwaukee, WI 53201 229-6505 (office) eriktimm@uwm.edu

eriktimm@gmail.com

1996 - 2000 Graduate Teaching Assistant Department of Management StudiesUniversity of Texas at Austin

1995 - 1996 Graduate Teaching Assistant Department of Management Science and Information SystemsUniversity of Texas at Austin

1993 - 1995 Graduate Instructional Assistant Department of Speech CommunicationSouthwest Texas State University

Awards and Recognition

Funding and Participation for Research and Teaching

2016 NEH Next Generation Challenge Planning Grant. Puskar, J., & Clark, D. (2016). Core planning committee member, Community engagement committee co-chair. ($25,000).

2012 Online Course Development Funding. Communication 365: Negotiation Skills Workshop ($7000).

2006 Online Course Renewal Funding. Communication 310: Organizational Communication ($6000).

2005 Online Course Development Funding. Communication 365: Negotiation Skills Workshop ($7000).

2002 UWM Humanities Travel Grant. Supported travel to the Conference of the National Communication Association for the presentation of research ($500)

2002 UWM Center for Instructional and Professional Development (CIPD) Center Scholars Grant. Supported research examining student learning and affective responses to varying delivery formats in online courses ($8000)

1999 University of Texas Graduate Student Grant. Supported travel and dissertation research ($300)

Awards

2010 Texas State University, San Marcos, Department of Communication, Outstanding Graduate Alumnus

1998 University of Texas at Austin, Department of Communication Studies, Outstanding Graduate Student Award

1994 Southwest Texas State University, Department of Speech Communication, Abernathy Graduate Scholarship

Scholarly Recognition - Top Paper Panels

2006 National Communication Association, Organizational Communication Division

2004 National Communication Association, Instructional Development Division

2004 International Communication Association, Organizational Communication Division

2003 National Communication Association, Group Communication Division

1999 National Communication Association, Applied Communication Division

1999 Western States Communication Association, Organizational Communication Division

1998 National Communication Association, Group Communication Division

1998 Western States Communication Association, Organizational Communication Division

1997 International Communication Association, Communication and Technology Division

Research

Publications

Salem, P.J., & Timmerman, C.E. (Eds.). (in press). Transformative practice and research in organizational communication. Hershey, PA: IGI Global.

Timmerman, C.E., & Salem, P.J. (in press). Organizational communication traditions, transitions, and transformations.  Management Communication Quarterly.

Salem, P.J., & Timmerman, C.E. (in press). Emergent patterns in organizational communication. Management Communication Quarterly.

Timmerman, C.E., & Choi, C. (2017). Meeting technologies. In Craig R. Scott & Laurie K. Lewis (Eds.), & J. Barker, J. Keyton, T. Kuhn, and P. Turner (Assoc Eds.). International encyclopedia of organizational communication. Hoboken, NJ: Wiley-Blackwell.

Timmerman, C.E. (2016). Communication channels. In Craig E. Carroll (Ed.), Sage encyclopedia of corporate reputation. Thousand Oaks, CA: Sage.

Kim, J., & Timmerman, C.E. (2016). Effects of supportive feedback messages on exergame experiences:  A mediating role of social presence. Journal of Media Psychology,. http://dx.doi.org/10.1027/1864-1105/a000175 

Cole, A.W., & Timmerman, C.E. (2015). What do students think about MOOCs? Journal of Online Learning and Teaching, 11(2), 188-201. http://jolt.merlot.org/Vol11no2/Cole_0615.pdf

Timmerman, C.E. (2015). Peer tutoring and customer service: Students as “partial employees.” (pp. 261-276). In W. Atkins-Sayre, & E. Yook (Eds.), Communicating advice: Peer tutoring and communication. New York: Peter Lang.

Scott, C.R., & Timmerman, C.E. (2013). Communicative changes associated with repeated use of electronic meeting systems for decision-making tasks. In K. Boateng, & E. Nikoi (Eds.), Collaborative processes and decision making in organizations (pp. 1-24). Hershey, PA: IGI Global. doi: 10.4018/978-1-4666-4478-6.ch001

Allen, M., Omori, K., Burrell, N., Mabry, E., & Timmerman, C.E. (2013). Satisfaction with distance education. In M.G. Moore (Ed.), Handbook of distance education (3rd ed., pp. 143-154). Mahwah, NJ: Lawrence Erlbaum.

Zhao, Q., Ahn, S., Meyers, R.A., Timmerman, C.E., & Fonner, K.L. (2012). Exploring students’ use of email for out-of-class communication: Frequency, satisfaction, and learning self-efficacy. Journal on Excellence in College Teaching, 23, 5-32.

Kim, J., & Timmerman, C.E. (2012). Positive feedback messages and the role of presence during exercise video game play. Proceedings of the 14th Annual International Society for Presence Research. Philadelphia, PA. USA.

Timmerman, C.E. (2010). Forum responses: Has communication research made a difference? Communication Monographs, 77, 427-428.

Timmerman, C.E. (2010). Forum responses: Has communication research made a difference? Journal of Applied Communication Research, 38, 293-295.

Fonner, K.L. & Timmerman, C.E., (2009). Organizational newc(ust)omers: Applying organizational newcomer assimilation concepts to customer information seeking and service outcomes. Management Communication Quarterly, 23, 244-271.

Timmerman, C.E. (2009). Introduction: Has communication research made a difference? Journal of Applied Communication Research, 37, 202-205.

Timmerman, C.E. (2009). Forum introduction: Has communication research made a difference? Communication Monographs, 76, 1-3.

Timmerman, C.E., & Madhavapeddi, S.N. (2008). Perceptions of organizational media richness: Channel expansion effects for electronic and traditional media across richness dimensions. IEEE Transactions on Professional Communication, 51, 18-32.

Allen, M., Burrell, N., Bourhis, J., Mabry, E., Timmerman, C.E., (2007). Literature of satisfaction. In M.G. Moore (Ed.), Handbook of Distance Education (2nd ed., pp. 149-156). Mahwah, NJ: Lawrence Erlbaum.

Timmerman, C.E., & Scott, C.R. (2006). Virtually working: Communicative and structural predictors of media use and key outcomes in virtual work teams. Communication Monographs, 73, 108-136.

Timmerman, C.E., & Kruepke, K. A. (2006). Computer-assisted instruction, media richness, and college student performance. Communication Education, 55, 73-104.

Timmerman, C.E., & Kruepke, K. A. (2006). Comparisons of college student performance across computer-assisted and traditional instruction formats. In B. Gayle, R. Preiss, N. Burrell, M. Allen (Eds.). Classroom communication and instructional processes: Advances through meta-analysis (pp. 77-97). Mawhah, NJ: Lawrence Erlbaum.

Considine, J., Meyers, R. A., & Timmerman, C.E. (2006). Evidence use in group quiz discussions: How do students support preferred choices? Journal for Excellence in College Teaching. 17, 65-89.

Allen, M., Bourhis, J., Mabry, E., Burrell, N., & Timmerman, C.E. (2006). Comparing distance education to face-to-face methods of education. In B. Gayle, R. Preiss, N. Burrell, & M. Allen (Eds.). Classroom communication and instructional processes: Advances through meta-analysis (pp. 229-244). Mawhah, NJ: Lawrence Erlbaum.

Scott, C. R., & Timmerman, C.E. (2005). Relating computer, communication, and CMC apprehensions to new communication technology use in the workplace. Communication Research, 32, 683-725.

Timmerman, C.E. (2004). Comparisons of video lecture formats in online communication classes. In C.M. Schroeder & A. Ciccone (Eds.), Learning more about learning: In the trading zone (pp. 19-31). Milwaukee, WI: UWM Center for Instructional and Professional Development.

Hovick, S.R.A., Meyers, R.A., & Timmerman, C.E. (2003). E-mail communication in workplace romantic relationships. Communication Studies, 54, 468-482.

Timmerman, C.E. (2003). Media selection during the implementation of planned organizational change. Management Communication Quarterly, 16, 301-340.

Timmerman, C.E. (2002). The moderating effect of mindlessness/mindfulness upon media richness and social influence explanations of organizational media use. Communication Monographs, 69, 111-131.

Scott, C.R., & Timmerman, C.E. (1999). Communication technology use and multiple workplace identifications among organizational teleworkers with varied degrees of virtuality. IEEE Transactions on Professional Communication, 42, 240-260

Scott, C.R., Shaw, S.P., Timmerman, C.E., Frank, V., & Quinn, L. (1999). Using communication audits to teach students and employees organizational communication. Business Communication Quarterly, 62, 53-70.

Scott, C.R., Quinn, L., Timmerman, C.E., & Garrett, D. (1999). Ironic uses of group communication technology: Evidence from meeting transcripts and interviews with group decision support system users. Communication Quarterly, 46, 353374.

Timmerman, C.E., & Salem, P. J. (1995). Effectiveness of diffusion methods: Information adequacy and media richness. In W. F. Morey (Ed.), Southwest Business Symposium Proceedings, 12, 414-422.

Research in Progress

Fonner, K.L., & Timmerman, C.E. (revised & resubmitted). Resources for well-being: Contributions from job autonomy, teleworking frequency, and work-home boundary strength. International Journal of Human Resource Management.

Rafferty, K.E., & Timmerman, C.E. (revised & resubmitted). “Everything remains uncertain:” Theorizing parents’ communication about uncertainty and social comparisons. Communication Research.

Kim, J., & Timmerman, C.E. (under review). Viewing sex alone or together: Linking the viewing context for sexual media to sex-related attitudes and tendencies. International Journal of Interactive Communication Systems.

Timmerman, C.E., & Fonner, K.L. (in preparation). Linking customer-organization relationships to communication behaviors, experiences, and service outcomes.

Kim, J., Timmerman, C.E., & Johnson, J.R. (in preparation). The virtuality of instructional media: Student preference for instructional methods and the connection to relationship perceptions, learning, and mental/physical well-being.

Timmerman, C.E., & Kim, J. (in preparation). Student-Professor relationships and learning outcomes associated with video and audio lecture format in an online course.

Timmerman, C.E. & Hutchins, K. Computer assisted instruction: A meta analysis of impacts upon course satisfaction, perceived learning, and time on task.

Mabry, E.A., Timmerman, C.E., & Allen, M. Seeing apples as apples: Disaggregating reliability and validity components in the assessment of intercoder agreement.

Research and/or Teaching Grants Funding and Participation (Awarded and Submitted)

NEH Next Generation Challenge Planning Grant. Puskar, J., & Clark, D. (2016). Core planning committee member, Community engagement committee co-chair. ($25,000). Status: Funded.

Dynamic Richness in Online Settings: Predicting Student Perceptions of the Amount and Quality of Information Learned in Online Courses. Timmerman, C.E. (2012). Application for UWM Graduate School Research Committee Award ($15,000). Status: Not funded.

Center for AIDS Intervention Research (CAIR), Intervention and Support Dissemination Core, Medical College of Wisconsin (MCW), Core Scientist (consultant). [Grant application submitted to National Institutes of Health by MCW staff]. Status: Not funded.

IGERT: Talking about Water: Communicating the Science of Freshwater. Strickler, R. (2007). Participating Faculty Member/Investigator. Status: Not funded.

Using Web Technology to Reduce the Expense of Required Course Evaluation in Wisconsin’s institutions of Higher Education. Timmerman, C.E., Dindia, K.A., & Johnson, J.R. (2003). Proposal submitted to UW-System Applied Research Grant Program, 2003-2004 ($19,080.50). Status: Not funded.

Assessment of Student Learning and Perceptions of Instructor in Online Courses Using Different Forms of Electronic Presentation Formats. Timmerman, C.E. (2002). Center Scholars in Teaching and Learning, UWM ($8000.00). Status: Funded.

UWM Humanities Travel Grant: To support travel to the present research at the 2002 conference of the National Communication Association in New Orleans, LA ($500). Status: Funded.

Individual and Dyadic Scripts as a Mechanism for Predicting Organizational Media Use ($6641.33). Timmerman, C.E. (2000). UWM Graduate School Research Committee. Status: Not funded.

Professional Reports, Manuals, Documents, Policies

Department of Communication Codification Committee Charter. (2014). Wrote policies and guidelines for newly implemented committee, charged with cataloguing and updating Departmental Policies.

Department of Communication Scheduling Committee Charter. (2014). Wrote policies and guidelines for newly implemented committee, charged with coordinating the creation of class and staffing schedules.

Master’s of Arts Portfolio Project. (2008). Created standardized assignment, instructions, and procedures for capstone assignment that replaced comprehensive exams for non-thesis MA students.

Teaching Assistant Manual for Communication 105 - Business and Professional Communication. Policies and procedures used by teaching assistants in Communication 105 (25 pages), 2010, 2011, 2012, 2013, 2014, 2015.

Online Course Evaluation System. Manual explaining procedures for completion of online course evaluations (15 pages), 2012, 2013, 2015.

Using the Department of Communication PantherFile Share. Manual describing how to use various folders and permissions in UWM’s PantherFile system (4 pages), 2011, 2014.

Recording Video in the Department of Communication Instructional Labs. Instructional manual used by department faculty and teaching assistants to use video cameras in classrooms for recording student presentations (5 pages), 2013, 2015.

iWeb on PantherFile. Provides instructions for creating and uploading a website designed in Apple iWeb to the UWM PantherFile system (4 pages), 2009.

Survey of Upper-Division Communication Majors. Data-focused report designed to assess undergraduate majors course preferences, demographic characteristics, and enrollment plans (with J. Zilliox and Undergraduate Program Committee Members), 2008.

Undergraduate assessment for the Department of Communication: Summary data for AY 2006-2007 (with Undergraduate Program Committee Members)

Organizational Communication Assessment Proposals and Measures. Documents designed to accompany presentations describing benefits, methods, and potential outcomes of an analysis of organizational communication in a corporate setting. Used to describe communication audits that are conducted in exchange for data collection opportunities (15 pages), 2010.

Communication Assessment Pilot Study Final Report: Employees Retirement System of Texas (with C.R. Scott, S. P. Shaw, V. Frank, L. Quinn, and R. Webb), 1997 (45 pages)

The Effectiveness of Organizational Communication in Custodial Services: Southwest Texas State University (with P. Salem and B. Lee), 1994, (68 pages)

Scholarly Presentations and Panel Participation

Rafferty, K.A., & Timmerman, C.E. (2016, November). "Everything remains uncertain": Theorizing parents' communication about uncertainty, hope, and hopelessness. Paper presented at the Conference of the National Communication Association, Philadelphia, PA.

Kim, J., & Timmerman, C.E. (2014, May). Effects of positive feedback upon exergame experiences: A mediating role of social presence. Paper presented at the Conference of the International Communication Association, Seattle, WA.

Kim, J., & Timmerman, C.E. (2012, October). Positive feedback messages and the role of presence during exercise video game play. Paper presented at the Conference of the International Society for Presence Research, Philadelphia, PA. USA.

Timmerman, C.E., Peterson, B., & Kim, J. (2011, November). Computer assisted instruction for healthcare education: Impacts upon student performance. Paper presented at the Conference of the National Communication Association, New Orleans, LA.

Kim, J., Timmerman, C.E., & Johnson, J. R. (2011, May). The virtuality of instructional media: Student preference for instructional methods and the connection to relationship perceptions, learning, and well-being. Paper presented at the Conference of the International Communication Association, Boston, MA.

Timmerman, C.E., & Fonner, K. L. (2011, April). Linking customer-organization relationships to communication behaviors, experiences, and service outcomes. Paper presented at the Conference of the Central States Communication Association, Milwaukee, WI.

Communication in customer service settings. Panel proposal (selected) at the 2011 Conference of the Central States Communication Association, Milwaukee, WI.

Timmerman, C.E. (2010, November). 20 years later: The legacy of Fulk and Steinfield’s “Organizations and Communication Technology.” Panelist at the conference of the National Communication Association, San Francisco, CA.

Timmerman, C.E. (2010, April). Organizational communication and communication technology. Videoconference presentation delivered to graduate course (Communication 571, Computer-Mediated Communication) at Western Kentucky University, Instructor: Kumi Ishii.

Timmerman, C.E. (2010, February). Communication technology and communication competence. Presentation delivered during Communication Week at Texas State University, San Marcos, TX.

Clickers in the classroom: Student response systems as pedagogical tools. Respondent for panel at the 2010 National Communication Association Convention, San Francisco, CA.

Has communication scholarship made a difference? Chair for panel at the 2009 Conference of the National Communication Association, Chicago, IL.

Fonner, K.L., & Timmerman, C.E. (2008, November). Organizational newc(ust)omers: Applying organizational newcomer assimilation concepts to customer information seeking and service outcomes. Paper presented at the Conference of the National Communication Association, San Diego, CA.

Timmerman, C.E., & Hutchins, K.K. (2007, November). Communicative characteristics of computer-assisted instruction: A meta analysis of student satisfaction, time on task, and perceived learning/efficacy. Paper presented at the Conference of the National Communication Association, Chicago, IL.

Gattoni, A., Meyers, R., & Timmerman, C.E. (2007, November). Using instant messenger to communicate in romantic relationships. Paper presented at the Conference of the National Communication Association, Chicago, IL.

Organizational change as a complex communicative process. Chair for panel at the 2007 Conference of the National Communication Association, Chicago, IL.

Timmerman, C.E. (2007). Small group decision making. Session presented to the Sheldon Lubar School of Business Executive Programs Strategic Leadership Series.

Timmerman, C.E., & Madhavapeddi, N. (2006, November). Perceptions of organizational media richness: Replication of channel expansion findings for electronic mail and extension to additional media across richness dimensions. Paper to be presented at the Conference of the National Communication Association, San Antonio, TX. [Top paper panel]

Meyers, R.A., Considine, J., & Timmerman, C.E. (2006, November). The relationship of argumentative evidence and majority-minority influence: Determining decision outcomes in learning groups. Paper to be presented at the Conference of the National Communication Association, San Antonio, TX.

Hunnicutt, S., Burrell, N., Allen, M., & Timmerman, C.E. (2006, November). Assessing communication skills of emergency medicine providers during transfer of patient care. Paper to be presented at the Conference of the National Communication Association, San Antonio, TX.

Ciccone, A., Timmerman, C.E., & Bott, V. (2006, March). My work, your work, our work: the evolution of the scholarship of teaching and learning at UW-Milwaukee. Panel discussion and presentation at the 2006 CASTL Colloquium, Madison, WI.

Mabry, E.A., Timmerman, C.E., Allen, M. (2005, May). Seeing apples as apples: Disaggregating reliability and validity components in the assessment of intercoder agreement. Paper presented at the Conference of the International Communication Association, New York, NY.

Timmerman, C.E., & Kruepke, K.A. (2004, November). Computer-assisted instruction and college student achievement: A meta analysis of the impacts of channels and content. Paper presented to the Instructional Development Division at the 2004 Conference of the National Communication Association, Chicago, IL. [Top paper panel]

Scott, C.R., & Timmerman, C.E. (2004, November). The effects of communication, writing, and technology apprehensions on new communication technology use in organizations: Similarities and differences across a 5-year span. Paper presented at the 2004 Conference of the National Communication Association, Chicago, IL.

Timmerman, C.E., & Scott, C.R. (2004, May). Virtually working: Communicative and structural predictors of media use and key outcomes in virtual work teams. Paper presented at the Conference of the International Communication Association, New Orleans, LA. [Top paper panel]

Considine, J.R., Meyers, R.A., & Timmerman, C.E. (2003, November). Evidence use in group quiz discussions: How do students support preferred choices? Paper presented at the Conference of the National Communication Association, Miami, FL. [Top paper panel]

Timmerman, C.E., & Kruepke, K.A. (2003). Computer-assisted instruction and student performance: A media and features study. Presented to Department of Communication “Bagels and Banter” Colloquium Series.

Dindia, K.A. Johnson, J.R., Meyers, R.A., Olson, K.M., & Timmerman, C.E. (2002). Scholarship of teaching and learning research. Presented to Department of Communication “Bagels and Banter” Colloquium Series.

Timmerman, C.E. (2002, November). A script-based framework for analyzing mindless organizational media use. Paper presented at the Conference of the National Communication Association, New Orleans, LA.

Allen, M., Timmerman, C.E., Bourhis, J., Mabry, E., Burrell, N. (2002, November). Distance education: A meta-analysis examining how learning style influences outcomes. Paper presented at the Conference of the National Communication Association, New Orleans, LA.

Timmerman, C.E. (2002, Fall). Using web forms and CGI scripts for collecting WWW-based survey data. Presentation describing methods for web-based data collection presented to the faculty and graduate students of the Department of Communication, UWM.

McGrath, M., Allen, M., Burrell, N., Timmerman, C.E. (2002, April). Determining if basketball teams’ jersey colors differentiate the number of fouls called on teams by referees. Conference of the Central States Communication Association, Milwaukee, WI.

Timmerman, C.E. (2001, November). CDs and SMIL for the delivery of multimedia online course materials. Presented at roundtable discussion, “Globalization, Technology, and UWM: What's Happening on Our Campus?”

Timmerman, C.E., (2001, November). Mindfulness/Mindlessness and media use: A conceptualization and study of media selection as mindless behavior. Paper presented at the Annual Conference of the National Communication Association, Atlanta, GA.

The affective side of technology use-between man and machine, there stands e-motion. Respondent for panel at the 2001 Conference of the National Communication Association, Atlanta, GA

Timmerman, C.E. (2000, October). Organizational communication media: Do we choose them or just use them? Colloquium for Department of Communication, University of Wisconsin, Milwaukee.

Timmerman, C.E. (1999, November). Media selection during the implementation of planned organizational change. Paper presented to the Applied Communication Division at the National Communication Association Convention, Chicago, IL. [Top paper panel]

Scott, C. R., Timmerman, C.E., Sage, D. M., & Quinn, L. (1999, November). What makes the virtual honeymoon end?: Increases in computer and group familiarity as competing explanations for communicative changes associated with repeated interaction on a group

decision support system. Paper presented to the Communication and Technology Commission of the National Communication Association, Chicago, IL.

Self presentation in online teaching/learning environments. Co-respondent for panel (with Jennifer MacLennan) at the 1999 National Communication Convention, Chicago, IL.

Scott, C. R., & Timmerman, C.E. (1999, July). Survey of group communication technology use in site and virtual teams. Paper presented at the National Communication Association Summer Conference on Communication and Technology, Washington, DC.

Timmerman, C.E. (1999, May). Organizational change in customer service: Targets and strategies for change based upon loosely-coupled, customer-organization relationships. Paper presented to the Organizational Communication Division at the International Communication Association Convention, San Francisco, CA.

Scott, C. R., & Timmerman, C.E. (1999, May). Communication technology use and multiple workplace identifications among various types of organizational teleworkers. Paper presented to the Organizational Communication Division at the International Communication Association Convention, San Francisco, CA.

Scott, C. R., Timmerman, C.E., & Quinn, L. (1999, May). A preliminary test of competing explanations for the virtual honeymoon effect: An analysis of source attribution accuracy and attribution confidence in anonymous GDSS meetings. Paper presented to the Communication and Technology Division at the International Communication Association Convention, San Francisco, CA.

Scott, C. R., & Timmerman, C.E. (1999, February). The effects of communication, writing, and technology apprehensions & technology playfulness and innovativeness on the usage of new communication technologies in organizations. Paper presented to the Organizational Communication Interest Group at the Conference of the Western States Communication Association, Vancouver, Canada. [Top paper panel]

Timmerman, C.E. (1998, November). The incoming channel as a determinant of subsequent channel selection: Matches and scripts in the garbage can. Paper presented to the Organizational Communication Division at the National Communication Association Convention, New York, NY.

Scott, C. R., Timmerman, C.E., Quinn, L, & Garrett, D. M. (1998, November). Trying to make the virtual honeymoon last a little longer: The impact of facilitation on communicative changes associated with repeated usage of a computerized group decision support system. Paper presented to the Group Communication Division at the National Communication Association Convention, New York, NY. [Top paper panel]

Timmerman, C.E. (1998, April). Negotiation and calculated ambiguity: An empirical examination of ambiguity, integrative outcomes and responses. Paper presented to the Applied Communication Interest Group at the Conference of the Southern States Communication Association, San Antonio, TX.

Scott, C. R., Shaw, S. P., Timmerman, C.E., Frank, V., Quinn, L., & Webb, R. (1998, April). Doing communication audits in state government organizations: Successful techniques and key issues. Paper presented to the Applied Communication Interest Group at the Conference of the Southern States Communication Association, San Antonio, TX.

Scott, C. R., Quinn, L., Timmerman, C.E., & Garrett, D. (1998, February). Ironic uses of group communication technology: Evidence from meeting transcripts and interviews with group decision support system (GDSS) users. Paper presented to the Organizational Communication Interest Group at the Conference of the Western States Communication Association, Denver, CO. [Top paper panel]

Shaw, T., & Timmerman, C.E. (1997, November). Business ethics on the internet: A case study of WWW bibliometrics. Poster presented to the Applied Communication Division at the National Communication Association Convention, Chicago, IL.

Scott, C. R., Timmerman, C.E., Quinn, L., & Garrett, D. M. (1997, November). When the virtual honeymoon ends earlier for some than others: User differences and the declining benefits associated with repeated usage of a computerized group decision support system. Paper presented to the Organizational Communication Division at the National Communication Association Convention, Chicago, IL.

Scott, C. R., Garrett, D. M., Timmerman, C.E., & Quinn, L. (1997, May). When the virtual honeymoon is virtually over: Declining benefits associated with repeated usage of a computerized group decision support system. Paper presented to the Communication and Technology Division of International Communication Association Convention, Montreal, Canada. [Top paper panel]

Timmerman, C.E. (1997, April). The influence of the incoming channel upon subsequent channel selection: Matches and scripts. Paper presented at the University of Texas, Department of Communication Studies Doctoral Research Internship Meeting, Austin, TX.

MacKenzie, J., Timmerman, C.E., & Chang, L. J. (1996, November). Leadership attribution and self awareness: A case study. Paper presented to the Organizational Communication Division at the National Communication Association Convention, San Diego, CA.

Timmerman, C.E. (1996, October). The influence of an incoming channel upon subsequent media selection: A rationale and proposed study. Paper presented at the Organizational Communication Miniconference, University of Illinois, UrbanaChampaign.

Timmerman, C.E., & Salem, P. J. (1995, April). Effectiveness of diffusion methods: Information adequacy and media richness. Paper presented at the Southwest Business Symposium, Edmond, OK.

Teaching

Courses

University of Wisconsin-Milwaukee, Department of Communication

105: Business and Professional Communication (undergraduate, face-to-face)

310: Communication in Organizations (undergraduate, face-to-face and online)

365: Negotiation Skills Workshop (undergraduate, online)

370: Quantitative Research Methods in Communication (undergraduate, all formats)

810: Studies of Communication in Organizations (graduate, face-to-face)

815: Communication Technologies in Organizations (graduate, face-to-face)

820: Communication in Customer Service Settings (graduate, face-to-face)

830: Negotiation (previously 860; graduate, face-to-face)

University of Texas at Austin, Department of Communication Studies

Business and Professional Speaking (undergraduate)

Small Group Discussion and Methods (undergraduate)

Introduction to Public Speaking (undergraduate)

Graduate Advising and Committees

Ph.D. Advisor (year is actual or planned graduation year; PhD program started 2008)

2018 Samantha Fylling (interim - 1 year)

2017 Michelle Fetherston, Dissertation: College Students and Career Information Seeking: Applying the Comprehensive Model of Information Seeking to Career Preparation

2017 Chang shik Choi, Dissertation: Uncertainty Appraisal in First Career Employment Information Seeking

2016 Clare Gross (interim - 1 year)

2015 Katherine (Becker) Rafferty, Dissertation: “Everything Remains Uncertain:” Theorizing Parents’ Communication about Uncertainty, Hope, and Hopelessness while Managing Complex Pediatric Chronic Conditions

Student Award: UWM Distinguished Dissertation Fellowship Student Award: Renee A. Meyers Graduate Student Scholarship

2013 Aimee Lau, Dissertation: Facebook as a Facilitator of Organizational Identification in Colleges and Universities: Exploring Relationships Among Educational Institutions, Student Tenure, And Interaction With Multiple Organizational Targets

2012 Jihyun Kim, Dissertation: Feedback and Avatar Similarity in Exercise Videogame Play: The Role of Presence

Student Award: UWM Distinguished Graduate Student Fellowship

Ph.D. Committee Member

2018 Thomas Bunton 2018 Maura Cherney 2018 Valerie Fisher 2018 Samantha Fylling 2017 Jeremy Adolphson 2014 Andy Cole 2014 Kim Smith 2013 Falon Kartch 2013 Ali Gattoni 2013 Lara Stache 2013 Kikuko Omori 2013 Mridula Mascarenhas

M. A. Advisor (Capstone or Thesis)

2017 Kristy Sorenson (MAPProject) 2015 Kris Heindel, Thesis: Relationship-based Care: A Test of the Quality Caring Model 2015 Tricia Clausen (MAPProject) 2014 Joseph Donelan (MAPProject) 2013 Arrington Stoll, Thesis: Everyone Lies 2012 Julie Maloney (MAPProject) 2011 Jueling (Helena) Li (MAPProject) 2010 Lauren Strharsky (MAPProject) 2008 Jack Zilliox (comps)

2007 Karen Hutchins (comps) 2007 Gamze Yilmaz (comps) 2007 Lisa Reitz (comps) 2006 Ben Colaw (comps) 2006 Naga Madhavapeddi (comps) 2006 Stacy Seibert (comps) 2003 Mridula Mascarenhas (comps) 2003 Kristine Kruepke, Thesis: Temporary Employees, Identification, and Intent to Stay in

a Client Organization 2002 Elizabeth DeVos (comps) 2002 Carmen Hogsett (comps) 2002 Jennifer Blaeske (comps)

M. A. Committee Member

2012 Jennifer Jackl (thesis) 2010 Rachel Gonnering (thesis) 2009 Xuan Zhao (thesis) 2008 Koa Kopacz (thesis) 2008 Malynnda Johnson (thesis) 2007 Qian Zhao (thesis) 2007 Jinsuk Kim (thesis) 2007 Leah LeFebvre (thesis) 2006 Bernice Chao (comps) 2006 Ali Gattoni (thesis) 2006 Nicole Averill (thesis) 2006 Maggie Kudick (thesis) 2005 Susan Hunnicutt (thesis) DNF Frank Miller (thesis) 2005 Brittany Rugotska (thesis) 2005 Xuan Huang (thesis) 2003 Luke Lefebvre (thesis) 2002 Tara Hulbert (comps) 2002 Karina Gaworska (comps) 2002 Jennifer Considine (thesis) 2002 Peter Hennemann (comps) 2002 Stephanie Gamble (comps)

2001 Christine Jahn (thesis) 2001 Marc McGrath (thesis) 2001 Shelly Anstey (thesis)

Independent Studies

2013 Andrew Cole 2012 Arrington Stoll 2011 Jihyun Kim 2007 Lisa Reitz 2006 Karen Hutchins 2006 Naga Madhavapeddi 2005 Kris Heindel 2002 Carmen Hogsett 2002 Maggie Nessman (undergraduate)

Undergraduate Research Supervision

2014 Paula Kivolowitz 2013 Stefanie Ballesta 2013 Christina Smith

Instructional Multimedia

2012 Negotiation Skills Workshop Lecture Modules (15 hours, Quicktime format)

2010 Quantitative Research Methods in Communication Lecture Modules (15 hours, Quicktime format)

2009 Communication in Organizations Lecture Modules (15 hours, Quicktime format)

2003 Quantitative Research Methods in Communication CD-ROM (15 hours, Windows Producer format)

2002 Communication in Organizations CD-ROM (Windows Producer format)

2001 Quantitative Research Methods in Communication CD-ROM (SMIL format)

Other Professional Development (Teaching and/or Research)

2011 UWM Certificate in Online and Blended Teaching

2009 Social Network Concepts and Analysis via UCINet (Devon D. Brewer, Ph.D.). Two-Day Research Training Seminar. UWM Center for Addiction and Behavioral Health.

2008 Structural Equation Modeling (SEM), Power Analysis in SEM, Sampling, Research Design, and Propensity Score Matching (Shenyang Guo, Ph.D.). Two-Day Research Training Seminar. UWM Center for Addiction and Behavioral Health Research.

Service

Professional

Associate Editor: Management Communication Quarterly (2013-present)

Editorial Board: Southern Communication Journal (2014-present)

External Faculty Promotion Review, Wisconsin Lutheran College (2014)

Editorial Board, Edited Book: Collaborative Processes and Decision Making in Organizations Editors: Kwasi Boateng & Ephraim Nikoi

Associate Editorial Board: Communication Studies (2013-2015)

Editorial Board: Communication Yearbook (2012-present)

Editorial Board: Management Communication Quarterly (2009-present)

Editorial Board: Communication Monographs (2007-2009)

Editorial Board, Communication Studies (2003-2006)

Reviewer (elected) for the Organizational Communication Division of the National Communication Association for the 2006 Conference.

Reviewer (elected) for the Organizational Communication Division of the National Communication Association for the 2005 Conference

Reviewer (elected) for the Organizational Communication Division of the International Communication Association, 2005 Conference

Reviewer (volunteer) for Communication and Technology Division of the International Communication Association, 2004 Conference

Reviewer for Organizational Communication Division of the International Communication Association, 2002 Conference

Ad-hoc reviewer: Communication Reports, Communication Studies, IEEE Transactions on Professional Communication, Journal of Applied Communication Research, Journal of Computer-Mediated Communication, Journal of Management Issues, Management

Communication Quarterly, The Information Society, Small Group Research, Media Psychology, Journal of the Western States Communication Association, Women’s Studies in Communication.

Department

Tenure and Promotion Case Coordinator, Peer Faculty Mentor (Erin Ruppel), 2013-present

Course Director, Organizational Communication Technology (1 TA), 2016

Chair, Department of Communication Codification Committee, 2014-present

Member, Department Climate Committee, 2013-present

Co-Chair, Northwest Quadrant Relocation Committee, 2012-present

Tenure and Promotion Case Coordinator, Peer Faculty Mentor (Katherine Fonner), 2006-2012 (promoted, with tenure).

Department Faculty and Staff Teaching Reviews (9 faculty reviews; 3 staff reviews), 2006-present

Chair, Online Course Evaluation Transition and Implementation Committee, 2011-present

Course Director, Business and Professional Communication, 2010-present

Faculty Secretary for Department of Communication, 2010-2011

Course Director, Communication in Organizations (1-2 TAs), 2009, 2013, 2014, 2016

Chair, Department of Communication Awards and Recognition Committee, 2004 - present (Chair 2007, 2009-2012, 2013-present)

Member, Department of Communication Undergraduate Advisory Committee, 2005-present

Professional Development Seminar Presentation (with J. Jordan and L. Timmerman). Technology in Research, Teaching & Professionalism, 2010.

Member, Department of Communication Ad Hoc Student Grievance Committee, 2006

Member, Department of Communication Public Speaking (COMMUN 103) Advisory Committee, 2005-2007

Chair, Department of Communication Business and Professional Speaking (COMMUN 105) Advisory Committee, 2004-2005, 2009-present

Interim Supervisor of Department STAR Student (Information Technology Assistant), 2004

Member, Department of Communication Technology Committee, 2000 – 2004

Member, Departmental Ad Hoc Committee Discussing Development Of Online MA Degree (2001)

Guest speaker for COMMUN 800, Graduate Proseminar in Communication, 2000 – present

University

Presenter, UWM Panther Foundations for Success Internship Program, 2015

Ombudsman, UWM Ombuds Council, 2014-present

Member, Letters & Science Academic Planning and Governance Committee, 2014-2017

Member, Faculty Rights and Responsibilities Committee, 2014-2015

Member, UWM Strategic Planning Communication Functional Team, 2013 (shifted to advisor capacity when committee restructured in 2014)

Search Committee Member: Dean of the College of Letters and Science, 2011 (search result: appointment of R. Swain); 2010 (failed search)

Member, Division of Social Sciences Executive (Tenure) Committee, 2007-2008, 2009-2010

Chair: Search Committee for Vice Chancellor for Student Affairs, 2006 (search result: appointment of H. Mamarchev)

Judge for Undergraduate Research Symposium (Office of Undergraduate Research), 2011

Discussion of Distance Education (UWM Learning Technology Center), Assessment Examples in Two Online Courses, Summer 2006

Speaker: University-Wide Orientation and Teaching Conference for New Teaching Assistants and Teaching Academic Staff, Summer 2003, Summer 2004

Discussion of Distance Education (for UWM Learning Technology Center), Common Problems and Solutions in Online Courses, Summer 2003, Fall 2003

Interview in Collegium (College of Letters and Science Faculty Newsletter), Tips for Developing Online Courses, Fall, 2002

Presentation at Roundtable Discussion, Globalization, Technology, and UWM: What's Happening on Our Campus? Fall, 2002

Discussion of Electronic Multimedia Lectures (UWM Institute for Global Studies), SMIL and Windows Producer for Delivering Online Content, Spring 2002