c l a r i d e n 7 - 8 september 2015 | langham place mongkok,...

Knowledge for the world business leaders C L A R I D E N 7 - 8 September 2015 | Langham Place Mongkok, Hong Kong

10 - 11 September 2015 | The Langham, Hong Kong

Dr. Robert A. Howell Session A: Managing Talent Across Generations and Workplace DiversityUnderstand and Eff ectively Maneuver through the Complexities of a Multigenerational and Multicultural Workforce7 - 8 September 2015 (Monday & Tuesday) | Langham Place Mongkok, Hong Kong

Session B: Establishing an Internal Talent Management ProgramAn End-to-End Roadmap to Implement or Improve on your Organization’s Talent Management Program10 - 11 September 2015 (Thursday & Friday) | The Langham, Hong Kong

2 Separately Bookable SessionsThe two sessions are designed to provide participants with best practices and top strategies on managing talent within their organizations, by managing the dynamics within their multigenerational and culturally diverse workforce eff ectively as well as identifying, cultivating and retaining talent from within their organizations. Participants are strongly encouraged to att end bothsessions to maximize their learning and bring these skills and actionable plans back to their workplace.

Tim Russell

Dr Tim Baker

Founder and Managing Director Tim Russell Group & Company and Training Advances

Managing DirectorWINNERS-at-WORK Pty Ltd

• International consultant & advisor with more than 35 years of experience training business leaders in the public and private sector, with leading clients including HSBC, University of Cambridge, Standard Chartered Bank, Hong Kong Productivity Council, Hong Kong Management Association, Singapore Airlines, Motorola and Marks & Spencer

• Regularly featured on high profi le media and contributor of numerous articles on many world renowned newspapers and journals on leadership training and leadership management

• Author of “Eff ective Feedback Skills” and “Gower Handbook of Management Skills”

• International consultant with 18 years of experience training and advising senior executives and business leaders on topics including talent management, performance management and workplace culture

• Leading clients include Boeing, Unilever, IBM, Singapore Airlines, Toyota, McDonald’s Corporation and Nokia

• Voted one of the 50 Most Talented Global Training & Development Leaders by the World HRD Congress in 2013 and was awarded QUT Mentor of the Year 2014 by Queensland University of Technology in 2014

• Author of fi ve books, including “Att racting and Retaining Talent: Becoming an Employer of Choice”, “The 8 Values of Highly Productive Companies: Creating wealth from a New Employment Relationship” and “The End of the Performance Review: A New Approach to Appraising Employee Performance”

Contact Admissions Offi ce at +65 6899 5030 | [email protected] | www.claridenglobal.com

“Thank you very much for conducting an extremely enjoyable yet practical course; I believe I don’t speak only for myself when I say we gained much from your insight and the perspectives you provided has broadened our view of things not only within the realm of aviation but in other fi elds as well.”

- Singapore Airlines

“Thank you - I really found the training very helpful and the method and structure you used made the 2-days not only accessible but also memorable. These past few days I’ve frequently found myself thinking back to the material we covered when in comparison previous training days have tended to slip out of the mind as soon as they’re fi nished.”

- Cambridge University Judge Business School

Tim Russell is an international consultant equipped with more than 35 years of experiencetraining senior managers, directors and business leaders in organizations in the private andpublic sector, specializing in people management, interpersonal skills, organizational change,

customer service and the training of trainers. As the Founder and Managing Director of Tim Russell Group, withbases in Singapore, London and Australia, he has trained and consulted high profi le clients from organizations acrossmultiple industries including Harrods, HSBC, Marks & Spencer, Nokia, Rolls Royce Motor Company, StandardChartered Bank, University of Cambridge, Hong Kong Management Association, Singapore Airlines, Hong KongProductivity Council, The European Commission and Western Australian Department of Transport.

Revered as a thought leader in people management and leadership management, Tim shares his expertise withworking professionals through lectures at institutions such as Singapore Institute of Management, Australian Institute of Management and Imperial College as well as frequent appearances at conferences organized by CIPD, EuropeanUnion and UK Engineering Employers’ Federation. In addition, he is regularly featured in multiple media outlets,having being interviewed on leadership and management issues on radio and television for MediaCorp Radio, BBCRadio and Brunei TV’s programs.

In addition, Tim is the author of Eff ective Feedback Skills and a contributor to the Gower Handbook of Management Skillsand has writt en numerous articles on leadership training for British, European, American, Far Eastern, Australianand New Zealand newspapers and journals such as The Director, Management Today. He is a graduate in psychologyfrom the University of London and a member of the UK Chartered Institute of Personnel & Development.

Through this program, Tim will show you how your organization can harness the power of multigenerational andculturally diversifi ed workforce to bring about new ideas and add value to your organization by leveraging thesediversifi ed skill sets and values to drive employee performance for your organization for improved competitiveadvantage.

FACULTY DIRECTOR

Tim RussellFounder and Managing Director Tim Russell Group & Company and Training Advances

2015 Clariden Global Executive Education

Managing Talent Across Generations and Workplace DiversitySession A: 7 - 8 September 2015, Langham Place Mongkok, Hong Kong

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Early Bird 1 (Register & pay by 16 July 2015):Early Bird 2 (Register & pay by 13 August 2015): Regular Tuition Fee:

Group discount of 10% for 2nd participant from the same organization. For limited time only by 13 August 2015 register 3 participants and the 4th participant will receive a complimentary seat (one discount scheme applies).

Program:

Dates: Location:

Managing Talent Across Generations and Workplace Diversity 7 - 8 September 2015Langham Place Mongkok, Hong Kong

EXECUTIVE SUMMARY

ProgramEssence:


More than two-thirds (69%) of HR leaders surveyed by Randstad Sourceright’s Global Trends 2015study said that managing an age-diverse workforce is one of the most daunting challenges they willface this year. With four or even fi ve diff erent generations working side by side, coupled with thecomplexity of cultural diversity from the increasingly global workforce, such diversity in a workplacecan present a multitude of challenges, problems and confl icts.

To help you manage the complexities of having a highly diversifi ed workforce in your organization,this highly interactive 2-day Managing Talent Across Generations and Workplace Diversity programwill provide you with an in-depth understanding on the generational and cultural trends in HongKong and the key motivators of each generation. You will learn how these trends and diff erenceswill impact your organization commercially and socially and how to leverage their diverse skill sets,perspectives and values to drive a plethora of ideas and add value to your organization. Throughinteractive discussions and case studies, you will evaluate and re-look at your existing HR policiesand programs against learning lessons and best practices from leading organizations to ensure that they align with your employees’ values to bring out the best out of each generation of your workforce.

In addition, you will gain strategies on successfully earning your senior management’s support for diversity initiatives and eff ectively managing resistance across a multigenerational workforce. Youwill also learn about latest Hong Kong laws and policies regarding discrimination, equality anddiversity and how to handle diffi cult conversations and confl icts with or between employees. Led by Tim Russell, an international management consultant with more than 35 years of experience consultingand training on organizational diversity, change and interpersonal skills, you will learn how to takeadvantage of your multigenerational workforce and eff ectively att ract and retain employees whileincreasing employee engagement and performance for improved competitive advantage.

US$2,390US$2,590US$2,690

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Update your company’s HR strategies by understanding the generational, cultural and diversity changes occurring in Hong Kong:• Develop a deep understanding of the mindset and motivators of the diff erent generations (Traditionalists, Baby

Boomers, Generation X, Generation Y / Millennials, Generation Z) and learn how you can leverage this to achieve organizational goals

• Understand the current demographic position in Hong Kong and how it is impacting your organization• Measure your organization’s policies and practices against the values of your staff and re-align your recruitment,

retention and performance management methods to retain diversifi ed talents within your organization• Evaluate and re-look at your existing HR policies and programs against learning lessons and best practices from

other organizations through hands on exercises• Promote programs on cultural understanding, diversity and fl exible working and reward systems while

successfully earning your senior management’s support for diversity initiatives• Eff ectively handle resistance to change• Discover how to handle diffi cult conversations and confl icts with or between employees of diverse backgrounds

LEARNING OBJECTIVES

WHO WILL BENEFIT THE MOST

This program is designed for but not limited to all mid to senior Human Resources Managers, Directors, Head of Departments, Line Managers, Supervisors, Team Leaders as well as business leaders responsible for ensuring that their organization’s policies and procedures on engagement, recruitment, reward, talent retention and performance management are in line with the generational, cultural and diversity changes taking place in Hong Kong.

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PROGRAM INTRODUCTION

According to a Kelly Services survey, 50% of employees in Asia Pacifi c reported having had severe intergenerational confl icts in the workplace. Are you grappling with the competing demands of the diff erent generations while keeping them motivated and productive? Are your organization’s policies and procedures bringing out the best in yourmultigenerational and multicultural workforce?

The diff erent expectations, perspectives, goals and communication styles of each generation can spell confl icts that are detrimental to an organization’s performance and day-to-day operations. While harnessing the strength of a diversifi ed workforce can increase your competitive advantage, organizations that ignore the impact of the multigenerational workforce risk losing out in the war for talent. Through interactive discussions and case studies, Clariden’s highlyinteractive 2-day Managing Talent Across Generations and Workplace Diversity program will prompt you to relookyour HR policies and programs concerning recruitment, retention, rewards, performance management and successionplanning to move away from the traditional one-size-fi ts-all model and welcome a more fl exible management structure that caters to diff erent generations, cultures, values, aspirations and motivations.

You will learn about generational and cultural trends in Hong Kong and the key motivators and common perceptionseach generation responds and possesses as well as the implications they bring to you and/or your organizationon a company, departmental and individual level. You will gain insight into how to successfully earn your seniormanagement’s support for diversity initiatives and how to eff ectively manage resistance across a multigenerational workforce. You will also learn about latest Hong Kong laws and policies regarding discrimination, equality and diversity and how to handle diffi cult conversations and confl icts with or between employees.

With the facilitative training approach by our faculty director Tim Russell, you will leave the program with renewed ideas and strategies to bring out the strengths of talents of diverse generation and cultural backgrounds, thus reapingthe benefi ts of cohesive working relationships and increase productivity within your organization in the long term.






PROGRAM OUTLINE

DAY ONE - Morning

Introductions, Outline of the Program and Review of the Pre-program Survey

Exploring Generational and Cultural Issues• Dimensions of culture• How and why cultures have changed in Hong Kong over the years• The implications of these changes• Dimensions of generational culture• Demographic data for Hong Kong by:

o Ageo Gendero Educational levelo Years of service

• The links between culture, economic cycles, globalization and government policies• Exercise to review how multigenerational and multicultural issues impact your organization:

o Commerciallyo Sociallyo Alignment

How Does Your Organization’s Practices and Policies Align with the Values of Your Staff ? o Employee engagemento Leadership and authorityo Working styleso Use of technologyo Work/life balanceo Learning and development

• Exercise to evaluate your practices and policies

DAY ONE - Afternoon

Relooking at Your HR Policies and Practices and Addressing Multigenerational and Multicultural Implications• Case studies comparing with other organizations

o Organizational structures and reportingo Recruitmento Retentiono Training, coaching and mentoringo Rewardo Motivationo Teamworko Performance managemento Discipline and terminationo Career managemento Succession planning o Flexible working arrangementso Maternity, paternity and child and elder careo Retiremento Retrenchment and redundancy

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DAY TWO - Morning

Review of Previous Day’s Work

Managing Staff Across Geographical Boundaries• Maintaining employee reporting systems• Managing the task• Managing the team• Managing the individual

Laws and Policies Regarding Discrimination, Equality and Diversity o Race o Religion o Gender o Age o Sexual orientation o Disability o Workers’ rights o Union membership o Flexible working practices o Well being

• Case studies using recent examples

Handling Diffi cult Conversations and Confl icts Using Diff erent Media o Interviews o Meetings o Face to face o Telephone o Video conferencing o Social media o Email and messaging

• Skill sessions with demonstrations, practice and feedback

DAY TWO - Afternoon

• Skills sessions continued

How to Promote and Manage Multicultural and Multigenerational Engagement Programs o On a company wide basis o On a departmental basis o On an individual basis

How to Infl uence Senior Management o Strategies to use on diff erent management functions o Establishing champions and sponsors

How to Handle Resistance to Change o Typical causes of resistance o How to pre-empt them o How to counter them if they do arise

Review of the Program

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7Contact Admissions Offi ce at +65 6899 5030 | [email protected] | www.claridenglobal.com

“Tim Baker is an excellent coach with outstanding communication and conceptual skills. The services provided by his companyare of the highest standard in the human resources industry and are guaranteed to produce results.”

- Project Manager, Gold Coast City Council

“Tim Baker’s knowledge of his topic was excellent and his group interaction skills encouraged open discussion based learning.”- Managing Director, Bornhorst & Ward

Dr Tim Baker is the Managing Director of WINNERS-at-WORK Pty Ltd, a consultancy with asuccessful track record in transforming organizational capability through vital areas includingtalent management, facilitating performance enhancement, workplace culture change, change

management, leadership development and team development. He frequently trains, coaches and advises senior executives and business leaders across various industries in countries such as Singapore, Hong Kong, Taiwan, Indonesia,Australia, New Zealand, Canada and Saudi Arabia. His clients include Singapore Airlines, Boeing, Unilever, Lenovo,IBM, Triumph, Toyota, McDonald’s Corporation, Nokia, PricewaterhouseCoopers, Sydney Symphony Orchestra andWarner Brothers Movie World.

A highly revered authority in his industry, he was voted as one of the 50 Most Talented Global Training & DevelopmentLeaders by the World HRD Congress in 2013 and was awarded QUT Mentor of the Year 2014 by Queensland Universityof Technology. He has also shared his expertise at more than 2,430 seminars, workshops and keynote addresses to over45,000 people in 11 countries across 21 industry groups, on topics including “The Four Key Infl uencing Strategies”.

Outside of his consultancy and advisory role, Tim is also a Corporate Educator and Post Graduate Lecturer at QueenslandUniversity of Technology (specializing in organizational behaviour, high performing teams and leadership) and aState Councillor at The Australian Human Resources Institute (AHRI), a Senior Advisor – Organizational Change andLeadership Development at Local Government Association of Queensland. In addition, he has authored fi ve books,namely Att racting and Retaining Talent: Becoming an Employer of Choice, The New Infl uencing Toolkit: Capabilitiesfor Communicating with Infl uence, The 8 Values of Highly Productive Companies: Creating Wealth from a NewEmployment Relationship, The End of the Performance Review: A New Approach to Appraising Employee Performanceand Conversations at Work: Promoting a Culture of Conversation (co-authored with Aubrey Warren).

Through this program, Tim will show you how to leverage the skills and capabilities your talents contribute to yourorganization and provide them with the recognition they deserve. In addition, he will also equip you with strategies toidentify top talents within your organizations for succession planning and cultivate a workplace culture that engageswith your employees and support their development and career.

FACULTY DIRECTOR

Dr Tim BakerManaging DirectorWINNERS-at-WORK Pty Ltd


Establishing an Internal Talent Management ProgramSession B: 10 - 11 September 2015, The Langham, Hong Kong

ProgramEssence:

8Contact Admissions Offi ce at +65 6899 5030 | [email protected] | www.claridenglobal.com

Does your organization have the right talent to achieve your company’s current and future goals?Do you have the ability to att ract and retain the right talent? Is your succession planning programeff ective?

As the talent war intensifi es with globalization and intensifi ed competition, your organizationmust implement strong talent management programs and practices to harness the capabilities of your human capital and successfully manage this critical resource - talent. Led by Dr Tim Baker, anexperience talent management trainer, consultant and author, this 2-day “Establishing an InternalTalent Management Program” program will be an end-to-end roadmap for organizations looking at implementing or improving your organization’s talent management program.

Through interactive discussions and case studies, you will understand the value of talentmanagement and why it is critical for your organization. Learn best practices from the 10 essential talent management lessons and how to incorporate them into your organization’s talent att raction,recruitment, onboarding, development, motivation, appraisal and retention strategies. You will beguided through an in-depth analysis and benchmarking of your organization’s current talentmanagement program using the 8 Values of Highly Productive Companies framework focusing onareas including employee engagement, internal mobility and succession planning. In addition, youwill learn the importance of utilizing both the traditional and non job roles performance management framework to bett er assess and appraise employees.

Find out how to identify critical roles and high potential employees to build an eff ective succession program. Gain insight into establishing diff erent reward packages for talent vs employee andexploring monetary and non-monetary incentives that work. You will leave this program with acompleted action plan for internal talent management that can be implemented in your organizationimmediately.

Program:

Dates: Location:

Establishing an Internal Talent Management Program 10 - 11 September 2015The Langham, Hong Kong

EXECUTIVE SUMMARY

Early Bird 1 (Register & pay by 16 July 2015):Early Bird 2 (Register & pay by 13 August 2015): Regular Tuition Fee:

Group discount of 10% for 2nd participant from the same organization. For limited time only by 13 August 2015 register 3 participants and the 4th participant will receive a complimentary seat (one discount scheme applies).

US$2,390US$2,590US$2,690




• Identify the crucial components of a internal talent management program to successfully implement or improve on your existing talent management program

• Benchmark your organization’s current talent management program using the 8 Values of Highly Productive Companies framework

• Learn best practices from the 10 essential talent management lessons and internal talent management strategies from leading organizations

• Develop a workplace culture that engages with employees and supports employees’ personal development in the organization by relooking vital organizational policies and procedures involving talent att raction, recruitment, onboarding, development, motivation, appraisal and retention

• Discover how to identify critical roles and high potential employees and assess their leadership capabilities to build an eff ective succession program and grow leaders within your organization

• Explore the eff ectiveness of traditional vs non job roles performance management framework and utilizing them to provide an all-rounded performance assessment for your employees/subordinates

• Align your organization’s learning and development systems with compensation and rewards system to develop monetary and non-monetary rewards and provide the recognition that your toptalents deserve

LEARNING OBJECTIVES

WHO WILL BENEFIT THE MOST

This program is designed for but not limited to mid to senior level Human Resources, Talent, Compensation and Rewards, Performance Management, Business Manager and Directors who want to increase the productivity and strength of their workforce through strategic talent acquisition, talent retention, employee engagement, succession planning, performance management and customized rewards packages.

PROGRAM INTRODUCTION

With an intensifi ed global marketplace, organizations today are no longer competing on market share and profi ts alone. Many business leaders discover that with globalization comes fi ercer competition of resources for production of goods and services, with one of the most pertinent competition involving competing for talent. To maximize the capabilities and skill sets of their human capital and meet business goals, stay ahead of competition and satisfy customers’ needs, this highly interactive 2-day “Establishing an Internal Talent Management Program” program equip HR professionals and business leaders with critical skills for implementing or improving on your organization’s talent management program.

Guided by faculty director Dr Tim Baker, you will benchmark and analyse your current talent management programsagainst best practices and gain in-depth understanding and practical ideas on relooking vital procedures includingemployee engagement, workplace culture and internal mobility. Through interactive case studies and discussions, this program will be a comprehensive end-to-end roadmap guiding you through key elements of talent management from talent att raction, recruitment, development, appraisal, retention to succession planning to aid you in developing your organization into an employer which focuses on bringing out the best in employees for their career advancement.

Explore the eff ectiveness of using both traditional and non job roles performance management framework to bett er assess and appraise employees and fi nd out how to identify critical roles and high potential employees and assess their leadership capabilities to build an eff ective succession program. Gain insight into establishing diff erentreward packages for talent vs employee, integrating learning and development systems with your compensationand rewards and exploring monetary and non-monetary incentives that work. At the end of this program, you willleave this program with a completed action plan that can be implemented in your organization immediately to eff ectively retain your top talents and harness their skills for increased competitive advantage for your organization to emerge as a top employer in your industry.



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PROGRAM OUTLINE

DAY ONE

What is Talent Management?• Objectives & outline• Defi ning talent management• What the experts have to say?• What does a talent management program include?• Defi nition of talent ( Talent = competency + commitment + contribution)• What are the seven Key Processes?

o Att racting,o Recruiting, o On-boardingo Developingo Motivatingo Appraisingo Retaining

• Value of talent managemento Best practice: The 10 essential talent management lessons from industryo Research on talent management and its eff ectiveness

Employee Engagement and the Eight Values of Highly Productive Companies• The changing world of work• The changing needs of organizations & employees• Group discussion: Benchmarking your organization against the model• The changing psychological contract• Traditional vs new employment relationship model

o Best practice: The new employment relationship model• Group discussion: How does your organization compare against the ideal workplace culture for engagement, att raction, and

retention

Measuring & Developing a Productive Workplace Culture• Corporate Culture Change Cycle: Case Study• Case study: How an organization went about changing their culture

o Discussion on lessons learnt from the case• Strategies for engagement

o The fi ve elements that drive employee engagement & how they can be implemented in your organization o Group exercise: Implementing the fi ve elements in an organization

• Strategies for succession planning and internal mobilityo Best practice case study of internal mobility at Sodexoo Organization transition from replacement planning to succession management. (Review the process, the

data that needs collecting, learning support mechanisms available, assessment tools and action planningprocess)

Performance-Focus Vs Job-Focus Frameworks • Performance Management Framework

o The seven-step performance management frameworko Case study: Development of a performance management framework at QTKo The increasing importance of non-job roles in performance



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• Consider the four non-job roles framework• Overcoming the pitfalls of the traditional performance appraisal system

o Research sharing on the performance review o Experience sharing on performance reviews

• Shift ing from performance assessment to performance development o Five Conversations Framework using case studies o Five additional performance conversations

DAY 2 - Morning

Review of Day 1

Building a Leadership Pipeline • • Anticipating and matching future critical roles with high potential candidates

o Five att ributes for identifying potential Motivation Curiosity Insight Engagement Determination

o How to assess for high potential with a good level of accuracy• • Methods of leadership development

o Developing the high potential employee (options open to organizations) o Group discussion: Executive coaching o Implementing a mentoring program that works using case studies

• • Assessing leadership capability o Case studies:360-degree feedback o Self-refl ection approaches to leadership learning

Rewards and Recognition that Work • How HR professionals can create diff erent reward packages for talent vs employees

o Aligning learning and development with compensation and rewards (diff erentiation in L & D and C & R systems; Choosing L & D and C & R strategies; The benefi ts of integration; Taking action)

o Case study: Integrating Learning and Development with Compensation and rewards at Hertz • Monetary and non-monetary rewards

o Types of remuneration packages o 24 Non-monetary incentives that work

• Team vs individual reward systems: pros and cons o Group discussion: The merits of team or individual rewards

Briefi ng & Preparation for Group Presentations

Participants will be broken into several teams and be given the opportunity to give a brief group presentation on one aspect of talent management from the program. The key questions for the group presentation are:• Briefl y identify the area of talent management and explain it to the audience• Why does it have relevance to your organization?• Outline a process of implementation• How will you measure success?

Group PresentationsAft er each presentation, the facilitator will invite each group in the audience to ask a thought provoking question to stimulate discussion. The facilitator uses these presentations to also generate further learning.




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REGISTRATION PAGE

Knowledge for the world business leaders C L A R I D E N7 - 8 September 2015, Langham Place Mongkok, Hong Kong

10 - 11 September 2015, The Langham, Hong Kong

Booking Contact (Approving Manager) Mr/Mrs/Ms:_____________________Job Title:_________________________ Department:_____________________Telephone:_______________________ Fax:____________________________Email:____________________________________________________________Organization:_____________________________________________________Address:___________________________________________________________________________________________________Postal Code:____________

I would like to receive more information on hotel accommodation using Clariden Global coporate rate.

Please register the following participant for this seminar.(Please tick □ to select your seminar(s). You may tick more than one.)

PAYMENT METHODS

GROUP DISCOUNTS

4 WAYS TO REGISTER

Email: [email protected]

Fax: +65 6567 4328

Call: +65 6899 5030

Website: www.claridenglobal.com

HOW TO REGISTER AND PAYAn invoice and registration confi rmation will be sent within 7 days, please contact us if you have not heard from us within 7 days. Payment can be made by credit card, by bank transfer or by cheque. ALL PAYMENTS MUST BE RECEIVED IN ADVANCE OF THE EVENT.

ACCOMMODATIONAccommodation is not included in the program fee but you will be entitled to use our corporate rate for your accommodation. Information will be sent along with your registration confi rmation.

CANCELLATIONS AND SUBSTITUTIONS

VENUE AND ACCOMMODATION INFORMATION

Once we have received your booking, the place(s) are confi rmed. No refunds will be made for any cancellations, however, program credits of equivalent value only applicable for Clariden Global events will be provided. Credits can only beredeemed for 1 program and is valid for only one (1) year from date of issue.

Substitution with a qualifi ed candidate is allowed by providing at least 5 working days of advance notice to Clariden Global. One time substitution is allowed with no charges. Subsequent substitutions will be charged 10% admin fee.

Langham Place Mongkok, Hong Kong7 - 8 September 2015555 Shanghai Street, Mongkok, Kowloon, Hong KongTel: +(852) 3552 3388Website: htt p://hongkong.langhamplacehotels.com/index.html

The Langham, Hong Kong10 - 11 September 20158 Peking Road, TsimshatsuiKowloon, Hong KongTel: +(852) 2375 1133Website: htt p://www.langhamhotels.com/en/the-langham/hong-kong/

ALL CANCELLATIONS MUST BE RECEIVED IN WRITTEN FORM

PLEASE NOTE: CLARIDEN GLOBAL INTERNATIONAL LIMITED reserves the right to change the content and timing of the programme, the speakers and the date and venue due to reasons beyond their control. If in the unlikely event that the course is cancelled, CLARIDEN GLOBAL INTERNATIONAL LIMITED will refund the full amount and disclaim any further liability.

ENQUIRIES: If you have any queries about registration or payment please do not hesitate to contact our client services department on +65 6899 5030.

PRIVATE DISCLOSURE STATEMENT: Any information provided by you in relation to this event is being collected by CLARIDEN GLOBAL INTERNATIONAL LIMITED and will be held in the strictest confi dence. It will be added to our database for the primary purpose of providing you with information about future events and services.

Visit us at www.claridenglobal.com for upcoming events

FOR OFFICIAL USE

FEE RECEIVED REFERENCE L5143_5147/JS/KY

Session

Session A: Managing Talent Across Generations and

Workplace Diversity (7 – 8 Sep)

US$2,390

US$2,390

US$2,590

US$2,590

US$2,690

US$2,690Session B: Establishing an

Internal Talent Management Program (10 – 11 Sep)

1st Early Bird Fee Per

Participant (If payments

& registrations are received by

16 Jul 2015)

2nd Early Bird Fee Per

Participant (If payments

& registrations are received by 13 Aug 2015)

Regular FeePer Participant

PROGRAM FEES

1st Participant Name (Mr/Mrs/Ms):_____________________________________Job Title:___________________ Department:_____________________________Telephone:___________________________ Fax:___________________________Email:_____________________________________ Date of Birth:______________

2nd Participant Name (Mr/Mrs/Ms):_____________________________________Job Title:___________________ Department:_____________________________Telephone:___________________________ Fax:___________________________Email:_____________________________________ Date of Birth:______________

3rd Participant Name (Mr/Mrs/Ms):_____________________________________Job Title:___________________ Department:_____________________________Telephone:___________________________ Fax:___________________________Email:_____________________________________ Date of Birth:______________

4th Participant Name (Mr/Mrs/Ms):_____________________________________Job Title:___________________ Department:_____________________________Telephone:___________________________ Fax:___________________________Email:_____________________________________ Date of Birth:______________

Seminar(s): Session A Session B□ □




Group discount of 10% for 2nd participant from the same organization. For limited time only by 13 August 2015 register 3 participants and the 4th participant will receive a complimentary seat (One discount scheme applies).

Note: GST is applicable to participants from Singapore registered companies.

BY CHEQUE / BANK DRAFT :Made payable to CLARIDEN GLOBAL INTERNATIONAL LIMITED and mail to: 3 International Business Park, #04-29, Nordic European Centre, Singapore 609927.

BY TELEGRAPHIC TRANSFER TO:Bank Name: Standard Chartered BankBank Code: 7144Bank Branch Code: 001Bank Address: 6 Batt ery Road, #01-01 Singapore 049909Bank Account No: 0107775042Bank Account name: CLARIDEN GLOBAL INTERNATIONAL LIMITEDSWIFT Code: SCBLSG22

Please note that all bank charges are to be borne by participants. Please ensure Clariden Global International Limited receives the full invoiced amount.Note: Please include invoice number on all payment types and your company’s name in your payment instructions for our reference.

CREDIT CARD:To make payment by credit card, please call our client services hotline at+65 6899 5030.

c l a r i d e n 7 - 8 september 2015 | langham place mongkok,...

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