ca lf17 presentation - a roadmap for success by kristin centanni
TRANSCRIPT
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California Leadership Forum
A Roadmap for Success: Building World Class Teams
December 2017
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Today’s Presenters
Richard GillihanDirector, CalHRState of CA
Kristin CentanniDirector, State & Local Government AdvisoryPwC
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Get your phones ready to
text:
<CODE> <YOUR ANSWER>
to 22333
374173 Flexibility
What is your biggest workforce challenge today?
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The factors shaping the Workforce of the FutureWorkforce disruption being driven by the convergence of social, demographic, and technological trends.
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Workforce Strategy
•Talent management
•Technology: AI/Robotics
•Contingent/“Gig” Workers
•Re-skilling
Workforce Environment
•Geographic footprint
•Workspace design
•Work/life flexibility
•Enterprise collaboration
•Enabling technologies
Workforce Experience
•Culture and purpose
•Total rewards
•Wellness/well-being
•Diversity and inclusion
How do we think about and plan our Workforce of the Future
“What capabilities do we need?”
“How do we interact?”
“What do we offer?”
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Get your phones ready to
text:
<CODE> <YOUR ANSWER>
to 22333
374173 Flexibility
What workforce innovation is your organization most proud of?
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Workforce ‘Hot Topics’
Workforce Risk
Alternative Workplace Strategies
Enabling Technologies
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Hot Topic 1: Alternative Workplace Strategies (AWS)
“Technology”(IT)
“Practices”(HR)
“Places”(Real Estate)
3 contributors for a successful AWS
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Hot Topic 2: Digital Enablers for Workforce
Numerous enabling technologies can be powerful for government
Research shows that what makes people happiest at work is getting
things done and that helping employees improve their own work
performance through technology makes them happier - improving total
workforce productivity by close to 67% and increasing profits by up to 35%.1
67%
1. Hong Kong Polytechnic (2013) and Harvard Business School (2010) 11
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Hot Topic 3: Managing Workforce Risk
Dealing with crises and incidents at work
Crisis Remediation
Culture and Conduct Tools
Strategic Culture Alignment
Combining the right leadership to front-line
connections and collaboration with
feedback and monitoring tools within an
organization to foster the proper
workplace culture and uphold the
standards put in place.
60% of leaders feel culture is more important than strategy and 65% report experiencing at least one crisis in the past three years. 1
Develop response strategy first
and then conduct a thorough
review of policies procedures,
compliance measures and
level of engagement with
stakeholders.
The use of assessment and
risk analysis tools pull forward
data and information to
understand gaps in behaviors
and norms (informal) with
written policies and codes of
conduct (formal).
1. Global CEO Pulse Survey, 2016, PwC 12
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CalHR portion
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Q&A
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