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CA VPM Overview and RoadmapThe Future of Systems Management Agents
Nasser Ansari
Director, Product Management
Terms of This Presentation
This presentation was based on current information and resource allocations as of October
2009 and is subject to change or withdrawal by CA at any time without notice.
Notwithstanding anything in this presentation to the contrary, this presentation shall not serve
to (i) affect the rights and/or obligations of CA or its licensees under any existing or future
written license agreement or services agreement relating to any CA software product; or (ii)
amend any product documentation or specifications for any CA software product. The
development, release and timing of any features or functionality described in this presentation
remain at CA’s sole discretion. Notwithstanding anything in this presentation to the contrary,
upon the general availability of any future CA product release referenced in this presentation,
CA will make such release available (i) for sale to new licensees of such product; and (ii) to
existing licensees of such product on a when and if-available basis as part of CA maintenance
and support, and in the form of a regularly scheduled major product release. Such releases
may be made available to current licensees of such product who are current subscribers to CA
maintenance and support on a when and if-available basis. In the event of a conflict between
the terms of this paragraph and any other information contained in this presentation, the
terms of this paragraph shall govern.
2 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
For Informational Purposes Only
Certain information in this presentation may outline CA’s general product direction. All
information in this presentation is for your informational purposes only and may not be
incorporated into any contract. CA assumes no responsibility for the accuracy or completeness
of the information. To the extent permitted by applicable law, CA provides this document “as
is” without warranty of any kind, including without limitation, any implied warranties or
merchantability, fitness for a particular purpose, or non-infringement. In no event will CA be
liable for any loss or damage, direct or indirect, from the use of this document, including,
without limitation, lost profits, lost investment, business interruption, goodwill, or lost data,
even if CA is expressly advised of the possibility of such damages.
3 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
4 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
Agenda
> Virtualisation Management: Trends, Promises and
Challenges
> CA Service Assurance and Automation Management in
Virtual Environments
> CA VPM
Features
Integrations
Roadmap
> Questions
38
50
15
% Growth in Virtualisation Mgmt
Number of VMs where management becomes critical
% Workloads virtualised in production
Why “Manage” Virtualisation?
6 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
Customer Challenges: Virtualisation
NETWORK MANAGER
• I need to see exactly what the
problem is, what is the root-cause
and quickly...…
• I want to keep up with the fast
changing virtual environment
DB ADMINISTRATOR
• How is my DB performing in
physical & virtual environments
and is virtualisation causing
performance issues?
• I would like to see the
performance and status of the
DB performance as well as
virtual systems in one tool
SERVICE DESK
• Even though we have new teams for
virtualisation management, I want to
have a consistent process so I know
who to notify and who is fixing the
issue?
SYSTEM ENGINEER
• I need visibility into the
performance of all my physical and
virtual systems in one place
• What are the historical utilisation
rates? Am I under-provisioning or
over-provisioning?• I like the savings of
virtualisation but I want to
be confident that our
customer facing applications
are performing well
• If there is potential service
issue, can we pinpoint and
resolve the problem quickly
within the virtual
environment
• Are we in compliance with
all the regulatory
requirements in this shared
infrastructure?
LOB MANAGER
7 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
Customer Challenge: Balancing Innovation With Operations
> Cost Control and Reduction
> Improved Service Quality
> IT Predictability/Efficiency
> Data Center Automation
> Improved Service Agility
Innovation
Operations Sustainability
30%
70%
Allocation of IT budget Today
Aspirations for IT budget
8 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
What If You Could?
> Free up staff for strategic projects
> Reduce downtime by
> Improve server to admin ratios by
> Reduce your operating expenses by
> Improve utilisation of virtual servers
as much as 30%
as much as 400%
as much as 50%
between 15 – 30%
by as much as 43%
Source: CA GIS implementation of CA Tools and IDC case study ROI metrics
9 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
AutomationAssurance
CA Assurance and Automation Strategy
PhysicalSystems
VirtualSystems
Networks
Virtual Container
Databases
Application
Applications
SOA based integrations
Agent-based or Remote Polling
Availability and Performance Dashboards and Reports
Root Cause Analysis, Event Automation
Service Dashboards and Reporting
Service Modeling and Impact Analysis
Service AutomationSelf Service Provisioning
Change Detection and Remediation
Database
Discovery and Configuration
Performance Management and Reporting
CM
DB
Servic
e D
esk
IT
Pro
cess A
uto
matio
n
11 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
CA Spectrum Service Assurance
Manager
CA NSM
CA Assurance and Automation Solution SetAvailable today
CA SpectrumAutomation
Manager
CA eHealth Performance
Manager &
CA Spectrum Infrastructure
Manager
CA WorkloadAutomation
(AutoSysdSeries)
Service Modeling
Service Impact Dashboards
Performance analysis & reporting
Model based RCA
System management
Event management
Configurationmanagement
Process Automation Provisioning
Workload Scheduling
CA Virtual Performance Management OSAgents
Virtual platforms
“Our best in class modular products are increasingly integrated and converging into a single solution for Business Service Assurance and Automation” – John Swainson, CEO
Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA12
Virtualisation MANAGEMENT is Key to Broad Virtualisation Rollout
Dev andTest
LimitedProduction
ExtensiveProduction
EnterprisePlatform
Management “Tipping Points”Element ManagementEnterprise Management
CA
13
•Few mgt. needs•Little exec. visibility
•No process impact
•Few compliance, security concerns
•P+V Systems Mgt.•Performance Mgt.•Business Continuity•Provisioning, Change& Configuration Mgt.
•Integrated Network Mgt.
•Application Performance
•Chargeback•Compliance & Security
•Capacity Planning
•Private & Public Clouds•Service Oriented Infra.•Predictive Orchestration
•Next Generation DC
Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
14 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
It's All About Your Ability To…
>Enhance Visibility = Reduce Costs
>Dynamic Optimisation= Predictability
>Improve Agility = Service Quality
Enhance Visibility> Single Pane of Glass – Visualise your entire virtual infrastructure
Leverage existing investment in fault management solution to manage
virtual servers
Automatically discover virtual servers, their virtual machines and the logical
relationships between them
15 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
Enhance Visibility> Keep up with the changes in virtual environments
Visually distinguish virtual hosts and physical host in the topology
map and highlight known issues
Detect Dynamic Resource Allocation needs and vMotion activity and
automatically update the topology in real-time
16 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
VmotionOccurs!
Enhance Visibility
> Maintain your IT Service
context
Add virtual infrastructure
to your traditional tool
and gain top down service
context across your all
your IT domains
Leverage existing
escalation and notification
processes to virtualised
environments
17 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
Improve Agility
> Rapid Fault Isolation and
RCA
Proactively poll and
capture real-time metrics
from virtual hosts and VMs
Root cause analytics based
on models vs. rules to
isolate faults across
physical and virtual
systems and intelligently
suppress symptomatic
alarms on virtual machines
18 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
> Improve Predictability
Proactive performance monitoring across IT domains – systems (virtual, OS),
networks, databases and applications
Plan for capacity by getting real-time dashboard metrics and historic view of your
virtual infrastructure
Proactively identify systemic issues in the virtual environment before they impact the
services and users
Dynamic Optimisation
19 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
> Optimise Resources
Allocate and de-allocate resources across VMs based on policy
Improve ROI of individual virtualised hosts
Dynamic Optimisation
20 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
CA’s Credentials in Virtualisation Management
21
“Breakthrough CA Data Center
Automation Manager”
“CA Embraces Virtualisation As
Future Of Data Center
Management” “Test shows CA has the best handle
[of virtualisation management]”
EMA All Star First Team – solo
“Strong innovation, highly
capable, proven solutions”
“Integrating virtual and physical
systems management, rather
than …silo-based approach”
“”CA Embraces Virtualisation As Future Of Data Center Management”
Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
23
CA VPM Overview
> Delivers standards-based, integrated fault and performance
management for both virtual and physical Systems
> Common agent technology that is integrated with CA’s
enterprise managers CA Spectrum Infrastructure Manager
CA eHealth Performance Manager
CA NSM
CA Spectrum Automation Manager
> Provides centralised management of physical, virtual and
clustered systems and broad coverage of heterogeneous
platforms
Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
AutomationAssurance
Common Performance & Availability Metric Collection
Physical andBlade Systems
VirtualSystems
ClusterSystems
Virtual Container
Clusters
CA VPM: Centralised Management
Monitoring and Management Modules
Deployment and Configuration
Services
Integration with Assurance and Automation Managers
Common Security Model Based Access
SOA Based Architecture
Performance and Utilisation Reporting
Event Correlation and Root Cause Analysis
Service Automation & ProvisioningSelf Service Provisioning
Change Management and Remediation
24 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
CA VPM: Benefits For You> Provide centralised management of physical,
virtual and clustered systems and broad
coverage of heterogeneous platforms
> Add virtualised environments seamlessly to
existing systems, network management
tools
Faster time to value
Accurate root-cause and fault isolation
Proactive performance monitoring
Top down service views
> Built-in integrations with
CA Spectrum Infrastructure Manager
CA eHealth Performance Manager
CA NSM
CA Spectrum Automation Manager
Improve service quality and predictability
Enhance operational visibility and reduce costs
Improve ROI using existing tools and established processes
25
Core Functionality
> Real-time discovery and topology mapping
Enables administrators to locate every aspect of the virtual host
and its sessions
> Centralised management of virtual and physical environments
Single point of control and operational visibility
> Broad coverage
VMware, Sun, IBM and Citrix
> Proactive performance monitoring and reporting
Enable baseline and also in capacity planning
Dynamic resource brokering to optimise resources
> Web-based user interface and reporting
Browser based access to simpify deployment
> Role-based access
Defining access privileges according to the role of the user
26 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
Broad Platform Coverage
> Virtual Platforms
VMware
Sun Solaris Zones
IBM POWER LPAR P5/P6
Cisco N1000v *
Hyper-V *
Xen Support
MS Clusters *
IBM HACMP *
Sun Cluster*
> OS Platforms
Windows
Sun Solaris
AIX
Red Hat Linux
SUSE Linux
HPUX
DIGITAL UNIX
zLinux*
* Coming Soon * Coming soon
28 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
VMware Support
VC Integration Architecture
ESX Server
ESX Server
ManagerComponents
CA VPM VC agentcomponentsinstalled
VC Server
ESX Server
> Visualise the logical relationships of physical and virtual servers
> Enhances existing business process views to provide insight to the business value of virtual resources
> Multiple vCenter view
29 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
Reporting
> Inventory reports
> Top N utilisation reports
> Snapshot / VMware tools
reports
> Datastore reports
Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA30
Dynamic Resource Brokering
> Flexible
> More Actions available
Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
> User defined actions
> Across platforms
31
Virtual Machine Provisioning
> Virtual Machine provisioning through virtualisation vendor
management console
> Template / through specification
Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA32
CA VPM: Value Proposition
VM security and access
Heterogeneous virtual environment
Centralised management for VMware, Sun, IBM and Citrix
Models based vs. rules based root cause analytics and fault isolation
Key Challenges Key Functionality
Role based access and security
October 20, 2009 Copyright © 2009 CA. All rights reserved.
Virtual machine sprawl Auto discovery and topology mapping of VMs to host machines
Increased downtime
Poor performance metrics Proactive performance monitoring for better capacity planning
Fluctuating resources Dynamic resource brokering to optimise resources from 15-30%
33
Customers Success Stories
34 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
Challenge: Poor performance visibility in theirVMware environment, poor applicationavailability
Results:• Centralised and standardised management
of their virtual and physical server environments• Critical visibility into VMware performance
that previously did not exist• Identified and resolved recurring problems
and eliminated “quick fixes”
Challenge: Many point tools, needed aStandardised tool that could scale and be costeffective
Results:• Simplified and standardised their global
infrastructure management across P+V• Increased IT productivity• Controlled costs
Challenge: Outgrew their open source tool,needed RCA, OS level monitoring, deepperformance
Results:• Single pane-of-glass to manage both their
physical and virtual environment• Improved serviced quality• Gained OS level performance metrics
Challenge: Safeguarding IT performance andavailability of assets paramount to quality ofguest services
Results:• Single pane-of-glass for improved operations• Faster response due to models based RCA• Reduced downtime due to application availability
Leading HR Outsourcer Leading IT Commerce to Financials , Banks
Leading VirtualisationVendor
Fastest Growing Gaming Company
35 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
Virtualisation Management Partnerships
> VMware
Collaboration and partnership for more than 5 years
CA was one of the first vendors to achieve “VMware Ready™ Optimised” certification program
Additional collaboration for VMware’ Stage Manager within CA Spectrum Automation Manager
Joint CA-VMware White Papers and Technical briefs
> Sun
Collaboration and partnership for more than a decade
CA supports management of Sun Solaris, Zones and Sun clusters in addition to comprehensive support for Sun Operating Systems
Joint CA-Sun White Papers and Technical briefs
> IBM
Collaboration and partnership for more than a decade
CA supports management of POWER based virtualisation
CA products have achieved IBM VIOS certifications
> Microsoft
Collaboration and partnership for more than a decade
Early Access to Beta Software
CA integrates with MS SCOM and provides comprehensive support for all OS platforms
Planned support for Hyper V and MS Clusters
> Others – Cisco, RedHat, Citrix, Novell HP
36 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA
Summary
> Virtualisation Management: Trends, Promises and
Challenges
> CA Service Assurance and Automation Management in
Virtual Environments
> CA VPM
Features
Integrations
Roadmap
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> Virtualisation Hands on Lab: Integrations with CA
eHealth Performance Manager, CA Spectrum
Infrastructure Manager
Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA37