california corporate college presentation at nccet 100910
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CALED and CCCEWD 2009 Grow Your Economic Opportunitiesfrom California’s Community Colleges
NCCET Annual ConferenceOctober 9-12, 2010
Building the Road to Prosperity◦ The Importance of an Operating Plan
First Year on the Open Road◦ CA CC Member Districts◦ Contracts Won◦ Evolution of the Advisory Board
Looking Forward◦ Contracts in the Pipeline
Bumps, Bruises & Healing Questions Resources
Agenda
EWDGrant
Building the Road to Prosperity
20102009
Action Item C1(B)
2008
APG Formalized
OperatingPlan
CCCCO/EWD OK
CA CC Starts Work!
EWDGrant
CA CC Staffing – 2.4 FTE
Catherine Swenson
• Grants Project Director
• Fiscal Liaison• Business
Development – No Cal/EWD & GCC Referrals Leslie Larrabee
• Budget/Fiscal Management
• Marketing/Lead Generation
• Shareholder Communication
• Business Development – So Cal/MD Referrals
• Statewide Product Management
Barb Maxey
• Project Management
Bettye Nemanic
• Client Contracts
• Agreements for Professional Services
• District MOUs
1 FTE .4 FTE.5 FTE.5 FTE
Defines the Vision, Mission, Purpose & Values* Identifies Education Code
Limitations and Requirements Defines the Infrastructure
◦ Staffing*, Leadership, Fiscal Agency &Membership
Defines an Operating Budget Defines How MDs Make Money* Defines Pricing Model* Defines Contracting Process*
The Importance of an Operating Plan
VISIONTo build California’s workforce talent and its global economy by leveraging the power of the largest and most responsive college system in the world.
MISSIONThe California Corporate College (CA CC) provides a single point of contact for businesses, governmental agencies, associations, and organizations to access training and workforce preparation services throughout California. It is created as a cooperative venture of all of California’s Community Colleges.
Vision & Mission
Corporate Training and Services Provider: CA CC is the centralized clearinghouse for acquiring and delivering statewide and multi-jurisdictional corporate training and workforce preparation services contracts through the community colleges.
Product Development: CA CC coordinates the development and licensure of training products wherein economies of scale can be realized.
Statewide Marketing: CA CC will market the services of California’s 110 Community Colleges to businesses, governmental agencies, associations, and organizations with employees and members at multiple California locations.
Collaboration: CA CC will foster collaboration among California’s 110 community colleges to enhance the California Community College System’s competitiveness on statewide training and workforce preparation services projects.
Quality Assurance: CA CC will ensure quality and consistency of contract service delivery on a statewide basis.
PurposeTarget only those entities with training and workforce preparation services needs
that expand beyond a single college district’s service area.
No Duplication: CA CC will not duplicate or replace existing programs and services provided through the California Community Colleges.
Right of First Refusal: CA CC will provide Member Districts the right of first refusal on any contract being delivered in their service area. In addition, CA CC will provide Non-Member Districts the right of first refusal on any contract being delivered in their service area, with the caveat that should they accept the assignment they will join the CA CC.
Resource Referral: CA CC will refer colleges and initiatives to appropriate resources for technical assistance and capacity building to better enable them to respond to employer needs.
Global Corporate College: CA CC will be the member organization of the Global Corporate College and is tasked with maintaining that membership in “Good Standing.”
Purpose (cont.)Target only those entities with training and workforce preparation services needs
that expand beyond a single college district’s service area.
Values Hold Regular, Inclusive Meetings
◦ Conference calls ◦ In-person meetings ◦ Online collaboration ◦ Everyone welcome
Follow a Participatory/Consensus Model ◦ Everyone willing to support the decision even if they
don’t agree 100% ◦ No one left behind ◦ Inclusive ◦ Participatory ◦ Cooperative
Utilize a Facilitator ◦ The convening/facilitating role provides
critical continuity ◦ Provides a single point of contact for multiple
needs, ideas, and dissemination
Ensure Informed Decision Making/Research ◦ Uses data to drive decision-making
Values
Practice Enlightened Self Interest◦ Be open, honest, and clear about interests and
motivations to avoid hidden agendas◦ Cultivate knowledge and understanding of the
needs and motivations of your partners◦ Show mutual respect and support for partners and
their programs ◦ Participating members will benefit financially ◦ Local colleges retain local customer relationships
Values
Be Industry-Driven/Employer Responsive ◦ Make the process seamless for clients ◦ Accommodate client's preferred vendor
relationships ◦ Put the client first ◦ Strive to exceed customer expectations◦ Anticipate client needs
Values
Contract Service Delivery◦ Fee reimbursement for:
Master SME/SME Prep Time Materials, travel, facility rental, etc. Administrative Support Time Dean/Director Time
◦ 35% mark-up Referral Fees
◦ 5% on first time contracts◦ 2% on additional contracts
Surplus Distribution◦ Paid out after CA CC reaches retained revenue goal
How Member Districts Make Money
Needs Assessment Curriculum Development or
Customization Train the Trainer (Master SME
& SMEs) Prep Time Instructional Costs (either
standard costs or highest cost identified in data collection)
Materials, Travel Administrative Fees 35% Mark-up to MDs Project Management Fees
Cost Elements
Mark-Up0-35%
Price to Client
Pricing ModelCA CC uses a Cost Plus pricing model
NEVER quote this until we
know the costs from the colleges
The Contracting Process
•GCC•MD Referral•CA CC Generated
Leads
•ID Services•ID MDs•Gather Costs•Submit Proposal
Proposals •Client/GCC Contract•MD Subcontracts & SOWs
Contracts
•Delivery Plan•Train the Trainer•Logistics
Service Delivery •Invoice CA CC
•Invoice Client•Post Payments
Post Service Delivery
Leslie & Catherine Barb & Bettye
Must have a signed CA CC Membership MOU on record prior to billing.
Manage Sales Process Manage Customers & Colleges Manage Documents
Budget Templates Contracting Checksheet Delivery Plan Contracts/Agreements/SOWs
Implementing Lumens B2B® Fall 2010
Leads
Proposals
Contracts
Delivery
Post Delivery
The Contracting Process - Tools
Weekly Ops Team Meetings• Pipeline Report• Open Action Items• TQC
First Year on the Open Road
◦ Butte-Glenn CCD◦ Cabrillo CCD◦ Coast CCD ◦ Grossmont-Cuyamaca CCD ◦ Kern CCD ◦ Los Angeles CCD ◦ Los Rios CCD ◦ Mt. San Jacinto CCD ◦ North Orange CCD ◦ Pasadena CCD
◦ Rancho Santiago CCD ◦ Rio Hondo CCD ◦ Riverside CCD ◦ San Joaquin-Delta CCD ◦ Shasta-Tehama-Trinity CCD ◦ Sonoma CCD ◦ South Orange CCD ◦ State Center CCD ◦ Ventura CCD ◦ West Valley-Mission CCD
Signed 20 Community College Districts
First Year on the Open Road
Global Corporate College◦ Abbott Laboratories
Business Writing Finance Soft Skills
◦ Sam’s Club Spanish as a Second
Language (CD, I, II)◦ Dept of VA
Room Rental◦ Rustoleum
VESL
California Conservation Corps◦ Needs Assessment◦ Career Pathway Phase One
Pacific Gas & Electric◦ Power Pathways Fleet
Mechanics Kaiser Permanente So Cal
◦ Computers Made Easy
Contracts Won- $714,606!
Note: Had a $4.2M contract pulled at the 11th hour.
First Year on the Open RoadEnd of Year Financials
Summary Budget Actual
Total Revenue $ 668,675.20 $ 873,920.00Total Expense $ 569,149.28 $ 760,849.00
Net Profit/Loss $ 99,525.92 $ 113,071.00
Action Planning Committee
CA CC Advisory Board
CA CC Shareholders
Evolution of the Advisory Board
Pre-operational planning group
Post-operational advisory group
On-going shareholders group
Looking ForwardContracts in the Pipeline - $940,713! Closed Won - $257,214
◦ New Member Districts Hartnell CCD Palomar CCD San Jose-Evergreen CCD Yosemite CCD Chaffey CCD Santa Clarita CCD
◦ Renewals Pasadena Area CCD Shasta-Tehama-Trinity CCD State Center CCD
◦ Global Corporate College Ciena – technical training Green Mountain Coffee
Roasters – Bilingual Softskills TSA – Homeland Security
◦ Kaiser Permanente So Cal Computers Made Easy II MS Word/Excel Training
Looking ForwardContracts in the Pipeline - $940,713! 90% - $580,864
◦ Member Districts Peralta CCD Allan Hancock Joint CCD Santa Monica CCD Long Beach CCD
◦ California Conservation Corps Career Pathway Phase Two
◦ Pacific Gas & Electric Meter Reader Retraining
◦ California Dept of Corrections and Rehabilitation Staff Training
Bumps, Bruises & Healing
◦No start up funding◦Not mandated by the Chancellor’s
Office◦Resistance from College Districts due
to lack of understanding of concept
◦Became very resourceful – landed two grants
◦Spoke every chance we got◦Answered the hard questions◦Open, transparent communication◦Tenacity
Questions?
ResourcesLeslie Larrabee
Catherine [email protected]
A copy of the presentation may be viewed or downloaded from our website intranet – www.cacorpcollege.com/intranet