Campus Emergency Preparedness:

Planning in the Post 9/11 World

Larry Gibbs

Associate Vice Provost

Stanford University

Stanford SOC WorkshopApril 17, 2003

SOC WORKSHOP AGENDA

• Emergency Preparedness Planning at Stanford

• Updated SOC Guidelines

• SOC Building Assignments and Inspection Procedures

• Public Safety Preparedness

• Announcements – Susie Claxton

EMERGENCY PREPAREDNESS: PRE – 9/11

• Fire

• Flood

• Major power outage

• Bomb threat

• Hazardous materials release, and

• -

• $300M to date for EQ repairs and seismic retrofits

• Other Program ImprovementsEstablished on-call team of 25 engineering firms for post-quake response

Trained ~400 SU staff to make preliminary assessments of building exteriors (BATs-Building Assessment Teams)

Completed University power audit & utilities improvements

Improved campus emergency communication systems

Revised SU’s preparedness plans to engage the entire campus

ACTIONS AFTER LOMA PRIETA

REVISED CAMPUS EMERGENCY PLANS (1997)

• Senior management direction A “Steering Committee” provides ongoing planning oversight Enterprise-wide preparedness expected as part of normal program &

business planning

• New Emergency Operations Center (EOC) A central EOC was developed at the Faculty Club, with a disaster

management team from University senior leadership

• Created “Satellite Operations Centers (SOCs)” Schools & key departments have specific responsibilities before,

during, and after an emergency incident

• Ongoing training & annual exercises keep us ready Practice critical EOC/SOC roles & interdependencies

• Developed “generic” plans that apply to any emergency Level 1(minor incident), 2(major emergency), 3(disaster)

EMERGENCY PLANNING: Beyond Earthquakes

• Emergency Plan needs flexibility to allow response to a variety of emergency situations – not just earthquakes/natural disasters

• Post 9/11 concerns Intentional/malicious acts

• Terrorism• Bomb threats• Hazardous materials threats• Protester and political targets

Recent SARS concerns and related issues

EMERGENCY PLAN FUNDAMENTALS• Emergency preparedness is an integral part of business

and operational planning throughout all University units

• All SU emergency plans should address issues of “preparedness, response & recovery”

• Plans are generic or “all hazard”

• Response is calibrated to 3 “emergency levels”

• Emergency Plan Goals: Protect life safety Secure critical infrastructure and facilities Resume teaching and research programs

Campus Emergency Plan:EMERGENCY RESPONSE PRIORITIES

Buildings used by dependant populations residences, occupied classrooms and offices, childcare centers,

occupied auditoriums, arenas and special event venues

Buildings critical to health and safety medical facilities, police/fire buildings, emergency shelters, food

supplies, sites containing potential hazards

Facilities that sustain the emergency response Classroom and research buildings (unoccupied) Administrative buildings (unoccupied)

3 “Emergency Levels”1 Minor Incident (resolved with internal resources, no

program disruption)

2 Major Emergency (Impacts sizable area, life safety or critical functions) EOC Operational Directors “Mini EOC”=Situation Triage and Assessment Team (STAT) Affected SOCs and Departments Possible involvement of local or county agencies

3Disaster (involves entire campus and community) University EOC, all 26 SOCs, all Departments Coordination with local, county, state, federal agencies

Level 1: MINOR INCIDENTS

• Incidents and accidents that occur periodically as a result of normal operations

• Managed by one or two of the regular service units. Examples include:Minor flooding of room (plumbing leak, etc.)Contained hazardous materials spillPublic safety/security calls

Level 2 Emergencies

• Incident with potential for significant impact to portion of the campus or community

• Has multi-department response needs (public safety, EH&S, Facilities Operations; fire department, etc.)

• Has internal and external communication needs

• Does not require activation of EOC

• Examples: Major hazardous materials incident (toxic gas release with fire department

involvement) Electrical outage affecting portions of campus Major Fire in building(s) Public Safety threats

• Bio-terrorism threat• Bomb threat

Incident Commander

EH&S Facilities

Public Safety

Communications

News Service/

PIO

Medical

CP&M

Additional Specialists/ units, as needed

Strategic Triage and Assessment Team (STAT)evaluate, manage and resolve mid-level emergencies

STAT Incident Commander may be any one of the STAT unit leaders, depending upon the nature of the incident. In all emergency events, STAT works closely with Fire Department Command, when on scene

Level 3: DISASTERS

• Occurrences that activate the Emergency Operations Center-EOC (e.g., earthquake)

• The EOC coordinates the campus response to major incidents, including:determine the scope and impact of the incidentprioritize emergency actionsdeploy and coordinate resources and equipmentcommunicate critical information and instructionsmonitor and re-evaluate conditionscoordinate with government agencies

EOC MANAGEMENT ORGANIZATION

The Plan identifies a management structure for coordinating and deploying resources

EMT: Emergency Management Team

EOC: Emergency Operation Center

SOCs: Satellite Operation Centers

26 SOCs

Em ergency C om m unica tions F low s

SOC 1 SOC2

U n it

D ep t D ep t D ep t

SOC3 Rem aining SOCs

University EOC O peratio ns G ro up ------------IC ----------------- P o licy G ro up

Inte lligence G ro up Lo gis tics-F inance G ro up

9 Operational Service/Technical Departments14 Academic/Administrative Headquarters3 SU Auxiliaries

Cabinet Emergency Planning Guidelines SATELLITE OPERATIONS CENTER (SOC) RESPONSIBILITIES-Before an Emergency

• Organize an effective SOC headquarters to provide emergency operations leadership locally and coordination with EOC Staff the SOC with appropriate personnel – senior management, business

managers, etc. Oversee development of an effective hazard mitigation and emergency

preparedness program for all units Develop communications strategies to ensure unit will be able to report to EOC

and to departments (may need alternates if loss of power) Ensure that SOC personnel participate in annual Emergency Management

Exercise. Conduct local practices as necessary

• Establish specific business resumption plans before an emergency occurs Assign key roles, responsibility and authority for program recovery decision-

making Identify critical processes based on mission and business function of the unit

• Some SOCs need further development

SATELLITE OPERATIONS CENTER (SOC) RESPONSIBILITIES-After an Incident

• Alert affected personnel and activate the SOC

• Check in with EOC ASAP after a disaster (even if to say all is ok!)

• Continue to communicate with EOC and all constituent departments/students/employees throughout the emergency (establish and use hotlines, e.g.)

• Coordinate shared resources with the University EOC

• After the immediate emergency subsides (recovery/resumption)Document impacts on constituents (personnel, space, equipment, etc.)

Determine resources needed to restart mission critical programs

Coordinate recovery and staging of repairs with service departments dispatched from the EOC

Collect documentation about costs due to emergency, communicate data to University.

New Cabinet Planning Guidelines

• Additions – focus on program resumption planning and identifying key personnel

• Use as a basic template

• Revise plans by end of spring quarter (June 15th)

• SOC plans will be reviewed over summer

• University-wide exercise on Wednesday, November 12, 2003 (all SOCs are expected to participate)

BUILDING ASSESSMENT TEAM

• ~400 Building Assessment Team (BAT) volunteers -- from SOCs to review their area’s buildings immediately

• BATs have limited, but critical, roles Observe building exteriors (ONLY), looking for 7 specific

severe conditions Immediately post Temporary signage, until proper engineering

evaluation is possible BATs send reports to their SOC & the EOC to help the EOC

prioritize assignments for structural engineers

• BATs receive modified ATC-20 training every April