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Andrew Maxwell Lassonde School of Engineering TechConnect © Workshop July 2015 © Maxwell and McNamee 2012 - 2015

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Andrew Maxwell

Lassonde School of Engineering

TechConnect©

Workshop July 2015

© Maxwell and McNamee 2012 - 2015

TechConnect©

Framework for identifying most promising opportunities for a novel technology

Dramatically increases likelihood that novel technologies will be deployed

Improved the likelihood of commercial success

Uses market evidence to change innovators’ behaviors

Increases knowledge about commercialization process

Introduction and Motivation Traditional technology commercialization doesn’t work

Technology is developed without clear view of market

Neither TTO or inventor have resources / knowledge

Most TTOs have more failures than successes

Training innovators doesn’t always get results

FundingInitial

Concept /

Research

FundingFollow-on Research

(Technical)Funding

Attempt to License /

Sell

TECHNOLOGY PUSH

Motivation to develop new process

New technology commercialization doesn’t work

Focuses on market pull, and market validation

Yet most customers do not know what they want

Ignores technology as a competitive advantage

Identifies market, not business, opportunities

LEAN STARTUP / DESIGN THINKING

TechConnect structured process Involves 5 divergent and convergent stages

Creates market centric technology development process

Leverages novel technology development

Integrates: job mapping, value proposition, lean

startup, and business model methodologies

Identifies adjacent markets and adoption strategies

Technology to Jobs

Jobs to Value

Proposition

Value Proposition to Market Selection

Barriers to Entry

Market to Encouraging

Adoption

TechConnect process overview

What does the

technology do?

Where does this offer a

benefit?

What additional

applications can it be used

for?

Where does it do this better

than the alternates?

What jobs can it do?

TechConnect process overview

What are most

promising opportunities

?

What stakeholders are affected?

What other factors

influence decision?

What can you do to reduce

these barriers?

What are the barriers to adoption?

Other alternatives often exist that can

also be used to accomplish the

original as well as alternative jobs

That technology or capability can usually also be applied to accomplish [other] tasks relevant to other jobs

Why TechConnect approach is unique

Product / Service

Customer Job

Technology / Capability

A product or service is built / delivered by applying some technologies or capabilities to do a specific customer job

Underlying technolo- gies may be unique or common and the organization’s ability to deliver that technology / capability may be strong or weak

Sometimes go-to-market barriers or users’ resistance

to adopt can drive us to look for alternative applications (jobs)

Exercise

1. You have chance to experience TechConnect by working in

groups on a single stage of the process, and then sharing the

outcomes

2. First explain the overall process using an example:

Light Emitting Diodes (LEDs)

3. Then we will focus on two stages:

a. Job-mapping to value proposition

b. Overcoming barriers to adoption

4. We will split into two groups, and ask you to engage in a brain-

writing divergence/convergence exercise

5. We will then come back together to review

Job Mapping to identify alternate applications

Rectifies alternating current

Produces light of specific frequency

Produces light efficiently

Can be embedded in semi- conductors

Works on low voltage

More + efficient than incandescentLonger

+ lifetime than incandescent Easily +

dimmable

High - initial cost

Can be moved while in use

Lower operating costs for street light operators

Sodium lights give different illumination coverage Capital

costs are much higher (incl. fixture)

Overcoming barriers to adoption

Municipal finance

Municipal engineer

Safety/ Police

Motorists

Mainte-nance

Residents

Standards

Environ-mentalists

Upfront high cost

Technical performance

Light levels

Driving conditions

Reduced workloads

Background lighting

Compliance

Reduced energy consumption

Financing

Verification

Tests

User feedback

Changing business model

Background lighting

Compliance

Reduced energy consumption

Sources of funds

Fixture design

Lens design

Lead users

Current installer inertia

Need for modifying fixture

Product design

Use to fund capital costs

Job Mapping

Job Mapping is the idea that you hire a technology to do a job for you – not to outperform an existing technology

First identify what are the advantages or disadvantages of this technology over other solutions

Identify applications for this property (that you could not do before, or are much better than alternates)Technology Original

Application (Job)Major / Unexpected

Application (Job)Encryption Secure data on

PalmPayment processor (PayPal/eBay….)

Massive multi-player game

Photo sharing in Game Neverending

Photo sharing website (Flickr/Yahoo)

Mobile music sharing

Downloadable music to smartphones

Multiplatform messaging (KIK)

Maxwell’s 3 laws of innovation

1. There is a natural tendency for organizations to keep doing what they’re doing and resist changes. In the absence of a force, they will continue to do what they’ve always done.

2. Larger organizations require more force to change what they are doing than smaller organizations.

3. For every force there is a reaction force that is equal in size, but opposite in direction. When someone exerts a force on an organization, he or she gets pushed back in the opposite direction equally hard.

Essential rule of stimulating adoption

Persuading a customer, or user, to adopt your innovation requires them to:

* switch from using an existing product / service

* adopt an entirely new product or service

Changing behaviours means motivating customers, or users, to change – how do you motivate them?

2

16

Value Proposition

Brainwriting

Brain writing is an idea-generating method that involves everyone in a group activity.

Idea is to have everyone participate by writing down ideas on Post-It notes (in brainstorming only the most vocal people tend to participate).

People post ideas, and then look at ideas posted to see if they can build on them.

Towards end of the session, ideas are grouped and prioritised.

Report back involves discussion of why specific ideas were chosen.

Exercises

Group One:

Identify how advantages and disadvantages of LEDs can be used to fulfil jobs and create value.

Example solution: Shock resistance allows LEDS to be used by performing artists on stage.

Group Two:

Identify how (technical/social/economic) LED barriers to entry in specific applications can be overcome.

Example solution: Lead users can be given prototypes to build brand and awareness.

LED Advantages*Efficiency: LEDs emit more lumens per watt.

*Color: LEDs can emit light of an intended color without filters.

*Size: LEDs can be very small and attached to pcbs.

*On/Off time: LEDs light up very quickly.

*Cycling: LEDs are ideal for frequent on-off cycling.

*Dimming: LEDs can be dimmed (pwm or lowering forward current).

*Slow failure: LEDs fail by dimming over time.

*Lifetime: LEDs can have a relatively long useful life.

*Shock resistance: LEDs are difficult to damage.

*Focus: LEDs can be designed to focus their light.

LED Disadvantages*High initial price: LEDs have higher initial capital cost.*Temperature dependence: LED performance may require heat sink.*Voltage sensitivity: LEDs must be supplied with threshold voltage.*Light quality: Most cool-white LEDs spectra differ from incandescent. *Area light source: Single LEDs do not approximate a point source of light. *Electrical polarity: LEDs will only light with correct electrical polarity. *Efficiency droop: The luminous efficacy of LEDs decreases as current increases. *Impact on insects: LEDs more attractive to insects. *Use in winter conditions: Can be obscured by snow. *Dimming controls: Traditional controls may not work with LEDs

Four applications for LEDs

Inside Buildings

Displays

Outside Buildings

Automotive

TechConnect©

Lessons Learned

[email protected]

Lassonde School of Engineering