capability maturity model integration - cmmi · organizations using cmmi have predictable cost,...

Software Engineering Competence Center

CAPABILITY MATURITY MODEL

INTEGRATION - CMMI®

© Copyright Software Engineering Competence Center 2013


OUTLINES

Introduction

Technology Description

Engagement Model & Impact on Business

SECC Potential


INTRODUCTION


IS THIS WHAT YOU ARE LOOKING FOR??!!

Customer satisfaction

Benchmarking

Competitiveness


AND THIS IS ALL WHAT YOU HAVE??!!

Management Pains

• Long Time To Market

• Spiraling costs

• Poor customer satisfaction

• Inadequate visibility (too many surprises)

Operation Pains

• Late delivery to the customer

• In adequate control of project parameters

• Handling customer’s Requirements

• Poor employees’ morale

Quality Pains

• Customer complaints

• Too much rework

• Functions not working correctly


SECC PROVIDES HELP

“PAIN Oriented” CMMI Implementation


TECHNOLOGY DESCRIPTION


WHAT IS CMMI?

Capability Maturity Model Integration (CMMI) is a proven approach to performance management with decades of results showing it works.

CMMI was developed by the Software Engineering Institute (SEI) of Carnegie Mellon University in USA.

Organizations using CMMI have predictable cost, schedule, and quality—business results that serve as discriminators among their competitors.

CMMI is built with practices and goals seen in thousands of real organizations worldwide.

Maturity Level 1 (Adhoc\Chaotic)

Maturity Level 2 (Managed)

Maturity Level 3 (Defined)

Maturity Level 4 (Quantitatively Managed)

Maturity Level 5 (Optimizing)


CMMI-SVC

CMMI-DEV & CMMI-SVC

CMMI- DEV

CMMI-SVC Provides guidance for

delivering services within organization or for external customers

CMMI-DEV Provides guidance for managing, measuring

& monitoring development

processes

16 Core Process Areas


UNDERSTANDING MATURITY LEVELS

Organizational Innovation and Deployment Causal Analysis and Resolution

5 Optimizing

4 Quantitatively Managed

3 Defined

2 Managed

Continuous Process Improvement

Quantitative Management

Process Standardization

Basic Project Management

Organizational Process Performance Quantitative Project Management

Requirements Development Technical Solution Product Integration Verification Validation Organizational Process Focus Organizational Process Definition Organizational Training Integrated Project Management Risk Management Decision Analysis and Resolution Requirements Management Project Planning Project Monitoring and Control Supplier Agreement Management Measurement and Analysis Process and Product Quality Assurance Configuration Management Risk

Rework 1 Initial

Process Areas Level Focus Quality Productivity

CM

MI-

DEV


CMMI-SVC PROCESS AREAS

Project Management

Support Service Establishment

& Delivery

Process Management

Organizational Process Focus Organizational Process Definition Organizational Training Organizational Process Performance Organizational Innovation and Deployment

Configuration Management Process and Product Quality Assurance Measurement and Analysis Decision Analysis and Resolution Causal Analysis and Resolution

Requirements Management Work Planning Work Monitoring and Control Supplier Agreement Management Integrated Project Management Risk Management Quantitative Project Management Capacity & Availability Management Service Continuity

Service Delivery Incident Resolution & Prevention Service System Development Service System Transition Strategic Service Management


ENGAGEMENT MODEL & IMPACT ON BUSINESS


SECC SERVICES OFFERED

CMMI consultation

CMMI Training

CMMI SCAMPI Appraisals


ENGAGEMENT MODEL

Engagement Model Plan represents ML2 engagement model Can be done for one\group of companies

Item M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12

Introductory Visit(s) & Plan Commitment

Gap Analysis

Process Improvement Training

Consultation - Definition

Milestone 1 - Check Definition 1

Consultation Implementation

Milestone 2 - Check Implementation

Consultation & Pre-Appraisal Preparation

Introduction to CMMI Course

Pre-Appraisal / SCAMPI B

Final Consultation & Appraisal Preparation

Formal Appraisal / SCAMPI A

Project Closure Meeting


IMPACT ON BUSINESS

Highest Improvement

Lowest Improvement

Median Improvement

Performance Category

87% 3% 34% Cost

95% 2% 50% Schedule

329% 11% 61% Productivity

132% 2% 48% Quality

55% -4% 14% Customer Satisfaction

27.7 : 1 1.7 : 1 4:1 ROI

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SECC POTENTIAL


3 Certified Lead Appraisers & 2 Authorized Instructors

Vast Local & Regional

Experience

Unique Blend of Quality

Standards & Frameworks


HOW DO CUSTOMERS SEE SECC?

Hanan El Nouby Quality Director

SECC was our main partner towards achieving our first remarkable success .

Dr. Ingy Abdel Shafi

Professional services manager

SECC has provided us with excellent services which are tailored to the needs of our organization. I would not hesitate to recommend SECC !!!


ACHIEVEMENTS

Consultation (70+)

Training (300+ trainees)

SCAMPI Appraisals (58)


Thank You

capability maturity model integration - cmmi · organizations using cmmi have predictable cost,...

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