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CAPITALISING ON THE MICRO MOMENT ECONOMY LONDON . 13 JUNE 2017 HANNAH CHASTON, SOCIAL DIRECTOR DIGBY LEWIS, HEAD OF PLATFORMS & DISTRIBUTION

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Page 1: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

CAPITALISING ON THE MICRO MOMENT ECONOMY

LONDON . 13 JUNE 2017HANNAH CHASTON, SOCIAL DIRECTOR

DIGBY LEWIS, HEAD OF PLATFORMS & DISTRIBUTION

Page 2: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

This is A STORY ABOUT CHANGE…

Page 3: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

Things have never changed so fast before…

…and will never change so slowly again.

Page 4: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

It will cost $35k… …and you won’t have to drive it

This is the most advanced car the world has seen

Page 5: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

The internet is gone

The world’s biggest tech company is a fashion business

Page 6: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

PRINT IS ALREADY YESTERDAY’S NEWS

The Sun’s front page on 19 April, after the election was announced, and on 9 June.

Page 7: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

This is TELEVISION

Page 8: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

The internet IS DISAPPEARING

quartz.com data: LIRNEasia

Internet users and Facebook users per 100 people

0

12.5

25

37.5

50

Myanmar Indonesia Phillipines Thailand

Internet users Facebook users

Page 9: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution
Page 10: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

“I want to know…”“I want to go…”

“I want to do…”

“I want to buy…”

MICRO MOMENT DRIVERS

Page 11: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

79% of smartphone owners check their device within 15 minutes of waking up

Page 12: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

33% of Americans would rather give up sex than lose their smartphones

Page 13: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution
Page 14: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

Dopamine

Page 15: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution
Page 16: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution
Page 17: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution
Page 18: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

made for messengers

Page 19: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

MESSENGER apps continue to

dominate

Page 20: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

Who needs

words?

Page 21: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution
Page 22: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

Media to be consumed media to communicate

Page 23: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

BECOME PART OF THE EXPERIENCE

Page 24: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

turn 15 seconds into 15 minutes

Page 25: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

social media is a time waster

Page 26: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution
Page 27: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

platforms are battling for our time

Page 28: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution
Page 29: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

creating exciting opportunity

Page 30: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution
Page 31: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

CONTEXT, WHAT CONTEXT?

Page 32: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

Confidential © 2016 32

TWO Algorithms define our information flow…The web is increasingly dominated by peer-driven, algorithmic media… …and search is now being matched by social referrals

Page 33: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution
Page 34: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

Content SHOULD MEET PEOPLE WHERE THEY ALREADY SPEND THEIR TIME

Page 35: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution
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Page 37: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

“Nearly 40% of Twitter users say they’ve made a purchase as a direct result of a Tweet from an influencer.”

Source: Twitter “70% of teenage YouTube subscribers say they relate to YouTubers more than to

traditional celebrities.”

Source: Google

85% of users surveyed find visual UGC more influential than brand photos or videos Source: Offerpop

Page 38: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

EARN THE RIGHT TO BE IN THE NEWS FEED

Page 39: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

Confidential © 2016 39

198M

237M

270M

334M

376M

Jan 2015 April 2015 July 2015 Oct 2015 Jan 2016

Global monthly active users (mobile adblocking browsers)

Reuters Institute, June 2016

Page 40: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

HOW FAR DO WE scroll?

Page 41: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

We scroll further each working week than the height of this well-known landmark

96m

Page 42: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

SMARTPHONE USERS WILL SCROLL BETWEEN 200-250 TIMES A DAY THAT’S EQUATES TO 22 METRES PER DAY

Page 43: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

Video on !is different to "

Page 44: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

Made for mobile

Page 45: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

Techniques to hook in the viewer, and keep them interested

Page 46: CAPITALISING ON THE MICRO MOMENT ECONOMY · capitalising on the micro moment economy london .13 june 2017 hannah chaston, social director digby lewis, head of platforms & distribution

win at micromoments!

1. make for messengers

2. turn 15 seconds into 15 minutes

3. context, what context?

4. earn the right to be in the feed