careconnection april 2014

Care Connection

As a Baptist Health employee,

pay is just the beginning of ...

Your Total Rewards

Care Connection

As a Baptist Health employee,

pay is just the beginning of ...

Your Total Rewards

Care ConnectionApril2014

Your Total Rewards RoadmapAs a Baptist Health employee, pay is just the beginning.

2 CareConnection CareConnection1 CareConnection April2014 2

As a Baptist Health employee, pay is just the beginning of ...

Here’s a roadmap of the many services and programs available to enhance your life. Explore them all!

more information about Your Total Rewards!

Healthy For Life is a comprehensive wellness program available to you for FREE. A wellness coach can help you make healthy behavior changes, manage stress and get more active. Baptist also will contribute $12.50 per month toward a membership to Wolfson Wellness Center, Beaches Wellness Center or any First Coast YMCA.

Employee Assistance Program* (EAP) is available to help you and your family with a wide range of personal and work-related counseling needs. The program provides five visits to a licensed, professional counselor at no cost to you.

7

8

Credit union and major bank ATMs onsite give you convenient ways to access and manage your money.

Rewards and recognition programs celebrate your commitment to excellence.

• Distinguished Caregivers • Spirit of Magnet• I Care• Legendary Caregivers

• And more!

During the implementation phase of our new Vestex® uniforms, up to three sets are being provided at no cost to eligible clinical staff, depending on the number of hours worked. The Vestex fabric will help improve the safety of our professional caregivers.

2

1 Pay is just the beginning...

Flexible work schedules allow you to work around your busy life.

Payroll deduction* enables you to use your Baptist Health badge to payroll deduct meals, fitness center membership fees, gift shop purchases and pharmacy prescriptions.

3

5

4

13

14

15

Business travel/accident insurance provides $300,000 in coverage in the event of death or dismemberment while traveling on company business.

Pastoral Care trained professionals are on call to assist you with personal issues. They also manage the

include dental insurance, flexible spending accounts for health care and/or dependent care, short-term disability, cancer insurance, accident insurance, long-term care insurance, the legal plan and more.

Employees with same-gender domestic partners* are now able to cover their partners, as well as their qualifying children, under their medical, dental and vision plans.

16

17

Free tax prep as well as educational classes are available to qualifying employees through RealSense, a United Way initiative.

Through the Baptist Health Employee Discount Program, you can buy discounted Jaguars tickets, save thousands on a new Toyota, get 22-25% off your cell phone bill and get discounted car insurance through Travelers. These are just a few of the many discounts available.

As a first-time homebuyer, you may be eligible

to receive up to $5,000 in Baptist Health Housing Assistance*.

19

21

20

LEAP provides you with tuition reimbursement for undergraduate, graduate, seminars, and certifications. Last year, over $1,000,000 was spent to assist more than 1,600 employees in achieving their educational goals.

Emerging Leaders* is a one-year program designed to prepare employees for supervisory and management roles.

Spirit of Caregiving guides you on a personal journey to explore your motivations, needs and aspirations as someone in the special arena of caregiving.

25

26

27

HEALTH

WORK ENVIRONMENT

LEARNING & DEVELOPMENT

DISCOUNTS AND SAVINGSYour Total Rewards

6

Transfer & Lift with Care (TLC) helps you avoid on-the-job injury by providing appropriate equipment and training.

You are eligible to defer pretax dollars toward your retirement savings ( k or b). If you qualify, and if you contribute to either plan, Baptist will make a matching contribution at no cost to you.

TravelConnect is a free service when you are traveling 100 miles or more from home. Whether you need emergency medical help, have lost your passport while traveling, or require delivery of emergency medications, support is available 24/7.

A new employee resource group, the AgeWell Family Caregiver Connection brings together employees who serve as caregivers to aging loved ones. Join their online community on the intranet.

11

9

10

12

NEW!

NEW!

NEW!

18

*Only available to benefits-eligible employees.

NEW!Free access to Care.com!* Search for background-checked babysitters, housekeepers, tutors and even pet sitters. In-Home Eldercare Coverage offers employees experiencing an abrupt loss or sudden need of coverage up to 10 days of prescreened, in-home eldercare coverage arranged anywhere in the country for a co-pay of just $2 an hour.

Employee Care Fund, emergency fund for qualifying employees who are experiencing financial hardship.

include Baptist paying approximately 80% of the cost of your medical and prescription drug coverage and 100% of your core life insurance, vision coverage and long-term disability plan.

Prescription delivery Many prescriptions are only $5; Plus Baptist Pavilion Pharmacy will deliver prescriptions to employees located at the Jacksonville campus.

Blue * offers exclusive health and wellness deals to Florida Blue members. Save up to 50% on weight-loss programs, hearing and vision products and more. For details, visit www.blue365deals.com.

Subsidized Child Care* Baptist Health subsidizes the cost of day care for qualifying employees.

22

23

24

April 1 CareConnection April2014 2


Here’s an overview of the many services and programs available to enhance your life. Explore them all!



Employee Assistance Program* (EAP) is available to help you and your family with a wide range of personal and work-related counseling needs. The program provides for five visits to a licensed, professional counselor at no cost to you.

7

8

Credit Union and major bank ATMs onsite give you convenient ways to access and manage your money.


• Distinguished Caregivers • Spirit of Magnet• Legendary Caregivers • And more!

The adoption of a new technology in healthcare textiles — Vestex uniforms have antimicrobial properties. Up to three new uniforms are being provided at no cost to all current clinical staff. The protective fabric repels fluids and will improve the safety of our caregivers.

2



Payroll deduction* enables you to use your Baptist Health badge to payroll deduct meals, fitness center premiums, gift shop purchases, and pharmacy prescriptions.

3

5

4

13

14

15




Employees with same gender domestic partners* are now able to cover their partners as well as their qualifying children under their medical, dental, and vision plans.

16

17

Free tax prep, as well as educational classes, are available to qualifying employees through RealSense, a United Way initiative.

Through the Baptist Health Employee Discount Program, you can buy discounted Jaguars tickets, save thousands on a new Toyota, get 22-25 percent off your cell phone bill and get discounted car insurance through Travelers. These are just a few of the many discounts available.



19

21

20

LEAP provides you with tuition reimbursement for undergraduate and graduate courses, as well as seminars, and certifications. Last year, Baptist Health spent more than $1,000,000 to assist approximately 1,600 employees in achievingtheir educational goals.


Spirit of Caregiving

guides you on a personal journey to explore your motivations, needs and aspirations and take steps to make your “possibilities” a reality.

25

26

27

HEALTH

WORK ENVIRONMENT



6




A new employee resource group, the Agewell Family Caregiver Connection brings together employees who serve as caregivers to aging loved ones. Join their online community on the intranet.

11

9

10

12

NEW! NEW!

NEW!

18


NEW!Free access to Care.com!* Search for background-checked babysitters, housekeepers, tutors and even pet sitters. In-home eldercare coverage offers employees experiencing an abrupt loss or sudden need of coverage up to 10 days of prescreened, in-home eldercare coverage, arranged anywhere in the country for a co-pay of just $2 an hour.

Employee Care Fund, an emergency fund for qualifying employees who are experiencing financial hardship.

include Baptist paying approximately 80 percent of the cost of your medical and prescription drug coverage, and 100 percent of your core life insurance, vision coverage and long-term disability plan.

Prescription delivery Many prescriptions are only $5; plus Baptist Pavilion Pharmacy will deliver prescriptions to employees located at the Jacksonville campus.

Blue * offers exclusive health and wellness deals to Florida Blue members. Save up to 50 percent on weight-loss programs, hearing and vision products, and more. For details, visit www.blue365deals.com.

Subsidized child care*

Baptist Health subsidizes the cost of day

care for qualifying employees.

22

23

24

NEW!

April2014 3 CareConnection1 CareConnection April2014 2


Here’s a roadmap of the many services and programs available to enhance your life. Explore them all!



Employee Assistance Program* (EAP) is available to help you and your family with a wide range of personal and work-related counseling needs. The program provides five visits to a licensed, professional counselor at no cost to you.

7

8

Credit union and major bank ATMs onsite give you convenient ways to access and manage your money.


• Distinguished Caregivers • Spirit of Magnet• I Care• Legendary Caregivers

• And more!

During the implementation phase of our new Vestex® uniforms, up to three sets are being provided at no cost to eligible clinical staff, depending on the number of hours worked. The Vestex fabric will help improve the safety of our professional caregivers.

2



Payroll deduction* enables you to use your Baptist Health badge to payroll deduct meals, fitness center membership fees, gift shop purchases and pharmacy prescriptions.

3

5

4

13

14

15




Employees with same-gender domestic partners* are now able to cover their partners, as well as their qualifying children, under their medical, dental and vision plans.

16

17

Free tax prep as well as educational classes are available to qualifying employees through RealSense, a United Way initiative.

Through the Baptist Health Employee Discount Program, you can buy discounted Jaguars tickets, save thousands on a new Toyota, get 22-25% off your cell phone bill and get discounted car insurance through Travelers. These are just a few of the many discounts available.



19

21

20

LEAP provides you with tuition reimbursement for undergraduate, graduate, seminars, and certifications. Last year, over $1,000,000 was spent to assist more than 1,600 employees in achieving their educational goals.


Spirit of Caregiving guides you on a personal journey to explore your motivations, needs and aspirations as someone in the special arena of caregiving.

25

26

27

HEALTH

WORK ENVIRONMENT



6




A new employee resource group, the AgeWell Family Caregiver Connection brings together employees who serve as caregivers to aging loved ones. Join their online community on the intranet.

11

9

10

12

NEW!

NEW!

NEW!

18


NEW!Free access to Care.com!* Search for background-checked babysitters, housekeepers, tutors and even pet sitters. In-Home Eldercare Coverage offers employees experiencing an abrupt loss or sudden need of coverage up to 10 days of prescreened, in-home eldercare coverage arranged anywhere in the country for a co-pay of just $2 an hour.

Employee Care Fund, emergency fund for qualifying employees who are experiencing financial hardship.

include Baptist paying approximately 80% of the cost of your medical and prescription drug coverage and 100% of your core life insurance, vision coverage and long-term disability plan.

Prescription delivery Many prescriptions are only $5; Plus Baptist Pavilion Pharmacy will deliver prescriptions to employees located at the Jacksonville campus.

Blue * offers exclusive health and wellness deals to Florida Blue members. Save up to 50% on weight-loss programs, hearing and vision products and more. For details, visit www.blue365deals.com.

Subsidized Child Care* Baptist Health subsidizes the cost of day care for qualifying employees.

22

23

24

April 1 CareConnection April2014 2


Here’s an overview of the many services and programs available to enhance your life. Explore them all!



Employee Assistance Program* (EAP) is available to help you and your family with a wide range of personal and work-related counseling needs. The program provides for five visits to a licensed, professional counselor at no cost to you.

7

8

Credit Union and major bank ATMs onsite give you convenient ways to access and manage your money.


• Distinguished Caregivers • Spirit of Magnet• Legendary Caregivers • And more!

The adoption of a new technology in healthcare textiles — Vestex uniforms have antimicrobial properties. Up to three new uniforms are being provided at no cost to all current clinical staff. The protective fabric repels fluids and will improve the safety of our caregivers.

2



Payroll deduction* enables you to use your Baptist Health badge to payroll deduct meals, fitness center premiums, gift shop purchases, and pharmacy prescriptions.

3

5

4

13

14

15




Employees with same gender domestic partners* are now able to cover their partners as well as their qualifying children under their medical, dental, and vision plans.

16

17

Free tax prep, as well as educational classes, are available to qualifying employees through RealSense, a United Way initiative.

Through the Baptist Health Employee Discount Program, you can buy discounted Jaguars tickets, save thousands on a new Toyota, get 22-25 percent off your cell phone bill and get discounted car insurance through Travelers. These are just a few of the many discounts available.



19

21

20

LEAP provides you with tuition reimbursement for undergraduate and graduate courses, as well as seminars, and certifications. Last year, Baptist Health spent more than $1,000,000 to assist approximately 1,600 employees in achievingtheir educational goals.


Spirit of Caregiving

guides you on a personal journey to explore your motivations, needs and aspirations and take steps to make your “possibilities” a reality.

25

26

27

HEALTH

WORK ENVIRONMENT



6




A new employee resource group, the Agewell Family Caregiver Connection brings together employees who serve as caregivers to aging loved ones. Join their online community on the intranet.

11

9

10

12

NEW! NEW!

NEW!

18


NEW!Free access to Care.com!* Search for background-checked babysitters, housekeepers, tutors and even pet sitters. In-home eldercare coverage offers employees experiencing an abrupt loss or sudden need of coverage up to 10 days of prescreened, in-home eldercare coverage, arranged anywhere in the country for a co-pay of just $2 an hour.

Employee Care Fund, an emergency fund for qualifying employees who are experiencing financial hardship.

include Baptist paying approximately 80 percent of the cost of your medical and prescription drug coverage, and 100 percent of your core life insurance, vision coverage and long-term disability plan.

Prescription delivery Many prescriptions are only $5; plus Baptist Pavilion Pharmacy will deliver prescriptions to employees located at the Jacksonville campus.

Blue * offers exclusive health and wellness deals to Florida Blue members. Save up to 50 percent on weight-loss programs, hearing and vision products, and more. For details, visit www.blue365deals.com.

Subsidized child care*

Baptist Health subsidizes the cost of day

care for qualifying employees.

22

23

24

NEW!

May2014 5 4 CareConnection

Figures shown here are samples; your benefits will vary based on your age and tenure at Baptist.

Your 2014 Total Rewards Statement has recently been updated and is online for you to view throughout the year. Your statement includes not only your wages, but your “Total Rewards” regarding benefits and other programs available through Baptist Health.

To access your statement:

1. Access Self Service from the Employee Intranet Home Page.

2. Log in using your network ID (gwash001) and password.

3. Click on Main Menu and navigate to Payroll and Compensation, then My Total Rewards.

Main Menu > Self Service > Payroll and Compensation > My Total Rewards

If you do not have computer access, please see your on-site Human Resources Department for assistance, or ask your manager for access to a computer.

Questions, please email [email protected] or call 202.2811.

Your Total Rewards

PATH

TOTAL COMPENSATIONThis graph represents the total value of your cash pay, health and wellness benefits, life and disability benefits, retirement benefits, paid time off and other rewards. It shows benefits as a percentage of wages.

TOTAL REWARDS SUMMARY

Provides the actual dollar amounts contributed to your Total Rewards for 2013 by both Baptist Health and you.

CASH PAY

Includes your actual wages, plus any benefit flex credits, gift cards, bonus pay or service awards.

HEALTH AND WELLNESS

Provides the actual dollar amounts contributed by both Baptist Health and you to your health and wellness benefits.

LIFE AND DISABILITY INSURANCE BENEFITS

Short Term Disability Insurance – Your biweekly benefit if you become disabled for up to six months. Employees can elect either 50% or 60% of their base pay. This benefit is optional and is paid for by the employee.

RETIREMENT CONTRIBUTIONS

Providing for your retirement is a shared responsibility between Baptist and you. The statement lists sources which contributed to your retirement income in 2013. Year-end balances are as of December 31, 2013.

RETIREMENT PROJECTIONS

An estimate based on you continuing to work until age 65, and based on your current retirement plan and savings habits.

Long Term Disability Insurance – Your biweekly benefit if you become disabled for more than six months; includes employer paid 50% coverage plus employee paid 20% supplemental if applicable.

Core Life Insurance – Payable to your beneficiary in the event of your death. This benefit is paid 100% by Baptist Health.

Supplemental Life Insurance – Payable to your beneficiary in the event of your death, in addition to your Core Life benefit. This benefit is optional and paid for by the employee.

4 CareConnection


Your 2014 Total Rewards Statement which has recently been updated, which has recently been updated, is online for you to view throughout the year. Your statement includes not only your wages, but your “Total Rewards” regarding benefits and other programs at Baptist Health.



2. Login using your network ID (gwash001) and password.




Questions, please email [email protected], or call 202.2811.

Your Total Rewards

PATH




CASH PAY

Includes your actual wages plus any benefit flex credits, gift certificates, bonus pay or service awards.

HEALTH AND WELLNESS

Provides the actual dollar amounts contributed by both Baptist Health and you, for your health and wellness benefits.


Short-Term Disability Insurance – Your biweekly benefit if you become disabled for up to six months. Employees can elect either 50 percent or 60percent of their base pay. This benefit is optional and is paid for by the employee.


Providing for your retirement is a shared responsibility between Baptist and you. The statement lists sources that contributed to your retirement income in 2013. Year-end balances are as of December 31, 2013.



Long-Term Disability Insurance – Your biweekly benefit if you become disabled for more than six months; includes employer-paid 50 percent coverage plus employee-paid 20 percent supplemental, if applicable.

Core Life Insurance – Payable to your beneficiary in the event of your death. This benefit is paid 100 percent by Baptist Health.


4 CareConnection

Health and Wellness

Life and Disability

Cash Pay

Other Rewards

PTO

Retirement Contributions

May2014 5 4 CareConnection


Your 2014 Total Rewards Statement has recently been updated and is online for you to view throughout the year. Your statement includes not only your wages, but your “Total Rewards” regarding benefits and other programs available through Baptist Health.



2. Log in using your network ID (gwash001) and password.




Questions, please email [email protected] or call 202.2811.

Your Total Rewards

PATH




CASH PAY

Includes your actual wages, plus any benefit flex credits, gift cards, bonus pay or service awards.

HEALTH AND WELLNESS

Provides the actual dollar amounts contributed by both Baptist Health and you to your health and wellness benefits.


Short Term Disability Insurance – Your biweekly benefit if you become disabled for up to six months. Employees can elect either 50% or 60% of their base pay. This benefit is optional and is paid for by the employee.


Providing for your retirement is a shared responsibility between Baptist and you. The statement lists sources which contributed to your retirement income in 2013. Year-end balances are as of December 31, 2013.



Long Term Disability Insurance – Your biweekly benefit if you become disabled for more than six months; includes employer paid 50% coverage plus employee paid 20% supplemental if applicable.

Core Life Insurance – Payable to your beneficiary in the event of your death. This benefit is paid 100% by Baptist Health.


4 CareConnection


Your 2014 Total Rewards Statement which has recently been updated, which has recently been updated, is online for you to view throughout the year. Your statement includes not only your wages, but your “Total Rewards” regarding benefits and other programs at Baptist Health.



2. Login using your network ID (gwash001) and password.




Questions, please email [email protected], or call 202.2811.

Your Total Rewards

PATH




CASH PAY

Includes your actual wages plus any benefit flex credits, gift certificates, bonus pay or service awards.

HEALTH AND WELLNESS

Provides the actual dollar amounts contributed by both Baptist Health and you, for your health and wellness benefits.


Short-Term Disability Insurance – Your biweekly benefit if you become disabled for up to six months. Employees can elect either 50 percent or 60percent of their base pay. This benefit is optional and is paid for by the employee.


Providing for your retirement is a shared responsibility between Baptist and you. The statement lists sources that contributed to your retirement income in 2013. Year-end balances are as of December 31, 2013.



Long-Term Disability Insurance – Your biweekly benefit if you become disabled for more than six months; includes employer-paid 50 percent coverage plus employee-paid 20 percent supplemental, if applicable.

Core Life Insurance – Payable to your beneficiary in the event of your death. This benefit is paid 100 percent by Baptist Health.


April2014 5

Healthy For Life

Baptist Health already offers great

discounts on gym memberships at our

Wolfson Wellness Center and Beaches

Wellness Center. Now, Healthy For

Life extends that benefit to your

favorite YMCA.

Thanks to Baptist Health’s investment in

your wellness, you’ll get a great deal on

a membership at the Y. It works like this:

Baptist Health contributes $12.50 each

month, and the YMCA matches the

$12.50 employer contribution, for a

total of $25 off your membership.

If you’re happy with the convenience

of using the wellness centers at Baptist

Jacksonville and Baptist Beaches, you

may use your $12.50 per month discount

at one of those facilities instead and

keep your current membership.

If you decide to use the matching

discount at the Y, you’ll get full access

to Y programs, classes, child care and

even fresh-from-the-farm organic foods.

How do I register for my fitness center discount?Choose Your Location: Select a

membership at the Wolfson Wellness

Center, Beaches Wellness Center or any

of the Y locations. It’s up to you, but you

can choose only one membership.

Enrollment: Visit the fitness center of

your choice or one of the Healthy For

Life enrollment fairs to complete a

registration form (attestation form) and

show your Baptist Health ID badge.

Payment: Although Y members will not

be able to use payroll deduction, the

Y locations will accommodate direct

withdrawal (EFT) from your personal

account, if you choose. Payroll deduction

is available for the Wolfson Wellness

Center or Beaches Wellness Center. Let

the front-desk staff know that you want to

take advantage of the monthly discount.

If you have any questions, email

[email protected]

A total reward to keep you – and your pocketbook – healthy all year long

Visit a Healthy For Life Enrollment Fair to sign up for your discount.

Baptist Jacksonville

and Wolfson Children’s

Hospital

April 21, 7 am - 1 pm,

duPont Auditorium

April 24, 9-11 pm, Main

Lobby (outside Gift Shop)

Baptist Beaches

April 22, 7 am - noon,

Conference Room B

Baptist Nassau

April 23, 8-10 am, Rayonier

Conference Room

Baptist South

April 24, 7 am - noon,

Begonia Conference Room

Metro Square

April 18, 11 am - 1 pm,

Building B,

Conference Room 2

JOIN A COMMUNITY...NOT JUST A GYM.

INCLUDED IN YOUR MEMBERSHIP:

At the Y, we're so much more than a gym.We're a community committed to changing lives.Thanks to your employer’s investment in your health, you’ll always get a great deal on a membership at the Y.

$12.50Baptist Health

Monthly Contribution

$12.50YMCA

Monthly Match

$25MONTHLY SAVINGS

+ =

Black Hog FarmY members are Black Hog Farm members, and your monthly farm share is included with your membership – a $144 annual value. Order fresh-from-the-farm meats, veggies, eggs and more for pickup at the Y.

Unlimited Group ExerciseFrom Aqua Aerobics to Zumba and everything in between, we have hundreds of group exercise classes offered every week. Take advantage of our unlimited offerings and discover your new favorite class the next time you come in.

FastForward FitnessFastForward Fitness is a 90-day training and support program where you’ll meet with a wellness coach to develop a personalized fitness plan and earn discounts on memberships and programs just for tracking your workouts.

ActivTraxActivTrax is a technology proven to make you four to six times more likely to reach your wellness goals. It takes the guesswork out of getting fit by providing unique workouts every time you log in and tracks your progress as you move toward better health.

PrevaPreva is designed to personalize your cardio experience and help you keep track of your progress while you are in the middle of a workout or on the go. Share your success with friends by linking your social media circles.

Wellness Center Subsidy ExamplesOLD

Monthly FeeHealthy For Life

SubsidyYMCA Match

NEWMonthly Fee

Beaches Wellness Center $14 $12.50 N/A $1.50

Brooks YMCA $63 $12.50 $12.50 $38

Wolfson Wellness Center $25 $12.50 N/A $12.50

Williams Family YMCA(Fees vary by Y location)

$57 $12.50 $12.50 $32

Examples of Healthy For Life gym discount applied to an employee membership for one adult. Discounts can also be applied to family memberships where available. To view all Y locations go to firstcoastymca.org

6 CareConnection

mailto:[email protected]

http://firstcoastymca.org

We are partnering with the Y in this exciting new community-

based initiative designed to increase personal engagement and

accountability for health within the local community.

Community members don’t have to belong to the Y in order to access

the health-related programs and services offered through our new

Healthy Living Center in Mandarin, which will be open every weekday.

Offerings include a regular calendar of health screenings, classes and

health education opportunities. We believe this increased access to

health and wellness resources will be a win-win for the community, for

the Y and for the growth of many Baptist Health services.

For example, a person who comes in for a screening will have

ready access to our care navigation for follow-up care, if needed.

If someone is interested in a primary care relationship, they can be

offered the opportunity to connect with interested providers in our

network. Patients can also be referred to the Healthy Living Center

by themselves or by a provider (such as patients newly diagnosed

with diabetes), where they may take advantage of health coaching

and nutrition education. Some may end up joining the Y to help them

sustain a healthier lifestyle.

We will be expanding our Healthy Living Centers initiative in the

coming months and look forward to sharing more details soon.

Our medical directorMedical leadership of the

Y Healthy Living Centers is

provided by Aristides Sastre, MD,

a family medicine physician with

Baptist Primary Care. Dr. Sastre

believes that empowering patients

with information that they can

apply to their everyday lives is at

the foundation of good health.

April2014 7

Baptist opens the first medically integrated Y HealtHY living Center

Meet Our Y HealtHY living Center COOrdinatOr

Julie Schafer has joined Baptist

Health as our Y Healthy Living Center

coordinator. She previously developed

and managed YMCA Healthy Living

Programs for Brooks Health System.

She has a double-major bachelor’s

degree in Exercise Science and Health

Studies from Miami University in Ohio,

and a Master of Public Health degree

from the University of North Florida.

Julie is onsite at the Y Healthy Living

Center in Mandarin each weekday

between 8:30 am - 12:30 pm and

4 - 7:30 pm to answer health care

related questions and assist

with class registrations and

physician appointments.

To learn more, contact Julie at 202.5367 or email [email protected]


8 CareConnection

Patients no longer have to leave the area for advanced, life-saving treatments.To fight the devastating impact of stroke on patients

and families in Florida, Georgia and beyond, Baptist

Health and Lyerly Neurosurgery opened the Baptist

Stroke & Cerebrovascular Center in March to provide

advanced treatment of strokes, brain aneurysms and

other cerebrovascular conditions.

New Lyerly Neurosurgeons perform ground-breaking procedures Ricardo A. Hanel, MD, PhD, and Eric Sauvageau, MD, are highly trained

cerebrovascular neurosurgeons who have joined Baptist Health and

Lyerly Neurosurgery to lead the new Stroke & Cerebrovascular Center.

Dr. Hanel and Dr. Sauvageau treat all neurovascular conditions, and

specialize in ground-breaking, minimally invasive procedures to treat

aneurysms, including flow diverter technology, stenting and coiling,

as well as more traditional methods, such as clipping and bypasses.

Philipp Aldana, MD, medical director of the Lucy Gooding Children’s

Neurosurgery Center, said, “Dr. Hanel has been a critical member of our

Wolfson Children’s Neuroscience Institute team since 2007, working with us

to provide life-saving care to children with serious conditions like stroke due

to moyamoya syndrome and vascular malformations. We are fortunate to have

Dr. Hanel and Dr. Sauvageau on our Baptist Health and Wolfson team full-time,

which will benefit both children and adults throughout the Southeastern U.S.”

Neuro Interventional Suite to feature state-of-the-art technology Space in the Neuro Operating Room Suite in the Weaver Tower is being

transformed into a Neuro Interventional Suite. With an expected completion

date in June, the suite will feature $1.8 million Philips biplane angiography

technology. Until then, Dr. Hanel and Dr. Sauvageau are using the Pediatric

Cath Lab at Wolfson Children’s Hospital for all interventional procedures.

“Community hospitals don’t usually have access to the specialists and resources

needed to offer this type of program, but we are very fortunate to have both. The

Stroke & Cerebrovascular Center opens at Baptist Jacksonville

We are the only health system in the region with pediatric and adult cerebrovascular care under the same roof.

April2014 9

reputation of Lyerly Neurosurgery and the addition of

the Weaver Tower, with its innovative technology, speak

volumes about our commitment to state-of-the-art

neurological care,” said Nicole Thomas, MHA, FACHE, vice

president of Operations and Specialty Services, Baptist

Jacksonville.

TeleNeurology now available at all Emergency Departments All Baptist Emergency Departments are now equipped

with TeleNeurology videoconferencing technology that

connects a board-certified neurologist with the patient,

family and emergency medicine physicians to provide a

live neurological consultation. Together, the neurologist

and the emergency physician will recommend the next

steps in care.

Transfer Center expedites careOur new regional transfer

center serves as the single

point of contact and

streamlines the process for

connecting physicians and

coordinating the transfer of

stroke and cerebrovascular patients to Baptist Jacksonville

for their care.

New stroke liaisonDetmetiros McBride has joined

the Business Development Team

at Baptist Health as our new stroke

liaison dedicated to the Stroke &

Cerebrovascular Center. McBride will

be building relationships and creating

connectivity with hospitals, physicians

and community-based office practices throughout the

region. McBride has extensive experience and holds

a degree in kinesiology, the scientific study of human

movement and performance, from Northwest Nazarene

University in Idaho.

Here’s how the Transfer Center process works:

The referring physician calls

202.BRAIN (2724).

An experienced transfer coordinator

immediately works to conference in the

on-call cerebrovascular neurosurgeon

at Baptist Jacksonville and remains on

the line while the two physicians speak.

After the call, the transfer coordinator

handles the following:

n Coordinating patient transportation

to Baptist Jacksonville

n Activating a “Code Stroke”

at Baptist Jacksonville

n Connecting the referring physician

to an emergency physician

n Arranging for a patient bed

n Communicating with nursing

n Handling any other transfer

needs that arise

n Keeping all parties informed

each step of the way

12

3

Time isCRITICA

L

10 CareConnection

Baptist Health completed its next phase of

adopting new staff uniforms and scrubs in

March. More than 3,000 employees placed their

orders for the free uniforms, as well as additional

sets they wish to purchase.

Our new garments will elevate safety for

employees and patients because they are

made with Vestex® technology, a comfortable,

breathable fabric that is fluid-repellant, moisture-

wicking and has antimicrobial properties.

As part of our partnership with Vestagen, the

company making our garments, continuing

education units (CEUs) and continuing nursing

education (CNEs) are being offered free of

charge to Baptist employees.

The courses are available on the Vestagen

website and may be accessed through the

employee intranet. You may complete the

courses online anytime you like, but you will

first need to register on the Vestagen site by

creating a user ID and password and completing

a user profile.

Course offerings Aseptic Technique and Infection Prevention

n Aseptic Nursing Technique at the Bedside:

Transmission of Infection, Hand Hygiene and

Handling Equipment and Supplies – 1 hour

n Essentials of HIV/AIDS for Health care

Workers - Florida (State-Specific Mandatory

Education / Nursing CE) – 2 hours

n Infection Control and Standard Precautions:

Guidelines for Professionals – 1 hour

n Multidrug-Resistant Pathogens – 2 hours

n Preventing Health Care Associated

Infections – 1 hour

Management and leadershipn Communications: Nurse-Patient

Relationships – 2 hours

n Evidence-Based Practice: What It Is and

What It Is Not – 1 hour

Quick courses (For Non-Florida CE)

n Infection Control in Health Care: An

Introduction – 0.5 hours

n Infection Control in Health Care: Multidrug-

Resistant Organisms – 0.5 hours

n Preventing Bloodborne Infections:

Preventing Transmission, Protecting Yourself

– 0.5 hours

Culture of Safety

Free continuing education from Vestagen

To access the Vestagen CE courses, go to

the Clinical Education section of Education

Station on the employee intranet or visit

http://vestagen.com/education/

https://legacy.bmcjax.com/exchweb/bin/redir.asp?URL=http://vestagen.com/education/

Volunteers needed for videoDo you like creating videos in your spare time or enjoy

singing in front of friends and family? If so, and you would

be interested in volunteering to help create a festive

music video, please contact the Benefits Department at

[email protected] or 202.2811, option 0.

Beaches employees win hand hygiene video contest

Thank you to our judges for the Hand Hygiene Video Contest: Vikki Mioduszewski, manager, Marketing and Public Relations, Wolfson Children’s Hospital; Om Kapoor, MD, infectious disease specialist; and Pam Bullard, manager, Risk Management.

A big thank you also goes to the

following departments participating

in the video contest:


Adult Imaging

Health Information Management/Transcription

PACU/NASU

Weaver 6/Telemetry

Baptist Beaches

Ancillary Staff

Surgical Services – Pre-Op Holding

Baptist Nassau

Acuity Adaptable Unit

Wolfson Children’s Hospital

Child Life Department

NICU

Pediatric Cardiology

Pediatric EEG

Pediatric Imaging

Pediatric Pulmonary

5 Wolfson Neuroscience

You can view the winning video under

Infection Control and Prevention in the

Clinical Care section of the intranet.

April2014 11

The Hand Hygiene Video Contest recently conducted at Baptist

Health brought out the creativity in 128 employees from across the

system who participated in 15 different videos. Congratulations to

the Ancillary Staff of Baptist Beaches who won the contest with their

video titled, “Gotta Wash.” Participants on the winning team are:

Elaine Basham

Candy Casto

Dennis Cooper

Beth Davis

Kevin Durgin

Danielle Just

Tara Michaels

Shawndria Mitchell

Kenyatta Murry

Valory Peeples

Hugo Rivera

Arlyn Rosal

Lisa Swanson

Infectious disease physician Om Kapoor, MD, who served as a judge,

said, “I was really impressed with how much hard work and creativity

the staff put into the videos. Although I was looking for originality,

more importantly, I was looking for accuracy and effectiveness in

conveying the message about proper hand-washing techniques

and how this helps to prevent infections. This most basic health

care practice is the primary way we can protect our patients, visitors,

caregivers and ourselves.”


12 CareConnection

BaPTIST JaCkSONVILLE Vikram Gopal, MD, GastroenterologistBorland Groover Clinic

“Dr. Gopal has a passion for

Gastroenterology and spreads

his knowledge and education

to all he comes in contact with. He works well

with other physicians, RNs and techs, knowing

that the goal is excellent patient care.

“Dr. Gopal not only treats the staff like gold,

but also his patients. He has the best bed-

side manner, always taking the time to explain

to patients and their families their post-

procedure diagnosis and plan of care.”

BaPTIST BEaCHESWarren “Casey” Carrigan, III, MD, NeurohospitalistBaptist Neurology

“Dr. Carrigan has been a wonderful

addition to our hospital staff,

helping to establish stroke criteria

and seeing the inpatient neuro consults. He’s

always smiling and listens carefully to nursing

input. He spends time with his patients; he

listens to them and thinks before he speaks.

“Dr. Carrigan is an excellent teacher in helping

the nursing staff use evidence-based knowledge

to meet the care needs of stroke patients.”

BaPTIST NaSSau George Le-Bert, DO, Cardiologist Baptist Heart Specialists Fernandina Beach

“Dr. Le-Bert is available almost any

time to respond to emergencies,

concerns or questions. He is always calm and

supportive to the staff and his patients. He notes

recent research and citations as he is teaching.

“Dr. Le-Bert goes above and beyond for his

patients. He strives to get them on track regarding

their health. He also doesn’t mind taking those few

minutes needed to educate his medical assistants.”

BaPTIST SOuTH Jeffrey DiMascio, DO, Hematologist/ OncologistCancer Specialists of North Florida

“Dr. DiMascio is one of the

most knowledgeable, compassionate and

humble physicians with whom I have worked.

He has specialized education in sharing bad

news with patients and families, tactfully and

clearly explaining a new cancer diagnosis or

the need for palliative care or hospice.

“Many patients, family members and

staff have commented that Dr. DiMascio

takes significant time to sit down and

explain until there is understanding.”

2014 Spirit of Magnet®

physician awards Baptist Health salutes these physicians who were selected for the 2014 Spirit of Magnet Award for they

exemplifying the Magnet principles of: professional collaboration; teaching and sharing knowledge;

compassionate care; and quality, evidence-based care. Based on nominations received from staff members,

physicians from each campus, as well as Baptist Primary Care and Baptist Home Health Care, were selected.

Here’s what their nominators had to say.

April2014 13

WOLFSON CHILDrEN’S HOSPITaL kevin Sullivan, MD, Pediatric anesthesiologist Nemours Children’s Clinic

“Dr. Sullivan spends as much

time as necessary to explain

the plan of care and address any concerns that

patients and families have. He also displays

compassionate care toward staff members.

“Dr. Sullivan asks the nurses and respiratory

therapists for their opinions while caring for

ICU patients. He works with staff, his fellow

physicians and extenders to make sure we

provide the most up-to-date evidence-

based care.”

BaPTIST CLay Benjamin Webster, MD, Emergency Medical Specialist Emergency Resources Group

“Dr. Webster’s bedside manner

is impeccable. He sits down

when talking with patients. You never see him

standing over patients. He greets everyone with

a smile and acknowledges family members and

friends while engaging everyone in conversation.

“Dr. Webster listens to his staff and the needs

of his patients. He allows his patients to talk

while displaying attentive listening skills.”

BaPTIST HOME HEaLTH CarE Marisol Lance, DO, GeriatricianBaptist AgeWell Center for Senior Health

“The AgeWell Institute

works hand-in-hand with

Home Health Care to provide high-quality

appropriate transitional care services. Dr.

Lance is approachable. She listens, she

is compassionate and she is caring.”

“Dr. Lance really cares about the patients

and ensures they get a comprehensive

assessment so that all of their needs are

met. She is truly a holistic physician.”

BaPTIST PrIMary CarE Minh Le, MD, Family Medicine PhysicianBaptist Primary Care on University Blvd.

“Dr. Le exemplifies the

Spirit of Magnet through his

compassionate and professional care of his

patients during the last 30 years. He practices

the art and science of medicine with a

quiet humility and is held in high esteem

by his peers, staff and patients.

“Dr. Le is always here for his patients. His

patients love him so much. He is a very

humble man who has served Baptist well for

many years.”

BaPTIST PrIMary CarE SPECIaLISTS

annabelle Lee, MD, rheumatologistBaptist Rheumatology – South

“Dr. Lee is the most

compassionate physician I

have ever met. She advocates

to her fullest ability for her patients and works

hard to collaborate with all treating physicians.

She takes her time and listens, not only to her

patients, but also the people she works with.

“Dr. Lee is very knowledgeable about her

specialty and shares her knowledge with

patients so that they understand

and will be more compliant.”

14 CareConnection

To prepare for Bar Code Medication administration (BCMa), patient armbands will change for all patients.

The blue patient armbands currently in use are

being replaced with white-colored armbands.

All label stock across Baptist Health will be

updated to support this change. The new

armbands are designed to improve patient safety

by using positive

patient identification

at the bedside.

The new patient

armbands will have

a series of 2D bar codes at the top that must

be scanned prior to medication administration.

These will only be present on the patient’s

armband and not on any additional labels,

to ensure proper patient identification at

the bedside, and to prevent clinicians from

scanning patient labels versus the armband.

With this change, Patient Access Services

(PAS) will be responsible for printing patient

armbands. Nursing will place a new order

in Cerner called “Armband Reprint,” along

with new PAS and Nursing workflows that

have been finalized. An armband hot

sheet will be distributed in late April.

On April 28 at approximately 10 pm, Baptist

Beaches will be the first to implement the

new armbands and all inpatients will be

re-armbanded. Nursing staff working the night

shift in all inpatient areas will participate in the

re-armbanding process. All other hospitals

will implement the new armbands on May 5.

BCMA activation occurs at Baptist Jacksonville

and Wolfson Children’s Hospital on May 19,

and at the other hospitals on June 23. These

are the dates when nursing staff will begin

scanning with handheld devices that verify the

patient and the medication at the bedside.

Important Dates

April 28 - New armbands

implemented at Baptist Beaches

May 5 - New armbands implemented

at all other hospitals

May 19 - BCMA go live at Baptist Jacksonville

and Wolfson Childrens Hospital

June 23 - BCMA go live at all other hospitals

Let’s get ready!

The new armbands are designed to improve patient safety by using positive patient identification at the bedside.

Information Security

Are you having trouble with your password?Baptist Health’s Service Desk has received an influx of password-related calls

resulting from the new password requirements. Employees are having issues

with creating or resetting their passwords, which meet minimum complexity

requirements to ensure they are appropriately secure.

The most common password issues are:n Using part of your name (first

name, last name, initials) n Using consecutive numbers

(1234, 9876, 4567, etc.) n Having less than eight characters

Follow the requirements below

to set a new password:n Passwords should be at least

eight characters in length.n Passwords should contain at least one

upper case letter, one lower case letter

and one number or special character.n Although we ask that you not use these

exact passwords, some examples of

appropriate passwords are: Dogcat12,

Flowerbl00m and Dollars$.n Do not reuse your previous eight passwords.n Change your password at least every

90 days.n Once a password has been changed,

it cannot be changed again for at least

two days.

Another common issue is that employees do not

realize they can reset their own password. If you

forget your password and you are an employee

of Baptist Health, follow these easy instructions:n Go to any PC and launch Internet Explorer.n Click Apps & Tools at the top of the page.n Click the Password Reset tool

in the middle of the page.n Select Password Reset and follow

on-screen instructions.

Authorized users who

are not employees

of Baptist Health

(for example,

contractors or

vendors) will need to

call the Service Desk

at 202.7565 to have

their passwords reset.

Required security awareness training The new Security Awareness Training,

located in eLearning, began April 1 and

runs through April 30, 2014. All employees

are required to complete the training

and the 10-question test. You must pass

the test with a minimum of 70 percent, or

the course will need to be repeated.

Don’t run the risk of temporarily losing

your access. Take the training and test

as soon as it is available to help protect

Baptist Health and our patients.

April2014 15

16 CareConnection

Baptist Health Foundation announced the appointment of six new members to its board of directors in March. “With these strong community volunteers by our side, we are able to further promote Baptist Health’s mission throughout the communities we serve,” said Pierre N. Allaire, PhD, vice president and chief development officer of Baptist

Health Foundation.

Martha Frye Baker of Jacksonville’s Beaches,

is an active community volunteer. She

serves on the Jacksonville Zoo and Gardens

Executive Committee and the boards of The

Community Foundation of Northeast Florida,

the Cummer Museum of Art & Gardens and

the Christ Episcopal Church Foundation.

She is also a member of The Women’s

Board of Wolfson Children’s Hospital.

Poppy Clements, who lives in Ortega, serves

on the City Year Jacksonville Board and is

immediate past Florida Forum Chair for The

Women’s Board of Wolfson Children’s Hospital.

Over the years, Mrs. Clements has served on

many non-profit boards and is deeply committed

to Jacksonville and the Northeast Florida region.

Jefferson R. Edwards, III, MD, FACS, is a

board-certified general surgeon with North

Florida Surgeons. He is a past president of

the Jacksonville Chapter of the American

College of Surgeons, an active member

of the Mandarin Rotary and a current

member of Baptist South’s Development

Council. He has also served as chair of the

Department of Surgery at Baptist South and

Chair of Surgery at Baptist Jacksonville.

Art Graham, of Jacksonville

Beach, is a former City

Council member of the

City of Jacksonville and of

Jacksonville Beach. He was

appointed to the Florida

Public Service Commission

by Governors Charlie Crist and Rick Scott.

He is also commission chairman, a past

chair of the North Florida Transportation

Planning Organization and vice president of

the Northeast Florida Regional Council.

Cardiologist Pamela Rama,

MD, with Baptist Heart

Specialists, is medical director

of the Baptist HeartWise

Prevention Program and

the Baptist Beaches Cardiac

Rehabilitation Program.

She is a former chief of staff at Baptist Beaches

and has been recognized as one of the

“75 Most Influential People in Jacksonville

Health Care” by Jacksonville Magazine.

Kent Stermon, of Jacksonville

Beach, is chief operating

officer of Total Military

Management. He serves on

the Business Advisory Council

of the University of North

Florida Coggin College of

Business, and is a former board member of

the Boys & Girls Club of Northeast Florida and

Dreams Come True. He was named in 2011

among Jacksonville Business Journal’s Top 40

Under 40 and also JBJ’s CFO of the Year.

New Foundation board members

April2014 17

New Baptist Health board members President and CEO Hugh Greene announced the addition of two new members to the Baptist Health

Board of Directors in March. “We are extremely pleased to have these outstanding members of the

medical community join our board. We know that the appointments of these two physicians will

strengthen our organization and help us achieve our goal of changing health care for good.”

Michael J. Erhard, MD,

a pediatric urologist,

is medical director of

Nemours Children’s Clinic,

Jacksonville, and chief

of Pediatric Urology for

Wolfson Children’s Hospital

and Nemours, Jacksonville. He is chairman

of the Finance and Contracting Committee

for Baptist Physician Partners. Dr. Erhard is

also chairman of the board for Spina Bifida of

Jacksonville and a board member of Ronald

McDonald House Charities and the Partnership

for Child Health.

Timothy Groover, MD,

is a board-certified

anesthesiologist with Florida

Anesthesia Associates and

serves on their board of

directors. He is chief of staff

at Baptist Jacksonville and

co-chair of the hospital’s Credentials Committee.

Dr. Groover is the chairman of the board of

managers for Baptist Physician Partners. His

volunteer service includes participating in

medical missions in Africa, Haiti, Grenada and

Brazil, and mentoring local high school and

college students.

THE PLAYERS Championship is again offering

Baptist Health employees special ticket prices

for the annual event at TPC Sawgrass in Ponte

Vedra Beach. Purchase single-day grounds

tickets for $45 each, and $25 will be donated

back to us through the “Chip in for Youth”

program. This price is good for any of the

tournament rounds, Thursday, May 8 - Sunday,

May 11, and there is no limit to the number

of tickets you can buy. Grounds admission

is FREE to kids (age 18 and under) with a

properly ticketed adult. Wolfson Children’s

Hospital will be Charity of the Day on May 8.

When purchasing tickets, be sure to enter the

code BAPTIST, using all capital letters. For

more information, visit chipinforyouth.com

THE PLAYERS discount championship tickets

VIS

IT J

AC

KSO

NV

ILLE

http://www.chipinforyouth.com

18 CareConnection

Baptist Health nurses who want to became

certified in their specialty area can now

receive a certification review gift card from

Gannett Education, an accredited provider

of continuing nursing education by the

American Nurses Credentialing Center’s

Commission on Accreditation (AACN).

This opportunity, provided through the

Homeyer Institute for Nursing Research and

Education at Baptist Health, gives interested

nurses the ability to participate in online course

reviews followed by questions modeled after the

latest certification exam in that area’s specialty. If

areas are identified that may need enhancement

to pass the exam, the nurse will have access

to an online textbook with additional exam

questions. Nurses will also receive

AACN-approved continuing education

credit toward licensure.

Interested nurses should contact Peggy

McCartt, PhD, ARNP, director of Professional

Practice, who will help you determine which

course to take and provide registration

support. Email: [email protected]

Gift cards available for nursing certification

Many Baptist Health employees extend our mission of healing beyond our own

community. One of these is Freida “Ruthie” Skinner, OTD, OTR/L, DPT, lead

occupational therapist with the Baptist AgeWell Center for Senior Health.

Skinner developed many of the programs offered at AgeWell, focusing on

behavioral modification to maintain functional independence with day-to-day

living. These include memory enhancement, urinary incontinence, home safety

and fall prevention programs.

In January, she provided many of these services when she went on a mission

trip to Haiti for a week with Pastor Remy Jeanty Jr. and a team of people from

Christian Life Devotion Church in Brooklyn, New York.

“Many of the patients I treated were geriatric patients like the ones I see at

AgeWell Center. We provided medical care, including health screenings,

nursing services, occupational therapy, health education and much more. I do

carry the Baptist mission of changing health care for good with me, not just in

the hospital, but into the community and to different places in the world,”

she said.

AgeWell employee extends healing ministry to Haiti

Ruthie Skinner teaches an elderly woman, who has generalized weakness, arthritis and stiffness, exercises to help increase her strength, flexibility and coordination for day-to-day living and for fall prevention.


March 31 - April 6 is National Patient Access

Services Week. “So much of the patient

experience is shaped by first impressions,

and our dedicated Patient Access Services

staff serves in a key first-contact role,

representing Baptist with both competence and

compassion,” said John Wilbanks, executive

vice president and chief operating officer.

PAS is responsible for numerous tasks within

the revenue cycle. “The insurance complexities

they deal with are mind-boggling. What is so

impressive about PAS is that they get it right

more than 99 percent of the time,” said Philip

Boyce, senior vice president of Managed Care.

PAS employees recently elected a council

to serve as a voice for employees and

help with decision-making. Members are

Sirronda Mitchell, James Hatcher, Thomas

Genes, Keasha Jennings, Marcy Miller,

Stephanie Nettles and Cassandra Woods.

Some interesting facts about PAS in 2013 are:

n They registered

more than half a

million patients at

44 different locations.

n The Call Center

answered 316,489

phone calls and

scheduled 203,419

patients.

n All patient accounts are touched

by PAS for financial clearance.

n PAS collected more than $5.5 million

in patient revenue.

n PAS employees provided cost estimates,

arranged for interpreters, collected email

addresses for the satisfaction surveys,

offered RXpress service, and completed

84,131 tasks from clinical staff requests.

Meet our new lung and survivorship coordinator

Beth Bartleson, RN, BSN, MSN, is Baptist Health’s new Lung and

Survivorship coordinator. An employee since 1995, she was previously

breast care coordinator for Baptist Beaches and Nassau. Bartleson has

a nursing degree from the University of North Florida and a Master of

Science in Nursing - Healthcare Systems Management degree from

Loyola University in New Orleans. LeeAnn Mengel, RN, MBA, CPC,

CMPE, administrator, Oncology Services, said, “Beth’s positive energy

and passion for her patients will play a key role in the development of

our Survivorship Program and the advancement of our Lung Program.”

Patient Access Services assists a half-million patients each year throughout Baptist Health

April2014 19

20 CareConnection

Baptist hospitals honored by international breastfeeding groups

Congratulations to the lactation consultants

at Baptist Jacksonville and Baptist Nassau for

being recognized by two international groups for

excellence in lactation care.

The hospitals received the IBCLC® Care Award

in recognition of staffing professionals who hold

the prestigious International Board Certified

Lactation Consultant® certification (IBCLC®) and

for providing a lactation program that is available

5 - 7 days a week for breastfeeding families.

The award was given by the International

Board of Lactation Consultant Examiners

(IBLCE) and the International Lactation

Consultant Association (ILCA). Baptist South

was recognized with the award last year.

Lactation consultants are available during

pregnancy to assist the mother and provide

information on how to successfully initiate

breastfeeding. After the baby is born, they help

mothers overcome breastfeeding challenges and

continue to support them as their baby grows.

Breastfeeding testimonialKim Ward, MSW,

Wolfson Children’s Hospital NICU

When I joined Wolfson Children’s

Hospital as a Social Work intern in the

NICU in early 2011, I was breastfeeding

my 11-week-old baby. My supervisor

and director had both been working

mothers and were very supportive,

giving me the flexibility I needed

to pump milk throughout the five-

month internship. Our unit lactation

consultant, Diane, always made time to

answer my questions.

Our unit had just begun providing donor milk

to our fragile premature babies, and Diane

encouraged me to contact the milk banks that

supplied our unit and become a donor mother.

Over time, I was able to donate three gallons of

milk, which was distributed nationally.

Shortly after completing my internship, I was hired

by Baptist Jacksonville. The nurse manager of the

floor where I used the lactation room was very

accommodating and made a wonderful lactation

area, complete with mood lighting and a door

sign. Thanks to these small conveniences, I was

able to pump both for my son and to donate milk

for more than a year.

I developed a heart for lactation and always made

sure to check in with new mothers on the floors

where I worked. Later, I transferred to Wolfson

Children’s Hospital and had more opportunities to

assist nursing mothers during my work. Without

the encouragement I received from my co-

workers along the way, I might not have become

the breastfeeding advocate that I am today.

april 6 – 12National Volunteer Week

april 12 Katie Ride For LifeAmelia Island

Proceeds go toward organ donor

awareness. To join “Team Wolfson -

Cranking for Kids,” register online at

www.katierideforlife.org

For more information, e-mail

Team Captain Stephanie Perry at

[email protected]

May 6 – 12National Nurses Week

May 11 – 17 National Health Care Week

May 15 and 16End-of-Life Care Conference

8 am - 5:15 pm

Metro Square Conference Rooms 1 & 2

Cost: $25 for one day, $45 for both days.

(pay at the door). Includes breakfast

and lunch each day; CEUs available.

Baptist Health employees, register via

e-Learning. Non-employees register by

emailing [email protected]

June 13Mind/Body Spirit in Pediatric Health Care: Embracing Their (and Our) Connection

Fourth Annual Conference on Children

and Spirituality


More details coming soon.

Friday, May 2, 8 am - 4 pmUniversity of North Florida, Adam W. Herbert University CenterFree admission

Learn from national and local experts in the field of pastoral care and

behavioral health on topics from domestic violence to faith struggles.

Keynote speaker Pamela Copper-White, PhD, professor of Pastoral

Theology, Care and Counseling, Columbia

Theological Seminary, Decatur, Ga., and co-director

of the Atlanta Theological Association’s ThD program

in Pastoral Counseling

She is an ordained Episcopal priest, author of five books

and the first theologian to receive the Fulbright-Freud

Visiting Scholar of Psychoanalysis Fellowship for research and teaching

at the Freud Institute and the Universitat Wien in Vienna, Austria.

Presentersn Larry Wagoner, PhD, director, Pastoral Care and Education,

Baptist Health n Ellen Williams, PhD, administrator, Baptist Behavioral Healthn Ed Wilder, MDiv, MEd, senior chaplain and ACPE supervisor,

Baptist Southn Celeste Krueger, EdS, president of Celeste Krueger & Associatesn Gail Patin, MSW, EdD, chief operations officer, Hubbard

House, Inc.

Who should attend? Chaplains, pastoral counselors, ministers,

physicians, psychiatrists, psychologists, behavioral therapists, marriage

and family therapists, mental health counselors, clinical social workers,

nurses, respiratory therapists and other healthcare professionals

Continuing education credit available

For more information and to register, go to waytowellness.eventbrite.com

THE Way TO WELLNESS: Coping with mental illness and trauma through pastoral and psychological counseling

Baptist HealthCalendar

April2014 21


http://waytowellness.eventbrite.com

22 CareConnection

IntegrationWelcome new physician

Patrick Rader, DO

Internal Medical Group

Dr. Rader, who has been a hospitalist

at Baptist South since 2004, joined

Baptist Internal Medical Group April 1.

He earned his medical degree from

Nova Southeastern University College

of Osteopathic Medicine in Fort Lauderdale and

completed an internship at Palmetto General

Hospital and his residency in internal medicine

at the University of Florida Health Science

Center, Jacksonville. He is board certified in

internal medicine.

Beaches cardiologist named a hero next door

In March, Tom Hilton, MD, a

cardiologist with Baptist Heart

Specialists, who practices at Baptist

Beaches, was featured as a “Hero Next

Door” on First Coast News. In this

segment First Coast News features

an outstanding member of the

community every Monday.

Dr. Hilton was recognized for his monthly

volunteer work at the Beaches Community

Health Care Clinic. He has been volunteering

for the last two years.

New Lyerly Neurosurgery physiciansRicardo Hanel, MD, and Eric Sauvageau,

MD are providing medical leadership for

the new Stroke & Cerebrovascular Center at

Baptist Jacksonville.

Ricardo A. Hanel, MD, PhD

Lyerly Neurosurgery

Dr. Hanel earned his

medical degree from

Universidade Federal

Do Parana in Brazil and

his Doctor of Philosophy

degree from a combined program of

Universidade Federal Do Parana and State

University of New York (SUNY) at Buffalo.

He completed his residency in neurosurgery

at Hospital Nossa Senhora das Gracas in

Brazil, as well as an endovascular clinical

fellowship at SUNY Buffalo and a skull base and

cerebrovascular clinical fellowship at the Barrow

Neurological Institute in Phoenix, Arizona.

Eric Sauvageau, MD

Dr. Sauvageau earned his

medical degree from the

University of Sherbrooke in

Quebec, and completed his

residency in neurosurgery

from the University of

Montreal. He also completed an endovascular

clinical fellowship at State University of New

York at Buffalo, as well as a skull base and

cerebrovascular clinical fellowship at the Barrow

Neurological Institute in Phoenix, Arizona.

P h y s i c i a n I n t e g r a t i o n

April2014 23

Mandarin South employee of the year

Laura Lewis, LPN,

was honored

at a luncheon

in March as the

2013 Employee

of the Year at

Baptist Primary

Care Mandarin South. She was also bid farewell

by her co-workers because she is moving

out of the area. One co-worker said, “Laura

exemplifies outstanding everything! She has

some big shoes to fill and it will be very hard to

fill them.” The physicians and staff wish her the

best as she moves on, opening another door in

her life. Presenting the award to Lewis is Terry

Hayes, MD.

Walk with a Doc

Baptist Primary Care Mandarin South held

its first Walk with a Doc event on March 22,

with James Moore, MD, and had a great turn-

out of 80 participants. Their next Walk with

a Doc is April 26 with Sofija Rak, MD. For

more information, call 370.1131. In Nassau

County, Kiersten Prince, DO, Baptist Primary

Care Callahan continues her Walk with a Doc

events with her next walk on April 17. For more

information, call 879.4544.

Orange Park Pediatrics service recognition Margaret Macy, medical

office coordinator,

was honored with a

1980s-themed lunch party

in recognition of her 25

years of service with Orange

Park Pediatrics. She has

performed admirably in

every office role she has held within the practice.

Macy is pictured here (second from the right)

with physicians from the practice.

Several employees

celebrate 10 years of

service with Orange

Park Pediatrics

this year. They are

Dephne Berry, Cindy

Wood, Debi Salazar,

Shannon Bryant,

Martha Rich, Judith Redenius, Deborah Swiger,

Margaret Macy and Kay Kinghorn.

24 CareConnection

Distinguished CaregiverTrina Wilkeson,

Patient Access Supervisor

Emergency Department, Admitting

Trina Wilkeson was aware of a discharged

patient and her friend in the Emergency

Department waiting room who was homeless

one cold night. She displayed great passion

and determination in finding a shelter that

would accept them, and also provided them

with something to eat and transportation to

the shelter.

Charlene Langley retiresAfter 23 years of faithful

service, Charlene Langley,

Gift Shop manager, is retiring

on April 4. She has been the

heartbeat of our Main Gift

Shop and Pavilion Carousel

with a special touch for

reaching out to staff and supplying them with

products, gifts and special sales. She will be

greatly missed. We wish Charlene the best in the

next phase of her life.

CA

R E A ND

S

ER V I C

E

JacksonvilleB a p t i s t J a c k s o n v i l l e

BeachesB a p t i s t B e a c h e s

Distinguished caregiverNina Handzo, RN, Critical Care Unit

Nina Handzo transferred from Baptist

South after being accepted into the

ECCO Program. She started her

training in December and has already

been recognized countless times for

her compassionate and extraordinary

care. One patient shared, “Nina was

very considerate and respectful. She

provided exceptional care. The hospital

is fortunate to have her as an employee.”

Easter Egg HuntFamilies of employees and volunteers are

invited to the annual Easter Egg Hunt at Baptist

Beaches, conducted by Auxiliary members on

Saturday, April 12. Registration begins at 9:15 am

in Conference Rooms B & C. The Easter Bunny

will be available for photos, and there will be face

painting, prize drawings and other fun activities.

New board memberHospital President Joe

Mitrick announced in March

that Cameron Greene,

MD, has joined the Baptist

Beaches Board of Directors.

Dr. Greene is with North

Florida Obstetrical &

Gynecological (OB/GYN) Associates, of which

he is a founding partner and currently serves as

the president. He is board certified in obstetrics

and gynecology, and is on the medical staff

of Baptist Beaches, where he has served as

an officer and chairman of the Department of

Women and Children’s Services.

CA

R E A ND

S

ER V I C

E

April2014 25

ClayB a p t i s t C l a y

Chamber Beautification award The Clay County Chamber of Commerce has

selected Baptist Clay in Fleming Island as

the Area Beautification of the Month Award

winner for April 2014. Congratulations to

Baptist Clay’s landscape designer, the R-A-M

Professional Group Inc.; landscape installer,

Sun State Nursery and Landscaping, Inc.;

and The Brickman Group, which maintains

the campus. Kudos also go to the Baptist

Health Construction and Design Team,

who oversaw development of Baptist Clay,

and a big thank you to Baptist Clay Plant

Facilities and Security Services for helping

to keep the campus looking beautiful.

Celebrating its one-year anniversary in

May, Baptist Clay is home to the Baptist/

Wolfson Children’s Emergency Center,

Imaging & Diagnostics, medical offices and

the Wolfson Children’s Specialty Center.

Wolfson Children’s Rehabilitation provides

speech language, physical and occupational

therapies, including special programs such

as the Little Bites Feeding Program and

sports and orthopedic rehabilitation.

NassauB a p t i s t N a s s a u

Jerrie Moore retires Jerrie Moore, director of

Radiology, retired from

Baptist Nassau on February

28, after 30 years of service

and has started a new

chapter in her life. We wish

her the best of luck in her

new adventures.

New board member Hospital President Stephen

Lee announced in March

that Janice Ancrum has

joined the Baptist Nassau

Board of Directors. Ancrum

is the executive director of

the Nassau County Council

on Aging and has 25 years

of leadership experience with government and

nonprofit organizations. A native of Fernandina

Beach, her community involvement includes:

United Way; Girl Scouts of America; Northeast

Florida Hospice; YMCA; and serving on the

Barnabas Center’s Board of Directors.

26 CareConnection

SouthB a p t i s t S o u t h

Distinguished Caregiver Lata Mitchell, Quality Coordinator

Health Information Management

During the opening of Baptist Clay,

Lata Mitchell was instrumental

in developing the workflow for

scanning and training of the Patient

Access Services staff in Health

Information Management functions.

She volunteered to modify her

work schedule to be available at

Baptist Clay during the night shift so each

staff member could be trained in their

environment. Many times, she worked at

Baptist South during the day and went to

Baptist Clay at night to ensure

proper training.

Baptist South is first to provide FEES testing

Are you wondering what

Darlene Desena is doing

here? She is mixing food for

a new patient swallow test

using green food coloring.

Desena, lead speech

language pathologist at

Baptist South, provided

the first ever Fiberoptic

Endoscopic Evaluation of

Swallowing (FEES) at Baptist

Health system. This is done by inserting a

scope through a patient’s nose in order to

visualize swallowing in the back of the throat

as it happens.

To make FEES available, much had to come

together, including purchasing equipment,

training, and competencies and development

of documentation and policies. Desena has

been instrumental in ensuring that Baptist

South can provide this service at the bedside.

Several other processes help prevent

aspiration. What makes FEES different is that

it can be done bedside; it does not expose

the patient to X-rays and it does not require

additional staff, except for the nurse who

assists the speech-language pathologist. It is

not a replacement for other tests; the speech-

language pathologist is the best person to

determine which test is appropriate for

the patient.

New board memberHospital President Ron

Robinson announced

in March that Chris

Emans has joined the

Baptist South Board of

Directors. He is CFO and

a board member of US

Assure, which serves the property and casualty

insurance industry. He also serves on the

board of directors and finance committee of

Community Hospice of Northeast Florida and

Deerwood Rotary Club. Previously, he served

on the boards of Cerebral Palsy of Jacksonville

and The Help Center.

Safe SitterA Safe Sitter class will be held at Baptist South

for students, 11 – 14 years old, on Saturday,

April 26, from 8:30 am - 2:30 pm. Training

includes first aid, behavioral advice, choking

rescue techniques for infants and children,

injury management, safety for the sitter and

babysitting as a business. The class is $45,

which includes lunch and a training manual.

To register, call 202.CARE (2273).

CA

R E A ND

S

ER V I C

E

WolfsonWo l f s o n

April2014 27

Child advocate of the year award

During their annual awards

luncheon in March, the

Children’s Home Society of

Florida, Buckner Division,

recognized Hospital

President Michael D. Aubin

with the R. David and I.

Lorraine Thomas Child Advocate of the Year

Award for his significant impact toward improving

the lives of underprivileged youth throughout the

First Coast. The award was established in 1982 by

the late Dave Thomas, philanthropist and founder

of Wendy’s International, who was a longtime

supporter of Children’s Home Society.

The Children’s Home Society, Buckner Division,

offers services that help break the cycles of

abuse in families; heal the pain for traumatized

children; guide teens to successfully transition

into adulthood; and create strong, loving families

through adoption.

New board members Hospital President Michael D. Aubin announced

two new members to the Wolfson Children’s

Hospital Board of Directors in March.

Mark A. Frisch is executive

vice president of Beaver

Street Fisheries, Inc.,

and founder and CEO of

Sunshine Soccer Group, a

group that was successful in

bringing professional soccer

back to Jacksonville. A Jacksonville native, he

serves on the Board of Trustees for Jacksonville

University and the Board of Directors for the

Jacksonville Regional Chamber of Commerce.

In 2010, he was named to Jacksonville Business

Journal’s “40 under 40” list.

Menla English (MeMe)

Hulsey of Brunswick,

Georgia, became a

passionate supporter of

Wolfson Children’s when

her son Ben was diagnosed

prenatally with a severe and

rare congenital heart defect. She has served as

director of Institutional Advancement for Coastal

Georgia Community College and Foundation

and served in leadership roles in many local

community organizations.

Wolfson Children’s rehab rally

Wolfson Children’s Rehabilitation Services

conducted their inaugural Rehab Rally on

February 12. Staff from seven sites, including

our partners at Wolfson Children’s at Southeast

Georgia Health System, came together to

receive system-wide updates and education.

Approximately 80 were in attendance for a half-

day packed with information about patient safety,

coding, documentation, use of interpreters, and

departmental and organizational updates.

28 CareConnection

AUTOMOTIVE1999 Ford Contour. 2 owners. Power windows, antilock brakes, 94,000 miles. Looks & runs great. Clean interior. Must see. $2,500 OBO. Pam, 588.6475.

FOR RENT2/2.5 beach TH 1 blk from ocean. 1 car garage. Avail now, $950. No pets, no smoking. Actively trying to sell. Must be able to show as needed. [email protected]

PETSAdorable 5 y/o bk/wt cat, free to good home. Will provide litter box and litter genie (works well, no odors). Sad, I’m allergic. Text 662.0742 for pics

MISCELLANEOUSModern brand 9-foot long board, blue & white. Used 4 times. Purchased from Surf Shack new. 904.465.6735

2 tickets avail. for Indigo Girls with Jacksonville Symphony. Show in Gainesville. Sun. 3/30 @ 2pm. Call/text 904.982.6219

Nearly new Whirlpool washer/dryer pair for sale. $400 for both. Call 731.5111 or text 318.3198

Lawn tractor, John Deere LX 172, 32 in. cut. Always garage kept. $595. Contact Bob at 904.225.9100

Stackable washer/dryer set, 6 mos old. Paid $1,500, asking S1,200. Contact Pat, 904.229.6542

WANTEdQuiet, professional couple seeks 1-2 bed apt. within biking range of BMC. Excellent rental references. $600-900 month. 520.3312. June 2014 move-in planned.

Classifieds

Digital CareConnection CareConnection is available online.

Issues can be found on the employee intranet by clicking on Life at Baptist.

E M P L O Y E E S

Submit a Classified AdNext Deadline: April 14, 2014

On the employee intranet, go to Life at Baptist and select Submit Classifieds online.

Please do not include your work phone number or email in the text of your ad.

Baptist Health and the Jacksonville Jaguars are offering employees the

opportunity to purchase season tickets at a special rate and automatically

payroll-deduct the cost between May and December. Just follow these steps:

Go to the Discounts web page in the Employee

Experience section of the intranet to review

the Baptist Health special season ticket pricing

map. If you are renewing your season tickets

and want to use payroll deduction, check the

renewal deadline on your invoice

Call Russell Rendon, Jaguars ticket sales

manager, at 633.6410. Identify yourself as a

Baptist Health Employee and mention the offer

code: “BAPTIST.” You will need to provide your

name, employee ID number and the seating

area you want to purchase. The Jaguars will

create an account and assign your Jaguars ID,

which you need to complete the transaction.

Download the payroll deduction authorization

form from the Discounts webpage in Employee

Experience and forward it to the Baptist Health

Payroll Department, Howard Bldg., Suite 414.

The form must be received by May 2. Payments

will begin with the May 30 pay date and

continue for 16 payments.

Questions? Regarding the Jaguars season ticket offer,

contact Russell Rendon at 633.6410 or

[email protected]

Regarding payroll deduction, please contact

Payroll at 202.2800.

The deadline to purchase is May 2 at 5 pm.

Goods advertised are sold by individual employees. Baptist Health claims no knowledge of goods advertised, offering no warranties or guarantees.

Get your Jaguars season tickets via payroll deduction

1

2

3



careconnection april 2014

Documents

baptist health badge

longterm care insurance

pastoral care

dental insurance

employee assistance

cancer insurance

programs available

discounted car insurance