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Career Development Catalog of Programs Missouri Student Edition

New Horizons Computer Learning Center Of St. Louis

2122 Kratky Road

St. Louis, MO 63114

314.429.3311

A nonpublic career education school providing technical training for people who want to become certified in the area of computer technology

Date of publication: March 4, 2009

Updated June 6th, 2017

This school is certified to operate by the Missouri Department of Higher Education

For the 2016-2017 certification year (September 19, 2016 – June 30, 2017)

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TABLE OF CONTENTS

OWNERSHIP 6 FACULTY AND STAFF 6 DESCRIPTION OF FACILITIES 6 POLICY STATEMENT 7

SECTION 1 – SCHOOL INFORMATION PAYMENT SCHEDULE FINANCIAL AID ADMISSION REQUIREMENTS DRESS CODE CLASS STARTING AND ENDING DATES HOURS OF OPERATION HOLIDAYS GRADUATION REQUIREMENTS STUDENT SERVICES

9 9 9 9

10 10 10 10 10

Student Records 11 Qualifications 11 Student Placement 11 RULES AND REGULATIONS 12 Attendance/Class Cuts/No Shows 12 Tardiness 12 Class Cancellation 12 Conduct 12 Makeup work 12 Probation 13 Interruptions in Training/Termination 13 Leaves of Absence 13 Re-entry 13 Appeal 13 Progress 13 Grievance Policy 13 CANCELLATION AND REFUND POLICY 14 WITHDRAWAL POLICY 15 MEET OUR INSTRUCTORS 16

SECTION 2 – TRAINING PROGRAMS

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COMPTIA100 Preparatory Program for A+ Certification 20

CCNA 100 Preparatory Program for Cisco Certified Network Associate (CCNA) 21 CCNP 200 Preparatory Program for Cisco Certified Network Professional (CCNP) 22

ITIL 200 Preparatory Program for Information Technology Infrastructure Library (ITIL) v3 Foundation Certificate in IT Service Management 23

SIGMA 400 Preparatory Program for Lean Six Sigma Black Belt 24-25 SIGMA 300 Preparatory Program for Lean Six Sigma Green Belt 26-27

LIN 100 Linux+ Certification 28 PMP 300 Preparatory Program for Project Management Professionals 29

MSMOS 100 Preparatory Program for Microsoft Office Specialist 30-31 COMPTIA 200 Preparatory Program for Network+ Certification 32

ORA 200 Preparatory Program for Oracle Database 10g Administrator Certified Associate 33

ORA 300 Preparatory Program for Oracle Database 10g Administrator Certified Professional 34

COMPTIA 300 Preparatory Program for Security+ Certification 35

PROGRAM 1 Preparatory Program for Design, Media and Graphics 36 PROGRAM 2 Preparatory Program for Certified Ethical Hacker 37 PROGRAM 3 Preparatory Program for Certified Information Systems Security Professional 38

PROGRAM 5 Preparatory Program for Microsoft Technology Associate: IT Infrastructure

Certification 39 PROGRAM 6 Preparatory Program for MCSA: Windows Server Certification 40 PROGRAM 7 Preparatory Program for MCSE: Server Infrastructure Certification 41 PROGRAM 8 Preparatory Program for MCSE: Desktop Infrastructure Certification 42 PROGRAM 9 Preparatory Program for MCSE: Private Cloud Certification 43

PROGRAM 10 Preparatory Program for MCSE: Messaging Certification 44 PROGRAM 11 Preparatory Program for MCSE: SharePoint Certification 45 PROGRAM 12 Preparatory Program for MCSD: Web Applications Certification 46 PROGRAM 13 Preparatory Program for Red Hat System Administration I Certification 47 PROGRAM 14 Preparatory Program for Red Hat System Administration II with RHCSA Exam

Certification 48 PROGRAM 15 Preparatory Program for Infrastructure Management Certification 49-50 PROGRAM 16 Preparatory Program for Entry Level Technician Certification 51 PROGRAM 17 Preparatory Program for Desktop Technician Certification 52-53 PROGRAM 18 Preparatory Program for IT Security Professional Certification 54 PROGRAM 19 Preparatory Program for IT Professional Certification 55 PROGRAM 20 Preparatory Program for Microsoft Windows Certification 56 PROGRAM 21 Preparatory Program for SQL Server Certification 57 PROGRAM 22 Preparatory Program for Microsoft Certified Solutions Expert For MCSD

Certification 58-59

OWNERSHIP

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Information Solutions Design, Inc. d.b.a. New Horizons Computer Learning Center, A corporation formed

under the laws of the State of Missouri.

President/Owner: Timothy Slater

2122 Kratky Rd., St. Louis, MO 63114 FACULTY & STAFF

President/Owner/General Manager: Timothy Slater

Director of Sales/Admissions: Danny Chi

Training Supervisor: Nikhil Patel

Instructional Staff: Nikhil Patel, Bill Frein The school is affiliated with all other New Horizons worldwide, although each location is independently

owned and operated. Each location may offer different classes and have different accreditation.

DESCRIPTION OF SCHOOL FACILITIES

The New Horizons Computer Learning Center of St. Louis is located in the new state-of-the-art training facility

at the corner of Page and Lindbergh, 2122 Kratky Rd., St. Louis, MO 63114. The facility provides classrooms

tailored for hands-on leaning including enough equipment for one computer per person, a high-speed Internet

connection in every classroom terminal, and classrooms with ceiling-mounted projection and white board

equipment for appropriate visual aid. The facility provides a convenient break area for students. The facility

consists of 8 total classrooms equipped with current computer hardware required for the study of computer

related applications and information technology. Courseware for each class delivered by the training facility is

issued to every attending student for them to keep and use in pursuit of their training objectives.

The building is fully handicapped-accessible in compliance with the American Disabilities Act. The training

premises are located on the second floor of the building with open elevator access from the first to the second

floor. The on-site parking area has several large handicapped parking spaces in addition to ample parking for

all facility trainees. The hallways and interior walking areas of the building are much wider than code, and can

easily accommodate either wheelchair or automated wheelchair accessibility. Both male and female restroom

facilities are handicapped-accessible and the classroom learning labs have tabletop PCs on desks with rollaway

chairs which can be removed to easily accommodate wheelchair bound clients. Access to public

transportation is conveniently available nearby.

The number of faculty and instructional staff currently employed by the institution is sufficient to properly

serve the number of students enrolled within our programs of training. Each class is Instructor-led in a

classroom. Each class offering has an enrollment cap – a set number of students permitted into a class – in

order to maintain the optimum student to instructor ratio to facilitate learning. In the event a class offering

exceeds its enrollment cap, the institution promptly schedules an additional class offering to adequately

service the total number of students enrolled.

GENERAL GUIDELINES A student may enter the school facility at any time during open hours for classes, lab work or just study periods with other peers. The school recommends that the student take the classes in the order listed under the program curriculum. The program completion is determined by the date that the student completes all of the required classes for their individual program. All classes are awarded a certificate upon completion. Students may wish to complete a program faster or slower if enrolled in the school’s Mentored Learning Program. New Horizons offers many methods of learning, Online Live, Instructor Led, and Mentored Learning. We recognize many students learn differently and as such offer multiple modalities of learning. A student may get council from their assigned Admissions Representative and alter the speed of the program if they are in a program that qualifies for that type of training. All other courses offered by New Horizons are published quarterly with classes

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starting at 8:00 am and ending at 4:00 pm led. These schedules can be located on our website, www.newhorizonsstl.com. Students must attend a minimum of 80% of class time. Attendance as well as academic progress standards will be applied to meet program or course completion status. (Five day class, must attend minimum 4 days) Students may repeat any class as many times as they wish up to six months from first day of each class. This is a benefit New Horizons offers all students to reinforce learning. Online Live Technical Requirements The New Horizons Online LIVE® learning environment consists of our online classroom and many courses include an online lab component. Both are accessed seamlessly through our online web based learning management system. Before your course begins your local center will reach out to you and ensure your system is properly configured. For the best experience, we recommend students systems include: System Requirements 1 GHz 32-bit (x86) or 64-bit (x64) processor with at least 1 GB of system memory Microsoft Windows Vista SP2 or higher A supported web browser (See the list below) Monitor with a minimum screen resolution 1280 x 960 and at least with 16-bit color depth (1280 x 1024 or higher 32 bit color depth recommended) High speed Internet connection (200 Kb/s per user with 1 Mb burst capacity)

POLICY STATEMENT

The school does not discriminate regarding race, color, creed and/or religion. The training offered by the school

is also recommended to handicapped persons who are unable to undertake strenuous vocations or lack the

mobility required by other occupations.

DISCLAIMER

All prices for programs are as printed herein. There are no additional costs or supplies necessary for program

completion. Those Students who wish to purchase additional study materials may do so at an additional cost

from the school. Each student is responsible for his or her personal books and supplies. Extra books and

supplies may be purchased from the school but are not to be borrowed from another student or the school.

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SECTION 1

SCHOOL INFORMATION

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PAYMENT SCHEDULE

Payment in full for class is required prior to the first day of said class unless financial services have

been arranged.

FINANCIAL AID

New Horizons Computer Learning Center of St. Louis offers financial services through SLM Financial

Corporation. The student may apply with SLM Financial for a student loan. Upon receiving approval

and payment, the student will be registered.

APPLYING FOR ADMISSION AND ADMISSION REQUIREMENTS

Students may apply for admission by scheduling an appointment with an Admissions Representative.

An applicant must be at least 18 years of age. It is mandatory that a student provide proof of either a

high school diploma or a GED. It is also mandatory that the applicant have a good command of the

English language as our classes are taught in English.

A student wishing to apply for enrollment may attend one (one day PC class) session prior to entering

the program at no cost. Students are encouraged to attend the class to determine his or her level of

commitment and financial obligation.

Each student is assigned an Admissions Representative that interviews the student prior to any

program. The Admissions Representative will continue to monitor the student as well as counsel

them through each program. Each Admissions Representative is trained to counsel students in

specific programs that the school offers.

Should a student already have pre-requisite level knowledge of a particular subject matter they can

elect to take an assessment test to determine if they may bypass any pre-requisites without taking

instruction in a particular pre-requisite class. This is permissible only with prior approval from the

Director of Education. There is no cost to the student to take an assessment test.

DRESS CODE

New Horizons Computer Learning Center maintains a quality learning environment. Dress should not

distract from the learning environment. Students should use good judgment when deciding what to

wear.

Students that do not adhere to the Dress Code may first be reprimanded by their Admissions

Representative, Instructor, and Director of Admissions or General Manager. A reprimand consists of

a verbal reminder of the Dress Code. If student is found repeatedly disobeying the Dress Code

policy, the punishment may be probation which is a formal written warning indicating to the student

that if they repeatedly disobey the Dress Code policy it may result in termination or expulsion from

school.

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Examples of unacceptable attire:

Tops with spaghetti straps, halter tops, tube tops

Athletic gear including bike shorts, mesh shorts, and rippled-sleeve shirts

Clothing items with inappropriate or unhealthy language or logos

Clothing items that do not provide appropriate coverage of the midriff, back or undergarments

CLASS STARTING & ENDING DATES

A student may enter the school at any time. The school recommends that the student take the classes

in the order listed under the program curriculum. The date of completion is determined by the date

that the student completes all of the required classes for each program. All classes are awarded a

certificate upon completion. Students may wish to complete a program faster or slower. A student

may get council from their assigned Admissions Representative and alter the speed of the program if

the schedule permits.

Students must attend a minimum of 80% of class time. (Five day class, must attend minimum 4 days)

Students may repeat any class as many times as they wish up to six months from first day of each class.

HOURS OF OPERATION

The business office is open when classes are in session. Classes are in session:

Monday – Friday 9:00 am – 4:00 pm As well as scheduled evening classes from 5:30pm-10:30pm on Monday-Friday where designated

HOLIDAYS

School will not be held on the following holidays. Additional holidays may be declared at the

discretion of the General Manager.

New Year’s Day

Memorial Day

Independence Day

Labor Day

Thanksgiving Day

Christmas Eve

Christmas Day

GRADUATION REQUIREMENTS

Satisfactory academic progress and completion is measured by class attendance and assessments for

exam preparation. A student is given a certification of completion for every course he/she has

successfully completed. Satisfactory academic progress is indicated by receipt of a passing grade.

Students will receive a grade of either Pass (P) or Fail (F) contingent upon adhering to the

requirements mentioned above and completing all instructor-led classroom labs and projects. Grades

will be received by students within 30 days of their last program date.

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New Horizons monitors progress by class attendance and assessments for exam preparation. New

Horizons monitors this progress on a weekly basis to determine if a student is performing at a

satisfactory level determined by their attendance and assessments. If a student is deemed as not

satisfactorily making academic progress, they will be notified immediately the week thereafter, by

their Admissions representative in writing notifying them that improvements must be made to

achieve a passing grade (P). Students must attend a minimum of 80% of class time. (Five day class,

must attend minimum 4 days)

The consequences for failure to maintain satisfactory academic progress are as follows: The student

will not be allowed to move on to their next scheduled class until the previous class whereby,

satisfactory academic progress was not met has been retaken and satisfactory academic progress has

been achieved. Should the student retake the given class and still not meet satisfactory academic

progress, the Director of Education and the student’s instructor will meet with the student to

determine the best course of action moving forward, not limited to one on one instruction session and

tutoring to catch the student up to speed. Every effort will be made to aid the student in meeting

satisfactory academic progress.

Students may wish to complete a program faster or slower if enrolled in the school’s Mentored Learning Program.

New Horizons offers many methods of learning, Online Live, Instructor Led, and Mentored Learning. We recognize

many students learn differently and as such offer multiple modalities of learning.

STUDENT SERVICES

Student Records/Transcripts:

Student records or transcripts are permanently retained by the school and are available to students

upon individual request. Student records will be provided to potential employers only after the

student has made written request. There is no cost associated with requesting a student record or

transcript.

Student Placement:

I understand that the School has not made and will not make any guarantees of employment or salary

upon my graduation. If included in my individual program the school will provide me with placement

assistance, which will consist of resume and cover letter preparation, interview coaching and

mentoring, and identifying employment opportunities and advising me on the appropriate means of

attempting to realize these opportunities.

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RULES & REGULATIONS

Attendance/Class Cuts/No Shows:

Technical programs require 80% attendance. After missing one day in any class, the student is

counseled by their Admissions Representative. If a student is not making the 80% attendance required

by the program, the Admissions Representative and the Director of Education will counsel the student.

The school will request that the student make up the days missed to ensure student’s success. If the

student does not show for a class without canceling or rescheduling they will be put on probation.

There is a one-year time period on completion of any program without further charge.

Tardiness:

A student arriving after attendance has been taken is considered late. The instructor will mark the

amount of time unless the instructor considers the reason for tardiness legitimate. All class time

missed in excess of 15 minutes must be made up by the student prior to graduation. If the student

arrives late and instructor cannot catch up student without interrupting the others in class, the

student may be required to make up the entire day.

Class Cancellation:

Please notify the school five or more business days in advance of your scheduled applications class if

you need to cancel or reschedule (Technical training courses require 10 business days cancellation

notice). Cancellations may be made by calling the school or your Admissions Representative. If the

student does not show up for the scheduled class without canceling or rescheduling, they will be put

on probation. If the school cancels the class for any reason the student will be notified 5 business days

prior and given dates to reschedule for a later offering. The student then may choose whether they

want to take the class at the later offering or be provided a full refund.

Conduct:

Students are expected to conduct themselves in a professional manner at all times. Foul language,

possession of non-prescribed drugs or alcoholic beverages, and disrespectful behavior is considered

unsatisfactory conduct and may be grounds for dismissal. A student who conducts himself in a

manner detrimental to the school, staff or other students will be terminated. Theft or property from

the school or other students is grounds for immediate dismissal.

Students that do not adhere to the Conduct Policy above may first be reprimanded by their Admissions

Representative, Instructor, Director of Admissions or General Manager. A reprimand consists of a

verbal reminder of Conduct Policy. If student is found repeatedly disobeying the Conduct Policy, the

punishment may be probation which is a formal written warning indicating repeat

behavior results in termination or immediate expulsion from school. If behavior is severe enough,

student may be escorted from building and asked not to return resulting in immediate termination

without initial reprimand or probation.

Makeup work:

Students absent for any reason are required to make up any missed classes before proceeding to the

next course of study. A student may make up missed time by attending another class in session or

attending Saturday or night classes, which are conducted for other students.

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Probation:

A student that does not adhere to the attendance policy will be placed on probation for 30 days.

Should the student be absent while on probation, he will be counseled by the General Manager,

which could result in termination.

Interruptions in Training/Termination:

Should a student fail to learn the required skills, the student is permitted to re-take the classes within

a six (6) month period. The retaking of such classes is of no extra costs to the student. If the student

fails to achieve a passing grade the second time, he/she is counseled by the Director of Education as to

the advisability of continuing. If the student fails to achieve a passing grade, the student will not be

awarded a Certificate of Completion. If a student does not learn the required skills to obtain a passing

grade he/she will be terminated. If a student doesn’t call to cancel or doesn’t show for three (3)

courses consecutively out of their program, he/she will be terminated for unsatisfactory attendance.

When a student has attempted yet failed to make progress, they are entitled to a refund payment,

based on the standard refund policy. However, if a refund is made they will not be permitted to

continue their classes.

Leaves of Absence:

A student may be granted a leave of absence for a reasonable amount of time as determined by the

General Manager. A request for a leave of absence must be in writing and the date of expected return

must be specified.

Re-entry:

A student that has canceled or has been terminated and desires to re-enter the program of study must

notify the school and follow the required admission procedures. A student that was terminated for

any reason must have an interview with the Director and show cause why he/she should be

re-instated. The decision of the Director is final.

Appeal:

Students may appeal decisions made by their Admissions Representative in regards to academic or

disciplinary action to the school director. Such appeal must be made in the form of a letter and be

delivered certified US mail. The decision of the school Director is final.

Progress:

New Horizons monitors progress by class attendance and assessments for exam preparation. A student is given a certification of completion for every course he/she has successfully completed.

Grievance Policy:

Student grievances may involve academic matters, administrative matters, or discrimination.

Grievances, other than those involving discrimination charges, will be handled through the regular

chain of authority (Admissions Representative, Director, General Manager, President/Owner). A

grievant who is not satisfied with a decision at one level may appeal the grievance to the next level of

authority. The Owner/President of New Horizons of St Louis is the final authority in any grievance.

Information and discussions concerning the resolution of a grievance will be maintained in as

confidential a manner as possible so as to protect the interests of all parties.

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Every attempt should be made to resolve all grievances informally. However, the student has the right to submit a formal, written grievance. Grievances should be submitted in writing at each level of authority within 5 calendar days of the action being grieved or within 5 calendar days of the decision being appealed. A written response will normally be made to the grievant within 5 calendar days unless circumstances require additional time for consideration.

Grievances involving discrimination because of race, color, creed, sex, disability, religion, national

origin, sexual preference, or age should be made to the affirmative action officer (New Horizons of

St Louis General Manager) who will handle the grievance in conformance with state and federal

statutes governing such cases.

CANCELLATION AND REFUND POLICY

Should a student be terminated or cancel for any reason, refunds will be made according to the below

listed refund schedule.

1. Cancellation must be made in writing. The official termination date will be the date of letter receipt.

This letter must be addressed to the Director of Education.

Director of Education

New Horizons Computer Learning Center of St. Louis

2122 Kratky Rd., Ste. 200

St. Louis, MO 63114

1. All monies will be refunded if the school does not accept the applicant or if the student cancels

within three (3) business days (exclusive of Saturdays, Sundays and Holidays) after signing the enrollment

agreement.

2. A student may also cancel upon a doctor’s order clearly stating they cannot physically receive the

services, or may cancel the contract if the services cease to be offered as stated in the contract.

a. If a student cancels upon a doctor’s order, and has received some of the services and/or associated

goods, New Horizons may keep a portion of the contract price equal to a pro rata portion of the total price

representing the proportion of services used or completed, plus the cost of any related goods which

student has retained, as fair compensation for the services received or materials provided.

b. If a student cancels upon a doctor’s order, and has not received any of the services and/or

associated goods, New Horizons will provide a full refund of the training price.

c. If a student cancels the contract because the services cease to be offered as stated in the contract,

New Horizons will provide a full refund of the training price.

3. Cancellation after attendance has begun, but prior to first class completion of the program, will

result in a $150.00 cancellation fee and a pro rata refund computed on the number of hours completed to

the total program hours. All kits and books received by the student will also be considered in the pro rata

refund amount. These books and kits are non-returnable after the student has opened them.

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4. Cancellation after completing 50% of the Program will result in no refund. Cancellation requests

made later than 12-months after the original invoice date for courses in a student’s Program of training,

wherein the courses were offered by the school but delivery not accepted by the student, will result in no

refund.

5. If a student misses the 1st day of a required Program course after confirming their intent to attend

via telephone or email WITHOUT notifying the school prior to the course start date, that class will appear

on their transcript as a “No-Show” for attendance purposes, program material will be delivered to the

student in-person or via signature-required certified mail a minimum of three days after the start of class,

and that course will count as having been delivered for purposes of computing potential Program

cancellation/refund totals. The student may attend the next available offering of that required Program

course at no additional charge. As long as the student notifies the school of their inability to attend a

required Program class prior to the starting date of that class, no penalty will be applied. If the student

provides notification they will be attending the second day of class, or subsequent days of training, our

standard 80% attendance policy will remain in effect. Please note: in the case of student attending the

subsequent days of training and meeting our 80% attendance policy, the student would not be considered

as “withdrawn. Also, if the student signs their enrollment agreement the day prior to the first day of class,

and provides a cancellation notice within our three-day cancellation period, the student’s status will be

considered “cancelled” and they will receive a full refund.

6. Termination Date: In calculating the refund due to a student, a pro rata refund computed on the

number of hours completed to the total program hours. All kits and books received by the student will

also be considered in the pro rata refund amount.

7. Refunds will be made within 30 days of termination or receipt of cancellation notice.

8. A student can be dismissed, at the discretion of the Director, for insufficient progress, non-payment

of costs, or failure to comply with rules.

WITHDRAWAL POLICY:

Students may withdraw from a program by alerting their Admissions representative or Director of

Education either verbally or in writing. If notification is made verbally either on the phone or in person,

the student will receive written notification of their withdrawal via email or letter within 48 hours of

receipt of such notification. Please refer to the cancellation policy listed within the Student

Catalog/Handbook for more information.

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MEET OUR INSTRUCTORS

NIKHIL PATEL

Nikhil Patel has over 15 years’ experience working in the IT/IS filed. He has over 7 years’ experience

developing/writing courseware, training young adults/adults, and performing onsite consultant projects.

This training has been provided at the business, professional training organization, and university levels.

He enjoys sharing his immense pool of experience with students via realistic and practical scenarios and

simulations.

Education:

BS Computer Engineering, New Jersey Institute of Technology, Newark, New Jersey

MS Computer Engineering, New Jersey Institute of Technology, Newark, New Jersey Professional Certifications: Microsoft Certified Trainer

Certified Technical Trainer

Technical Certifications: Microsoft Certified Systems Engineer (MCSE), Windows Server 200 & 2003

Microsoft Certified Systems Administrator (MCSA)

Certified Novell Engineer (CNE), (5x & 6x)

Cisco Certified Network Associate (CCNA)

Cisco Certified Network Professional (CCNP)

Microsoft Certified Network Engineer (MCNE)

CompTIA Network+ Certification

CompTIA Linux+ Certification

Certified Information Systems Security Professional (CISSP)

Microsoft Certified Database Administrator (MCDBA)

CNI

TTT

LPIC L1 & L2

RHCE

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PAUL WILLY

Paul Willy has been called a walking encyclopedia of Microsoft. He has a 37 year background of use cases and an understanding of current IT trends. Security and networking are additional areas of expertise. Paul is fluent in both operating systems and networking, his troubleshooting skills go beyond the box, the VM, or the container. Paul is an IT service management expert with a long history of producing better outcomes using collaborative processes. Education: Capella University , BS-IT, Summa cum Laude Focus on Security and Enterprise Architecture Certifications:

MCSE Cloud and Infrastructure Certified Ethical Hacker/Certified EC-Council Instructor MCSA 2012r2 MCITP Enterprise Administrator, Enterprise Support Technician ITIL Practitioner Support/Restore and Release/Control MCSE 2003 MCSE Security Cisco Certified Systems Instructor/CCNA CompTIA A+, Network+, IT Project+, Security+ MCT MCSE 3.51, 4.0, Windows 2000 CCNA MCNI CNE/CNI

ROBERT HIGGINS Robert Higgins has 20 years of extensive experience in instructing PMP, ITIL, Lean Six Sigma Black Belt, Cisco, and Microsoft. He is passionate about quality and customer satisfaction. He has exceptional instructional skills that use group creativity, visualizations and harmonize diverse classes online and live. He currently holds certifications as a Cisco Certified Instructor, Microsoft Certified Trainer, Comptia Technical Trainer and ITIL Expert. Education: Fort Lewis College Colorado, Durango BACHELOR OF ARTS- Anthropology. Additional science background in; Statistics, Calculus, Geometry, Physics, Chemistry. Computers: Basic, Fortran, Pascal, Computer Science Information Systems, Computer Aided Drafting. Certifications: PMP Certified Project Management Professional ITILV3 Certified Expert = Foundations + RCV + OSA + PPO + SOA LSSBB Lean Six Sigma Black Belt

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CCNA Cisco Certified Network Associate CCSI Cisco Certified System Instructor MCT Microsoft Certified Trainer CTT+ CompTIA Certified Technical Trainer MCSA Windows 10, 8.1, 7 Microsoft Certified Solutions Associate RICHARD ANDERSON Richard Anderson has over 22 years of experience as a network security engineer and instructor. He richly enhances our students with his extensive knowledge of CompTIA A+, CompTIA Network+, CompTIA Security+, Linux+, CISSP and RMF (Risk Management Framework). Education: A.S. Engineering Technology – Parks College St. Louis University, St. Louis MO Certifications: CISSP CompTIA Security+ CompTIA Network+ CompTIA Cloud KENDELL HOYER Kendell Hoyer has over 25 years’ experience in the field of education. With two education-based degrees and certification as a Microsoft Certified Trainer and Master Instructor, as well as others, he has been a major asset to our New Horizons faculty of trainers. Education: Master of Science in Education, Nova Southeastern University, Fort Lauderdale, FL Bachelor of Science in Education, University of Nevada, Las Vegas, NV Certifications: Microsoft Certified Trainer and Master Instructor Microsoft Office Certified Expert in Word and Excel Microsoft Office Certified Specialist in PowerPoint and Outlook

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SECTION 2

TRAINING PROGRAMS

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COMPTIA100 PREPARATORY PROGRAM FOR A+ CERTIFICATION The A+ Certification is a program developed by the Computing Technology Industry Association (CompTIA) to certify the competency of entry-level (6 month’s experience) service technicians in the computer industry. The A+ Certification signifies that the individual possesses the knowledge to support a wide variety of software and hardware, and indicates their high-quality knowledge, technical ability and customer service. Prerequisite: Basic operational computer knowledge Total Program Hours: 80 Hours Required for Completion: 2 Weeks Graduation Requirements:

CompTIA A+ Course completion

PREPARATORY PROGRAM FOR A+ CERTIFICATION HRS

Class Offerings

A+ CERTIFICATION: This course teaches the knowledge and skills essential for a successful entry-level (6 month’s experience) computer service technician. 80

Monday – Friday 8:00 am – 4:00 pm

& Monday – Friday

5:30pm – 10:30pm

Program Tuition/Fees/Supplies: Fees: $50.00 Tools and Supplies: $640.00 Tuition Cost: $2,400.00 TOTAL PROGRAM COST: $3,090.00 Upon successful completion of program, student will receive a Certificate of Completion for COMPTIA100 – Preparatory Program for A+ Certification.

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CCNA100 PREPARATORY PROGRAM FOR CISCO CERTIFIED NETWORK ASSOCIATE (CCNA) Cisco Certified Network Associate (CCNA®) validates the ability to install, configure, operate, and troubleshoot medium-size route and switched networks, including implementation and verification of connections to remote sites in a WAN. CCNA curriculum includes basic mitigation of security threats, introduction to wireless networking concepts and terminology, and performance-based skills. This new curriculum also includes (but is not limited to) the use of these protocols: IP, Enhanced Interior Gateway Routing Protocol (EIGRP), Serial Line Interface Protocol Frame Relay, Routing Information Protocol Version 2 (RIPv2),VLANs, Ethernet, access control lists (ACLs). This preparatory program includes two courses, Interconnecting Cisco Network Devices (ICND) 1 and 2, described below. Prerequisite: CompTIA Network+ Certification or equivalent experience. Total Program Hours: 80 Hours Required for Completion: 4 Weeks Graduation Requirements:

Cisco Certified Network Associate (CCNA) course completion

PREPARATORY PROGRAM FOR CISCO CERTIFIED NETWORK ASSOCIATE (CCNA)

HRS Class

Offerings

Interconnecting Cisco Network Devices (ICND 1): This course focuses on providing the skills and knowledge necessary to install, operate, and troubleshoot a small branch office Enterprise network, including configuring a switch, a router, and connecting to a WAN and implementing network security.

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& Monday – Friday

5:30pm – 10:30pm

Interconnecting Cisco Network Devices (ICND 2): This course focuses on skills and knowledge necessary to install, operate, and troubleshoot a small to medium-size branch office Enterprise network, including configuring several switches and routers, connecting to a WAN and implementing network security. Prerequisite: ICND 1

40


& Monday – Friday

5:30pm – 10:30pm

Program Tuition/Fees/Supplies: Fees: $50.00 Tools and Supplies: $450.00 Tuition Cost: $3,024.00 TOTAL PROGRAM COST: $3,524.00 Upon successful completion of program, student will receive a Certificate of Completion for CCNA100 – Preparatory Program for Cisco Certified Network Associate (CCNA).

22

CCNP 200 PREPARATORY PROGRAM FOR CISCO CERTIFIED NETWORK PROFESSIONAL (CCNP) The CCNP certification indicates advanced or journeyman knowledge of networks. With a CCNP, a network professional can install, configure, and troubleshoot local and wide area networks for enterprise organizations with networks from 100 to more than 500 nodes. The content emphasizes topics such as security, converged networks, quality of service (QoS), virtual private networks (VPN) and broadband technologies. Prerequisite: Cisco Certified Network Associate (CCNA) Certification Total Program Hours: 160 Hours Required for Completion: 4 Weeks Graduation Requirements:

Cisco Certified Network Professional (CCNP) Course completion

PREPARATORY PROGRAM FOR CISCO CERTIFIED NETWORK PROFESSIONAL (CCNP) HRS

Class Offerings

Cisco Implementing Cisco IP Routing v1.0 (ROUTE): This course is designed to provide professionals of medium to large network sites with information on the use of advanced routing in implementing scalability for Cisco routers that are connected to LANs and WANs.

40 Monday – Friday

8:00 am – 4:00 pm

Cisco Implementing Cisco Switched Networks v1.0 (SWITCH): This course is designed to help students prepare to plan, configure, and verify the implementation of complex enterprise switching solutions for campus environments using the Cisco Enterprise Campus Architecture.


8:00 am – 4:00 pm

Cisco Troubleshooting and Maintaining Cisco IP Networks v1.0 (TSHOOT): The course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process.


8:00 am – 4:00 pm

Program Tuition/Fees/Supplies: Fees: $50.00 Tools and Supplies: $1,800.00 Tuition Cost: $6,720.00 TOTAL PROGRAM COST: $8,570.00 Upon successful completion of program, student will receive a Certificate of Completion for CCNP200 – Preparatory Program for Cisco Certified Network Professional (CCNP).

23

ITIL 200 PREPARATORY PROGRAM FOR INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL) V3 FOUNDATION CERTIFICATE IN IT SERVICE MANAGEMENT (ITSM) ITIL

® is the most widely accepted approach to IT service management in the world. It provides a cohesive set of

best practice, drawn from the public and private sectors internationally. IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge range of organizational environments in which it operates, it is in a state of constant evolution. Best practice, based on expert advice and input from ITIL users is both current and practical, combining the latest thinking with sound, common sense guidance. This course, based on the ITIL best practice service lifecycle approach, provides IT Managers and Practitioners with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management provision. It also prepares students for the ITIL v3 Foundation Certificate Examination held at the end of the course. The multiple-choice exam contains 40 questions. To pass, candidates must get 26 or more questions correct, a 65% passing mark. Prerequisite: None. Total Program Hours: 32 Hours Required for completion: 1 Week Graduation Requirements:

ITIL v3 Foundation course completion

PREPARATORY PROGRAM FOR ITIL V3 FOUNDATION CERTIFICATE IN IT SERVICE MANAGEMENT (ITSM)

HRS Class Offerings

ITIL v3 Foundation: The course enables students to understand how an integrated IT Service Management framework, based on ITIL best practice guidelines, can be adopted and adapted within their own organizations, and to provide proven practical guidance on how to successfully introduce an integrated IT Service Management framework based on the ITIL best practice service lifecycle approach. The course also prepares students for the ITIL v3 Foundation Certificate in IT Service Management examination, held at the end of the course. There will be reinforcement in the form of a retail simulation throughout the course with the objective of instilling a deeper understanding of IT Service Management through a real world scenario.


8:00 am – 4:00 pm

Program Tuition/Fees/Supplies: Fees: $50.00 Tools and Supplies: $350.00 Tuition Cost: $1,600.00 TOTAL PROGRAM COST: $2,000.00 Upon successful completion of program, student will receive a Certificate of Completion for ITIL 200 - Preparatory Program for Information Technology Infrastructure Library (ITIL) v3 Foundation Certificate in IT Service Management (ITSM), and will have taken the ITIL v3 Foundation Certificate in IT Service Management examination.

24

SIGMA 400 PREPARATORY PROGRAM FOR LEAN SIX SIGMA BLACK BELT Lean and Six Sigma are structured methodologies companies use to reduce waste, eliminate non-value-added actions and reduce cycle time in any manufacturing, transactional or service process. Lean has a rich and proven history that began in the automobile industry at Ford in the 1920s, and was expanded by Toyota in the 1950s. Six Sigma was officially founded by Motorola, but later popularized by GE through Jack Welch as a process improvement methodology. Combining Lean with Six Sigma has proven beneficial because it produces both short-term results through the power of Lean, and long-term change through the power of Six Sigma. It is for this reason many companies are turning to a combined Lean Six Sigma effort, and are looking for capable Lean Six Sigma practitioners. The SIGMA programs (Preparatory Programs for Lean Six Sigma White, Yellow, Green, and Black Belts) offered by New Horizons Computer Learning Center of St. Louis are designed as building blocks to ultimately achieving Six Sigma Black Belt certification. Each program is a prerequisite for the next, however the entire program is accelerated so the instruction portion can be completed in one week. There are homework assignments for each program that must be completed and returned for a student to be considered for certification. After completing the SIGMA 400 course, students should be familiar with advanced Six Sigma concepts and methodologies, and be able to apply them in such a way as to show immediate process improvement and savings in time, money, and manpower. In addition to topics covered in SIGMA 100, 200, and 300, this class covers Teamwork and Project Management Principles; Identifying Waste and Waste Elimination; Analytical Problem Solving Tools; Quality at the Root; Continuous Improvement; Problem Solving; Value Stream Mapping; Root Cause and Variation Analysis; Lean Consumption; Failure Modes and Effects Analysis; Measurement System Analysis; Strategic Analysis Overview; Balance Scorecard Overview Managing Difficult People; Stakeholders Analysis; How to Write a Compelling White Paper; Creating a Project Plan; Prerequisites: Students should have a general understanding of basic mathematical functions, the reading comprehension level of a high school graduate, and general proficiency in using Windows-based computer software. Total Program Hours: 40 Hours Required for completion: 6 Weeks of training (includes additional time after class instruction for students

to complete and turn in required projects)

PREPARATORY PROGRAM FOR SIGMA 400 LEAN SIX SIGMA BLACK BELT HRS Class

Offerings

SIGMA 100: This class introduces students to the analytical problem solving tools, roles and responsibilities and statistics used in Lean Six Sigma organization. Some of the topics covered in this introductory class are: Introduction to Lean Six Sigma Methodology; Define-Measure-Analyze-Improve-Control (DMAIC) Overview; Introduction to Project Management and how it applies to Lean Six Sigma; Using Quality Tools in Lean Six Sigma; Pareto Histogram Check Sheets; Cause & Effect Diagrams; Tips & Tricks using Control Charts; Popular Lean Six Sigma Models; The 3 Ps; The 5 Whys; The 5 S Model; The 5 C Model; The 6 M Template; The 7 Wastes.

8 Monday – Friday

8:00 am – 4:00 pm

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SIGMA 200: In this class, students will learn how to integrate Six Sigma methodologies for the improvement of production and transactional systems to better meet customer expectations and bottom-line objectives of their organization. This class gives employees a stronger understanding of processes, enabling each individual to provide meaningful assistance in achieving the organization’s overall objectives. Topics covered in this class include: Project Management; PDCA Model; Quality Tools; Basic Statistics; Financial Ratios; Critical Thinking and Problem Solving; Benchmarking Metrics; Risk Management Planning; Introduction to Hypothesis Testing.

8 Monday – Friday

8:00 am – 4:00 pm

SIGMA 300: In this class, students will learn about Value Stream Mapping; Introduction to Balance Scorecard; Introduction to Root Cause Analysis; Review of Other Improvement Models; Basic Six Sigma and Lean Statistics Analytical Problem Solving Tools; Statistical Process Control (SPC); Introduction to Variation Analysis; Introduction to Mistake Proofing; Introduction to Measurement Systems Analysis; Charts and Graphs used in Lean Six Sigma.

8 Monday – Friday

8:00 am – 4:00 pm

SIGMA 400: This class covers Teamwork and Project Management Principles; Identifying Waste and Waste Elimination; Analytical Problem Solving Tools; Quality at the Root; Continuous Improvement; Problem Solving; Value Stream Mapping; Root Cause and Variation Analysis; Lean Consumption; Failure Modes and Effects Analysis; Measurement System Analysis; Strategic Analysis Overview; Balance Scorecard Overview Managing Difficult People; Stakeholders Analysis; How to Write a Compelling White Paper; Creating a Project Plan.


8:00 am – 4:00 pm

Program Tuition/Fees/Supplies: Fees: $50.00 Tools and Supplies: $150.00 Tuition Cost: $ 2,800.00 TOTAL PROGRAM COST: $3,000.00 Upon successful completion of program, student will receive a Certificate of Completion for SIGMA 400 - Preparatory Program for Lean Six Sigma Black Belt.

26

SIGMA 300 PREPARATORY PROGRAM FOR LEAN SIX SIGMA GREEN BELT Lean and Six Sigma are structured methodologies companies use to reduce waste, eliminate non-value-added actions and reduce cycle time in any manufacturing, transactional or service process. Lean has a rich and proven history that began in the automobile industry at Ford in the 1920s, and was expanded by Toyota in the 1950s. Six Sigma was officially founded by Motorola, but later popularized by GE through Jack Welch as a process improvement methodology. Combining Lean with Six Sigma has proven beneficial because it produces both short-term results through the power of Lean, and long-term change through the power of Six Sigma. It is for this reason many companies are turning to a combined Lean Six Sigma effort, and are looking for capable Lean Six Sigma practitioners. The SIGMA programs (Preparatory Programs for Lean Six Sigma White, Yellow, Green, and Black Belts) offered by New Horizons Computer Learning Center of St. Louis are designed as building blocks to ultimately achieving Six Sigma Black Belt certification. Each program is a prerequisite for the next, however the entire program is accelerated so the instruction portion can be completed in one week. There are homework assignments for each program that must be completed and returned for a student to be considered for certification. After completing the SIGMA 300 course, students should be familiar with Six Sigma concepts and tools including Six Sigma deployment practices, project development, and the DMAIC (Define, Measure, Analyze, Improve, Control) problem-solving approach. In addition to the topics covered by SIGMA 100 and 200, SIGMA 300 covers Value Stream Mapping; Introduction to Balance Scorecard; Introduction to Root Cause Analysis; Review of Other Improvement Models; Basic Six Sigma and Lean Statistics Analytical Problem Solving Tools; Statistical Process Control (SPC); Introduction to Variation Analysis; Introduction to Mistake Proofing; Introduction to Measurement Systems Analysis; Charts and Graphs used in Lean Six Sigma. Prerequisite: Students should have a general understanding of basic mathematical functions, the reading comprehension level of a high school graduate, and general proficiency in using Windows-based computer software. Total Program Hours: 24 Hours Required for completion: 4 Weeks of training (includes additional time after class instruction for students

to complete and turn in required projects)

PREPARATORY PROGRAM FOR SIGMA 300 LEAN SIX SIGMA GREEN BELT HRS Class

Offerings

SIGMA 100: This class introduces students to the analytical problem solving tools, roles and responsibilities and statistics used in Lean Six Sigma organization. Some of the topics covered in this introductory class are: Introduction to Lean Six Sigma Methodology; Define-Measure-Analyze-Improve-Control (DMAIC) Overview; Introduction to Project Management and how it applies to Lean Six Sigma; Using Quality Tools in Lean Six Sigma; Pareto Histogram Check Sheets; Cause & Effect Diagrams; Tips & Tricks using Control Charts; Popular Lean Six Sigma Models; The 3 Ps; The 5 Whys; The 5 S Model; The 5 C Model; The 6 M Template; The 7 Wastes.

8 Monday – Friday

8:00 am – 4:00 pm

SIGMA 200: In this class, students will learn how to integrate Six Sigma methodologies for the improvement of production and transactional systems to better meet customer expectations and bottom-line objectives of their organization. This class gives employees a stronger understanding of processes, enabling each individual to provide meaningful assistance in achieving the organization’s overall objectives. Topics covered in this class include: Project Management; PDCA Model; Quality Tools; Basic Statistics; Financial Ratios; Critical Thinking and Problem Solving; Benchmarking Metrics; Risk Management Planning;

8 Monday – Friday

8:00 am – 4:00 pm

27

Introduction to Hypothesis Testing. SIGMA 300: In this class, students will learn about Value Stream Mapping; Introduction to Balance Scorecard; Introduction to Root Cause Analysis; Review of Other Improvement Models; Basic Six Sigma and Lean Statistics Analytical Problem Solving Tools; Statistical Process Control (SPC); Introduction to Variation Analysis; Introduction to Mistake Proofing; Introduction to Measurement Systems Analysis; Charts and Graphs used in Lean Six Sigma.

8 Monday – Friday

8:00 am – 4:00 pm

Program Tuition/Fees/Supplies: Fees: $50.00 Tools and Supplies: $150.00 Tuition Cost: $1,600.00 TOTAL PROGRAM COST: $1,800.00 Upon successful completion of program, student will receive a Certificate of Completion for SIGMA 300 - Preparatory Program for Lean Six Sigma Green Belt.

28

LIN 100 LINUX+ CERTIFICATION This program is designed for entry-level computer support professionals with basic knowledge of computer hardware, software, and operating systems, who wish to increase their knowledge and understanding of Linux concepts and skills to prepare for a career in Linux support or administration, and to prepare for the CompTIA Linux+ certification. A typical student in this program should have at least 6 to 12 months of network experience or CompTIA A+ Certification. Prerequisites: A+ Certification Total Program Hours: 40 Hours Required for Completion: 1 Weeks Graduation Requirements:

CompTIA Linux+ Course completion

LINUX+ CERTIFICATION HRS

Class Offerings

LINUX+ CERTIFICATION: The Linux+ Certification course builds on your existing user-level knowledge and experience with the basic operation of IT networks to present fundamental skills and concepts that you will use on the job in any type of Linux career.


8:00 am – 4:00 pm

Program Tuition/Fees/Supplies: Fees: $50.00 Tools and Supplies: $720.00 Tuition Cost: $1,430.00 TOTAL PROGRAM COST: $2,200.00 Upon successful completion of program, student will receive a Certificate of Completion for the Preparatory program for Linux+ Certification and will be prepared to take the CompTIA Linux+ certification exam.

29

PMP 300 PREPARATORY PROGRAM FOR MICROSOFT CERTIFIED PROJECT MANAGEMENT PROFESSIONAL This program is designed to teach students to apply the generally accepted project management best practices recognized by the PMI® to successfully manage projects. This course is designed for experienced project managers who desire to increase their project management skills, apply a standards-based approach to project management and apply for Project Management Institute, Inc. (PMI®) Project Management Professional (PMP®) Certification. Upon successful completion of this course, students will be able to: describe professional project management; initiate a project; plan project work; develop project schedules; develop cost estimates, and budgets; plan project quality, staffing, and communications; analyze project risks; plan project procurement; manage project procurement; execute project work; monitor and control project work; monitor and control project schedule and costs; monitor and control project quality, staffing, and communications; monitor and control project risks and contracts; close the project.

Prerequisites: Word 2007 Level 1 and 2 or equivalent knowledge Total Program Hours: 40 Hours Required for Completion: 3 Weeks Graduation Requirements:

Project Management Professional course completion

PREPARATORY PROGRAM FOR PROJECT MANAGEMENT PROFESSIONAL HRS

Class Offerings

Project Management for Professional Certification: This course will prepare experienced project managers to apply a standards-based approach to project management and apply for Project Management Institute, Inc. (PMI®) Project Management Professional (PMP®) Certification. Prerequisites: Project 2007 Level 1 & 2, Project Management Fundamentals, Word 2007 Level 1 & 2, or equivalent knowledge.


8:00 am – 4:00 pm

Program Tuition/Fees/Supplies: Fees: $50.00 Books and Supplies: $670.00 Tuition Cost: $1,730.00 TOTAL PROGRAM COST: $2,450.00 Upon successful completion of program, student will receive a Certificate of Completion for PMP300-Preparatory Program for Microsoft Certified Project Management Professional, and will be eligible to apply for Project Management Institute Inc. (PMI®) Project Management Professional (PMP®) Certification.

30

MSMOS100 PREPARATORY PROGRAM FOR MICROSOFT OFFICE SPECIALIST (MOS)

The Microsoft Office Specialist Program is designed to teach the student how to create and modify new databases, customize tables, queries, forms and reports, analyze data in spreadsheets, organize table data, present data as charts and create, edit and enhance standard business documents. They will also develop skills to compose and send emails, schedule appointment and meetings, manage contact information and create presentations enabling students to compete for jobs that utilize these technologies. Prerequisite: Basic computer knowledge Total Program Hours: 120 Hours Required for Completion: 4 Weeks Graduation Requirements:

Access, Excel, Outlook, PowerPoint and Word course completion

PREPARATORY PROGRAM FOR MICROSOFT OFFICE SPECIALIST HRS Class

Offerings

Access Level 1: Students create and modify new databases and their various objects. They learn how to maintain data consistency and integrity; improve queries, forms, and reports; and also integrate Microsoft® Office Access™ with other applications.


8:00 am – 4:00 pm

Access Level 2: In this course, students will create complex Microsoft® Office Access™ databases by structuring existing data, writing advanced queries, working with macros, making effective use of forms and reports, and also by performing database maintenance.


8:00 am – 4:00 pm

Access Level 3: In this course, students will exchange data with other applications, automate business processes by using VBA code, and secure and share databases.

8 Monday – Friday

8:00 am – 4:00 pm

Excel Level 1: In this course, students create and edit basic Microsoft® Office Excel® worksheets and workbooks.

8 Monday – Friday

8:00 am – 4:00 pm

Excel Level 2: In this course, students use Microsoft® Office Excel® to streamline and enhance spreadsheets with templates, charts, graphics, and formulas. They will apply visual elements and advanced formulas to a worksheet to display data in various formats.

8 Monday – Friday

8:00 am – 4:00 pm

Excel Level 3: In this course, students will learn how to automate common tasks, apply advanced analysis techniques to more complex data sets, collaborate on worksheets with others, and share Microsoft® Office Excel® data with other applications.

8 Monday – Friday

8:00 am – 4:00 pm

Outlook Level 1: In this course, students learn how to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.

8 Monday – Friday

8:00 am – 4:00 pm

Outlook Level 2: This course builds on email and calendaring skills and will provide the skills needed to communicate in real time with other users, personalize mail, organize items, share and link contacts, create forms, and work offline and remotely.

8 Monday – Friday

8:00 am – 4:00 pm

PowerPoint Level 1: In this course, students will work with Microsoft® Office PowerPoint® to create electronic presentations.

8 Monday – Friday

8:00 am – 4:00 pm

PowerPoint Level 2: In this course, students enhance a presentation with features 8 Monday – Friday

31

that will transform it into a powerful means of communication. They will customize the Microsoft® Office PowerPoint® interface to suit their requirements.

8:00 am – 4:00 pm

Word Level 1: In this course, student will learn basic concepts required to produce basic business documents. They will create, edit, and enhance standard business documents using Microsoft® Office Word.

8

Monday – Friday

8:00 am – 4:00 pm

Word Level 2: In this course, students create complex documents in Microsoft® Office Word documents and build personalized efficiency tools in Microsoft® Office Word.

8 Monday – Friday

8:00 am – 4:00 pm

Word Level 3: In this course, students will learn how to use Microsoft® Office Word to create, manage, revise, and distribute long documents, forms.

8 Monday – Friday

8:00 am – 4:00 pm

Program Tuition/Fees/Supplies:

Fees: $50.00 Tools and Supplies: $325.00 Tuition Cost: $2,540.00 TOTAL PROGRAM COST: $2,915.00 Upon successful completion of program, student will receive a Certificate of Completion for MSMOS100 – Preparatory Program for Microsoft® Office Specialist (MOS).

32

COMPTIA200 PREPARATORY PROGRAM FOR NETWORK+ CERTIFICATION

This program was developed by the Computing Technology Industry Association (CompTIA) to certify the knowledge of networking technicians with 18-24 months experience in the IT industry. The individual will learn the vendor-independent networking skills and concepts that affect all aspects of networking, such as installing and configuring the TCP/IP client. Prerequisite: CompTIA A+ Certification Total Program Hours: 40 Hours Required for Completion: 5 Days Graduation Requirements:

CompTIA Network+ Course completion

PREPARATORY PROGRAM FOR NETWORK+ CERTIFICATION HRS Class

Offerings

NETWORK + CERTIFICATION: This course covers a wide range of vendor and product neutral networking technologies. Students will learn the knowledge needed to configure and install the TCP/IP client. 40


& Monday – Friday

5:30pm – 10:30pm


Fees: $50.00 Tools and Supplies: $469.00 Tuition Cost: $2,048.00 TOTAL PROGRAM COST: $2,568.00

Upon successful completion of program, student will receive a Certificate of Completion for COMPTIA200 – Preparatory Program for Network+ Certification.

33

ORA 200 PREPARATORY PROGRAM FOR ORACLE DATABASE 10G ADMINISTRATOR CERTIFIED ASSOCIATE In this program, students will perform key administrative tasks in Oracle Database 10g, such as creating and controlling databases, administering users, implementing security features, monitoring performance, and performing backup and recovery. This course is intended for Oracle Database 10g Administrators, Sales Consultants, Support Engineers, Oracle Software Developers, and Technical Consultants. Students should have some knowledge of Oracle database utilities, architecture, and terminology. Students will also have knowledge of SQL *Plus, iSQL *Plus, and PL/SQL. Students will learn to: install Oracle Database 10g; describe the basics of the Oracle Database 10g architecture; create a database; configure Oracle Net services; use SQL and PL/SQL; manage the database instance; manage tablespaces and datafiles; manage tables and indexes; create views and sequences; manage users and security; monitor database performance; use utilities to load data into and unload data from a database; manage undo data; describe the purpose of redo log files, redo log groups, and control files. Students will also learn to perform backups and perform restore and recovery operations. Prerequisite: None Total Program Hours: 80 Hours Required for Completion: 4 Weeks Graduation Requirements:

Oracle Database 10g Introduction to SQL Course completion

Oracle database 10g Administration I Course completion

PREPARATORY PROGRAM FOR ORACLE 10G DATABASE ADMINISTRATOR CERTIFIED ASSOCIATE

HRS Class

Offerings

Oracle Database 10 Introduction to SQL: This course teaches relational database principles and SQL queries using Oracle.


8:00 am – 4:00 pm

Oracle Database 10g - Administration I: This course teaches how to perform key administrative tasks in Oracle Database 10g, such as creating and controlling databases, administering users, implementing security features, monitoring performance, and performing backup and recovery.


8:00 am – 4:00 pm

Program Tuition/Fees/Supplies: Fees: $50.00 Tools and Supplies: $1,225.00 Tuition Cost: $4,000.00 TOTAL PROGRAM COST: $5,275.00 Upon completion of this program, will receive a Certificate of Completion for the Preparatory Program for Oracle Database 10g Administrator Certified Associate, and will be prepared to take the Oracle Database 10g Administration I 1Z0-042 Exam to become an Oracle Database 10g Administrator Certified Associate.

34

ORA300 PREPARATORY PROGRAM FOR ORACLE DATABASE 10G ADMINISTRATOR CERTIFIED PROFESSIONAL The program is designed to teach students to: monitor the database; monitor and manage memory; monitor and manage database performance; monitor and manage storage; restore data with Oracle Flashback; back up and recover data; configure Oracle's Recovery Manager (RMAN); perform RMAN backups; perform RMAN recoveries; utilize Automatic Storage Management; automate tasks with the Scheduler; identify and configure globalization support configuration information.

Prerequisite: None Graduation Requirements:

Oracle Database 10g Administration I Course completion

Oracle Database 10g Administration II Course completion

Total Program Hours: 80 Hours Required for Completion: 4 Weeks

PREPARATORY PROGRAM FOR ORACLE 10G DATABASE ADMINISTRATOR CERTIFIED PROFESSIONAL

HRS Class

Offerings

Oracle Database 10g Administration I: In this course, students will perform key administrative tasks in Oracle Database 10g, such as creating and controlling databases, administering users, implementing security features, monitoring performance, and performing backup and recovery.


8:00 am – 4:00 pm

Oracle Database 10g Administration II: In this course, students will develop an advanced understanding of complex Oracle database concepts, maintenance and recovery routines, and database management. Students will learn how to control and manage an Oracle installation.


8:00 am – 4:00 pm

Program Tuition/Fees/Supplies: Fees: $50.00 Tools and Supplies: $1,225.00 Tuition Cost: $4,000.00 TOTAL PROGRAM COST: $5,275.00

Upon completion of this program, students will receive a Certificate of Completion for the Preparatory Program for Oracle Database 10g Administrator Certified Professional, and be prepared to take the Oracle Database 10g Administration I 1Z0-042 and Oracle Database 10g Administration II 1Z0-043 Exams, and submit their hands-on course requirement form to become an Oracle Database 10g Administrator Certified Professional,

35

COMPTIA 300 PREPARATORY PROGRAM FOR SECURITY+ CERTIFICATION

The Security+ Certification is a program developed by the Computing Technology Industry Association (CompTIA). In this course, you'll build on your knowledge and professional experience with computer hardware, operating systems, and networks as you acquire the specific skills required to implement basic security services on any type of computer network. Prerequisite: CompTIA A+ Certification and CompTIA Network+ Certification Total Program Hours: 40 Hours Required for completion: 5 Days Graduation Requirements:

CompTIA Security+ Course completion

PREPARATORY PROGRAM FOR SECURITY+ CERTIFICATION HRS Class

Offerings

Security+: With this course you'll build on your knowledge and professional experience with computer hardware, operating systems, and networks as you acquire the specific skills required to implement basic security services on any type of computer network.

40


& Monday – Friday

5:30pm – 10:30pm

Program Tuition/Fees/Supplies: Fees: $50.00 Tools and Supplies: $640.00 Tuition Cost: $2,049.00 TOTAL PROGRAM COST: $2,369.00 Upon successful completion of program, student will receive a Certificate of Completion for COMPTIA300 – Preparatory Program for Security+ Certification.

36

PROGRAM 1: PREPARATORY PROGRAM FOR DESIGN, MEDIA AND GRAPHICS

This program is designed to teach the student to utilize industry-standard software used to design, develop, and maintain websites for a variety of internal and external company uses, to include (but not limited to) shared resources sites, database-driven sites, and marketing/promotional sites. Successful completion of this course of instruction assures that the student possess the practical knowledge and skills necessary to support web design, development, and maintenance in a corporate environment. Prerequisite: Students need to be familiar with web page technologies. Total Program Hours: 140 Hours Required for Completion: 3 weeks Graduation Requirements:

Acrobat XI, InDesign, Illustrator, Photoshop, Dreamweaver and Flash course completion

PREPARATORY PROGRAM FOR DESIGN, MEDIA AND GRAPHICS CERTIFICATION HRS Class

Offerings

Acrobat XI: In this course, students will use Adobe Acrobat X to create and manage PDF documents, convert documents to PDF files, enhance and customize PDF documents for interactive use online, and prepare them for printing.


8:00 am – 4:00 pm

Adobe InDesign: Adobe InDesign course gives you all the tools you need to give your documents a well- designed, professional look, including Paragraph and character styles, layout features, and customized text and graphics.


8:00 am – 4:00 pm

Adobe Illustrator: In this course, students will use Adobe Illustrator to create illustrations that include graphics and text; will create complex illustrations, manage color across a range of devices, work with graphs and variables, control how illustrations appear on print and the web, and preview them on mobile devices.


8:00 am – 4:00 pm

Adobe Photoshop: These courses focuses on basic features of Photoshop so the student can navigate the environment and use the Photoshop tools to work with photographic images and offers you hands-on activities that demonstrate how Photoshop techniques can be used in combination to create exciting visual effects.


8:00 am – 4:00 pm

Adobe Dreamweaver: In this course, students will design, build, and upload a website. Students will develop professional-looking web pages using the Adobe Dreamweaver application.


8:00 am – 4:00 pm

Adobe Flash: In this course, students will create and manipulate a wide variety of objects ranging from simple graphic designs to complex animation sequences. Students will also learn to plan, design, and develop complex Flash projects using the Adobe Flash application.


8:00 am – 4:00 pm

Program Tuition/Fees/Supplies: Fees: $1080.00 Tools and Supplies: $200.00 Tuition Cost: $3,460.00 TOTAL PROGRAM COST: $4,740.00 Upon completion of this course of instruction, the student will receive a certificate of completion for Program 2: Preparatory Program for Design, Media and Graphics and be prepared to take the InDesign, Illustrator, Photoshop and Dreamweaver exams.

37

PROGRAM 2: PREPARATORY PROGRAM FOR CERTIFIED ETHICAL HACKER

This class will immerse the student into an interactive environment where they will be shown how to scan, test, hack and secure their own systems. Students then learn how intruders escalate privileges and what steps can be taken to secure a system. Prerequisite: CompTIA Security+ Certification Total Program Hours: 40 Hours Required for Completion: 1 week Graduation Requirements:

Certified Ethical Hacker course completion

PREPARATORY PROGRAM FOR CERTIFIED ETHICAL HACKER CERTIFICATION HRS Class

Offerings

Certified Ethical Hacker: In this course, students will learn how perimeter defenses work by scanning and attacking your networks. Students will also learn how intruders operate and the steps you can take to secure a system.


8:00 am – 4:00 pm



Upon completion of this course of instruction, the student will receive a certificate of completion for Program 2: Preparatory Program for Certified Ethical Hacker and be prepared to take the Certified Ethical Hacker exam.

38

PROGRAM 3: PREPARATORY PROGRAM FOR CERTIFIED INFORMATION SYSTEMS SECURITY PROFESSIONAL

This course prepares students to analyze a wide range of information systems security subjects that are organized into 10 domains. Prerequisite: CompTIA Network+ Certification & CompTIA Security+ Certification Total Program Hours: 40 Hours Required for Completion: 1 week Graduation Requirements:

Certified Information Systems Security Professional course completion

PREPARATORY PROGRAM FOR CERTIFIED INFORMATION SYSTEMS SECURITY PROFESSIONAL CERTIFICATION

HRS Class

Offerings

CISSP: Certified Information Systems Security Professional : This course prepares students to examine and investigate a wide range of information systems security subjects that are organized into 10 main domains.


8:00 am – 4:00 pm



Upon completion of this course of instruction, the student will receive a certificate of completion for Program 3: Preparatory Program for Certified Information Systems Security Professional and be prepared to take the CISSP exam.

39

PROGRAM 5: PREPARATORY PROGRAM FOR MICROSOFT TECHNOLOGY ASSOCIATE: IT INFRASTRUCTURE CERTIFICATION

The Microsoft Technology Associate (MTA) program is designed for individuals who seek an entry-level job in information technology or want to enhance their understanding of technology fundamentals. Designed as an entry-level technology certification, MTA gives individuals an opportunity to explore a variety of technology career paths before stepping into the job market. Individuals pursuing a career in business also find this program beneficial. The program gives individuals the fundamental IT knowledge they need to contribute in business and technology decisions in a more meaningful way. Prerequisite: n/a Total Program Hours: 24 Hours Required for Completion: 1 week Graduation Requirements:

Microsoft Technology Associate: IT Infrastructure course completion

PREPARATORY PROGRAM FOR MICROSOFT TECHNOLOGY ASSOCIATE: IT INFRASTRUCTURE CERTIFICATION

HRS Class

Offerings

Windows Operating System Fundamentals: This course provides students with the skills and knowledge needed to build an understanding of Operating System Configurations, Installing and Upgrading Client Systems, Managing Applications, Managing Files and Folders, Managing Devices, and Operating System Maintenance.


8:00 am – 4:00 pm

Windows Server Administration Fundamentals: This course provides students with the skills and knowledge needed to build an understanding of Server Installation, Server Roles, Active Directory, Storage, Server Performance Management, and Server Maintenance.


8:00 am – 4:00 pm

Networking Fundamentals: This course provides students with the skills and knowledge needed to build an understanding of Network Infrastructures, Network Hardware, and Protocols and Services.


8:00 am – 4:00 pm

Security Fundamentals: This course provides students with the skills and knowledge needed to build an understanding of Security Layers, Operating System Security, Network Security, and Security Software.


8:00 am – 4:00 pm



Upon completion of this course of instruction, the student will receive a certificate of completion for Program 5: Preparatory Program for Microsoft Technology Associate: IT Infrastructure Program and be prepared to take the MTA exams 70-349 or 70-365 or 70-366 or 70-367.

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PROGRAM 6: PREPARATORY PROGRAM FOR MCSA: WINDOWS SERVER CERTIFICATION

Microsoft Certified Solutions Associate (MCSA): Windows Server is a certification program intended for people who seek entry-level jobs in an IT environment with limited prior experience in technology. Certification demonstrates competency, validates ability, and allows employers to quickly identify IT professionals with the knowledge and skill sets necessary to work on critical computer support systems. Prerequisite: Microsoft Technology Associate: IT Infrastructure Total Program Hours: 120 Hours Required for Completion: 4 weeks Graduation Requirements:

MCSA: Windows Server course completion

PREPARATORY PROGRAM FOR MCSA: WINDOWS SERVER CERTIFICATION HRS Class

Offerings

Installing and Configuring Windows Server: This course provides students with the skills and knowledge needed to deploy and manage Windows Server, describe Active Directory Domain Services, manage AS DS objects, implement IPv6, DHCP & DNS services. They will also learn skills to install and configure File and Print services as well as Group Policy.

40


& Monday – Friday

5:30pm – 10:30pm

Administering Windows Server: This course provides students with the skills and knowledge needed to configure and troubleshoot domain name system, maintain active directory domain services, manage user and service accounts, implement group policy infrastructure, configure and troubleshoot remote access, install, configure and troubleshoot network policy server, implement network access protection, optimize file services, configure encryption and advanced auditing, deploy and maintain server images, implement update managements and monitor Windows Server.

40


& Monday – Friday

5:30pm – 10:30pm

Configuring Advanced Windows Server Services: This course provides students with the skills and knowledge needed to configure advanced features for DHCP, DNS and configure IPAM with Windows Server. Configure and manage iSCSI, BranchCache and FSRM, configure DAC to manage and audit access to shared files, plan and implement an AD DS deployment that includes multiple domains, forests, and locations, implement and configure an AD CS deployment, implement an AD RMS & FS deployment, provide high availability and load balancing for web-based applications by implementing NLB.

40


& Monday – Friday

5:30pm – 10:30pm



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Upon completion of this course of instruction, the student will receive a certificate of completion for Program 6: Preparatory Program for MCSA: Windows Server and be prepared to take the MCSA exams 70-410, 70-411 & 70-412. PROGRAM 7: PREPARATORY PROGRAM FOR MCSE: SERVER INFRASTRUCTURE CERTIFICATION

This course focuses on the ability to design and build technology solutions, which may include integrating multiple technology products and span multiple versions of a single technology. Prerequisite: Microsoft Certified Solutions Associate (MCSA): Windows Server Total Program Hours: 80 Hours Required for Completion: 2 weeks Graduation Requirements:

MCSE: Server Infrastructure course completion

PREPARATORY PROGRAM FOR MCSE: SERVER INFRASTRUCTURE CERTIFICATION HRS Class

Offerings

Designing and Implementing a Server Infrastructure: This course provides students with the skills and knowledge needed to plan, design, and deploy a physical and logical Windows Server with Active Directory Domain Services (AD DS) infrastructure. The course also provides the skills to perform name resolution, application integration, and optimization of automate remediation, and maintenance of network services.


8:00 am – 4:00 pm

Implementing an Advanced Server Infrastructure: In this course, students will learn how to plan and implement some of the more advanced features available in Windows Server.


8:00 am – 4:00 pm



Upon completion of this course of instruction, the student will receive a certificate of completion for Program 7: Preparatory Program for MCSE: Server Infrastructure and be prepared to take the MCSE exams 70-413 & 70-414.

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PROGRAM 8: PREPARATORY PROGRAM FOR MCSE: DESKTOP INFRASTRUCTURE CERTIFICATION

This course focuses on the ability to deploy and manage desktops and devices that provide access from anywhere, while maintaining security and compliance. Prerequisite: Microsoft Certified Solutions Associate (MCSA): Windows Server Total Program Hours: 80 Hours Required for Completion: 2 weeks Graduation Requirements:

MCSE: Desktop Infrastructure course completion

PREPARATORY PROGRAM FOR MCSE: DESKTOP INFRASTRUCTURE CERTIFICATION HRS Class

Offerings

Implementing a Desktop Infrastructure: This course provides students with the skills and knowledge needed to plan, design, and implement a Windows desktop infrastructure. The course provides guidance on planning and deploying desktops by using several technologies such as User State Migration Tool (USMT), Microsoft Deployment Toolkit (MDT), Virtual Desktop Infrastructure (VDI), and more. Additionally, the course also teaches learners how to protect desktops and monitor their health and performance.


8:00 am – 4:00 pm

Implementing Desktop Application Environments: This course provides students with the skills and knowledge needed to design, deploy, and manage a physical and virtual Windows Server application management infrastructure, and focus on using Microsoft System Center Service Pack 1 (SP1). You will also learn to design, deploy, and manage Windows Enterprise applications in a physical and virtual environment and in the cloud.


8:00 am – 4:00 pm



Upon completion of this course of instruction, the student will receive a certificate of completion for Program 8: Preparatory Program for MCSE: Desktop Infrastructure and be prepared to take the MCSE exams 70-415 & 70-416.

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PROGRAM 9: PREPARATORY PROGRAM FOR MCSE: PRIVATE CLOUD CERTIFICATION

This course focuses on the ability to manage and implement Microsoft private cloud computing technologies. With Windows Server and System Center, you will build your Microsoft private cloud solution to optimize IT service delivery and gain the automation and flexibility you need for your IT infrastructure, now and in the future. Prerequisite: Microsoft Certified Solutions Associate (MCSA): Windows Server Total Program Hours: 80 Hours Required for Completion: 2 weeks Graduation Requirements:

MCSE: Private Cloud course completion

PREPARATORY PROGRAM FOR MCSE: PRIVATE CLOUD CERTIFICATION HRS Class

Offerings

Monitoring and Operating a Private Cloud with System Center: This course provides students with the skills and knowledge needed to monitor and operate a private cloud with Microsoft System Center. This course focuses on how to manage and administer the private cloud, and it describes how you can monitor key infrastructure elements and applications that run within the private cloud.


8:00 am – 4:00 pm

Configuring and Deploying a Private Cloud with System Center: This course provides students with the skills and knowledge needed to configure and deploy private cloud with Microsoft System Center. Students will also be able to produce a high-level design that accounts for requirements for the private cloud environment, build the core components necessary for delivering services on the fabric, allocate resources to the private cloud and grant access to the private cloud.


8:00 am – 4:00 pm



Upon completion of this course of instruction, the student will receive a certificate of completion for Program 9: Preparatory Program for MCSE: Private Cloud Infrastructure and be prepared to take the MCSE exams 70-246 & 70-247.

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PROGRAM 10: PREPARATORY PROGRAM FOR MCSE: MESSAGING CERTIFICATION

This course focuses on the ability to be able to move a company to the cloud, increase user productivity and flexibility, reduce data loss, and improve data security for an organization. Prerequisite: Microsoft Certified Solutions Associate (MCSA): Windows Server Total Program Hours: 80 Hours Required for Completion: 2 weeks Graduation Requirements:

MCSE: Messaging course completion

PREPARATORY PROGRAM FOR MCSE: MESSAGING CERTIFICATION HRS Class

Offerings

Core Solutions of Microsoft Exchange Server: This course will provide you with the knowledge and skills to plan, deploy, manage, secure, and support Microsoft Exchange Server. This course will teach you how to configure Exchange Server and supply you with the information you will need to monitor, maintain, and troubleshoot Exchange Server. This course will also provide guidelines, best practices, and considerations that will help you optimize performance and minimize errors and security threats in Exchange Server.


8:00 am – 4:00 pm

Advanced Solutions of Microsoft Exchange Server: This course will provide you with the knowledge and skills to configure and manage a Microsoft Exchange Server messaging environment. This course will also teach you how to configure Exchange Server, and it will provide guidelines, best practices, and considerations that will help you optimize your Exchange Server deployment.


8:00 am – 4:00 pm



Upon completion of this course of instruction, the student will receive a certificate of completion for Program 10: Preparatory Program for MCSE: Messaging Infrastructure and be prepared to take the MCSE exams 70-341 & 70-342.

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PROGRAM 11: PREPARATORY PROGRAM FOR MCSE: SHAREPOINT CERTIFICATION

This course focuses on the ability to help a company organize, sync, collaborate, and share information across the organization. Prerequisite: Microsoft Certified Solutions Associate (MCSA): Windows Server Total Program Hours: 80 Hours Required for Completion: 2 weeks Graduation Requirements:

MCSE: SharePoint course completion

PREPARATORY PROGRAM FOR MCSE: SHAREPOINT CERTIFICATION HRS Class

Offerings

Core Solutions of Microsoft SharePoint Server: This course provides students with the skills and knowledge needed to configure and manage a Microsoft SharePoint Server environment. This course will also teach you how to configure SharePoint Server, as well as provide guidelines, best practices, and considerations that will help you optimize your SharePoint server deployment.


8:00 am – 4:00 pm

Advanced Solutions of Microsoft SharePoint Server: This course provides students with the skills and knowledge needed to plan, configure, and manage a Microsoft SharePoint Server environment. Special areas of focus include implementing high availability, disaster recovery, service application architecture, Business Connectivity Services, social computing features, productivity and collaboration platforms and features, business intelligence solutions, enterprise content management, web content management infrastructure, solutions, and apps. The course also examines how to optimize the Search experience, how to develop and implement a governance plan, and how to perform an upgrade or migration to SharePoint Server.


8:00 am – 4:00 pm



Upon completion of this course of instruction, the student will receive a certificate of completion for Program 11: Preparatory Program for MCSE: Messaging Infrastructure and be prepared to take the MCSE exams 70-331 & 70-332.

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PROGRAM 12: PREPARATORY PROGRAM FOR MCSD: WEB APPLICATIONS CERTIFICATION

This course focuses on the ability to create and deploy modern web applications and services. Prerequisite: Before attending this course, students must have at least three months of professional development experience. In addition to their professional experience, students who attend this training should have a combination of practical and conceptual knowledge related to HTML programming. Total Program Hours: 120 Hours Required for Completion: 4 weeks Graduation Requirements:

MCSD: Web Applications course completion

PREPARATORY PROGRAM FOR MCSD: WEB APPLICATIONS CERTIFICATION HRS Class

Offerings

Programming in HTML with JavaScript and CSS: This course provides students with the skills and knowledge needed to gain basic HTML/CSS/JavaScript programming skills. This course is an entry point into both the Web application and Windows Store apps training paths. The course focuses on using HTML/CSS/JavaScript to implement programming logic, define and use variables, perform looping and branching, develop user interfaces, capture and validate user input, store data, and create well-structured application.


8:00 am – 4:00 pm

Developing ASP.NET MVC Web Applications: This course provides students with the skills and knowledge needed to develop advanced ASP.NET MVC applications using .NET Framework tools and technologies. The focus will be on coding activities that enhance the performance and scalability of the Web site application. ASP.NET MVC will be introduced and compared with Web Forms so that students know when each should/could be used.


8:00 am – 4:00 pm

Developing Windows Azure and Web Services: This course provides students with the skills and knowledge needed to design and develop services that access local and remote data from various data sources. Students will also learn how to develop and deploy services to hybrid environments, including on-premises servers and Windows Azure.


8:00 am – 4:00 pm



Upon completion of this course of instruction, the student will receive a certificate of completion for Program 12: Preparatory Program for MCSD: Web Applications and be prepared to take the MCSD exams 70-480, 70-486 & 70-487.

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PROGRAM 13: PREPARATORY PROGRAM FOR RED HAT SYSTEM ADMINISTRATION I CERTIFICATION

This course focuses on essential administration tasks that will be encountered in the workplace, including installing the operating system, establishing network connectivity, managing physical storage, and performing basic security administration. Prerequisite: n/a Total Program Hours: 40 Hours Required for Completion: 1 week Graduation Requirements:

Red Hat System Administration I course completion

No exam

PREPARATORY PROGRAM FOR RED HAT SYSTEM ADMINISTRATION I CERTIFICATION HRS Class

Offerings

Red Hat System Administration I: This course provides students with the skills and knowledge needed to perform a graphical installation of Linux, manage physical storage, introduction to the command line, learn how to install and configure local components and services, establish network and secure network services, manage and secure files, administrator users and groups, deploy file-sharing services, GUI-based tools and key command-line concepts and basic security skills.


8:00 am – 4:00 pm



Upon completion of this course of instruction, the student will receive a certificate of completion for Program 13: Preparatory Program for Red Hat System Administration I.

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PROGRAM 14: PREPARATORY PROGRAM FOR RED HAT SYSTEM ADMINISTRATION II

This course focuses on the ability administer and troubleshoot file systems and partitioning, logical volume management, access control, and package management. Prerequisite: n/a Total Program Hours: 40 Hours Required for Completion: 1 week Graduation Requirements:

Red hat System Administration II course completion

One exam - $400.00 per exam

PREPARATORY PROGRAM FOR RED HAT SYSTEM ADMINISTRATION II WITH RHCSA EXAM CERTIFICATION

HRS Class

Offerings

Red Hat System Administration II: This course provides students with the skills and knowledge needed to perform network configuration and troubleshooting, manage file systems and logical volumes, control user and file access, install and manage services and processes, perform essential command-line operations, troubleshoot file systems and partitioning, LVM, access control, and package management.


8:00 am – 4:00 pm



Upon completion of this course of instruction, the student will receive a certificate of completion for Program 14: Preparatory Program for Red Hat System Administration II and be prepared to take the Red Hat EX200 exam.

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PROGRAM 15: PREPARATORY PROGRAM FOR INFRASTRUCTURE MANAGEMENT CERTIFICATION Infrastructure Management is a certification program for entry-level network engineers that helps maximize your foundational networking knowledge, ultimately to help increase the value of your employer’s network. The Infrastructure Management certification is typically the first step into a networking career. It validates the ability to install, configure, operate, and troubleshoot medium-size routed and switched networks. Primary duties include installing, configuring, and troubleshooting a network. Prerequisite: The student needs to have basic knowledge of a Windows Operating system and Networking Total Program Hours: 120 Hours Required for Completion: 3 weeks Graduation Requirements:

1 Core class and 2 Elective class completion

PREPARATORY PROGRAM FOR INFRASTRUCTURE MANAGEMENT CERTIFICATION

HRS Class

Offerings

CORE COURSE

Interconnecting Cisco Network Devices (ICND 1): This course focuses on providing the skills and knowledge necessary to install, operate, and troubleshoot a small branch office Enterprise network, including configuring a switch, a router, and connecting to a WAN and implementing network security. Upon completion student is required to take the Cisco CCENT exam


8:00 am – 4:00 pm

ELECTIVE OPTIONS – Student is required to pick two electives

Interconnecting Cisco Network Devices (ICND 2): This course focuses on skills and knowledge necessary to install, operate, and troubleshoot a small to medium-size branch office Enterprise network, including configuring several switches and routers, connecting to a WAN and implementing network security.


8:00 am – 4:00 pm

Implementing Cisco IOS Network Security v2.0 (IINS): Students will focus on the design, implementation, and monitoring of a comprehensive security policy, using Cisco IOS security features and technologies.


8:00 am – 4:00 pm

Introducing Cisco Voice and Unified Communications Administration v8.1 (ICOMM): Students learn the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, like system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager.


8:00 am – 4:00 pm

Implementing Cisco Unified Wireless Networking Essentials v2.0 (IUWNE): Students will learn how to help design, install, configure, monitor, and conduct basic troubleshooting tasks for a Cisco WLAN in small and medium sized business (SMB) and enterprise installations.


8:00 am – 4:00 pm

Designing for Cisco Internetwork Solutions (DESGN): This course will enable students to gather internetworking requirements, identify solutions, and design the network infrastructure and elements to ensure the basic functionality of the proposed solutions.


8:00 am – 4:00 pm

Project Management for Professional Certification (PMP): This course will prepare experienced project managers to apply a standards-based approach


8:00 am – 4:00 pm

50

to project management and apply for Project Management Institute, Inc. (PMI) Project Management Professional (PMP) Certification.

Program Tuition/Fees/Supplies: Fees: $50.00 Tools and Supplies: $1,875.00 Tuition Cost: $5,075.00 TOTAL PROGRAM COST: $7,000.00 Upon successful completion of program, student will receive a Certificate of Completion for Infrastructure Management Certification.

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PROGRAM 16: PREPARATORY PROGRAM FOR ENTRY LEVEL TECHNICIAN CERTIFICATION The Entry Level Technician Certification provides the student with the skills and knowledge to support a wide variety of software, hardware and technical technologies. Students will obtain the proficiency in networking administration and support. Prerequisite: Basic operational computer knowledge Total Program Hours: 80 Hours Required for Completion: 2 Weeks Graduation Requirements:

1 Core and 1 Elective Course completion

PREPARATORY PROGRAM FOR ENTRY LEVEL TECHNICIAN CERTIFICATION HRS

Class Offerings

CORE COURSE

A+ Certification: This course teaches the knowledge and skills essential for a successful entry-level (6 month’s experience) computer service technician.

40


& Monday – Friday

5:30pm – 10:30pm

ELECTIVE OPTIONS – Student is required to pick one elective

Network+ Certification: This course covers a wide range of vendor and product neutral networking technologies. Students will learn the knowledge needed to configure and install the TCP/IP client. 40


& Monday – Friday

5:30pm – 10:30pm

Security+ Certification: With this course you'll build on your knowledge and professional experience with computer hardware, operating systems, and networks as you acquire the specific skills required to implement basic security services on any type of computer network.

40


& Monday – Friday

5:30pm – 10:30pm

Microsoft Office Specialist (MOS): Refer MSMOS100 Program, Access Level 1; Access Level 2; Access Level 3; Excel Level 1, Excel Level 2; Excel Level 3; Outlook Level 1; Outlook Level 2; PowerPoint Level 1; PowerPoint Level 2; Word Level 1; Word Level 2; Word Level 3


8:00 am – 4:00 pm

Program Tuition/Fees/Supplies: Fees: $50.00 Tools and Supplies: $806.00 Tuition Cost: $5,794.00 TOTAL PROGRAM COST: $6,650.00 Upon successful completion of program, student will receive a Certificate of Completion for Entry Level Technician Certification.

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PROGRAM 17: PREPARATORY PROGRAM FOR DESKTOP TECHNICIAN CERTIFICATION This program provides students with the skills and certifications necessary to advance their career in Information Technology. The program includes training toward achievement of A+ and Network+ certifications. A+ Certification indicates technical ability and signifies the competence to support a wide variety of hardware and software. Network+ Certification validates that students have the knowledge needed to use and maintain a wide range of networking technologies and have proficiency in networking administration and support. Prerequisite: Basic operational computer knowledge Total Program Hours: 120 Hours Required for Completion: 3 Weeks Graduation Requirements:

A+, Network+ and 1 Elective Course completion

PREPARATORY PROGRAM FOR DESKTOP TECHNICIAN CERTIFICATION HRS

Class Offerings

CORE COURSE

A+ CERTIFICATION: This course teaches the knowledge and skills essential for a successful entry-level (6 month’s experience) computer service technician. 40


& Monday – Friday

5:30pm – 10:30pm

Network+ Certification: This course covers a wide range of vendor and product neutral networking technologies. Students will learn the knowledge needed to configure and install the TCP/IP client. 40


& Monday – Friday

5:30pm – 10:30pm



40


& Monday – Friday

5:30pm – 10:30pm

ITIL v3 Foundation: The course enables students to understand how an integrated IT Service Management framework, based on ITIL best practice guidelines, can be adopted and adapted within their own organizations, and to provide proven practical guidance on how to successfully introduce an integrated IT Service Management framework based on the ITIL best practice service lifecycle approach.


8:00 am – 4:00 pm

Linux+ Certification: The Linux+ Certification course builds on your existing user-level knowledge and experience with the basic operation of IT networks to present fundamental skills and concepts that you will use on the job in any type of Linux career.


8:00 am – 4:00 pm

53

Program Tuition/Fees/Supplies: Fees: $50.00 Tools and Supplies: $975.00 Tuition Cost: $7,225.00 TOTAL PROGRAM COST: $8,250.00 Upon successful completion of program, student will receive a Certificate of Completion for Desktop Technician Certification.

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PROGRAM 18: PREPARATORY PROGRAM FOR IT SECURITY PROFESSIONAL CERTIFICATION This program validates technical competence in the IT security technology and practices dealing with computer security topics such as cryptography and access control and business-related topics such as disaster recovery and risk management. Prerequisite: Program 17 – Desktop Technician Certification Total Program Hours: 80 Hours Required for Completion: 2 Weeks Graduation Requirements:

Security+ and 2 Elective Course completion

PREPARATORY PROGRAM FOR IT SECURITY PROFESSIONAL CERTIFICATION HRS

Class Offerings

CORE COURSE


40


& Monday – Friday

5:30pm – 10:30pm

ELECTIVE OPTIONS – Student is required to pick two electives

Certified Information Systems Security Professional (CISSP): This course prepares students to examine and investigate a wide range of information systems security subjects that are organized into 10 main domains.


8:00 am – 4:00 pm

Certified Ethical Hacker (CEH): In this course, students will learn how perimeter defenses work by scanning and attacking your networks. Students will also learn how intruders operate and the steps you can take to secure a system.


8:00 am – 4:00 pm

CompTIA Advanced Security Practitioner (CASP): In this course, you will expand on your knowledge of information security to apply more advanced principles that will keep your organization safe from the many ways it can be threatened.


8:00 am – 4:00 pm

Program Tuition/Fees/Supplies: Fees: $50.00 Tools and Supplies: $1,300.00 Tuition Cost: $7,900.00 TOTAL PROGRAM COST: $9,250.00

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Upon successful completion of program, student will receive a Certificate of Completion for IT Security Professional Certification. PROGRAM 19: PREPARATORY PROGRAM FOR IT PROFESSIONAL CERTIFICATION This provides students with the skills and certifications needed to analyze organizational processes, procedures and systems, and provide feedback to the organization leading to more efficient and effective operations. Students receive training on process improvement and quality control methodologies. The program offers three specialization options, depending on the areas and methodologies of interest. Prerequisite: Basic operational computer knowledge Total Program Hours: 88 Hours Required for Completion: 3 Weeks Graduation Requirements:

Project Management Professional, ITIL and Project Course completion

PREPARATORY PROGRAM FOR IT PROFESSIONAL CERTIFICATION HRS

Class Offerings

Project Management for Professional Certification (PMP): This course will prepare experienced project managers to apply a standards-based approach to project management and apply for Project Management Institute, Inc. (PMI) Project Management Professional (PMP) Certification.


8:00 am – 4:00 pm

ITIL v3 Foundation: The course enables students to understand how an integrated IT Service Management framework, based on ITIL best practice guidelines, can be adopted and adapted within their own organizations, and to provide proven practical guidance on how to successfully introduce an integrated IT Service Management framework based on the ITIL best practice service lifecycle approach.


8:00 am – 4:00 pm

Project Level 1: This course is designed to familiarize you with the basic features and functions of Microsoft Project Professional so that you can use it effectively and efficiently in a real-world environment.

8 Monday – Friday

8:00 am – 4:00 pm

Project Level 2: Students will learn the advanced features and functions of Microsoft Project Professional 2013 8


Program Tuition/Fees/Supplies: Fees: $50.00 Tools and Supplies: $1055.00 Tuition Cost: $5,195.00 TOTAL PROGRAM COST: $6,300.00 Upon successful completion of program, student will receive a Certificate of Completion for IT Professional Certification.

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PROGRAM 20: PREPARATORY PROGRAM FOR MICROSOFT WINDOWS CERTIFICATION This certification program is intended for people who seek entry-level jobs in an IT environment with limited prior experience in technology. Certification demonstrates competency, validates ability, and allows employers to quickly identify IT professionals with the knowledge and skill sets necessary to work on critical computer support systems. Prerequisite: Basic operational computer knowledge Total Program Hours: 176 Hours Required for Completion: 5 Weeks Graduation Requirements:

All courses need to be completed in this program

PREPARATORY PROGRAM FOR MICROSOFT WINDOWS HRS

Class Offerings

CORE COURSE – Pick one class

Windows Operating System Fundamentals: This course provides students with the skills and knowledge needed to build an understanding of Operating System Configurations, Installing and Upgrading Client Systems, Managing Applications, Managing Files and Folders, Managing Devices, and Operating System Maintenance.


8:00 am – 4:00 pm

Windows Server Administration Fundamentals: This course provides students with the skills and knowledge needed to build an understanding of Server Installation, Server Roles, Active Directory, Storage, Server Performance Management, and Server Maintenance.


8:00 am – 4:00 pm

Networking Fundamentals: This course provides students with the skills and knowledge needed to build an understanding of Network Infrastructures, Network Hardware, and Protocols and Services.


8:00 am – 4:00 pm

Security Fundamentals: This course provides students with the skills and knowledge needed to build an understanding of Security Layers, Operating System Security, Network Security, and Security Software.


8:00 am – 4:00 pm

Upon completion of these classes the student needs to take one exam to earn an MTA Certification, before proceeding with the next set of courses required for this program

Configuring Windows: Students will learn how to install and customize Windows 8.1 operating systems and apps, integrate and control access to domains and cloud services, and migrate and synchronize settings across multiple devices.


8:00 am – 4:00 pm

Supporting Windows: In this course, students learn how to design the installation, configuration, and maintenance of Windows 8. Two unique features of this course are integration of cloud services and Windows Intune. The skills in this course are suitable for small or enterprise environments.


8:00 am – 4:00 pm

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Program Tuition/Fees/Supplies: Fees: $50.00 Tools and Supplies: $1,020.00 Tuition Cost: $6,080.00 TOTAL PROGRAM COST: $7,150.00 Upon successful completion of program, student will receive a Certificate of Completion for Microsoft Windows Certification. PROGRAM 21: PREPARATORY PROGRAM FOR SQL SERVER CERTIFICATION This provides students with the skills and certifications needed in designing, building, and maintaining the next wave of cloud-ready database and information solutions Prerequisite: Basic operational computer knowledge Total Program Hours: 144 Hours Required for Completion: 4 Weeks Graduation Requirements:

All courses need to be completed in this program

PREPARATORY PROGRAM FOR SQL SERVER CERTIFICATION HRS

Class Offerings

Database Administration Fundamentals: This course teaches an understanding of these topics: Core Database Concepts, Creating Database Objects, Manipulating Data, Data Storage, and Administering a Database


8:00 am – 4:00 pm

Upon completion of this class the student needs to take one exam to earn an MTA Certification, before proceeding with the next set of courses required for this program

Querying Microsoft SQL Server: Students learn the technical skills to write basic Transact-SQL queries for Microsoft SQL Server 2014. This course is the foundation for all SQL Server-related disciplines; namely, Database Administration, Database Development and Business Intelligence.


8:00 am – 4:00 pm

Administering Microsoft SQL Server Databases: The course focuses on teaching individuals how to use SQL Server product features and tools related to maintaining a database.


8:00 am – 4:00 pm

Implementing a Data Warehouse with Microsoft SQL Server: Students will learn how to create a data warehouse with Microsoft SQL Server implement ETL with SQL Server Integration Services, and validate and cleanse data with SQL Server Data Quality Services and SQL Server Master Data Services.


8:00 am – 4:00 pm

Program Tuition/Fees/Supplies: Fees: $50.00 Tools and Supplies: $1,470.00 Tuition Cost: $8,380.00 TOTAL PROGRAM COST: $9,900.00 Upon successful completion of program, student will receive a Certificate of Completion for SQL Server Certification.

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PROGRAM 22: PREPARATORY PROGRAM FOR MICROSOFT CERTIFIED SOLUTIONS EXPERT FOR MCSD CERTIFICATION This certification validates technical competence at designing and building technology solutions. It requires advanced skills beyond traditional platform boundaries and expertise in robust applications and enterprise solutions that run across devices. These solutions often integrate multiple technologies and languages, as well as a wide variety of development tools. Examples of enterprise IT solutions are payroll systems, company-wide databases for inventory control, and employee information databases. Prerequisite: Basic operational computer knowledge Total Program Hours: 80 Hours Required for Completion: 2 Weeks Graduation Requirements:

1 Core classes and 1 Elective track completion

PREPARATORY PROGRAM FOR MICROSOFT CERTIFIED SOLUTIONS EXPERT FOR MCSD CERTIFICATION

HRS Class

Offerings

CORE COURSE – 1 Core class is required

Software Development Fundamentals: This course teaches the knowledge and skills essential for Core Programming, Object-Oriented Programming, General Software Development, Web Applications, Desktop Applications, and Databases.


8:00 am – 4:00 pm

Web Development Fundamentals: This course teaches the knowledge and skills essential for Programming Web Applications, Working with Data and Services, Troubleshooting and Debugging Web Applications, Working with Client-Side Scripting, and Configuring and Deploying Web Applications.


8:00 am – 4:00 pm

Microsoft .NET Fundamentals: Students will build an understanding of these topics: .NET Framework Concepts, Namespaces and Classes in the .NET Framework, .NET Code Compilation, I/O Classes in the .NET Framework, Security, .NET Languages, and Memory Management.


8:00 am – 4:00 pm

Gaming Development Fundamentals: This course teaches the knowledge and skills essential for Game Design, Hardware, Graphics, and Animation.


8:00 am – 4:00 pm

HTML5 Application Development Fundamentals: This course teaches the knowledge and skills essential for Manage the Application Life Cycle, Build the User Interface by Using HTML5, Format the User Interface by Using CSS, Code by Using JavaScript.


8:00 am – 4:00 pm

Software Testing Fundamentals: The course explores the basics in test methodologies. It also focuses on working with software bugs, creating and managing software tests, and even test automation.


8:00 am – 4:00 pm

Upon completion of this class the student needs to take one exam to earn an MTA Certification, before proceeding with the next set of courses required for this program

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MCSD: Web Applications Solutions Developer Programming in HTML with JavaScript and CSS Developing ASP.NET MVC Web Applications Developing Microsoft Azure and Web Services


8:00 am – 4:00 pm

MCSD: SharePoint Applications Solutions Developer Programming in HTML with JavaScript and CSS Developing ASP.NET MVC Web Applications Developing Microsoft SharePoint Server Core Solutions Developing Microsoft SharePoint Server Advanced Solutions


8:00 am – 4:00 pm

MCSD: Windows Store Apps Solutions Developer Programming in C# Essentials of Developing Windows Store Apps Using C# Advanced Windows Store App Development Using C#


8:00 am – 4:00 pm

Program Tuition/Fees/Supplies: Fees: $50.00 Tools and Supplies: $1,860.00 Tuition Cost: $10,740.00 TOTAL PROGRAM COST: $12,650.00 Upon successful completion of program, student will receive a Certificate of Completion for Microsoft Certified Solutions Expert for MCSD Certification.

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