Carrefour vs. Real

Carrefour vs. RealTQM presentation

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Quality is not an act, is a habit.Aristotle

Cine este compania Carrefour?Grupul Carrefour este cel mai mare distribuitor european si cel de-al doilea la nivel mondial operand mai multe tipuri de magazine : hipermarketuri, supermarketuri, hard discount si magazine de vecinatate. Prezent in 32 de tari din lume cu peste 9.500 magazine, grupul Carrefour numara peste 471.000 de angajati.Carrefour reprezinta calitatea atat in materie de produse proaspete, produse alimentare sau non alimentare cat si in materie de servicii.Brandul Carrefour este unul orientat catre client, catre satisfacerea tuturor exigentelor la cel mai bun raport calitate-pret. In acest scop au fost create marcile proprii care ofera cele mai mici preturi de pe piata respectand in acelasi timp standarde inalte de calitate pentru fiecare categorie.

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Cine este compania Real?real,- Hypermarket Romania, parte a METRO GROUP a intrat pe piata de retail din Romania in martie 2006, cand a fost deschis primul magazin in Timisoara. Din acelasi an compania incepe o expansiune ambitioasa pe piata de retail romaneasca ajungand in 2012 la o retea formata din 24 de magazine in 18 orase din tara.

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Procese interne de analizat. Procese legate de personal.Nr.crt.ProcesCarrefour (nota)Real (nota)1.Instruire/pregatire profesionala2.Analiza aptitudinilor3.4.5.

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Goals and ObjectivesList five-year goalsState specific, measurable objectives for achieving your five-year goals.List market-share objectives.List revenue/profitability objectives.

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The TeamList CEO and key management by name.Include previous accomplishments to show that these are people with a record of success.Summarize number of years of experience in this field.

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The Team

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Resource RequirementsList requirements for the following resources:PersonnelTechnologyFinancesDistributionPromotionProductsServices

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Financial PlanOutline a high-level financial plan that defines your financial model and pricing assumptions.This plan should include expected annual sales and profits for the next three years.Use several slides to cover this material appropriately.

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Risks and RewardsSummarize the risks of the proposed project and how they will be addressed.Estimate expected rewards, particularly if you are seeking funding.

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Key IssuesNear termIdentify key decisions and issues that need immediate or near-term resolution.State consequences of decision postponement.Long termIdentify issues needing long-term resolution.State consequences of decision postponement.If you are seeking funding, be specific about any issues that require financial resources for resolution.

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AppendixReference supplementary materials and resources