case studies: implementing sms 2003 november 20, 2003 microsoft sms 2003 launch event

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WINDOWS MANAGEMENT 1 Case Studies: Implementing SMS 2003 November 20, 2003 Microsoft SMS 2003 Launch Event

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Case Studies: Implementing SMS 2003 November 20, 2003 Microsoft SMS 2003 Launch Event. Introduction: Intrinsic Technologies. Desktop and Server Management Specialists Microsoft Gold Certified Partner Enterprise Systems Security Solutions Project-based, Customized Engagements - PowerPoint PPT Presentation

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WINDOWS MANAGEMENT

1

Case Studies: Implementing SMS 2003

November 20, 2003

Microsoft SMS 2003 Launch Event

WINDOWS MANAGEMENT

2 Introduction: Intrinsic TechnologiesIntroduction: Intrinsic Technologies

Desktop and Server Management Specialists Microsoft Gold Certified Partner

Enterprise Systems Security Solutions

Project-based, Customized Engagements Highly Experienced, Certified and Trained Staff Strong Industry Partnerships Best-of-breed Solutions

WINDOWS MANAGEMENT

3 Introduction: Intrinsic TechnologiesIntroduction: Intrinsic Technologies

SMS 2003 Practice

Most experience with SMS 2003 outside Microsoft

One of two Premier Service Partners identified by Microsoft for SMS 2003 Delivery (www.microsoft.com/smserver/partners)

Servicing Customers Nationwide

Thought Leaders Derek Hartung has over 10 yrs experience with SMS, is leading

largest non-governmental SMS project, is Chairman of Chicago Systems Management User Group

Derek Fournier is former Enterprise Team Lead for Microsoft SMS Product. Led over 60 SMS 2003 client implementations.

WINDOWS MANAGEMENT

4 SMS 2003: Case StudiesSMS 2003: Case Studies

Crate & Barrel Relatively small in size Multiple operating systems Windows NT 4.0 Domain Limited bandwidth Little bureaucracy No existing ESD

Large Midwest Insurance Company Large in size Standardized on Windows XP Active Directory already deployed SMS 2.0 already deployed Formalized change management processes

WINDOWS MANAGEMENT

5 Crate & Barrel RDP: Business DriversCrate & Barrel RDP: Business Drivers

Lou Tucker, Director of IT, Crate & Barrel Strategic Business Drivers

Improved Asset Management Efficient Software Deployment Security Patch Management

WINDOWS MANAGEMENT

6 Crate & Barrel RDP: Business DriversCrate & Barrel RDP: Business Drivers

Environment 100 retail locations, 2 distribution centers, 1 headquarters 1200 desktops (Win95, Win98, WinNT, W2K and WXP) 100+ servers (NT4) AD/ Win2003 Server

SMS 2003 Benefits to be Realized Cost savings Better control of enterprise

Identify Assets for replacement Software Licensing Software distribution Reporting

WINDOWS MANAGEMENT

7 Crate & Barrel RDP: Design FactorsCrate & Barrel RDP: Design Factors

Legacy OS’s – Legacy Client Bandwidth Control to Retail Locations Synchronized AD / SMS 2003 Design Efforts Roaming Users

WINDOWS MANAGEMENT

8 Crate & Barrel: SMS 2003 HierarchyCrate & Barrel: SMS 2003 Hierarchy

CentralSite

PrimarySite Secondary

Sites

SLPSLP

MPMP

DPDP

CAPCAP

RPRP

MPMP

DPDP

CAPCAP

HQHQ

DistributionDistribution

CenterCenter RetailRetail

LocationsLocations

WINDOWS MANAGEMENT

9 MW Insurance EAP: Business DriversMW Insurance EAP: Business Drivers

Strategic Business Drivers Asset Management Software Deployment Workstation Build Process Application Packaging

Performed Formalized Tool Assessment

WINDOWS MANAGEMENT

10 MW Insurance EAP: Business DriversMW Insurance EAP: Business Drivers

Environment 18,000 claims / agent offices, 4 service centers, 1

headquarters 160,000 desktops (WXP) 20,000 servers (W2K) AD/Exchange

SMS 2003 Benefits to be Realized Timely delivery of critical applications Tie application usage to licensing and procurement Integrate with build process to provide core apps Automated integration with application packaging

WINDOWS MANAGEMENT

11 MW Insurance EAP: Design FactorsMW Insurance EAP: Design Factors

Large Number of Clients Large Number of Locations Existing AD Infrastructure Roaming Users

WINDOWS MANAGEMENT

12 MW Insurance: SMS 2.0 HierarchyMW Insurance: SMS 2.0 Hierarchy

CentralSite

PrimarySite

PrimarySite

PrimarySite

SecondarySites

SecondarySites

SecondarySites

SecondarySites

4040

PrimaryPrimary

SitesSites

18,00018,000

SecondarySecondary

SitesSites

WINDOWS MANAGEMENT

13 MW Insurance: SMS 2003 HierarchyMW Insurance: SMS 2003 Hierarchy

CentralSite

PrimarySite

PrimarySite

PrimarySite

PrimarySite

PrimarySite

55

PrimaryPrimary

SitesSites

WINDOWS MANAGEMENT

14 MW Insurance: SMS 2003 HierarchyMW Insurance: SMS 2003 Hierarchy

PrimarySite

ManagementPoint

ManagementPoint

ManagementPoint

LoadBalancer

Workstation

Workstation

Workstation

DistributionPoints

WINDOWS MANAGEMENT

15 SMS 2003: Best PracticesSMS 2003: Best Practices

Follow Standard Methodology Plan, Plan, Plan Test, Test, Test Insist on Management Buyoff Coordinate within IT Obtain Expert Guidance / Validation

WINDOWS MANAGEMENT

16 SMS 2003: Project TimelineSMS 2003: Project Timeline

1,000Node

Company

Plan Design PilotTest Deploy

MaintenanceSpinUp

100,000Node

Company

Plan Design PilotTest Deploy

MaintenanceSpinUp

WINDOWS MANAGEMENT

17 SMS 2003: Service OfferingsSMS 2003: Service Offerings

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18 SMS 2003: Contact UsSMS 2003: Contact Us

Intrinsic Website

www.intrinsic.net

SMUG Website

www.smugwire.net

Questions?