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TRANSCRIPT
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CASE STUDY
Sterlite Industry India Ltd.: Success Through Total Quality Management
Sterlite industry ltd. Install a Copper Rod Plant for making products:
1 Copper Cathodes
2 Copper Rods
It acquire 43% of market share in 2005-06
The business is further divided into 3 categories:
1 Copper Business (SIIL)
1,78,000 tn in 2007 7% increase in as compared to2006
2 Zinc Business (HZL)3 Aluminum Business (BALCO)
3,13,000 tn 2007 80% increase in as compared to 2006
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Restructuring the projects:
A.(SILL):
1 Copper
2 Zinc
3 LEAD
B.(MALCO):
1 Energy
2 Aluminum OperationsC.(Seas Goa)
1 Iron ore
After this Vedant Group become the world 5 largest aluminum
producer 2012moreover, it become the 10 largest producer of iron ore
For improving the quality co. launches 26 new improvement project
in 2006-07
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Questions
1. The company has installed a new machine inone of the plants for producing 1 meter long
copper rods. To check the quality of product, the
company's control officer has taken a random
sample of copper rods after every hour. A totalof 7 sample of size 6 are taken & length is
recorded .data are given in the following table
.construct an X chart & R chart using the data
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Sample
no.
x1 x2 x3 x4 x5 x6
1 .98 1.00 .99 .99 .98 1.00
2 .97 .99 .98 .99 1.00 .98
3 .97 .98 .97 .96 .99 1.00
4 .99 .98 .99 1.00 .98 .97
5 .98 .97 .99 .98 1.00 .99
6 .98 .97 .98 1.00 .99 .96
7 1.00 1.00 .99 .99 .96 .98
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Calculation of x-bar and R-bar
Now,
98.07
89.6
m
xX
03.7
22.
m
RR
6
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Control limits of
X-BarChart
Central line C.L
U.C.L =
=.98 + ( .48)( .03)
=.99
L.C.L=
=0.98 - (0.48) (0.03)
= .96
RAx *2
RAX *2
98.x
7
Factor for x-Chart
A2 D3 D4
2 1.88 0.00 3.27
3
1.02
0.00
2.57
4 0.73 0.00 2.28
5 0.58 0.00 2.11
6 0.48 0.00 2.00
7 0.42 0.08 1.9
28 0.37 0.14 2.86
9
0.34
0.18
1.82
10 0.31 0.22 1.78
11 0.29 0.26 1.74
12 0.27 0.28 1.72
13 0.25 0.31 1.69
14 0.24 0.33 1.67
15
0.22
0.35
1.65
Factors for R-ChartSample Size
(n)
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Control limits of R-BarChart
Central Line =
U.C.L =
=0.06
L.C.L =
=0
03.0R
)03.0()004.2(4 RD
)03.0()0(3 RD
9
Factor for x-Chart
A2
D3
D4
2 1.88 0.00 3.27
3 1.02 0.00 2.57
4 0.73 0.00 2.28
5 0.58 0.00 2.11
6
0.48
0.00
2.00
7 0.42 0.08 1.9
28 0.37 0.14 2.86
9 0.34 0.18 1.82
10 0.31 0.22 1.78
11 0.29 0.26 1.74
12
0.27
0.28
1.7213 0.25 0.31 1.69
14 0.24 0.33 1.67
15 0.22 0.35 1.65
Factors for R-ChartSample Size
(n)
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2. The company has received an order to supply
copper rods form a well-reputed company.
For maintaining quality, the companyscontrol officer has taken a random sample of
size 30 with 150 copper rods in each sample.
The following table provides data relating tothe number of defective rods in a sample of
size 30 with 150 rods. With the help of this
data, construct a P chart
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sample n defective
1 150 1
2 150 2
3 150 1
4 150 3
5 150 1
6 150 2
7 150 3
8 150 0
9 150 0
10 150 0
11 150 1
12 150 2
13 150 3
14 150 2
15 150 1
sample n defective
16 150 3
17 150 3
18 150 3
19 150 0
20 150 0
21 150 2
22 150 0123 150 1
24 150 0
25 150 3
26 150 2
27 150 1
28 150 2
29 150 0
30 150 0
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Sample n Defective D/N
1 150 1 0.006
2 150 2 0.013
3 150 1 0.006
4 150 3 0.020
5 150 1 0.006
6 150 2 0,0137 150 3 0.020
8 150 0 0
9 150 0 0
10 150 0 0
11 150 1 0.006
12 150 2 0.013
13 150 3 0.020
14 150 2 0.013
15 150 1 .0006
sam
ple
n defective Fraction
defective
16 150 3 0.020
17 150 3 0.020
18 150 3 0.020
19 150 0 0
20 150 0 0
21 150 2 0.01322 150 0 0.0
23 150 1 0.006
24 150 0 0
25 150 3 0.020
26 150 2 0.013
27 150 1 0.006
28 150 2 0.013
29 150 0 0
30 150 0 0
Solution:-
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Control limits of pChart
Central line C.L =
U.C.L = =
=o.017
L.C.L= =
=0.001
n
ppP
)1(3
n
dP
4500
42
009.0
009.0P
150
)009.01(009.03009.0
n
ppP
)1(3
150
)009.01(009.03009.0
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3. Suppose as part of a quality control exercise,
the company has taken a random sample of
30 copper cathodes & examined the numberof defects in these pieces . The result are
displayed below. Use the data to construct a
C chart
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Copper No. of Defects(c)
1 0
2 03 0
4 0
5 1
6 1
7 2
8 1
9 1
10 0
11 1
12 2
13 0
14 2
15 2
Copper No. of Defects(c)
16 1
17 118 1
19 1
20 0
21 0
22 0
23 0
24 1
25 2
26 1
27 1
28 1
29 2
30 0
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Solution:-
N
CC
30
25 8.0
CC 3UCL 8.038.0
5.3
LCL CC 3 8.038.0
9.1
Control limits of cChart
0
CL 8.0C
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