case study: attributes and functionalities validation for a new contrast media injector

1
USA 502 Mace Blvd, Suite 15 Davis, CA 95618 United States Tele: (+1) 530-792-8400 Attributes and Functionalities Validation for a New Contrast Media Injector BACKGROUND CHALLENGE IMPACT The Client is a leading, global medical imaging company who acquired a smaller contrast media injector manufacturer. Seeking to leverage the acquisition, the Client would like to develop a new contrast injection system by identifying important injection system features being sought by prospective customers. To define and validate the most relevant media delivery system for the target audience. The project study included 3 different approaches to the injection system. The main objectives of the study included: - Understanding target market for the new contrast media injector and identifying unmet customer needs - Understanding how much value potential customers would place on the new concept (Go/No-Go) SOLUTION Utilizing a maximum difference scaling methodology for obtaining preference/importance scores, The MarkeTech Group (TMTG) identified the key product attributes. To validate the study design, TMTG developed a pilot phase including five in-person, In-Depth Interviews (IDIs) followed by a series of 27 tele-IDIs. These comprehensive IDIs were conducted with imaging department decision makers, radiologists and technologists in the U.S., UK, Germany, and France. Also included as part of these IDIs was a web platform based presentation introducing 3 potential product options. TMTG provided the Client with insights and key elements to understand the selection and purchasing process for contrast media injectors. In addition, the study findings provided the Client with the most relevant development options for future contrast media injector systems and also defined user priorities for prospective product features. EUROPE / FRANCE 3 rue Emile Péhant 44000 Nantes France Tel: +33 (0)2 72 01 00 80 www.themarketechgroup.com MARKET METHODOLOGY MIX North America South America Europe Qualitative Research Strategic Consulting Quantitative Asia PROFILE CLIENT TYPE PROJECT CATEGORY TECHNOLOGY GO / NO GO PRODUCT CREATION LAUNCH PREPARATION Medical Device Medical Imaging Medical Diagnostics Medical IT/eHealth Biotechnologies Pharmaceuticals Technology Assessment Opportunity Analysis Customer and Product Requirements Product Concept Testing Segmentation Analysis Brand Positioning Packaging and Materials Testing Go to Market Planning Pricing PRODUCT MONITORING Customer Satisfaction and Loyalty Post Launch Acceptance MARKET RESEARCH Custom Market Analysis Customer Satisfaction

Upload: the-marketech-group

Post on 20-Jun-2015

81 views

Category:

News & Politics


0 download

DESCRIPTION

Visit us on the web: http://www.themarketechgroup.com/?utm_source=SlideShare&utm_medium=Social+Media&utm_campaign=Case+Studies About Us: With offices in North America and Europe, The MarkeTech Group provides a unique combination of extensive marketing research methodology expertise, deep medical technology domain knowledge and value-added strategic marketing consulting to medical technology companies who seek high quality marketing research studies and professional marketing strategy consulting. The MarkeTech Group's team of marketing research and strategy experts take pride in integrating their leading voice of customer (VOC) research expertise and strategic consulting into their clients' marketing and R&D departments to help successfully launch and maintain profitable products in healthcare. The MarkeTech Group, LLC 502 Mace Blvd, Suite 15 Davis, CA 95618 Tele: (+1) 530-792-8400 Fax: (+1) 530-792-8447 The MarkeTech Group, SARL 3, Rue Emile Péhant 44 000 Nantes Tele: +33 (0)2 72 01 00 80 Fax: +33 (0)2 40 48 29 40 Contact Us: http://www.themarketechgroup.com/index.php?page=Contact_TMTG&utm_source=SlideShare&utm_medium=Social+Media&utm_campaign=Case+Studies

TRANSCRIPT

Page 1: Case Study: Attributes and Functionalities Validation for a New Contrast Media Injector

USA502 Mace Blvd, Suite 15Davis, CA 95618United StatesTele: (+1) 530-792-8400

Attributes and FunctionalitiesValidation for a New ContrastMedia InjectorBACKGROUND

CHALLENGE

IMPACT

The Client is a leading, global medical imaging company who acquired a smaller contrast media injector manufacturer. Seeking to leverage the acquisition, the Client would like to develop a new contrast injection system by identifying important injection system features being sought by prospective customers.

To define and validate the most relevant media delivery system for the target audience. The project study included 3 different approaches to the injection system. The main objectives of the study included:

- Understanding target market for the new contrast media injector and identifying unmet customer needs

- Understanding how much value potential customers would place on the new concept (Go/No-Go)

SOLUTIONUtilizing a maximum difference scaling methodology for obtaining preference/importance scores, The MarkeTech Group (TMTG) identified the key product attributes. To validate the study design, TMTG developed a pilot phase including five in-person, In-Depth Interviews (IDIs) followed by a series of 27 tele-IDIs. These comprehensive IDIs were conducted with imaging department decision makers, radiologists and technologists in the U.S., UK, Germany, and France. Also included as part of these IDIs was a web platform based presentation introducing 3 potential product options.

TMTG provided the Client with insights and key elements to understand the selection and purchasing process for contrast media injectors. In addition, the study findings provided the Client with the most relevant development options for future contrast media injector systems and also defined user priorities for prospective product features.

EUROPE / FRANCE3 rue Emile Péhant

44000 NantesFrance

Tel: +33 (0)2 72 01 00 80www.themarketechgroup.com

MARKET

METHODOLOGY MIX

North AmericaSouth America

Europe

Qualitative ResearchStrategic Consulting

Quantitative

Asia

PROFILECLIENT TYPE

PROJECT CATEGORYTECHNOLOGY GO / NO GO

PRODUCT CREATION

LAUNCH PREPARATION

Medical DeviceMedical Imaging

Medical DiagnosticsMedical IT/eHealth

BiotechnologiesPharmaceuticals

Technology AssessmentOpportunity Analysis

Customer and Product RequirementsProduct Concept Testing

Segmentation AnalysisBrand Positioning

Packaging and Materials Testing

Go to Market PlanningPricing

PRODUCT MONITORINGCustomer Satisfaction and Loyalty

Post Launch Acceptance

MARKET RESEARCHCustom Market Analysis

Customer Satisfaction