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Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling David Brown, Datotel Jose Mora, CA Technologies OCX54S #CAWorld OpsCenter

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Learn how Datotel, a provider of cloud computing, co-location and Infrastructure as a Service (IaaS) is using CA DCIM to help run their data centers more efficiently. For more information on DevOps solutions from CA Technologies, please visit: http://bit.ly/1wbjjqX

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Page 1: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

David Brown, Datotel Jose Mora, CA Technologies

OCX54S #CAWorld

OpsCenter

Page 2: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

2 © 2014 CA. ALL RIGHTS RESERVED.

Join the conversion on social media

Use #CAWorld #DevOps #DCIM for this session

Page 3: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

4 © 2014 CA. ALL RIGHTS RESERVED.

The Data Center’s Connection to the Business

CA Technologies’ Approach to DCIM

Datotel Use Case

Topics

1

2

3

Page 4: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

5 © 2014 CA. ALL RIGHTS RESERVED.

Page 5: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

6 © 2014 CA. ALL RIGHTS RESERVED.

CA DCIM delivers value…

Increase Efficiency

Enhance Agility

Manage Risk

Improve Visibility

Page 6: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

7 © 2014 CA. ALL RIGHTS RESERVED.

…and extends IT Management to the physical layer

Power Space Cooling

Mobility Social

Big Data Client

Experience

• Data Center

Build

• Retrofit

• Optimization

• Consolidation

• Colocation

• Cloud DATA CENTER CAPACITY

Infrastructure Gap

Page 7: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

8 © 2014 CA. ALL RIGHTS RESERVED.

Service Mgmt Workload

Resource Management

IT Management & Business Services

Virtualization

Business Integration

Capacity & Inventory

Lifecycle 3D Visualization

Asset Management Capacity Analysis

Planning

Data Collection Analysis Reporting Alerting Control

Power & Cooling

CA DCIM: a robust and comprehensive solution

Automated Auto-discovered

Workflow-enabled Cross-platform Cross-vendor

R e a l - t i m e P h y s i c a l

L o g i c a l

Monitor

Make Business-Relevant

Manage

Page 8: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

9 © 2014 CA. ALL RIGHTS RESERVED.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from CA Technologies. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Magic Quadrant for Data Center Infrastructure Management Tools

Gartner Inc., Magic Quadrant for Data Center Infrastructure Management Tools, Analyst(s): Jay E. Pultz, David J. Cappuccio, April Adams, Federico De Silva, Naveen Mishra, Henrique Cecci,Rakesh Kumar, 22 September 2014

Gartner positions CA Technologies in the “Leaders” Quadrant

“Companies in the Leaders quadrant offer a comprehensive range of DCIM functions and capabilities. Leaders are performing well, have a clear vision of the market's direction, and are actively building competencies and adding or enhancing functions to sustain their leadership within the market. Leaders typically have a relatively high level of market strength. Leaders show evidence of superior vision and execution on current and anticipated customer requirements, and they receive positive customer feedback for large, complex DCIM implementations (such as hosting data centers) and related service and support.”*

Page 9: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

10 © 2014 CA. ALL RIGHTS RESERVED.

Approach to DCIM

North American DC

Latin American DC

EMEA DC

Asia Pacific DC

CA DCIM technology

Multiple Protocols

Multiple Protocols

BMS 1,2,…

Other

APP 1 APP 2

APP 3

FACILITIES IT INFRASTRUCTURE

Page 10: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

11 © 2014 CA. ALL RIGHTS RESERVED.

Common use cases

Data Center Planning

Capacity Analysis

Asset Management

Placement & Provisioning

Power Monitoring

Environmental optimization &

alerting

…what are your priorities?

Page 11: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

12 © 2014 CA. ALL RIGHTS RESERVED.

CA DCIM Customer Profile Major Insurance Company Fortune 100 insurance company

Over 900 offices in 27 countries and over 50,000 employees

Requires CA DCIM to automate energy management to ensure sufficient power availability

■ CA DCIM Gateway automates data collection, polling data via Modbus TCP/Serial, BACnet and SNMP

- Over 1,000 data points

■ Monitoring

- Real-time power draw by circuit/rack/plug

- Comparing branch circuit monitoring and power strip data points

- Balancing across 3 electrical phases

Solution

■ Expected to be impacted by insufficient power availability

■ Directive to reduce costs

Data Center Profile ■ 54,000 sq. ft. data center

- 3 Generators

- 33 PDUs

- 28 CRACs

- 1 BMS

Challenge

■ Automation enabled retiring use of spreadsheets, and manual BMS readings & walk-throughs

■ Acquired visibility into required energy and power availability metrics via specialized views configured by role

■ Saved time and money on automation of data collection

■ Gained peace of mind via insight into power chain and capacity

Results

Page 12: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

13 © 2014 CA. ALL RIGHTS RESERVED.

CA DCIM Customer Profile Large Retailer Fortune 500 company

One of Web’s largest e-commerce sites in addition to bricks and mortar

Required CA DCIM for real time monitoring of power, space, and cooling

Now expanding use of CA DCIM suite to meet asset management needs

■ Highly scalable architecture met clients’ needs

■ CA DCIM Gateway polling data via SNMP and Modbus/TCP

- 1500+ elements polled on one-minute intervals

■ CA DCIM Calculation Engine produces normalized metrics

- 600 elements calculated on five-minute intervals

■ Notifications, once triggered, are executed via email or via Service Desk ticket

Solution

■ Lack of insight into energy, power and related aspects of data center environment put availability at risk

Data Center Profile ■ 15,000 sq. ft. data center

- 10 CRAC units

- 13 PDUs

- 3 UPS systems

- 2 glycol pumps

- Fire panel system

Challenge

■ Live reports and alerting help the organization maintain critical revenue-generating production systems up and running

■ Successfully integrated with CA Service Desk Manager

■ Currently expanding use of CA DCIM suite

- Integration with wireless sensors for asset management

Results

Page 13: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

Extending the Power of Infrastructure

Management to the Physical Layer of the

Data Center – Power, Space and Cooling

David Brown, President, Datotel

@ddbrown

CA World 2014

Page 14: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

While most organizations have focused primarily on improving such

areas as: user experience, transaction availability and response,

infrastructure compliance, and performance and availability, many have

forgotten the importance of managing and maintaining an optimum

running data center. Poor management of your datacenter capacity,

efficiency & performance can result in some serious 'health' risks and

negative impacts to operating costs.

In this session you will learn about the powerful CA Data Center

Infrastructure Management (CA DCIM) solution that is helping

organizations lower their operating costs, improve their uptime and

delivery, and manage their resources (physical infrastructure) more

effectively. Hear how Datotel, a provider of Cloud Computing,

Colocation and Infrastructure as a Service (IaaS) is using DCIM to help

run their data centers more efficiently.

Abstract

Page 15: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

Agenda

• Who is Datotel?

• Challenges

• Solution

• Monitor & Optimize Performance

• Better Manage Capacity

• Reduce Costs

• Where We’re Going Next

Page 16: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

Who is Datotel?

• Cloud computing, colocation and IaaS solutions provider

• Lower risk and TCO for our clients

• 30K square foot facility in St. Louis, 2nd facility in Chicago

• 100+ clients, consuming 1.5MW+ in power

• Own and operate the facility through to virtual servers

• Changing, fast growing and complex environment

Page 17: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

Challenges

• Changing, fast growing and complex environment

• 1,000’s of power circuits and supporting systems

• Maintain SLA but reduce our #2 expense, energy

• Moved from fixed circuit to consumption based billing

• Demand billing was manual, cumbersome and difficult

• Required tools to better analyze and manage energy

consumption for more accurate customer energy

chargeback and for increasing overall energy efficiency

• Capacity planning

Page 18: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

Solution

• Implemented CA DCIM:

Monitoring power at every

element in power delivery

system

Single pane of glass

Real-time, customizable

reporting

Detailed reporting based on historical data

Trending capabilities that can be queried

Centralized data repository

Ability to enter calculations and real-time variables

Page 19: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

Monitor & Optimize Performance

• Improved alarming

• Real-time data

• Time savings

• Advanced reporting

capabilities

• Power visibility

Page 20: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

Better Manage Power Capacity

• Able to balance facility cooling

& power consumption in a

changing and dynamic

environment;

• Improved understanding of

cooling capacity and use;

• Improved capacity planning

and load forecasting based on

historical data;

• Clients are now more involved

in power management and

have insight for growth.

Page 21: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

Reduce Costs

• Energy is now a very real cost and not an intangible

• Simplified energy management, improving staff efficiency

• Efficient use of power with assumed efficiency for cooling factor and

reduction in over cooling

• Better utilization of infrastructure and capital

• Delayed need for additional CRAC units

• The more efficient we can be in delivering power and cooling the

greater the company’s margin

• Redundant power circuits more practical

Page 22: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

DCIM – Next Steps

• Capacity management

beyond power

• Asset tracking

• Tracking of warranty info and maintenance activity

• Multi-tenant capabilities

Page 23: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

For More Information

To learn more about DevOps, please visit:

http://bit.ly/1wbjjqX

Insert appropriate screenshot and text overlay from following “More Info Graphics” slide here;

ensure it links to correct page DevOps

Page 24: Case Study: Datotel Extended the Power of Infrastructure Management to the Physical Layer of the Data Center – Power, Space and Cooling

For Informational Purposes Only

© 2014 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.

This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty.

Content provided in this presentation has not been reviewed for accuracy and is based on information provided by CA Partners

and Customers.

Terms of this Presentation