case study: delhaize - unique retail report system

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Accurate View of All Business Activities through a Unique Retail Report System Retail & Consumer Goods | Delhaize Group Through a distinct go-to-market strategy, Delhaize Group has acquired a leading position in food retailing across multiple key markets. The Group’s strength is supported by the close cooperation of its operating companies at regional and global levels. Delhaize Group’s operating company in Romania, Mega Image, is an expanding company which aims to become clients’ first choice for fresh foods. As a result of its expansion, Mega Image faced specific issues regarding their stock management, accounting and personnel activities. All these aspects have determined company management to make the decision of implementing a Business Intelligence solution. The Business Context

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Page 1: Case Study: Delhaize - Unique Retail Report System

Accurate View of All Business Activities through a

Unique Retail Report System

Retail & Consumer Goods | Delhaize Group

Through a distinct go-to-market strategy, Delhaize Group has acquired a leading position in food

retailing across multiple key markets. The Group’s strength is supported by the close cooperation of its

operating companies at regional and global levels.

Delhaize Group’s operating company in Romania, Mega Image, is an expanding company which aims to

become clients’ first choice for fresh foods.

As a result of its expansion, Mega Image faced specific issues regarding their stock management,

accounting and personnel activities. All these aspects have determined company management to make

the decision of implementing a Business Intelligence solution.

The Business Context

Page 2: Case Study: Delhaize - Unique Retail Report System

Mega Image ensured the achievement of its business goals,

through a solution that offers complete business

transparency and efficiency.

From the initial delay of several weeks or even

months between the data entry into the

documents and their processing within the

information systems, the entire process now

only takes a few days.

The solution has a positive impact on the

tracking of the internal document flow for

stocks and sales, as well as on the calculation of

turnover and balance for different operations.

Through the use of the new solution the

required information is attained in the desired

format while also allowing:

• Fast access to structured and exact

information

• Effective processing of large volumes of data

• A high level of transparency of all activities at

a company level, both processes and

documents

The Business Impact

Retail & Consumer Goods | Delhaize Group

Big Data & Business Intelligence Case Study

The solution offered by iQuest met the need

for structured and exact information existing

at the management level.

An important phase of introducing the new

system was the development of a unique data

centralisation and aggregation warehouse,

which lead to the reduction of the time

needed to attain information for the

management regarding the company’s base

sectors: stocks, sales and financial.

The reconciliation of data from all the systems,

revealed in time potential errors originating

from the data sources, ensuring greater

information accuracy. The Business

Intelligence solution solved the management’s

specific requirements, by reducing the

processing of manual data, through the

automatisation of centralised decisional

reports.

The Solution

Efficient Stock Management and

Streamlined Activity

Centralised Information System

with automatised reports

Key Benefits:

Increased Business Performance

with Transparent Processes

Effective Processing of Large

Volumes of Data

Page 3: Case Study: Delhaize - Unique Retail Report System

Copyright 2015, iQuest Group. All rights reserved. All rights reserved. No part of this document may be reproduced, stored in a retrieval system,

transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the express written permission from

iQuest. All other product names, service marks, and trademarks mentioned herein are trademarks of their respective owners.

iQuest is an independent, global IT services and solutions provider that for more than 17 years has been delivering

first-class software solutions to leading companies in Life Sciences, Telecom, Transportation, Financial Services, and

Energy. With a growing international presence, iQuest provides a full range of software development services,

integration services, and software products, all of which rely on the latest commerce, cloud, big data, and analytics

platforms.

Headquartered in Germany, iQuest currently employs more than 600 people, distributed across delivery centers in

Romania, as well as local and affiliate offices in Europe, the US and Asia.

www.iquestgroup.com

About iQuest

Mega Image, owned by Delhaize Group, is one of the largest supermarket chains in Romania, with a network that

includes 100 food retail stores.

Founded in 1867 and headquartered in Brussels, Delhaize Group is a Belgian international food retailer that

employs over 138.000 people and has activities in six countries on three continents trough a network consisting of

2,800 stores.

www.delhaizegroup.com

About Delhaize Group