case study methods iup (1)

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    CASE STUDYMETHODOLOGY

    A few golden rules and

    a basic outline

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    More specifically, this means :

    Presenting work like a report or

    presentation for your superiors Be convincing (use key arguments) Make fully-justified recommendations Do not give a detailed presentation of the firm

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    Be clear, precise, concise and persuasive :

    Use short sentences

    Give sources of reference when needed Dont get tied up in detail Use tables, diagrams, graphs when possible

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    Basic outline5 MAIN STAGES

    1analysis and diagnosis

    2 identify the main issues3 define objectives

    4 evaluate possible strategies and make a justifiedchoice

    5marketing plan

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    1 ANALYSIS AND DIAGNOSISThis stage serves two purposes.

    (1) understand the market, the firm, its

    product(s) in a competitiveenvironment

    (2) highlight the elements which need to

    be acted on in the recommendationphase.

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    Analysis is therefore required : For all elements, possible implications need

    to be considered and intermediateconclusions drawn

    Throughout the analytical stage, try to identifypossible strategic options

    The analysis must be structured (e.g.,sector, market, segment etc.).

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    The external analysis will highlight theOPPORTUNITIES AND THREATS in

    the environment Whereas the internal analysis will

    highlight the STRENGTHS AND

    WEAKNESSES of the firm.

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    This analysis will lead to a DIAGNOSIS

    of the situation by insisting on the mostpertinent points and identifying possibleaction areas.

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    2 IDENTIFY THE MAINPROBLEM Identify the main problem the company

    is facing

    Be clear, precise and to the point

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    3 DEFINE OBJECTIVES

    This means GLOBAL OBJECTIVES, not

    intermediate objectives. Such globalobjectives may be for example, marketshare, growth, margin

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    Any objective must be :

    MEASURABLE QUANTIFIED

    DATED

    It is also at this stage that any constraintsmust be mentioned.

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    4 EVALUATION OF POSSIBLE

    STRATEGIES AND MAKING A

    CHOICE

    If several strategies can be used to reachthe objectives, then it will be necessary to

    evaluate the strategies and chose the mostefficient one.

    However, do not confuse STRATEGY and

    MEANS.

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    5 MARKETING PLANThe action plan will be presented at thisstage. It should run parallel to the

    objectives over a period of time. For each measure :

    Explain the objective(s)

    Justify Budget.

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    Basically, this means :

    The goal being targeted (WHAT?)

    Why it wants to be achieved (WHY?)

    The means to be used (HOW?)

    The cost (HOW MUCH?)

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    Finally

    The marketing plan will have 4 Parts :

    The target(s)

    Positioning

    The mix

    The forecasted profit and loss

    account.