case-study on toshiba by boney sah
TRANSCRIPT
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CASE STUDY ON
TOSHIBA:OME WORKSSubmitted by:
Eric Shuvro Sarkar 100311Ashfath Ullah 090333
Md. Mahmudul Hosse 090339
Shovo Saha 0903!1
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INTRODUCTION
"ormed i 1939 Mer#er$Shibaura Seisakusho %orks& 'okyo
Electric (om)ay* + 19,!&'oshiba became the -rst i the
orld to )roduce oe M/ AM (hi) + 199!& 'oshiba as 3rdelectroics #iat
i 2a)a after Hitachi ad Matsushita + 199! 'oshiba as leader i US (
market ith 194 Share
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THE WORLD FIRST LAPTOPCOMPUTER T3100
(:5Users5Soy5eskto)56ld7'oshiba78a)to).m)
http://c/Users/Sony/Desktop/Old_Toshiba_Laptop.mp4http://c/Users/Sony/Desktop/Old_Toshiba_Laptop.mp4http://c/Users/Sony/Desktop/Old_Toshiba_Laptop.mp4http://c/Users/Sony/Desktop/Old_Toshiba_Laptop.mp4 -
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STRENGTH
A##ressive )rici# 'echolo#ically Su)erior roduct
CHALLENGES Stro# ye e)edece o 2a)aese )lat 'he avera#e lifetime of otebook model
as oly moths
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ADVANTAGE OVERCOMPETITORS
Hu#e +vestmet i 'echolo#ies such as'"'$'hi;-lm trasistors*&hard diskdrives& lithium io batteries ad ( om
drives artershi) ad
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OME WORKS BACKROUND
6)eratios be#a i 2auary 19,
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CONTINUED
PRODUCTS: (>S %orld rocessors 6)tical (haracter readers ( boards Hard disk drives
(om)uter ad commuicatio>s systemsad other com)uter systems
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CONTINUED
So)histicated com)uter etork liked6ME ith other domestic ad overseas
'oshiba develo)met ad )roductio
sites 8ar#e ? laboratories i the lat +t alloed the e#ieers to ork closely
ith the maufacturi# divisiosthrou#hout the desi# ad develo)metof e model
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OME WORKFORCE
'here ere some @00 em)loyeesorki# i Au#ust 199!
TYPES OF WORKERS: "ull time$.! hrsBdayCovertime
a#e304hi#her tha re#ular a#e* art time$usually houseives*
'em)orary$eDteral a#e#y;1mothcotract* Aliated$Aliated com)aies em)loyees*
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CONTINUED
14 of full time orkers ad 1004 )art timeorkers ere ome
POSSIBLE ACTIONS FOR INCREASE
DEMAND: Either aliated com)aies icreased their
o )roductio or sed i orkers to 6ME Hire more tem)orary or )art time orkers or
ask re#ular orkers to ork additioalovertime
evaluati# the ork load ad shift orkersfrom lesser ork load area to ( assembly
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OMES PC ASSEMBLY LINEPROCESS
+ 19,&"irst la)to) com)uters ereassembled o to 0;meters assemblycoveyors& each staFed ith ! o)erators
+1990&by reor#aiGi# the orks)ace ithad bee trasformed ito three @;meters lie each staFed by 1 o)erators
+ 199!&it trasformed ito 1. meter
lies each staFed by 10 o)erators hichhad decreased the labor reuired imaufacturi# )rocess
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CURRENT ASSEMBLY LINE
'hree Assembly lies at 6ME "ourth alays idle I oly used he
sudde icrease i demad , diFeret models of com)uter ere
)roduced at ay #ive time Each model had combiatios ; J,K,
diFeret model At the head of each Assembly lie a
com)uter dis)layed daily )roductioschedule
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Sub;com)oets to 6ME ere deliveredby "u
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Assembly lie cosisted 1. metercoveyor belt se)arated at 1.@ meteritervals by hite stri)es o the belt
A Lsu))orteras assi#ed to each lieho took care of )roceedi# ad solveddiculties
6 a avera#e 1 otebook assembled ievery @ miutes by 10 lie orkers
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ASSEMBLY PROCESS
"irst o)erator laid out ma
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CONTINUED
The l!" "#$ $%e&"'$(! : H&)#&e "e!"*( $%e&"$& '(!e&"e)
)'!+e""e ,$("'('(- !$."#&e "$
"e!" )'/e&e(" ,$%$(e("! $. "he,$%"e& '("$ "he 2$%% )&'4e56'(7
Sh$,+ "e!"*"$ "e!" "he 8'l'" $. "he,$%"e&! "$ #'"h!"() 4'8&"'$(!() '($& '%,"!
The( "he ,$%"e&! #e&e %" '( "he
&,+! .$& 96 h$& 3)e-ⅇ8&(*'(;
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WORKER TRAINING ANDPROCESS IMPROVEMENT
%orkers ere cotiuously cross;traiedto icrease the breadth ad de)th of theirskills
"ive hi#hly skilled orkers called)ack;meo all model ere available tore)lace abset orkers
%orkers skills ere dis)layed o allchart i the assembly lie
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WORKERS SKILL CHART
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Nuality of ork as checked at everysta#e of the )rocess
Each orker as res)osible for error
committed alo# ith checki# the)revious o)erators mistake
+ case of o)erator error&the su))ortersto))ed the assembly lie to discuss theerror
6ly !4 re)airs ere due to o)eratorerror ad overall @4 of total )roductio
failed the uality checks ad as re
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"our orkers ere directly res)osible foreach otebook com)uter assembled
1.'he secod assembly lie o)erator$ho
scaed bar codes*@.'he last Assembly lie orkers$ho
)erformed the shock test*
3.'he orker ho )re;istalled softare.'he -al orkers i the )acka#i# area
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%orkers ere ecoura#ed to #ive theirideas for im)rovemet i the assemblylie or )roductio )rocess
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'HE EO