CompanyVIACAR S.A. is operating in the import and distribution industry of spare parts for cars and trucks. Spare parts are manufactured in the overwhelming majority in Europe and come from the largest and most reputated spare parts stores worldwide.It has an extensive distribution channel of 1.000 reliable and experienced associates that cover the whole area of Greece. The two main Greek cities, Athens & Thessaloniki are covered through approximately 70 daily deliveries which ensure that the needs of the company’s distribution network and the 2.000 daily orders are covered on time.

ChallengeBefore the installation and use of Entersoft Business Suite & Entersoft WMS signi�cant difficulties were observed regarding inventory management, such as: - There was no depiction of the storage area and the warehouse layout- Inventory data and product locations were unclear- The monitoring of 100.000 active codes and 10.000 locations was implemented using manual recording. This was a painstaking and time-consuming procedure with serious shortcomings that yielded inaccurate results.- The important procedure of product receipt was implemented using visual identi�cation and manual counting. This involved a high risk of error, while the receipt completion time was prohibitively long, even reaching 3 days when a container was received.- Moreover, the execution of orders was carried out with the help of printouts, while product retrieval was based on indications, not certainty, due to the lack of automation.

The already dysfunctional procedure was further exacerbated following the start of operation of the company’s new distribution center in Aspropyrgos. As soon as the main bulk of products was directed to the new center, it was evident that the design implemented to dated had to be changed, as it prevented not only the company’s development through the provision of new and improved services to its customers , but also its response to the current needs.

www.entersoft.eu| info@entersoft.eu | T:+30 211 101 5000

VIACAR AVOIDS MISTAKESAND ACCELERATES DELIVERY TIMEWITH ENTERSOFT EBS® (ERP & WMS)

Today, it is not possible for a company with complex and demanding logistics procedures to function properly and pro�tably without implementinga comprehensive Warehouse Management System (WMS). Entersoft recognized this and proceeded to create a product to cover exactlythe above need. And VIACAR S.A. did not regret having once again trusted Entersoft in this �eld.

CASE STUDY

VIACAR S.A.

IndustryAutomotive spare parts and tires

Customer Pro�leVIACAR S.A. is operating in the import and distribution industry of spare parts for carsand trucks. Spare parts are manufacturedin the overwhelming majority in Europeand come from the largest and most reputed spare parts stores worldwide.It has a wide distribution network with reliable and experienced collaborators, covering the entire Greek geographical area.

Users80

ChallengeAccurate depiction of warehouse spaceand warehouse layout as well as inventoryand product location, while tracking thousands of active codes and locations.

Solution

Entersoft EBS® (ERP & WMS)

Bene�ts• Acceleration in warehouse receiving

• Increase sales satisfaction without any change in resources

• Reduction the total cost of logistics (personnel, errors, time)

• Drastic reduction of errors and failures in inventories / orders due to human error by non-computerized systems

Alexander Levis, General Manager VIACAR S.A.

Entersoft Business Suite / ERP

Due to its rapid growth, the company needed a more �exible and modern ERP than the one it had. Its purpose was to be installed in the accounting, warehouse and invoicing departments.

Due to Entersoft Business Suite’s innovation and usability, it was chosen by VIACAR and implemented in only a month.

Entersoft Business Suite turned out to be an ally for the warehouse of the company since the introduction of orders was through it and from there the commitments were made in the branch there was stock availability.

Entersoft Business Suite / WMS

VIACAR knew that the solution to the challenges it was facing was to adopt a reliable Warehouse Management System (WMS). After assessing a number of options, the company selected Entersoft WMS for three key reasons:

Modern product

From their �rst experience with the solution, VIACAR executives acknowledged its “freshness” versus other competitive solutions.

Entersoft WMS is accompanied by a number of functionalities, integrating the most modern Supply Chain Management concepts.

E�ective design and implementation

All Entersoft personnel participating in the WMS project implementation team are experts in the specific field. They mostly come from

the Supply Chain sector and have a long experience in the project implementation from Supply Chain Management and

administration positions.

Absolute integration

The key advantage of the solution is that it forms part of the Entersoft Business Suite (EBS). This eliminates the need to implement

interfaces between the various applications. In addition, immediate direct information is achieved due to the integrated solution that

has been implemented. Working with a single, trusted software provider for every problem and need con�rms the correctness of the

choice.

CompanyVIACAR S.A. is operating in the import and distribution industry of spare parts for cars and trucks. Spare parts are manufactured in the overwhelming majority in Europe and come from the largest and most reputated spare parts stores worldwide.It has an extensive distribution channel of 1.000 reliable and experienced associates that cover the whole area of Greece. The two main Greek cities, Athens & Thessaloniki are covered through approximately 70 daily deliveries which ensure that the needs of the company’s distribution network and the 2.000 daily orders are covered on time.

ChallengeBefore the installation and use of Entersoft Business Suite & Entersoft WMS signi�cant difficulties were observed regarding inventory management, such as: - There was no depiction of the storage area and the warehouse layout- Inventory data and product locations were unclear- The monitoring of 100.000 active codes and 10.000 locations was implemented using manual recording. This was a painstaking and time-consuming procedure with serious shortcomings that yielded inaccurate results.- The important procedure of product receipt was implemented using visual identi�cation and manual counting. This involved a high risk of error, while the receipt completion time was prohibitively long, even reaching 3 days when a container was received.- Moreover, the execution of orders was carried out with the help of printouts, while product retrieval was based on indications, not certainty, due to the lack of automation.

The already dysfunctional procedure was further exacerbated following the start of operation of the company’s new distribution center in Aspropyrgos. As soon as the main bulk of products was directed to the new center, it was evident that the design implemented to dated had to be changed, as it prevented not only the company’s development through the provision of new and improved services to its customers , but also its response to the current needs.

www.entersoft.eu | info@entersoft.eu | T:+30 211 101 5000

CASE STUDY

VIACAR S.A.

Entersoft Business Suite / ERP

Due to its rapid growth, the company needed a more �exible and modern ERP than the one it had. Its purpose was to be installed in the accounting, warehouse and invoicing departments.

Due to Entersoft Business Suite’s innovation and usability, it was chosen by VIACAR and implemented in only a month.

Entersoft Business Suite turned out to be an ally for the warehouse of the company since the introduction of orders was through it and from there the commitments were made in the branch there was stock availability.

Entersoft Business Suite / WMS

VIACAR knew that the solution to the challenges it was facing was to adopt a reliable Warehouse Management System (WMS). After assessing a number of options, the company selected Entersoft WMS for three key reasons:

Modern product

From their �rst experience with the solution, VIACAR executives acknowledged its “freshness” versus other competitive solutions.

Entersoft WMS is accompanied by a number of functionalities, integrating the most modern Supply Chain Management concepts.

E�ective design and implementation

All Entersoft personnel participating in the WMS project implementation team are experts in the specific field. They mostly come from

the Supply Chain sector and have a long experience in the project implementation from Supply Chain Management and

administration positions.

Absolute integration

The key advantage of the solution is that it forms part of the Entersoft Business Suite (EBS). This eliminates the need to implement

interfaces between the various applications. In addition, immediate direct information is achieved due to the integrated solution that

has been implemented. Working with a single, trusted software provider for every problem and need con�rms the correctness of the

choice.

www.entersoft.eu | info@entersoft.eu | T:+30 211 101 5000

CASE STUDY

VIACAR S.A.

From the time of selection and due to the product youth at the time of its selection, the implementation time wasn’t as originally planned. However taking into account the maturity that has been achieved in the meantime, it is estimated that the time required to implement WMS in EBS does not exceed 2 months.

Item registration using a scannerfor maximum speed and accuracy

Automatic inventory updatesin the ERP system

Cross Docking, during receiptin order to automatically separate quantities to replenish branch o�ce stocks without intermediatedeposition

Receipts separatedper �oor and deposition corridor andexecution of the respective depositions,with a simultaneous calculationof the optimal route

Creation of picking listsand reservations based on physicalstock, insuring availability upon picking

Collection of multiple ordersin one collection cart

Automatic selection of the optimal collection route per �oor and corridorfor all orders

Installation of packing stationsand automated printing of labelsand content lists

The installation of Entersoft WMS® at the company’s main distribution center in Aspropyrgos, includes the following functionalities:

Finally the interconnection of ERP with WMS was done in a very short time and without complications. Now, Entersoft ERP undertakes the stock reservations, while the picking, routing and billing processes are executed through Entersoft WMS. This process results in greater consistency of picking process for VIACAR.

www.entersoft.eu | info@entersoft.eu | T:+30 211 101 5000

CASE STUDY

VIACAR S.A.

Bene�tsThe bene�ts for the company were visible from the �rst year of operation:

- Acceleration in warehouse receiving

- Now items are scanned with full speed and accuracy because of the method utilized

- Automatically update stock on ERP with the update option during the put away phase

- Automatic separation of items upon receipt of the amounts relating to branch stock replenishment (through the cross docking

method)

- Creating picking lists on the actual inventory of the item positions and reserving the stock in place to ensure availability during

picking

- Perform multiple picking orders on a collection cart

- Automatic selection of the optimal picking path per �oor / corridor for all orders to be collected on the collection cart

- Installing touch packing stations so that, after picking, the item orders are automatically printed with labels / list of contents

- Reduction the total cost of logistics (personnel, errors, time)

- Increase sales satisfaction without a change in resources

- Immeasurable bene�t of the implementation of clear logistic procedures, with the main feature being ease and clarity for everyone

involved

- Drastic reduction of errors and failures in inventories / orders due to human error by non-computerized systems

30% reduction of the total logistics cost

40% increased capacity for satisfying salesorders without any change in resources

30% increase in receipt time

40% impressive reduction of errors andfailures in stock and orders

Measurable bene�ts