October 4, 2013 MEDICAL UNIVERSITY of SOUTH CAROLINA Vol. 32, No. 8

8

2CEO rEflECts

On last 6 mOnths

Despite a rockyeconomy the

institution receivedgifts and pledges

from organizations,individuals andother sources.

5

11

6

Dr. PatrickCawley talks

about improvedcommunications

and employeesatisfaction.

Meet Steve

Applause

Classifieds

Inside

thECatalystOnlinE

http://www.musc.edu/

catalyst

mUsC rakEsin $75.1m

G rowing up in a small community withinWest Ashley, Shandela Gethers spent

time as a child carrying chopped wood to hergrandmother’s wooden stove. She rememberstinkering with nails and learning to hammerand paint, skills that became useful when shehelped build her Habitat for Humanity homemore than two years ago.

“My grandmother was the laboring type.She did the porch building and little thingsthat she could do herself around the house,”Gethers said. “I’m not scared of work becauseI learned how to do it from her.”

Gethers, a MUSC phlebotomist atCarolina Family Carein West Ashley, hadto contribute “sweatequity” in order toearn her Sea IslandHabitat for Humanityhome, which she closedon July 1, 2011. Thehomeowners, alongwith family membersand friends, have tocontribute 300 hours

of labor at the home’s construction site, 50hours at the Habitat for Humanity ReStore,20 hours in homeowner classes and 130 otherhours of work in the office, helping withcommunity events and providing lunch forvolunteers.

“They have people out there who buildhomes for a living, and they would tellyou what they wanted you to do,” Getherssaid. “You do one thing, someone else doesanother and then we put it all together. It’slike an assembly line. There was nothing thatwas really difficult.”

Gethers said that moving into the newhome with her children – Jaquelle, 20, Kierra,18, and Gregg Jr., 12 – was a dream cometrue.

“It was exciting, scary, all of the emotionsyou can think, all in one. The responsibility

was big. Everything relies on me,” she said.“For so long, I wanted a home of my own.I always talked about having it one day.The reality was there. Everybody was just soexcited.”

Now that she’s settled into her new home,Gethers likes to share her story and promoteHabitat for Humanity as often as possible.

“When people come to my home, I tellthem all about Habitat,” she said. “Peoplejust assume that if you work at MUSC, youmake so much money. I’m not saying that Idon’t make money. I’m grateful. But if you’rea single parent, it’s hard. You’re supplyingeverything for your family. Habitat was myblessing in disguise. I have enough to pay mymortgage and do all of the other things that Ineed to get done.”

Habitat for Humanity, a non-profitChristian housing ministry, provides 30-year,no-interest loans for low-income familiesand sells the homes below the market rate,according to Priscilla Quirk, OutreachCoordinator at Sea Island Habitat forHumanity.

Phlebotomist not afraid of hard workBy Ashley BArker

Public Relations

Above: The first wall of Shandela Gethers’ home was assembled by a group ofvolunteers in 2011. Below: Gethers receives a Bible from Family Services DirectorMaritza Zeisel, left, during her home dedication ceremony.

photos provided

Gethers

See Habitat on page 7

2 The CATAlysT, October 4, 2013

The CatalystEditorial of ficeMUSC Office of Public Relations135 Cannon Street, Suite 403C, Charleston, SC 29425.843-792-4107Fax: 843-792-6723

Editor: Kim Draughncatalyst@musc.edu

Catalyst staff:Cindy Abole, aboleca@musc.eduAshley Barker barkera@musc.edu

The Catalyst is published once a week. Paidadver tisements, which do not represent anendorsement by MUSC or the State of SouthCarolina, are handled by Island PublicationsInc. , Moultrie News, 134 Columbus St. ,Charleston, S.C., 843-849-1778 or 843-958-7490.sales@moultrienews.com.

What were the top priorities in the medicalcenter as of April 1?

I came at a time ofmultiple challenges forthe medical center. Wehad a mission that wasthreatened by cuts ineducational funding,decreased federalfunding for medicalresearch and reductionsin clinical income as aresult of the AffordableHealth Care Act.

But prior to my start,I was able to work closelywith interim director Kester Freeman to put togethera financial improvement plan, which we call MUSCPerformance Excellence and begin implementation ofthat plan. In addition, I was able to work with hospitalleaders to set goals to improve the relationship betweenour 6,800 nurses, 950 physicians, our clinical care staff,employees and staff from six colleges. I also was able towork with MUSC Health’s Clinical Leadership Councilto align goals and efforts.

MUSC’s Performance Excellence Plan is clearlyworking as we’ve already seen progress. I show thePerformance Excellence plan predominantly witha wheel graphic which represents a $100 millionimprovement in the medical center’s cost structure. The$100 Million Wheel represents goals (Procedure CenterStandardization, Focus on Unit Cost, Palliative Care,Access Enhancement, Graduate Medical EducationFunding, Patient Co-pays/Waivers and HuronRecommendations) within the wheel that must must beimplemented within an 18-24 month period.

CEO reflects on 183 days in medical center leadershipBy Cindy ABole

Public Relations

Q & A

MUSC’s Patrick J. Cawley, M.D., assumedMUSC hospital’s top role as of April 1. Cawley,

who is the medical center’s executive director andchief executive officer and vice president of clinicaloperations, has spent the last six months meeting withleaders and staff across the hospital, practice plan anduniversity about charting the medical center’s coursefor the future.

In a recent interview with The Catalyst, Cawleypaused to reflect on the last 183 days in his hospitalleadership role.

I see our medical center making progress on all partsof this wheel and I feel good about our plan in place forfinancial improvement. We’re making progress at a slowbut steady pace each month. But we’re not done. Weneed to be better prepared as the country’s on the cuspof initiating the Affordable Care Act. Our changes willbe essential.

What were some other priorities that you set?I wanted to first focus on financial performance

tightening in the medical center as that allows us towork on other priorities. Our other key priorities arehealth care reform, population health, and employeeand physician engagement. But a constant key priorityis maintaining our high quality, which is the keyto MUSC’s success. We cannot rest on the qualityimprovement front.

What areas do you want to see improvements?The medical center’s new electronic medical record

system, Epic Go Live is scheduled to golive on theinpatient and revenue cycle areas on July 1. It isessential that we are well prepared for that go-live date.There’s also MUHA’s Access Initiative, which is allabout making it easier to get patients into MUSC.Historically, we have not been the easiest place to accessour physicians and services. We are making that mucheasier and have a goal for significant improvement inthe next year.

MUHA’s Clinical Leadership Council, whichrepresents the hospital, the practice plan and theCollege of Medicine, continues to mature and worktogether. Since February, we’ve accomplished a lot bysetting goals, making financial decisions, reviewingstrategic investment and marketing decisions as agroup and not separately. This approach is vital as theintegrated approach helps us to use resources mostappropriately in order to reach our strategic intent asone of the nation’s top academic medical centers.

What’s the latest news about the MUSC HealthPlan option?

MUSC has been working with South Carolina’sPublic Employee Benefits Authority since April tocreate a new insurance product called the MUSCHealth Plan for 2014. The plan is one example howMUSC is actively exploring new strategies that managehealth care costs within populations.

The new plan will support benefits-eligible MUSCemployees and their dependents and will utilizecollaborations within the MUSC Health Plan Network,which is a Patient-Centered Medical Home model tohelp lower out-of-pocket costs. Employee premiums forthe MUSC Health Plan will remain the same as theStandard State Health Plan and will not increase

in 2014. In addition, the MUSC Health Plan will havegreat preventive medicine benefits. Employees stillhave a choice as it relates to receiving care outside theMUSC Health Plan Network as they will be covered bythe Standards SHP. Employees enrolled in Blue ChoiceHMO or SHP Savings Plan can be “grandfatheredin” and retain their coverage. Also employees havethe right to refuse health insurance coverage duringthe institution’s open enrollment period throughoutOctober.

I’d like to thank Betts Ellis, Dr. Mark Lyles and othersfor their dedication in coordinating this effort andfinalizing the plan’s details under what’s been a tighttimeline in order to start this plan in January. We willbe heavily communicating the specifics of the plan inthe coming months.

What efforts have you done to improveemployee communications?

This is an area that I’ve spent a lot of time on inthe past five months. My goal is to initially focus onteamwork using the sailboat metaphor as described inmy first hospital town hall meetings. However, we can’tdo good teamwork without very high communicationabilities. So this has been a focus for me. I meet withour communications team every week and personallyhelp work on messages we need to get out to employeesand medical staff. I now send out three messages aweek, which while coming from me, actually take ateam to put together. These messages are geared to allemployees, all leaders, or all medical staff. I do thinkwe are doing much better with overall communications.The goal is to get information out faster and with

See Cawley on page 9Cawley

The CATAlysT, October 4, 2013 3

4 The CATAlysT, October 4, 2013

By WAndA huTTo

Office of Research and Devlopment

The review board that oversees the state’s Centers ofEconomic Excellence SmartState Program has approvedstate funding for a new Center of Economic Excellencecollaboration among the University of South Carolina,Clemson University and Health Sciences SouthCarolina.

The newly approved Translational BiomedicalInformatics SmartState Center plans to provide thecritical mass of informatics experts to establish a state-of-the art biomedical informatics research hub in SouthCarolina with an academic center at MUSC.

The center’s research will integrate with other ITorganizations statewide to achieve a progressive vision of21st century medicine that is personalized, preventative,predictable and participatory. In total, the TranslationalBiomedical Informatics SmartState Center received a$2 million award, which must be matched by private,federal or municipal funds.

Kathleen T. Brady, M.D., Ph.D., an associate provostfor clinical and translational science and professorin the College of Medicine at the MUSC, will leadthe project and will work with Jihad Obeid, M.D.,

endowed chair for biomedical informatics in the PatientSafety and Clinical Effectiveness SmartState Center atMUSC; Jay Moskowitz, Ph.D., president of HSSC andendowed chair of the Healthcare Quality SmartStateCenter at USC; and Jim Bottum, vice provost and chiefinformation officer for computing and informationtechnology at Clemson University.

“Through methodological contributions to datasharing and analysis, the center will help to decreasecost and increase efficiency of our health care deliveryand promote the development of cutting-edgetechnologies,” Brady said. “This center will enhancethe state’s knowledge base in biomedical informaticsby providing targeted instruction in master’s anddoctoral-level degree programs, effectively establishing acontinuum of formal informatics training programs.”

“In addition to the statewide collaborations, thenew center will act as the catalyst for extramural andinterprofessional biomedical informatics researchactivities across the MUSC campus,” said StephenLanier, Ph.D., associate vice provost for research.

“Another goal of the center is to strengthen thepotential for research funding, industry partnershipsand entrepreneurial opportunities in the biomedicalinformatics area in South Carolina.”

The S.C. Centers of Economic Excellence Programwas established by the South Carolina GeneralAssembly in 2002. The legislation authorizes the state'sthree public research institutions (Clemson, MUSC andUSC) to use state funds to create Centers of EconomicExcellence in research areas that will advance theeconomy.

New SmartState Center approved by review board“Through methodologicalcontributions to data sharingand analysis, the center willhelp to decrease cost andincrease efficiency of ourhealth care delivery andpromote the development ofcutting-edge technologies.”

Dr. Kathleen Brady

The Medical University Women’s Clubscholarship chair, Tiffany Takacs, backrow left, presents $20,000 worth ofscholarship awards to 13 MUSC students:Laura Hoffman (Health Professions), backrow from left, Pamela Vesely (HealthProfessions), Destine Hoover (Pharmacy),Katie Bliven (Pharmacy), and CallieOsborne (Medicine). Front row from leftare Dayvia Lewis (Graduate Studies),Whitney Weigold (Health Professions),Anna Blair Price (Health Professions)and Sylvia Lee (Medicine). To supportthe scholarship fund, the club sellsroses during commencement, sells ofits cookbook and collects membershipdues. Not pictured are Robert Whiteen(Graduate Studies), Kristen Baum(Health Professions), April Spitz(Dental Medicine) and Brandi White(Health Professions). For information,visit academicdepartments.musc.edu/womensclub.

mEdiCal UnivErsity WOmEn’s ClUb hOnOrs stUdEnts With sChOlarships

photo by Sharlene Atkins, Public Relations

The CATAlysT, October 4, 2013 5

Meet Steve

Steve PaternitiDepartmentBusiness Development & MarketingServicesHow you are changing what’s possibleat MUSCBy identifying the most profitable businessfrom MUSC’s most loyal referringphysicians.

FamilyBonnie, my wife of 15 years; sons, Thomas,Dave and Tim.How long at MUSCAbout 15 yearsMusic in your player right nowContemporary Christian.Meal you love to cookSteve’s Famous Pasta. That’s what my wifeand I call it. It’s a combination of pasta,sauteed vegetables, basil, olive oil and asecret blend of spices.Dream vacationTo visit the land of my ancestors in SicilyFavorite quote“I am only one, but still I am one. Icannot do everything, but still I can dosomething.”—Helen Keller

6 The CATAlysT, October 4, 2013

The following employees received recog-nition through the Applause Program forgoing the extra mile:

Medical Center

ApplAuSe progrAM

UniversitySushma Acharya, College of Dental Med-icine; Kelli Adams, Radiology; RichardAnderson, Pediatrics; LaDeidra Berry,Human Resources Benefits Office; CarolBoyer, College of Medicine; Stacy Bram-lett, College of Dental Medicine; AlfredBryant, University Press; Michael Hasch-ker, OCIO-Information Services; Kath-erine Helfrich, College of Dental Medi-cine; Karen Holmes, Mail Services; ToniJackson, University Transportation; K.Taylor Joseph, Emergency Department;Jeri Lawing, Surgery; Cherylene WoodLopez, College of Dental Medicine; JaimeMiller, Emergency Department; GordonMutter, Emergency Department; AngelaStevens, College of Dental Medicine;Sarah Thigpen, College of Dental Medi-cine; Michelle Vareltzis, Radiology; TracyWashington, Urology Services; DebraWood, College of Dental Medicine;L’Tanya Wright, Pharmacy; and BarbaraWallace, St. Luke’s Chapel.

Janice Quinn, Pulmonary FunctionTesting Lab; Gwen Parker, Star Ladson;Annie Williams, Amb Preop Clinic;Keri Walker, PACU; Debbie Cepeda,Women's Health Registration; BrendaBrown, Women's Health Registration;Aimee Tiller, Pediatrics; April Cooper,Financial Counseling Services; Lori Mc-Call, Health Information Services; JennaDelany, Surgery; Alison Carter, 8E; Dr.Gweneth Lazenby, OB/GYN; Sarah Pal-matier, 6E Renal Transplant Nephrology;Sylvia Shrock, Transplant Administra-tion; Pam Mayes, Children's RegistrationGeorgia McCune, Children's Registra-tion; Kelly Burns, ART 3W; JonathanHartman, ART 3W; Janice Pennelli,Pediatric Emergency Department; KellyLaffey, Pediatric Emergency Department;Karen White, Labor & Delivery; SibylLawrence, Postpartum; Elika Jordan,Postpartum; Monica Wigfall, Postpar-tum; Roberta Lockwood, Antepartum;Debra Heath, 7W; Jessica Hardy, Ultra-sound Genetics; Deborah Jones, ARTPatient Admissions; LinQuista White,ART Patient Admissions; Jennifer Wil-son, MedSurg Registration; Sophia Orr,Meduflex Team; Paul Hasenfuss, Medu-flex Team; Joshua Dakin, 10W Ortho-paedics; Kimberly Wilky Owens, 10WOrthopedics; Fred Scruggs, 10W Ortho-paedics; Elaine Cromwell, Venipuncture;Devonna Brown-Williams, ART Veni-puncture; Ricky Greene, CH After HoursCare; Diane Dufour, Pediatrics Hema-tology/Oncology; Tamequa Durant,RT MedSurg Registration; Deb Cassidy,6E Renal Transplant Nephrology; Shon

Gladden, General Surgery; JenniferGriffin, Women’s Health Resident Prac-tice; Sally Shields, Ultrasound Genetics;Barry Williams, Patient Transport Ser-vices; Shashidar Pai, Genetics; KimberlyBrown, Ultrasound Genetics; Kim Kirk,Ped Sub-Speciality; Stacy Messersmith,Ped Sub-Speciality; Martha Krauss, Lac-tation Center; Michelle Sharp, Women’sServices; Susan Gordon, Dialysis; TeaviaCarter, 1W; Latoshia Greene, MeduflexTeam; Corey Cox, Patient Safety; LindaWaite, HIS/Coding; Lucretia Wilson,Endoscopy; Vera Brown, RT Lab; Ed-rica Chaplin, RT Lab; Thomas MichaelSmith, GI; Vickey Allen, GI; Eric Rice,Transport; John Oliver, Cast Tech; andJoy Simmons, GI Surgery Clinic.

UltrasOUnd maChinE dEdiCatEd tO Ed

The Office of the President isaccepting nominations for people toreceive honorary degrees from MUSC, tobe awarded at Commencement in May.

In general, honorary degrees go toindividuals in the following broadcategories: Contribution(s) to thenation; Contribution(s) to science; andContribution(s) to the state or MUSC.

Consider submitting nominations

of candidates along with supportingmaterials such as letters, articles,curriculum vitae, etc., in the abovementioned categories. The nominationsshould be forwarded to Marcia Higaki,Office of the President, Colcock Hall,179 Ashley Ave., MSC 001, higakimc@musc.edu, no later than Oct. 25.Nominations of MUSC alumni aregenerally discouraged.

photos by Cindy Abole, Public Relations

Members of MUSC’s PediatricEmergency Department gatheraround for the dedication ofa new ultrasound machineSept. 5. More than $50,000 wasraised by WEZL and Y102.5radio stations from theirCare for Kids Radiothon inFebruary. Bottom left photo:Pediatric emergency physicianDr. Geoffrey Hayden usesthe ultrasound on patientDemaria McNair, 23 months,while mom, Takia Sheppard,looks on. The ultrasound usesthe most updated technologyand allows ED physicians tomake bedside assessments thatlead to a faster diagnosis andresponse.

Nomination currently being accepted for honorary degrees

The S.C. LowcountrySociety of Gastroenterology Nurses

and Associatespresents its

Annual Fall Conference 2013Oct. 18 - 20 at

Marriott Grand Dunes Resort8400 Costa Verde DriveMyrtle Beach, SC, 29572

Event registration for SGNA Members – $145, non-member – $165, GI Tech and NursingStudents – $75 Contact R’celle Boyd at boydrd@musc.edu or visit www.sclcsgna.org.

The CATAlysT, October 4, 2013 7

Homeowners must meet incomeguidelines established by Housing andUrban Development. They also musthave job stability, have a credit scoreof 610 or above, be a United Statescitizen or permanent resident, pass abackground check and be able to providetax records from the past two years.

“The monthly mortgage on a brandnew three-bedroom home – includingescrow, taxes, homeowners insuranceand termite bond – is between $500and $525, depending on insurance,”Quirk said. “Some people believe we‘give houses away,’ which is not the case.Our homeowners sign mortgages and areresponsible for their bills just as other

homeowners are. Our partner familiesall work hard for their homes. ShandelaGethers is a great example of a Habitathomeowner.”

There are five Habitat for HumanityInternational affiliates in the Charlestonarea: Berkeley Habitat, CharlestonHabitat, Dorchester Habitat, EastCooper Habitat and Sea Island Habitat.Sea Island Habitat, the largest affiliatein Charleston, has built 300 homes onJohns, James and Wadmalaw islands,averaging 10 homes each year.

For more information, visitseaislandhabitat.org. Those interestedin receiving a Sea Island Habitathomeowner screening should emailfamilyservices@seaislandhabitat.org orcall 768-0998 ext. 111.

hABiTAT Continued from Page One

photo providedShandela Gethers’ home, pictured above, and all of the homes in WestAshley Joeva Cover are Earth Craft Certified for energy efficiency andhandicapped accessible.

The Catalyst staff launched a newonline seminars and events calendarin August with the help of the MUSCOffice of Instructional Technology andFaculty Resources.

The calendar – which can be foundby going to academicdepartments.musc.edu/catalyst/calendar or by visiting TheCatalyst website and clicking “Seminars& Events” in the left column menu –allows readers to submit their own eventsor search for events already listed.

To add an event, click the “SubmitEvent” icon located above the calendar.The form will then ask for thesubmitter’s name and email, the event

name, type of event, location, start andend times and details. Submitters alsohave the option of adding keywords,contact information, sponsor name,Twitter account, a related link andregistration information.

Once the form is submitted, a memberof The Catalyst staff will review the eventand approve or deny it. Messages mustbe related to the mission of MUSC.Once approved, the event will be madeavailable online within a few hours.Readers may also search for events basedon location, type of event or keywords.The search features are available abovethe calendar.

Share events on new calendar

8 The CATAlysT, October 4, 2013

T he staff of the Medical IntensiveCare Unit held a luncheon Aug.

30 honoring members of the universityhospital’s Lift Team.

MICU nurses are involved in a pilotprogram that evaluates the benefitsof early mobility of intensive carepatients that has formed a collaborativerelationship with the Lift Team andother physical therapists.

The team, which is one of three teamsbased at the university hospital andat Ashley River Tower, has supportedMICU and other inpatient units sinceits inception in 2002. The Lift Teamassists the nursing and therapy staffswith patients who are physically limitedin moving to change their positions ormove from a bed to chair.

MICU is a 17-bed adult critical careunit that cares for the hospital’s sickestand severely compromised patients. Thenursing staff relies on the Lift Team forits quick response and skill with propertransfer techniques, which sometimesinvolves various lift equipment to helpmobilize patients.

The following are statements regardingthe Lift Team:

“I cannot say enough about howhelpful the Lift Team has been on

a consistent basis. There have beennumerous times when I could not havegotten a patient to the side of the bed orout of bed without their help. They havealso been a huge help in transportingpatients off the floor to and fromprocedures, and the patients absolutelylove them! Their humorous and easy-going approach is the best medicine forthese patients. We wish we could havethem full-time.”—Jennifer Keevern, PT

“I love our Lift Team. They areabsolutely necessary for several patients

due to the medical complexity and lowlevel when a tech just isn’t enough help.They are quick to respond to a call,knowing that when I call I truly needthe help. There are many patients thatI would not have been able to get to theEOB or OOB without their assistance.This isn’t only true in the MICU, butonce these patients transfer to the floor.It is great to have that sense of rapportbuilt prior to transfer to the floor.”—Monica Zeigler, PT

“A couple of weeks ago I cared fora patient who was in a very weakened

condition. We called the Lift Team toassist us in getting this patient out of bedand into a wheelchair. The Lift Teamarrived and helped us move this patientinto the wheelchair safely. This was nota small effort as he was a tall, heavy-setman and very edematous. In additionto helping us safely transfer him, theyaccompanied us, along with respiratorytherapy, off the unit. For the first timein weeks, he left his room, and we tookhim to the eighth floor to look out thewindow with his wife. It was a specialmoment for this couple. We could nothave accomplished this without the helpof our Lift Team. They consistently arrivewith positive attitudes and help us to doamazing work with critically ill patients.I am so grateful for their presence andwork ethic. Many thanks.”—Jess Burlington, R.N., MICU

“The MUSC Lift Team is aninvaluable component to the earlymobility initiative in MICU. When theLift Team arrives, everyone’s anxietygoes down. The Lift Team members arefriendly, strong, and they communicatewith patients and families in a gentlemanner. They respond quickly torequests for help and don’t leave untilthe patient is settled and the OK is givenfrom the rest of the team in the patient’sroom. If I could have one wish, it wouldbe to have Lift Team support 24/7!—Janet Byrne, R.N., MICU nurse manager

Lift Team helps critically ill patients become mobileBy Cindy ABole

Public Relations

Occupational and physical therapy manager Anne Benton, center,congratulates Joseph Collier, from left, PT technician; physical therapistsMonica Zeigler; Jennifer Keevern; and PT technician Brad Lepper.

photo by Cindy Abole, Public Relations

MUSC received $75.1 million in philanthropicgifts and pledges during fiscal 2013. Most of the year’scontributions ($39.2 million) came from individuals,followed by organizations ($15.6 million), foundations($11 million) and corporations ($9.3 million).

Of the amount that was donated by individuals, morethan half ($21.9 million) was given by people who didnot graduate from one of the university’s six colleges.The university realized sharp increases in many givingcategories during the year. For example, corporategiving nearly doubled, as did giving by alumni ($14.8million). Meanwhile, students enrolled at MUSC

donated eight times more (nearly $68,000) than in2012.

Also during the year, the MUSC Foundation’sinvestment portfolio achieved an 11.1 percent return,bringing the foundation’s total assets to more than$458 million. These philanthropically provided fundsare used to pay for scholarships, endowed chairs, facilityenhancements and a broad range of research, academicand patient-care programs.

MUSC’s Interim President Mark Sothmann, Ph.D.,said the year’s philanthropic support will help theuniversity sustain and build upon the progress andmomentum established by former President RayGreenberg, M.D., Ph.D.,who left MUSC in August toserve as executive vice chancellor for health affairs at the

University of Texas System.“We are tremendously grateful for this level of

support. In many ways, we see it as an endorsementof Ray’s leadership and the institution that he helpedbuild over the past 14 years,” said Sothmann. “With theteam we have in place and the community’s continuedgenerosity, I’m confident that MUSC’s best days are yetto come.”

MUSC ends fiscal year with $75.1 million in donationsBy John nAsh

Office of Development“We are tremendously gratefulfor this level of support.”

Dr. Mark Sothmann

The CATAlysT, October 4, 2013 9

Weather permitting, repair andrepaving of the visitor parking lot

on the south side (Spring Street side) ofHarborview Office Tower began Sept.30. There can be no through traffic untilthe work is finished in late October. Thefollowing provisions are being made forusers of the MUSC transit system and forvisitors who need to park at HarborviewTower while on business there.

The bus stop for Harborview Towerand student AA lot will be temporarilyrelocated to Hagood Avenue just southof the entrance to the HT parking garage.

The bus stop for the Lockwood lotand student BB lot will be temporarilyrelocated to Lockwood Drive outsideof and just north of the Lockwood lotentrance/exit.

Visitors who drive to HarborviewTower may park in the visitor spaces

that are located on the west end of thebuilding.

The garage entrance and exit gateswill be in the open and upright positionso that visitors may pass from HagoodAvenue through the garage to the visitorspaces. The rear driveway repaving iscomplete and open for exits from visitorparking and from the garage.

While the garage gates are open,parking enforcement of the garage will beincreased to prevent unauthorized use ofthe facility.

This project is sponsored and fundedby the MUSC Office of ParkingManagement.

For information, call Mike Bouissey,parking maintenance and repairsupervisor at 303-8640 or Jim Roche,manager, Parking Enforcement and FieldActivities, at 478-7022.

Temporary changes beginfor parking, bus stops

more transparency.Our next focus is to evaluate

and implement new methods ofcommunication including more two-wayconversations where we receive feedbackfrom employees. The most successfulmedical centers do this very well.

Since April we’ve enhanced medicalcenter communication methods byintroducing new formats such asmy weekly messages and monthlyCommunication Cascades with keymessages that leaders are expected toshare with employees and medical staff.

In July, we introduced mandatory townhall meetings using webinars to allowemployees to watch the meeting fromalternative locations. We were surprisedby its popularity among employees andleaders. By our next town hall series(November), we hope to utilize bettertechnology and software that allows us tocomfortably handle hundreds of remoteviewers at different locations.

I’m also organizing a newCommunications Advisory Group thatwill consist of 20 hospital employeesfrom various work levels in the hospitalto discuss hot topics, current issuesand make recommendations aboutcommunication improvement. I’d alsolike to continue with the CEO’s one-on-one lunch meetings with medical centeremployees to address concerns andanswer questions. My plan is to expandthose in the coming months.

What have you done to improveemployee satisfaction?

We’ve not done a good job in the pastfocusing on employee satisfaction andengagement. If we have happy, satisfiedand engaged employees, this leads tothem providing better services and ahigher quality of care for our patients.We need to first improve on employeesatisfaction and engage employeesthrough better communications andtransparency.

Secondly, we need to improve ourleaders to deal with certain situationsinvolving employees. So in August, weintroduced Professionalism and the JustCulture programs to medical centerleadership. Just Culture is a method inhow leaders and employees approach

patient safety situations by investigatingevents and providing a response.Professionalism is a best practice thatteaches employees to speak out or stopunprofessional behavior using key words.

What qualities do you see areimportant in a new president?

I’d like to see us choose a leader whois a great communicator and advocatefor MUSC and South Carolina. Thisindividual will have to interface withmany people across the state in the areasof business, policy and South Carolina’smedical communities. We would benefitfrom someone who can further integrateand foster staff working at MUSC.

This is an exciting time to be in healthcare and the person in this role hasan opportunity to lead this institutionthrough Health Care Reform, promotecutting edge science in the fields ofgenetics, biotechnology, nanotechnology,computers, etc. All this will change theway we deliver health care and it will bevery exciting.

What’s ahead for 2014?There are no changes to our current

plan. As I see it, we’re in full-steam-aheadmode with our many initiatives alreadylaid out. We’re dedicated to creating newways for our employees to work bettertogether.

Through the University HealthConsortium, we hope to collaboratemore with other academic medicalcenters. On a statewide level, we’llcontinue to work closely with the S.C.Hospital Association, and continueto improve health care for all SouthCarolina residents by providingguidance, support and leadership onprojects.

As for Health Care Reform (whichofficially begins Jan. 1), we won’t reallyknow the full effects of this for anotheryear or so.

However, we will focus on controllinghealth care costs by exploring ways todeliver high quality care at low costs andevaluate new technologies that lead toimproving overall care.

CAWley Continued from Page Two

fOr mOrE infOrmatiOn

Read about Medical UniversityHospital Authority employeecommunications, visit mcintranet.musc.edu/muscexcellence/communications/index.htm.

10 The CATAlysT, October 4, 2013

Dunkin’ Donuts has partnered with MUSCChildren’s Hospital to collect donations in all of

its Charleston area restaurants from Sept. 30 throughOct. 13.

A portion of the donation will also benefit theSoutheast chapter of the Dunkin’ Donuts & Baskin-Robbins Community Foundation. The mission is toserve the neighborhoods by supporting initiatives thataddress hunger, safety and children’s health.

According to Barbara Rivers, director ofdevelopment, MUSC Children’s Hospital, somethingspecial happens every time MUSC Children’s Hospitalpartners with the community in this way. “That’swhen we’re all at our best. And so we’re tremendously

excited and grateful to the Dunkin’ Donuts and BaskinRobbins Community Foundation for this opportunity.”

The MUSC Children’s Hospital donation willbe used for books, toys, games and other materialsdesigned to help young patients feel more comfortableduring their hospital visit.

“A big part of what makes the MUSC Children’sHospital experience so special is the fact that we devoteso much time and energy into making our patientsfeel as safe, comfortable, happy and stress-free aspossible during their stay with us,” Rivers added. “Thispartnership will help us do that, in a very tangible way.”

During the campaign, $1 donations will be collectedto support MUSC Children’s Hospital and the Dunkin’Donuts & Baskin-Robbins Community Foundationat all participating locations in the Charleston region.

For each donation, guests will receive a “CommunityCup” to sign and display in the restaurant. Fifty percentof the donation will be donated to MUSC Children’sHospital. The remaining 50 percent will be donated tothe foundation and will be designated for grants to localcharities in the Southeast that focus on hunger relief,safety and children’s health.

Dunkin’ Donuts field marketing manager, MeaghanDuff said it’s amazing to realize that Dunkin’ Donutscan make a difference in the local communities.

“Through The Dunkin’ Donuts & Baskin-RobbinsCommunity Foundation, we are committed to givingback to the communities where we live and work, andlook forward to further supporting local charities inthe Southeast that focus on hunger relief, safety andchildren’s health,” she said.

Staff Report

Dunkin’ Donuts, Children’s Hospital launch campaign

EmplOyEEs CElEbratE 10 yEars Of sErviCE at mUsC

Employees and staff at the MedicalUniversity of South Carolina, top photo,and Medical University Hospital Authorityemployees, left photo, celebrate their yearsof service Sept. 10 (MUSC employees)and Sept. 11 (MUHA employees). Eachyear the Department of Human resourcesinvite employees who have 10, 20, 30, 40and 50 years of working at MUSC andMUHA. This year Interim President Dr.Mark Sothmann, center in both pictures,presented the employees with 10-yeargold pins; 20, 30 and 40 years all receivedcertificates of appreciation.

photos provided by Anne Thompson, Digital Imaging

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The CATAlysT, October 4, 2013 11

12 The CATAlysT, October 4, 2013

Graduates of MUSC’s Fellowshipin Clinical and Translational ResearchEthics certificate program gathered Aug.22 at Colcock Hall with MUSC leadersand faculty to celebrate the conclusionof their training with a certificatepresentation and reception.

Interim President Mark Sothmann,Ph.D., joined program faculty RobertSade, M.D., and Dan Lackland, Ph.D.,to congratulate the fellows. The program,created as a part of the clinical researchethics core of the S.C. Clinical andTranslational Research Institute, useda variety of instructional methods andrequired courses to give participants abroad understanding of research ethics.

According to Sade, professor in theDepartment of Surgery, the certificateprogram has been highly successful

“In its two years of operation, we havehad 33 fellows, and this year so far wehave 15 fellows. It’s not too late to signup for the program and the early sessionsare available online,” Sade said.

For information, call 876-4843.

Clinical, Translational Research Ethics fellows honored

The fellows are Dr. Mohammed Al Gadban, Dr. Hibah B Al Nasiri, V Naga Mahesh Baratam, AvudaiappanChokkalingam, Kalyan Chundru, Michelle Edwards, Priyadharshni Gnanasekar, Deepak Hire, Saurabh D.Jachak, Naveen Kannam, Shalini Kanukala, Daljit Kaur, Suchit Kumbhare, Mohan "Moby" Madisetti, HowardPowell Mandel, Beneta Parthiban, Janani Sridhar, John Theisen, Hitesh Verma, Riddhi Kaushik Zaveri andStephanie Zeigler. Also joining the group are faculty and support staff including Dr. Andrea Boan, Dr. PerryHalushka and Megan Fier.

photo by Cindy Abole, Public Relations