cathy_smith_green final 11-29-2015
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CATHY SMITH GREEN 7109 E Cedar Street Hyattsville, MD 20785 Home (301) 322-2537 Cell (202) 213-7712 E-mail: [email protected] CAREER OBJECTIVE: To secure a position in a company which will utilize my years of experience, qualifications and leadership skills which will allow me to be an asset to the company, but will also give me an opportunity for growth. PROFESSIONAL SKILLS:
o Microsoft Word; PowerPoint; Excel, Notebook; Outlook; Corporate Intranet, Accounting o Can type 38 WPM o Demonstrated problem solving abilities while maintaining an unflappable positive attitude o Ability to utilized time management capabilities which allows a higher volume of work to be completed o Proficient in Programs and Travel booking systems to include Sabre
WORK EXPERIENCE 2010-2011 Administrative Assistant, Northrop Grumman, Herndon, VA
Organized and assisted in the daily activities of the Technical Services (TS) Department Analyze, interpret and retrieve hidden clauses and pertinent details from established leases Create data base and compile a synopsis of leases for preparation of use Design a new systematic way of handling leases and archive as needed Received all incoming calls in need of problem solving skills
2000-2005 Executive Assistant to CFO, Perot Systems, Fairfax, VA (formerly) ADI, Fairfax, VA
Served as liaison between CFO and Board of Directors, interfaced via face to face, e-mail and phone to answer or resolve any questions or concerns
Lead team as office manager, clear daily action items and to assist in day to day operation, provided human resource clarification to fellow employees
Proofread correspondence, reconciled accounts and maintained confidential administrative records, facilitated and created presentations for meetings and conferences
Maintained Executives calendars and arranged travel itineraries 1997-1999 Conference Service Manager, Radisson Barceló Hotel, Washington, DC
Facilitated all meetings, conferences and events while generating itinerary, providing customer service and administrative assistance to clientele
Supervised, trained and informed staff of any updates in administrative procedures Set employee work schedules, according to companies policy of cycling, performed employee reviews, evaluations
and interviews Resolved problems and dealt with unhappy clients as they arose Solicited new business and met with Sr. Director, also forecasted budget and efficiently worked to maintain and
maximize revenue Negotiated with service providers and suppliers as required
1989-1996 Front Office Secretary/Office Manager, Capital Hilton Hotel, Washington, DC
Served as liaison between Director of Front Offices and remaining staff Communicated via, person to person, phone and email to answer and resolve any questions or concerns Validated daily employee deposits, served as office manager in daily operation, also performed accounts payable,
accounts receivable, reconciled tour and travel group accounts Trained new personnel in standard operational procedures (SOP) Maintained and updated confidential records and provided security for Lock boxes, Safe and Mail area Resolved employee conflicts and other management issues
EDUCATION: Business Administration major, Sojourner Douglass, MD Business Administration major, Bethune Cookman College, FL Courses in Business Administration, Hillsboro Community College, FL Certification & Training Office Technology; HIPPA; Notary; Assistant, Supervisor and Management Course (Skill Path)