caveon webinar - my enemy, my friend: building relationships to improve test security
DESCRIPTION
Learn how to build relationships with website administrators to ensure your test content isn't being shared, stolen, and sold online! We invite you to join Caveon as we unveil four tips to help you learn what you can do to keep your exam content from ending up in the wrong hands. In this session we're pleased to feature: - Catherine Davis, Director of Global Learning, Research and Development, CGFNS - Cary Straw, Senior Web Patrol Security Analyst, Caveon Our presenters will share their experiences and lessons learned in the following four areas: Handling Proxy Sites: What you can do when a company is offering to take the exam as a proxy for your test candidates. Know the advertising lingo proxies (and other test prep sites) use to sell their wares so you can catch them before your tests are compromised. International Online Threats: Learn how to protect your content from infringing websites outside the U.S. and in foreign languages. Creating Allies: Learn how to foster relationships with website administrators to greatly reduce exposure time when a threat is identified. Once a rapport has been built, most website admin allies will remove content within minutes after receiving your takedown request. Planning For Success: We will share tips on what you can do within your own organization to be prepared to respond if a serious threat is discovered. Acting swiftly and directly will prevent content from spreading like wildfire.TRANSCRIPT
Dr. John Fremer to present at ICA Qiyas in December in Saudi Arabia
Dr. David Foster participating in ATP/CCSSO Operational Best Practices for Large Scale Statewide Assessments Meeting in December in California
Dr. David Foster presenting today in Florida at International Forum for Women in E-learning presented by USDLA
Steve Addicott presenting at Inaugural Asia ATP Conference this December
Upcoming Events
Helpful Resources
LinkedIn Group – “Caveon Test Security”
Twitter @Caveon
Cheating In The News articles
Caveon Security Insights blog
CSI Newsletter – Monthly info, updates, resources
MY ENEMY, MY FRIEND
Playing Nicely With Infringing Websites To Improve Test Security
Hash tag #TestTheft
MY ENEMY, MY FRIENDPlaying nicely with infringing websites to improve test security
Presented by:
Cary Straw Senior Security Analyst - Caveon Test Security
&Catherine Davis
Director Of Global Learning, Research And Development CGFNS International
CONTENTS
Relationships Allies Proxy Sites International
A Client’s Perspective Success Q&A
20032010
2015
By 2020 there will be 60+ billion things...and they are starting to talk to each other
During 2010, the number of thingsconnected to the Internet exceeded the number of people on earth.
16X
A Zettabyte of web Pages placed end to end would stretch from Earth to Pluto and back 16 times
MY ENEMY, MY FRIEND
Building Relationships
EVERY 20 MINUTES THERE ARE OVER 10,000,000 COMMENTS POSTED ON FACEBOOK
Top 20 social media platforms 2012
01950million
05170million
09080million
13045million
17028million
02880million
06130million
10060million
14033million
18023million
03410million
07096million
11050million
15032million
19021million
04340million
08095million
12049million
16031million
20019million
Create Raving Fans of Forum Administrators and Members
1:Site Administrators have a fierce sense of identity
2: Cliques Abound
Create Raving Fans of Forum Administrators and Members
3: Forum respect is not always earned as a result of specialist knowledge
Create Raving Fans of Forum Administrators and Members
4: Arguments and bitterness are rife
Create Raving Fans of Forum Administrators and Members
5: Forums tend to be self-policing
Create Raving Fans of Forum Administrators and Members
Why should we foster relationships with website administrators?
Once a rapport has been built, most website admin allies will remove content within minutes after receiving your takedown request.
Q:
A:
STORY TIMEI’ll pause for a second so you can go get milk and cookies
10 items
200+ items
To ThisFrom This
5 Social Networks on the rise
5 Social Networks in decline
MY ENEMY MY FRIEND
Handling Proxy Sites
What can you do when a company is offering to take the exam as a proxy for your test candidates?
Know the advertising lingo proxies and prep sites use to sell their wares so you can catch them before your tests are compromised
Q:
A:
Where Should I Look?
Proxy Sites
Freelance Sites
Job Market &Certification Forums
NoNeedToStudy.com
PassMcitpMcse.com
Freelancer.com
Guru.com
ProProfs.com
TechExams.net
Some examples:
MY ENEMY MY FRIEND
International Concerns
How can I protect our content from infringing websites outside the U.S. and in foreign languages?
Have an international email address set up so you can communicate effectively
Q:
A:
Catherine R. Davis, PhD, RN
Director of Global Learning, Research and Development
CGFNS International, Inc.
IMPROVING TEST SECURITY
About CGFNS
In existence since 1977
Independent, non-profit, immigration neutral organization
Mission: to protect the public by assuring the integrity of health professional credentials in the context of global migration
Two assessment programs Certification Program VisaScreen Program
IMPROVING TEST SECURITY
Credentials Review
Licensure
English Language Profi ciency Examination
Test of Nursing Knowledge
ASSESSMENT PROGRAMS
Administered over 500,000 examinations nationally and internationally
Top countries: Philippines, India, Nigeria, Taiwan and China
TEST OF NURSING KNOWLEDGE
Push/Pull Factors
Freedom
Security
Opportunity
NURSE MIGRATION
CGFNS Qualifying Exam®
Internet-based
150 core and 15 pretest items
Administered 4 times a year – testing windows
Predominantly multiple choice items
HIGH STAKES TESTING
Attestation must be signed when
applying
Only primary source documents accepted
Databases used to detect fraud Seals and signatures
Country fi lesoEducationo Licensure
SECURITY MEASURES BEFORE THE TEST
Examination Development and Assembly
Confidentiality statements for Subject Matter Experts and Examination Committee members
Limited access to item bank
SECURITY MEASURES BEFORE THE TEST
Paper and Pencil Examination Administration
Site selection
Shipping/Customs
Arrival in Country
Exam Day Procedures Identification Breaks No cell phones and other electronics No personal belongings No books or notepads
SECURITY MEASURES
SECURITY MEASURES
SECURITY MEASURES
HOW NOT TO DELIVER THE EXAMINATION
SECURITY MEASURES
SECURITY CHALLENGES
Crisis Management Plan: Work in
progress
Applicant Surveys
Local Markets
Websites
Social Media Sites
Mobile Apps
BREACHES OF SECURITY
Recruiters/Test Preparation
Test site presence
Item reconstruction
Websites
TEST SECURITY
“Success seems to be largely a matter of hanging on after others have let go.”
- William Feather
SECURITY
MY ENEMY MY FRIEND
Planning For Success
STEPS TO SUCCESS
✦ Find top ten locations where your content is discussed
✦ Actively participate in discussions
STEPS TO SUCCESS✦ Offer valuable content from time to time
✦ Help drive new traffic to sites that follow
ZERO TOLERANCE rules
✦ Post often and not just about your exams
STEPS TO SUCCESS
✦ Keep site admins informed of your exam administration periods
✦ Assign at least one person in your organization to handle social exam security or get outside help
✦ Make sure everyone in your organization understands what is considered “crossing the line” and how to avoid it
Types of Takedown Notices:
Directly Contact the Student or AdminFriendly Bystander LetterDMCA Letter
STEPS TO SUCCESSKnow Sites and Forums Where Proxy Services Advertise
.com
.com
STEPS TO SUCCESS
“Whois” Inquiry Sites
STEPS TO SUCCESS
abchk.com
Foreign Web Hosting Services
What should you do within your organization to be prepared to respond if a serious threat is discovered?
Acting SWIFTLY and DIRECTLY will prevent content from spreading like wildfire
Q:
A:
Got questions?
Helpful Resources
LinkedIn Group – “Caveon Test Security”
Twitter @Caveon
www.caveon/resources/webinars
Cheating Articles at www.caveon.com/citn
Caveon Security Insights blog – www.caveon.com/blog
CSI Newsletter – Contact us to get on the mailing list
Thank You! “See You” Next
Time!Special Thanks to:
Catherine R. Davis, PhD, RNDirector of Global Learning, Research and DevelopmentCGFNS [email protected]
Cary StrawSenior Security AnalystCaveon Test Security
Please contact: [email protected] for feedback or a copy of the slides