社區照顧關懷據點之志願服務人員運用管理探討...
TRANSCRIPT
-
*
10%
15 15
31 1944 1793 92.2%
1. 2. 3.
4.
: * Tel:+886-6-2664911 E-mail: [email protected]
2009 4 3
2009 6 29
2010
12 25
1,102,059 771,512
1,873,571 142,792
12.96%74,154 9.61%
216,946 11.58%
10.69%2011
65
380~396 102 CHIA-NAN ANNUAL BULLETINV O L . 3 9 , P P 3 8 0 - 3 9 6 , 2 0 1 3
-
2003
2002
2002 3
2002 8
2003
2002
10 50
2003 9
148
2006 11 31 2 7
22 521 269
2003
2003
2011
(community-oriented social welfare)
381- -
-
2002
1996
2002
(community care)
2000
20002000
2002
1999
1
1
20129
382- -
-
2011
Popple (1995)
2005 2005
1.
2.
3
3.
2003
1.
2.
3.
4.
5.
6.
2005
2005
383- -
-
2006
2007
16
2012 2010
2013
2008
200520052006
2007
2012
2013
384- -
-
2007
269
16
2007
243
269
26
8 8
2007 1 6,218
31 1,944 31%
1,944 1,793
92.2%
58.9
41.1
50-69
55.6 70-90 26.0 22-49
18.4%
50.7
385- -
-
() 21.5()
20.1
36.2
31.2
62.0
19.2
30-59 39.6
10-29 25.0 60-90
22.5
87.1%
21-39 66.1%
8-20 25.0 40-84
8.9%
1.
8
34.3 4 8 29.1
8 1
1
1 18 1 1 1
1 2 66 3.7 3.7 4.7
2 4 461 25.7 26.1 30.8
4 8 515 28.7 29.1 59.9
8 606 33.8 34.3 94.2
54 3 3.1 97.3 48 2.7 2.7 100
1768 98.7 100
2.
56.2 20
84.4 21 15.6
20 2
3
2
762 42.5 43.8 43.8 978 54.5 56.2 56.2 1740 97.0 100 100
3
20 643 65.7 84.4 84.4
21 119 12.2 15.6 100 762 77.9 100
3.
76.5
69.7%
4
4
376 24.0 24.0 1372 76.5 76.5 1250 69.7 69.7 533 29.7 29.7 470 26.2 26.2 67 3.7 3.7 1793
4.
43.5 40.2 5 5
() 736 41 43.5 43.5
() 277 15.4 16.4 59.8
680 37.9 40.2 100
1693 94.4 100
386- -
-
5.
72.6
17.3 6
6
1301 72.6 72.6 172 9.6 9.6 311 17.3 17.3 252 14.1 14.1 40 2.2 2.2 7 0.4 0.4 115 6.4 6.4 1793
6.
56.2 32.9
7
7
578 32.2 32.9 32.9
987 55 56.2 89.1
169 9.4 9.6 98.7
23 1.3 1.3 100
1757 98 100
7.
78.8%
14.9%
8
8
33 1.8 1.9 1.9
75 4.2 4.3 6.3
1361 75.9 78.8 85.1
258 14.4 14.9 100
1727 96.3 100
8.
84.0 13.3
2.7 9
9
1466 81.8 84 84
233 13 13.3 97.3
47 2.6 2.7 100
1746 97.4 100
9.
64.3 28.5
10
10
1128 62.9 64.3 64.3
501 27.9 28.5 92.8
37 2.1 2.1 94.9
39 2.2 2.2 97.2
50 2.8 2.8 100
1755 97.9 100
10.
73.3 22.6
11
11
54 3 3.1 3.1
18 1 1 4.2
1288 71.8 73.3 77.4
397 22.1 22.6 100
1757 98 100
387- -
-
11.
78.6 19.1
12
12
21 1.2 1.2 1.2
20 1.1 1.1 2.3
1381 77 78.6 80.9
336 18.7 19.1 100
1758 98 100
1.
78.4 19.7
1.00.913
13
18 1 1 1
16 0.9 0.9 1.9
1376 76.7 78.4 80.3
346 19.3 19.7 100
1756 97.9 100
2.
79.3
18.8
14
14
14 0.8 0.8 0.8
18 1 1 1.8
1389 77.5 79.3 81.2
330 18.4 18.8 100
1751 97.7 100
3.
55.1
42.1 15
15
988 55.1 55.1 754 42.1 42.1 432 24.1 24.1 369 20.6 20.6 498 27.8 27.8 268 14.9 14.9 135 7.5 7.5 60 3.3 3.3 1793
4.
59.2
40.4
16
16
1062 59.2 59.2 724 40.4 40.4 408 22.8 22.8 514 28.7 28.7 389 21.7 21.7 11 0.6 0.6 1793
5.
91.6
4.5 3.9 17
17
68 3.8 3.9 3.9
78 4.4 4.5 8.4
1605 89.5 91.6 100
1751 97.7 100
6.
388- -
-
52.5
47.3 0.2 18
18
913 50.9 52.5 52.5
3 0.2 0.2 52.7
823 45.9 47.3 100
1739 97 100
7.
61.3 40.2
19
19
720 40.2 40.2 123 6.9 6.9 1100 61.3 61.3 168 9.4 9.4
1793
8.
28.6 4 8 24.9
20
20
2 0.1 0.1 0.1
1 2 68 3.8 3.9 4
2 4 342 19.1 19.6 23.6
4 8 435 24.3 24.9 48.5
8 379 21.1 21.7 70.1
500 27.9 28.6 98.7
22 1.2 1.3 100
1748 97.5 100
9.
93.3
6.4
0.3 21
21 ,
,
1629 90.9 93.3 93.2
6 0.3 0.3 93.5
112 6.2 6.4 100
1747 97.5 100
()
1.
77.7 14.9
22
22
10 0.6 0.6 0.6
119 6.6 6.9 7.5
1342 74.8 77.7 85.1
257 14.3 14.9 100
1728 96.4 100
2.
62.2 37.8
23
23
636 35.5 37.8 37.8
1047 58.4 62.2 100
1684 93.9 100
3.
55.2
27.5 24
24 ,
,
87 4.9 5.1 5.1
389- -
-
944 52.6 55.2 60.3
470 26.2 27.5 87.8
13 0.7 0.8 88.5
182 10.2 10.8 99.2
14 0.8 0.8 100
1710 95.4 100
4.
57.9
25.2 25
25
,
147 8.2 8.6 8.6
996 55.5 57.9 66.5
434 24.2 25.2 91.7
8 0.4 0.5 92.2
128 7.1 7.4 99.7
6 0.3 0.3 100
1719 95.9 100
5.
68.2
12.6 26
26
1174 65.5 68.2 68.2 217 12.1 12.6 80.8
, 58 3.2 3.4 84.1
63 3.5 3.7 87.8
205 11.4 11.9 99.7
5 0.3 0.3 100
1722 96 100
31
2007
4
15
15
26
10 5
45-78 7
1 3 2 6 3
1 7
3
26
V1
45
2
500 1.--
V2
68
1
500 2.
V3
51
1
500 3.
V4
71
2
501-1000 4.
V5
59
4
501-1000 5.
V6
68
1
501-1000 6.
V7
59
1001
7.
V8
67
3
1001
8.
V9
59
5
500 9.
V10
78
3
500 10.
V11
64
4
501-1000 11.
V12
66
2
1001
12
390- -
-
V13
50
2
500 13.
V14
66
6
501-1000 14.
V15
60
3
1001
15.
1.
15 15
3 V1V5
V7
V2V3V5V6V7V8V9V10V12V15
V1V8V13V14V15
V3V4V6V10V11V12
V4V5V10V12V7
V4V7V9
2.
V14
V1V2V3V4V5V6V7V9V10
V12V13V15
3.
V1V2V4V5V6V7V8V9V10V11
V12V14V15V3
V13
4.
V9V11
V13V14V15V1V3
V2V6V2V7V4
V12V5V7
V8
5.
6
V2V5V6V8V10V12
4
V1V4V9V15 2 V3V14
V7V11
V13
6.
V3V4V5V6V10V15
V1V2V8
V7V11V9V12V13
V14
7.
V1V9V15V2
V7V10
391- -
-
V11V13
V3V4V5V6V8V12
8.
V1V2
V4V7V13V15
V9V3V7
V5V6V8V10V12V14
9.
V4V6V11V12
V2V3
V1V7
V9V13V15 4 V5
V8V10V14
10.
12 V1V2V3V4
V5V6V7V9V10V12V13V15
3 V8V11V14
11.
5 V3V4V7V11V12
V1V2V13
V5 4 V6V8V14V15
2
()
392- -
-
20
20
393- -
-
4
4
2006
2012
2011
Popple (1995)
2013
373
2006-
2005
394- -
-
2011
137 253-272
2000
2012
2005
2000
2011
23 1-46
2005
2003
2003
2007
117
186-217
2013
2002
2011
134 94-109
2007
Popple, K. (1995). Analysing community work: its
theory and practice. Buckingham: Open University
Press.
395- -
-
The Study of Volunteers Management
at Community Care CenterThe Case of Former Tainan County
Cheng Yu Hsieh Chun Chan Wang * Chiang Ni Tseng Yu Tsung Lu
Department of Social Work,
Chia-Na University of Pharmacy and Science, Tainan, Taiwan 71710, R. O. C.
Abstract Tainan County Government established many community care centers to serve elders who live in
the community in order to let them have a familiar environment when they are in aging. The
community care center utilized local volunteers as workers to serve elders. The study deeply
interviewed 15 volunteers and surveyed 1793 volunteers and used focus group interviews in order to
explore the management of volunteers using in community care center.
The results found that most volunteers liked what they are doing. The researchers found that the
management of utilizing volunteers to serve elders in community care center is successful. The
conclusions are in the following: 1.Community care center needs enough and stable volunteers., 2.
Most volunteers have done good jobs., 3.Its necessary to properly manage the using of volunteers.,
4.Collaborative relationship enables the proceeding of community care centers.
Key words: community care center, voluntary service, volunteer, elders *Correspondence: Development of Social Work, Chia-Na University of Pharmacy and Science, Tainan, Taiwan 71710, R. O. C. Tel:+886-6-2664911 E-mail: [email protected]
CHIA-NAN ANNUAL BULLETINV O L . 3 9 , P P . 3 8 0 - 3 9 6 , 2 0 1 3
3901-39-S-0601-0702-39-S-1708-1803-38-S-1719-2604-39-S-0427-3305-39-S-1434-4206-39-S-2243-5507-39-S-0856-6208-39-S-0263-7209-39-S-1273-7910-39-S-1980-8911-39-S-0390-9612-39-S-2097-10613-39-S-10107-11414-39-S-05115-12115-39-S-07122-13116-39-S-18132-14217-39-S-16143-14918-39-S-11150-15901-39-H-18160-16902-39-H-26170-18403-38-H-37-185-20104-39-H-12202-21305-39-H-22214-22506-39-H-30226-23939-H-30-139-H-30-207-39-H-04240-24808-39-H-16249-25909-39-H-10260-26910-39-H-17270-28311-39-H-29284-29312-39-H-25294-30813-39-H-06309-31914-39-H-02320-33315-39-H-15334-34516-39-H-20346-35317-39-H-23354-36818-39-H-11369-37919-39-H-27380-39620-39-H-14397-40621-39-H-03407-41922-39-H-21420-43323-38-H-40434-44324-38-H-34444-45425-39-H-05455-46926-39-H-01470-479 1