cdma fixed wireless phone data service user guide

5/26/2018 CDMA Fixed Wireless Phone Data Service User Guide

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Fixed Wireless Phone Data Service User Guide

ZTE CORPORATION http://www.zte.com.cn

CDMA FIXED WIRELESS PHONEDATA SERVICE USER GUIDE


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ZTE Corporation page1 http://www.zte.com.cn

Copyright Statement

Copyright 2008 by ZTE Corporation

All rights reserved.

No part of this publication may be excerpted, reproduced, translated or utilized in any form or by

any means, electronic or mechanical, including photocopying and microfilm, without the prior

written permission of ZTE Corporation.

ZTE Corporation reserves the right to make modifications on print errors or update specifications

in this manual without prior notice.

Edition 7.1, Dec, 2008


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TABLE OF CONTENTS

1 Brief Introduction...................................................................................................... 3

2 Precautions............................................................................................................... 3

3 System Requirements .............................................................................................. 4

4 Dial-up Program Install and Uninstall ..................................................................... 5

4.1 Windows 2000................................................................................................... 5

4.1.1 Install .................................................................................................... 5

4.1.2 Uninstall...............................................................................................11

4.2 Windows XP.................................................................................................... 12

4.2.1 Install .................................................................................................. 124.2.2 Uninstall.............................................................................................. 18

4.3 Windows Vista................................................................................................. 19

4.3.1 Install .................................................................................................. 19

4.3.2 Uninstall.............................................................................................. 25

5 Internet Access Dial-up.......................................................................................... 26

5.1 Start Application Program................................................................................ 26

5.2 Connect/disconnect the Network..................................................................... 27

5.2.1 Network Connection Setup................................................................. 27

5.2.2 Network Connection/disconnection .................................................... 28

5.3 Connect Record .............................................................................................. 28

5.4 Diagnosis......................................................................................................... 29

6 File Transmission ................................................................................................... 30

6.1 Function Introduction....................................................................................... 30

6.2 File Receiving.................................................................................................. 31

6.3 File Transmitting.............................................................................................. 32

7 PC Fax ..................................................................................................................... 33

7.1 Function Introduction....................................................................................... 337.2 Fax Sending .................................................................................................... 33

7.3 Fax Receiving.................................................................................................. 34

8 Return to Voice Service.......................................................................................... 34

9 Troubleshooting...................................................................................................... 35


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1 Brief Introduction

After connecting with PC through USB data cable, WP560/WP960 CDMA fixed wireless phone

(FWP) can provide the following data services:

Internet Access

File Transmission

PC Fax

Please firstly consult your local telecom operator to get the relevant services.

Before using data services, please make sure your FWP has been powered on and work normally.

Please refer to the User Manual for the operations about this part.

Note:

Microsoft and Windows are registered trademarks of Microsoft, and WinFax is

registered trademark of Symantec.

2 Precautions

When using data services, users must pay attention to the following points:

The FWP works normally;

Your computer works normally;

The connection between PC and FWP should be reliable. Dont pull out USB cable

unless PC prompts Cant find USB MODEM;

The area where the FWP is located must have network support

The driver has been installed correctly

Make sure the local other networks are disconnected;

Please dont connect LAN simultaneously to avoid the network disconnection of FWP;

Please dont exit from the application during the connection or disconnection.

Disconnect before exiting from application;

Dont disconnect or exit right after the connection is made because it will easily cause

the uncompleted disconnection. Sometimes you need to restart the FWP and insert USB

data cable;

Please close the dial-up application/hyper terminal application/fax application firstly and

then pull out USB data cable connected with the FWP after you finish using the data

services.


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3 System Requirements

FWP supports the following operating systems:

Windows 2000

Windows XP

Windows Vista

Minimum system requirements:

CPU Pentium-II/233MHz

USB Interface 2.0 (compatible with 1.0 & 1.1)CD ROM CD-ROM drive (used for installation only)

Memory 64 MB

Hard Disk 30 MB


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4 Dial-up Program Install and Uninstall

4.1 Windows 2000

Note:Dont connect FWP with PC before installation.

4.1.1 Install

1. Double click the installation program Setup.exe in data service CD-ROM, select English

and then click OK;

2. Click Next as the welcome picture is displayed on the screen;


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3. Select Destination location, and then click Next;

4. Select Start Menu folder, and then click Next;


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5. Select Additional Tasks, and then click Next;

6. Click Install to continue with the installation;


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7. Installing driver, please wait;

8. Please connect your FWP and PC through USB data cable as it prompts you to insert the

hardware, (If your FWP has been connected with PC, please disconnect and connect again.

Note: Make sure your FWP is powered on and is in idle mode.)


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9. The system shall find the new hardware and install the driver automatically. If there is no

prompt for finding hardware, you need to restart your FWP and connect it with PC again

through USB data cable;

10. Driver is installed successfully, please click OK;


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11. Click Finish to exit Setup. If Launch ZTEConnector is selected, you will directly enter

the Internet dial-up program.


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4.1.2 Uninstall

1. Select Start -> Programs -> ZTEIT ->ZTEConnector -> Uninstall ZTEConnectorand you

will be asked if you want to remove ZTEConnector and all of its components. Click Yes;

2. Uninstalling, please wait;;

3. Click OK after ZTEConnector was successfully removed from your computer.


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4.2 Windows XP

Note:

Dont connect FWP with PC before installation.

4.2.1 Install

1. Double click the installation program setup.exe in data service CD-ROM, select English and

click Next;

2. click Next as the welcome picture is displayed on the screen;


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4.2.2 Uninstall

1. Select Start -> Programs -> ZTEIT->ZTEConnector -> Uninstall ZTEConnectorand

you will be asked if you want to remove ZTEConnector and all of its components. ClickYes;

2. Uninstalling, please wait;



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4.3 Windows Vista

Note:

Dont connect FWP with PC before installation.

4.3.1 Install

1. Double click the installation program Setup.exe in data service CD-ROM, select English and

then click OK;

2. click Next as the welcome picture is displayed on the screen;


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4.3.2 Uninstall

1. Select Start -> Programs -> ZTEIT->ZTEConnector -> Uninstall ZTEConnectorand you

will be asked if you want to remove ZTEConnector and all of its components. Click Yes;

2. Uninstalling, please wait;



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5 Internet Access Dial-up

5.1 Start Application Program

1. Firstly connect your FWP with PC through USB data cable;

2. Set the menu of FWP:

CDMA2000 1X High-speed Internet Access

In idle mode, enter the main menu, select [Data Service] and then [Voice/ 1X Pkt].

Low-speed Internet Access through Asynchronous Data Service

In idle mode, enter the main menu, select [Data Service] and then [Async Send].

3. Click StartProgramZTEITZTEConnectorZTEConnector or click the shortcut icon

on the desktop to display the user interface.


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5.2 Connect/disconnect the Network

5.2.1 Network Connection Setup

Click Settings button to set the dial-up parameters as below:

Input network setup parameters. The default parameters for network setup are as below:

User: [email protected]

Password: ptcl

Tel-Number: #777

Note:

The network setup parameters may vary in different regions. Please consult your localnetwork operator for details.


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5.2.2 Network Connection/disconnection

Click Connect button to start dial-up after setting the parameters.

Click Disconnect to disconnect after the connection is made successfully.

Note:

Please dont disconnect right after the connection is made successfully.

The disconnection procedure might take a few minutes to completely disconnect.

The rate (e.g. 115200bps) at the right-down corner of the screen or in the dial-up

software is the port rate, rather than the actual network transmission rate.

5.3 Connect Record


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Connect record records the relevant information you previously surf the Internet, including Date,

Time, Period and Flux, which makes it easy for you to control the time.

You could view the record at each time or view according to month/time by clicking Connecting

Record button on the the interface.

Delete Connect Record

Select a record, and click Delete button to delete the record.

Delete All Records

Click Clear button to delete all records.

Note:

The relevant information in connect record is used just for users reference, instead of

the charge basis.

5.4 Diagnosis

Click "Diagnoses" button to enter the diagnosis interface, and then click "Diagnose" button at the

right-down corner of the interface to test if the device works normally or not.


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6 File Transmission

6.1 Function Introduction

This is a low-rate but convenient & efficient file transmission method. You can transmit the files

by using Windows Hyper Terminal program on your PC.

1) Firstly, connect the FWP with PC through USB data cable;

2) Click StartprogramsAccessoriesCommunicationsHyperTerminal to create a new

connection or use the existing connection.

3) Please use the PC port connected with the USB cable, view the port under [Modem] under

[ZTE USB Modem 3197 Properties] and set its rate as 115200 bps;


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4) Select ZTE USB Modem 3197;

5) Click Dial to start dial-up;

6) Check if the FWP responds correctly;

7) Just input AT (means [Enter] key) on the window of Hyper terminal program to display

OK on the terminal program. If OK is not displayed, try to input ATE1 firstly and then

input AT.

Note:

For some reasons, AT may not appear on the window of Hyper Terminal program as

you input AT command; in this case you can make it appear by setting Echo typed

characters locally of Property\Setting\ASCII Setup.

6.2 File Receiving

Enter the menu, select [Data Service]and then [Async Rcv Onc] (the phone receives file by

once) or [Async Rcv All] (the phone receives file all along);


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Now the calling party calls the FWP. When RING is displayed on the window of Hyper

terminal program, it means call request established;

You could receive the file by inputting the command ATA on the window of Hyper terminal

program, and at this point "Modem Data Call XX:XX (time)"appears on the screen;

Once CONNECTis displayed on the window, it means the preparation work is completed

and you can receive the files through the Windows Hyper Terminal program. The rate is

9.6/14.4Kbps;

You can end the file transmission by inputting the command +++on the window of Hyper

terminal program. If OK is displayed, then you could input the command ATH to

reject or end the call;

Please close the Hyper Terminal window when you do not use the data service, and then

return to the voice service (refer to section 8).

6.3 File Transmitting

Enter the main menu, select [Data Service]and then [Async Send];

Please input the command ATD the receivers number (e.g.: ATD12345678) on the

window of HyperTerminal program; at this point "Modem Data Call XX:XX(time)"

appears on the screen. Please wait patiently ;

If CONNECTis displayed on the HyperTerminal window, it means the call succeeds; if

NO CARRIERis displayed, it means the call fails. You need to input the command again

to dial up;

After the call succeeds, you can transmit the files through the Windows Hyper Terminal

program. The rate is 9.6/14.4Kbps;

You can end the file transmission by inputting the command+++on the window of Hyper

terminal program. If OK is displayed, then you could input the command ATH toreject or end the call;

Please close the Hyper Terminal window when you do not use the data service, and then

return to the voice service (refer to section 8).


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7 PC Fax

7.1 Function Introduction

This is a convenient & efficient fax transmission method. In this method you can use PC to send

or receive a fax. There are three advantages for this method:

You can send or receive a fax as long as the other party has a fax machine (even there is no

PC);

You can transmit the file in different formats such as PDF, DOC, TXT, or even JPG, etc;

You can scan a file and meanwhile fax it to the other party as long as your PC is connected

with a scanner. Please refer to the help document of WinFax program (or other fax program)

for details.

Note:

There are various kinds of fax programs. This document takes WinFax program as an

example to explain how to set up the fax function correctly.

You must make the following preparations before using this method:

1First, use USB cable to connect the FWP with PC.

2Install WinFax program on your computer, and choose ZTE USB Modem 3197 and choose

Class2.0 Send/Receive Fax/Modemsetting.

Enter Dialing and Locationsetup:

Detect busy tone and Detect dial tone should be unchecked in

General tab.

Select Dial as entered in Location tab.

3 After WinFax is

installed, enter the

ToolsProgramSetup.

Enter Modems and Communications Devicessetup:

Connection Device is ZTE USB Modem 3197. Confirm the properties as

follows:

COM port is set to the port connected with the data line,

Initial rate is 19200bps,

Modem type is Class 2.0,

Enable Use hardware flow control,

And choose connected to Regular or Cellular(PCS/GSM-

digit).

7.2 Fax Sending

Enter the main menu, select [Data Service]and then [Fax Send];


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Please input the receivers number on the interface of WinFax program; at this point "Fax

Data Call XX:XX(time)" appears on the screen;

Please firstly exit from WinFax program (completely exit from system task bar at the

right-down corner) when you dont use this data service, and then return to the voice service

(refer to section 8).

7.3 Fax Receiving

Enter the main menu, select [Data Service]and then [Fax Rcv Onc](receiving fax once) or

[Fax Rcv All] (receiving fax all along);

Activate Auto Answer in WinFax program, and at this point other FWP or G3 fax machine

could send a fax to this FWP. The FWP receives the fax after ringing. At this point "Fax Data

Call XX:XX(time)" appears on the screen;

Please firstly exit from WinFax program (completely exit from system task bar at the

right-down corner) when you dont use this data service, and then return to the voice service

(refer to section 8).

8 Return to Voice Service

When using data services, you cannot make or receive a call (except your phone is in sleep mode

of high-speed internet access). If you want to return to voice service, firstly disconnect the current

network connection and the application programs at PC end (WinFax, Hyper Terminal, etc) and

make sure to select [Voice/ 1X Pkt]in the data service menu. You can make or receive a call when

the date and time appears on the screen of the FWP and data service icon disappears.


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9 TroubleshootingAfter the program is installed, please enter the device manager and find ZTE USB Modem

3197.

If you cant find the modem, you need to remove the program and run Setup.exe again to install

the driver of the FWP.

If the device manager displays as below after Setup.exe is run again, this means that the

installation fails. You need to manually install the driver.

Please follow the steps below to manually install the driver of the FWP:


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1. Double click the device in the figure above to view the properties of the device, shown as

below. Click Update Driver button;

2. Select Install from a list or specific location (Advanced), and then click Next;


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3. Select Include this location in the search, and then click Browse to select the driver file;

4. Select Win2K / WinXP/ Vista (according to the operating system) under Driver under the

install directory, and then click OK;


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5. Click Finish to complete the installation of the driver.

6. Connect the FWP again and view the device manager. If the following figure appears, this

means the driver installation is successful.

If you carelessly uninstall the driver, the picture Find New Hardware Wizard will pop up as you

connect with USB data cable. In this case you need install the driver. Please select No, not this

time and then click Next.


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The following steps are the same as the above:


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Troubleshooting Table:

Failure Causes Solutions

Error display when running

Setup.exe.

Installation file might be

damaged.

Please download the FWP

dial-up program from our

website WWW.ZTEMT.COM

and install it again.

Cant open the modem

when clicking Connect.

Directly run the application

without connecting with FWP.

Pull out USB cable connected

with PC and restart the FWP,

and then insert USB cable.

Unknown USB device

displayed at the right-down

corner of PC screen whenUSB driver is installed and the

FWP is connected with PC

through USB cable.

Relating to the operating

system of PC or multiple

drivers.

Pull out USB cable at PC end,

power off the FWP and restart,

and insert USB cable again. Ifthe problem still remains,

please repeat the above

procedure.

An error occurred during

the installation of the driver..

The installation failed because

a function driver was not

specified for this device

instance. displayed after thedriver is installed.

Relating to the operating

system of PC or multiple

drivers.

Please uninstall the driver and

restart the computer, and then

install the driver again.

Error 633: modem is being

used or improperlyconfigured when connecting

the network again, however,

there is nothing wrong with

modem in Device Manager.

Abnormal operations whensurfing the Internet, e.g.:

abnormal power failure, pull

out USB cable, etc.

Pull out USB cable at PC end,

power off the FWP and restart,

and insert USB cable again. If

the problem still remains,

remove the driver and install it

again.

How to remove the driver:

right click My Computer to

select Properties

HardwareDevice

Managermodem, and

right click ZTE USB modem

3197 to select Uninstall.

Connect the FWP again and

PC will automatically prompt

you to install the driver.

Follow the instruction on PC

to install the driver again.


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Failure Causes Solutions

Directly run the application

without connecting with FWP.

Close the application and

connect the FWP and PC

through USB cable, and then

run the application again.

Cant opening COM port

Com port is occupied by other

applications, such as Hyper

terminal, or dial-up

application has been run.

Close other applications, and

then run the dialup

application.

R-UIM card is not inserted yet. Insert R-UIM card

Improperly insert R-UIM card,

e.g. insert from the wrong side.

Insert R-UIM card correctly

according to the manual.No R-UIM card.

R-UIM card is damaged.

Verify using CDMA mobile

phone.

Replace R-UIM card

Antenna is not plugged into the

FWP.

Plug the antenna into the

wireless network card;

Out of the network service

area.

Make sure it is in CDMA

network service area.

No signal indication.

Antenna or RF part is

damaged.Replace the relevant parts.

Wrong setting of network

parameters (e.g.: username,

password, phone number)

Please consult local telecom

operator to obtain the network

parameters and make correct

settings.Dial-up failure.

Network congestion or

network failure.Dial later.

FWP is in the connection of

network.

Restart the FWP. Better plug

out and then plug in.

Internet connection failure.

Network signal is too weak.

Check the signal strength

indication, and check if the

antenna is inserted properly.

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