ceat case analysis
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CASE ANALYSIS DECISION TREE
METHOD
PRAGYA SHARMA 39
SUJATA SHETTY
40
COLLIN CORNELIO
03
POONAM SANAS 3
5
DEEPAK GIANANI
12
GROUP5
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FACTS
Mechanistic Organization
MCM comprises of 16 people from the top
management
Vintis 1st experience as OD Head
Sushma - expert in Appreciative Inquiry MCM discussed only operational issues.
Key players Rahul,Vinti,Gurpriet,Sushma
Facts
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Problem Identification
Macro
No proper need
identification
One size fits all
approach
No inter-functional
dialogue Issues of
communication
Micro
Unaware of own
management
styles
Low appreciation
of self & others
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Problem Identification
Immediate
No sense of urgency Identifying the need for change
MCM No value addition to company
ShortTerm
Rigid devotion to AI Issues of communication between departments
Expectations from HR not being met
LongTerm
Wastage of Human Capital
Low on Competitiveness
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SYSTEMS AFFECTED
Organization
Not
affected
Groups -
Affected
Individual
Not
affected
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SOLUTIONS
Macro
John Kotters 8Step for
Implementation of
Change
Action ResearchModel
Micro Employee
Empowerment
Develop
Transformational Leaders
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SOLUTIONS
Immediate
Need of Survey Feedback method
ShortTerm
HR should play role of Employee Champion Dave Ulrich
LongTerm
Improve on Internal Processes
Decrease Horizontal Differentiation
Increase Delegation, Accountability
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Decision Tree Method
5. Course of Action (consequences of
acceptance or rejection of an alternative)
Micro level, Macro level.
Structural, Process
Immediate, Short term, Long term
Individual, Group, Organizational
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Decision Tree Method
6.Decision taken
Micro level, Macro level.
Structural, Process
Immediate, Short term, Long term
Individual, Group, Organizational
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Decision taken