celebrity endorsement advanced word report
TRANSCRIPT
Introduction
Our team had conducted a number of tasks including:
1. Gathering secondary data
2. Identifying the research problem to measure the effect of using celebrities in ads on
consumer attitudes towards advertisements and towards advertised brands
3. Identifying the research objective which is measuring the factors that makes using
celebreties in ads have a positive or a negative impact on consumer attitudes towards the
advertisements and brand
4. Carrying our a literature review report that includes an abstract to the chosen secondary data
articles about the research problem and the variables positively or negatively affecting such
problem
5. Our research design is made up of a basic research ,Descriptive study and cross sectional
research that ended up with determining the following variables to subject to our hypothesis
testing :The Dependent Variables are
Customer attitudes towards the advertisements
Customer attitudes towards the advertised brand
• The independent Variables are :
Celebrities’ Attractiveness
Celebrities’ Credibility
Celebrities’ Activity
6. Six Hypotheses had been formulated ,100 questionnaires hade been distributed among
AAST students and sporting club
[1]
7. We subjected the responses to the following analysis after which we conducted our
conclusion ,discussion and recommendations :
1. Reliability Analysis
2. Sample Structure Analysis
3. Descriptive Analysis
4. Correlation Analysis
5. Regression analysis
1.1-Literature Review
Advertising with celebrity endorsements
The celebrity endorser can be seen as a feature of modern marketing today; he/she is an
individual who enjoys recognition from the public, and who uses this public recognition on
behalf of a consumer good, by making an appearance with the specific product in an
advertisement (McCracken, 1989:310). Celebrities can include well-known individuals who
can directly be associated with the specific product category being advertised, and they can
be famous persons who are publicly recognised for their achievements in areas unrelated to
the product class being advertised (Freiden, 1984:33).
Celebrities are seen to have high profiles, and for this reason they may assist advertisements
to“stand out” from the clutter, thus improving the advertisements’ communicative ability
(Erdogan, Baker & Tagg, and 2001:39). Celebrity endorsers can also be used to promote
established brand images, as well as to promulgate new brand images, reposition brands, or
introduce new ones (Friedman & Friedman, 1979:63). Marketers hope that when using a
celebrity endorser in their advertisements, their target audience’s positive feelings towards a
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chosen celebrity will transfer to the endorsed brand or will otherwise enhance the brand’s
standing (Till & Shimp, 1998:67).
Celebrities have become famous for more than being in the movies or on a Television show;
they appear on the covers of magazines, they endorse products they may or may not use, and
they have started to design their own lines of clothing, perfume and accessories. A celebrity
is someone who is well known and popular, whereas a celebrity endorser is someone who
enjoys public recognition and who uses that recognition on behalf of a consumer good by
appearing with it in an advertisement (McCracken, 1989).
Around 20% of all commercials use some sort of celebrity endorsement and 10%of all
advertising dollars goes to celebrity endorsements (Bradley, 1996). The three variables that
have been identified in celebrity endorsements are 1) physical Attractiveness, 2) source
credibility (trustworthiness and expertise),3) Celebrity activity No studies have been done
using all 3 mentioned variables in relation to celebrities endorsing brand name apparel. The
goal of this study is to examine the wide use of celebrity endorsements in fashion clothing
advertisements; to find out how people view these ads by measuring their attitudes toward the
ad and the celebrity and their purchase intentions toward the endorsed products using the
above three variables.
These variables make the advertisement believable, leading the consumer to form an
associative link (pre-existing associations or groups of concepts that are related meaningfully
to an object) (Till, 1998), and purchase the product, or turn to its competitor. With the market
being so cluttered, consumers often will make purchase decisions relying more on the
advertised image of the brand, than the physical aspect of2the brand (Graeff, 1996).
[3]
Marketers want to generate interest and differentiate their brand from others, and one way to
do that is to tie the brand’s image to a celebrity (Buck, 1993).
The majority of celebrity endorsement research focused on the effectiveness of the celebrity
endorsers, but provides little direction in regard to the equity which the celebrity can bring to
the endorsed brand (Walker et al., 1992). Many of the celebrity endorser studies consider
what effects a celebrity can have on consumers. Attitudes toward the brand and/or the ad
(Atkin & Block, 1983; Frieden, 1984; Kamins, Brand, Hoeke & Moe, 1989), and/or their
intent to purchase the product (Ohanian, 1991; Walker, Langmeyer & Langmeyer, 1992).
Potential advantages of utilizing celebrity endorsers are that it can increase attention, polish
the image of the brand, especially when a brand will be introduced in the market or are
positioning of a brand will take place. However, pre-testing and careful planning is very
important and the life-cycle stage of the celebrity has also been taken into account
(DePelsmacker, 2004).Celebrities can make people take notice of what they are endorsing
and create an immediate identity or persona for a product (Cooper, 1984). According to
Spielman (1981), celebrities increase your odds of getting attention, make the copy more
memorable, humanize the company, add glamour to the product, and make it more desirable,
credible and trusted. For these reasons advertisers seek out celebrities to promote their
products.
Lafferty and Goldsmith (in Lafferty et al., 2000:45) showed that an attitude towards the
advertisement is actually favourably related to the credibility of the endorser. They also
indicated that the attitudes towards the advertisement mediate the relationship of the
endorser’s credibility relative to the attitude towards the product. Lafferty et al. (2000:47)
expected to find that if attitude toward the advertisement were associated with the attitude
towards the product, then this would be linked to purchase intent. Although product attitudes
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and purchase intent are indirectly influenced by endorser credibility, advertising attitudes are
directly and positively influenced by the credibility of the endorser.
Attractiveness of celebrities
A definition of attractiveness as a variable is difficult to define in that the assumption is
made that beauty is in the eye of the beholder. It therefore follows that few can agree on
what is beautiful (Joseph, 1982:16). Many marketers use the assumption that “what is
beautiful is good”, and they often base their choice of celebrity on attractiveness, with the
aim of gaining from the dual effects of celebrity status and physical appeal (Kamins,
1990:4). Endorsers are more effective when a “match” between the endorser and the
endorsed product exists, and this can be referred to as a match-up hypothesis (Till &
Busler, 1998:576). The main focus of the match-up hypothesis is on the attractiveness of
the endorser, and the argument states that when celebrities are attractive, they are more
effective endorsers of a product (Till & Busler, 1998:576). Empirical research has also
found that, in respect of an attractiveness-related product, it was observed that the use of
an attractive celebrity significantly enhanced measures of spokesperson credibility and
attitude towards an advertisement, relative to the use of an unattractive celebrity (Kamins,
1990:4). Kahle and Homer (1985:955) moreover made the assumption that celebrities’
attractiveness gain them impact, and that their likeability is not relevant.
Physical attractiveness has been an important topic of research in social science (Bersheid
and Walster, 1974) and attitude change research. It has been measured in terms of
attractive, classy, handsome/beautiful, elegant, and sexy in previous literature (Ohanian,
1990). The elements of highly attractive models (HAMs) beauty include a beautiful facial
appearance (Richins, 1991) as well as thinness (Mishkind, Striegel Moore, Silberstein and
Rodin, 1986). Contrary to these icons of flawlessness, “normal” attractiveness is defined
[5]
by Bower and Landreth (2002) in their study as a more average or moderate weight,
height, and facial beauty, that is, more representative of a “real” woman. HAMs tend to
be associated with the “what is beautiful is good” stereotype, in that beautiful people are
believed to have more positive life outcomes, whereas HAMs are considered to be
somewhat attractive, and are perceived to be normal people to whom more positive life
outcomes are not attributed (Bower and Landreth, 2001).
Celebrity Activity
Celebrity endorsement based on activity is very common among everyday consumers which,
most of the time affect consumers positively, active celebrities can be successful promoters
(Till and Busler, 1998)
The term describes the management practice of singling out celebrity activities and
achievements when a brand becomes associated with a celebrity via the endorsement process,
information regarding that celebrity’s activities and achievements can transfer to the brand
and have an effect on its image (Till and Shimp, 1998).
Celebrity Credibility
How much the consumers trust the celebrity to be credible is something essential for
advertising ,when a celebrity endorses one or two product ,it’s much credible and trustworthy
than endorsing too many products(Tripp et al.,1994)Number of investigations has examined
the effectiveness of using credible spokespersons to enhance the persuasiveness of messages
(Applbaum and Anatol, 1972; Ohanian, 1990). Several researchers in the field of speech
communication have uncovered the perceptual structure of source credibility (Applbaum and
Anatol, 1972). This study is going to measure the credibility of the celebrity endorser from
the viewers’ perspective.
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The source-credibility model proposed by Hovland and his associates in 1953 concluded that
two factors – expertise and trustworthiness – underscore the concept of source credibility.
Hovland, Janis, and Kelley (1953) defined expertise as “the extent to which a communicator
is perceived to be a source of valid assertions,” and trustworthiness as “the degree of
confidence in the communicator’s intent to communicate the assertions he considers most
valid.”
Credibility can be described as the extent to which a source is perceived as an individual that
possesses expertise relevant to the communication topic and who can be trusted to give an
objective opinion of the subject (Lafferty, Goldsmith & Newell, and 2000:43). Source
credibility has been found to be an important antecedent to a consumer’s attitude towards an
advertisement and towards the endorsed product (Lafferty et al., 2002:2). Endorser credibility
is one of the most frequently employed methods in advertising as a tool to influence the
attitudes and purchase intentions of consumers (Lafferty & Goldsmith, 1999:109).
Credibility can be described as the extent to which a source is perceived as an individual that
possesses expertise relevant to the communication topic and who can be trusted to give an
objective opinion of the subject (Lafferty, Goldsmith & Newell, and 2000:43). Source
credibility has been found to be an important antecedent to a consumer’s attitude towards an
advertisement and towards the endorsed product (Lafferty et al., 2002:2). Endorser credibility
is one of the most frequently employed methods in advertising as a tool to influence the
attitudes and purchase intentions of consumers (Lafferty & Goldsmith, 1999:109).
Research indicates that in many situations, in an attempt to gain attention and recall, a highly
credible source is more effective than a less credible source. It has also been found that
[7]
highly credible endorsers produce a more positive attitude change towards the position
advocated, and that they induce more behavioural changes than the less credible source
(Lafferty & Goldsmith, 1999:109).
Belch and Belch (in Lafferty & Goldsmith, 1999:110) argue that information gained from a
credible source can, through the process of internalisation, influence the behaviour, opinions
and attitudes of consumers. This process of internalisation occurs when the receiver of the
message is motivated to assume an objectively correct position on an issue, because he/she
learns and adopts the opinion of the credible spokesperson because he/she believes that this
person represents an accurate position on the issue (Lafferty & Goldsmith, 1999:110). Thus,
if a celebrity endorser is perceived to be an expert on a product that he/she advertises, then
the likelihood exists that consumers will have a more favourable attitude towards both the
advertisement and the brand being advertised, and that they will include it in their set of
consideration the next time they purchase the same product (Lafferty & Goldsmith,
1999:110)
1.2-Research Graphical Model
Independent Variables Dependent Variables
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Celebrities’ Attractiveness
Celebrities’ Credibility
Customer attitudes towards the
Advertisement
Customer attitudes towards the advertised
brand
1.3-Theoretical Framework
The Dependent Variables are customers' atitudes towards advertisements and customer
attitudes towards the advertised brand
The independent Variables are :
1. Celebrities’ Attractiveness
2. Celebrities’ Credibility
3. Celebrities’ Activation
2-Research Design:
Basic research as the major objective is to increase our understanding and knowledge about a
certain phenomenon which the advertising using celebrity endorsements
Descriptive study to identify variables is a scientific method which involves observing and
describing the behaviour of a subject without influencing it in any way.
Cross sectional as information is gathered only once for the sake of such research
Done with minimum researcher’s interference
Type of investigation is hypothesis testing using Pearson correlation and Anova t-test
Type of information sought is quantitative research
2.1-Research Problem:
‘‘To measure the effect of using celebrity's endorsements in advertisements on consumer attitudes
towards the advertisements and the advertised brand
[9]
Celebrities’ Activation
2.2Research Problem Importance:
‘‘Importance of our research will help companies to identify the best and suitable celebrity
for the company and the right criteria of celebrities used in their ads in order to make an
efficient advertisement.”
2.3-Research objectives:
Research conducted on advertisements using celebrity endorsements focused mainly on
determining the success of such advertising. It is increasingly evident that the attractiveness
and credibility of the celebrity endorser needs renewed attention, as these variables may also
influence consumers’ purchase intentions. There is relatively little evidence of research
findings on the attractiveness, activation and credibility of celebrities in Egypt. A gap exists
in the existing literature on the use of attractive and credible celebrities in advertisements
.The primary objective of this research is to investigate the attitudes of respondents towards
an attractive ,active and credible celebrity in advertisement
2.4-Research Questions
Does celebrity attractiveness have an impact on customer attitudes towards the
advertisements?
Does celebrity attractiveness have an impact on customer attitudes towards the advertised
brand?
Does celebrity credibility have an impact on customer attitudes towards the advertisements?
Does celebrity credibility have an impact on customer attitudes towards the advertised brand
10
Does celebrity activation have an impact on customer attitudes towards the advertisements?
Does celebrity activation have an impact on customer attitudes towards the advertised brand?
2.5-Hypothesis:
Hypothesis One: The more attractive celebrities used are, the more favourable attitude
customers have towards the advertisements
Hypothesis Two: The more attractive celebrities used are, the more favourable attitude
customers have towards the advertised brand
Hypothesis Three: The more active celebrities used are, the more favourable attitude
customers have towards the advertisements
Hypothesis Four : The more active celebrities used are, the more favourable attitude
customers have towards the advertised brands
Hypothesis Five :The more credible celebrities used are , the more favourable attitude
customers have towards the advertisements
Hypothesis Six : The more credible celebrities used are, the more favourable attitude
customers have towards the advertised brand
[11]
2.6-Research variables Definitions
Operational definition Conceptual definitionResearch variable5 points Likert scale
1. You prefer watching ads with attractive celebrities
2. You prefer watching ads with sexy celebrities
3. You prefer watching ads with classy celebrities
4. You prefer watching ads with beautiful celebrities
5. You prefer watching ads with elegant celebrities
We define this construct to include not only physical beauty, but also non-physical beauty, such as sportsmanship, charm, grace, and intelligence, Shank (1994), It has been measured in terms of attractive, classy, handsome/beautiful, elegant, and sexy in previous literature (Ohanian, 1990)
Celebrity attractiveness
5 points Likert scale1. You prefer watching ads
with dependable celebrities 2. You prefer watching ads
with honest celebrities 3. You prefer watching ads
with reliable celebrities 4. You prefer watching ads
with sincere celebrities 5. You prefer watching ads
with trustworthy celebrities
It’s the extent to which a celebrity is “perceived as possessing expertise relevant to the communication topic and can be trusted to give an objective opinion on the subject, Goldsmith et al. (2000) .Holland, Janis, and Kelley (1953) defined expertise as “the extent to which a communicator is perceived to be a source of valid assertions,” and trustworthiness as “the degree of confidence in the communicator’s intent to communicate the assertions he considers most valid.”
Celebrity Credibility
5 points Likert scale1. You prefer watching ads
with successful celebrities 2. You prefer watching ads
with achieving celebrities 3. You prefer watching ads
with active celebrities 4. You prefer buying brands
endorsing ads active celebrities
5. You prefer buying brands endorsing ads successful celebrities
The term describes the management practice of singling out celebrity activities and achievements when a brand becomes associated with a celebrity via the endorsement process, information regarding that celebrity’s activities and achievements can transfer to the brand and have an effect on its image (Till and Shimp, 1998).
Celebrity activation
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Operational definition Conceptual definitionResearch variable5 points Likert scale
1. An attractive celebrity in an advertisement attract my attention to the product being advertised.
2. I give more attention to an attractive celebrity in an advertisement than the product itself.
3. An advertisement with a credible celebrity grabs my attention.
4. I am interested in an advertisement, which uses an credible celebrity
5. I am more interested in an advertisement when an active and successful celebrity is used to endorse the product.
6. An active celebrity in an advertisement interests me more than the product itself.
The customer's attention and recall with respect to the advertisement, it's the situation when the receiver of the message is motivated to assume an objectively correct position on an issue, (Lafferty & Goldsmith, 1999:110). The acceptance and credibility of the communication message itself (Baker & Churchill, 1977:539).
Customer attitudes towards the advertisement
5 points Likert scale1. I often want to know more
about products that are endorsed by an attractive celebrity.
2. I have a desire towards the product when an attractive celebrity is used in an advertisement
3. Brands are more desirable to me when a credible celebrity is used in an advertisement.
4. I prefer buying brands that are endorsed by a credible celebrity.
5. To make sure I buy the right products, I often observe what a successful celebrities are endorsing.
6. When buying products, I
The customer 's willingness to purchase the brand ,recommend the brand within his environment ,and repetitively buy the brand Lafferty et al. (2000:47)
Customer attitudes towards the advertised brand
[13]
generally purchase those products I think an active celebrity will approve of.
3-Sampling and data collection:
• After gathering all of this information we are going to prepare a questionnaire asking about
our variables and some demographics questions. It will be between males and females and
there will be 100 respondents. It will be distributed in Alexandria only in sporting club and at
AAST College, and after collecting the questionnaire we will analyse our data through the
SPSS, we used Likert scale in our questionnaire to measure whether people agree or disagree
with our factors. Also we asked about the demographics.
• The demographic variables for the participants in our questionnaire had been determined
using a nominal scale as follows:
Gender
1. Female---
2. Male----
Age
1. 16-21 ----
2. 22-25 ----
3. 26-30 ----
14
4- 31-40-------
5-40 and above---
Annual Monthly Income:
1. Less than 1000---
2. 1001-3000----
3. 3001-6000 ----
4. 6001-10,000 ----
5. 10,001 and above---
Educational background
1. Student ----
2. College graduate ----
3. Doctorate/ master degree ----
4. None
[15]
5 point Likert scale had been used to measure effect of independent variables on
dependent variables
All statements responses were subject to reliability analysis, resulting in alpha greater
than or equal 0.6 reflecting reliable questionnaire.
4-Data Analysis
4-1 Reliability Analysis
The reliability analysis is made to ensure the goodness of data
Reliability analysis is performed for each variable by calculating cronobach alpha
If alpha is greater than or equal 0.6 data is reliable and good
Reliability analysis showed that data is reliable ,with alpha greater than 0.6 according to
following results
Celebrity Attractiveness
.764 5
Cronbach'sAlpha N of Items
16
Celebrity Credibility
.703 5
Cronbach'sAlpha N of Items
Celebrity Activation
.761 5
Cronbach'sAlpha N of Items
Attitudes towards advertisements
.638 6
Cronbach'sAlpha N of Items
Attitude towards brand
.650 6
Cronbach'sAlpha N of Items
4-2-Sample Structure
Age
Age
18 18.0 18.0 18.0
28 28.0 28.0 46.0
28 28.0 28.0 74.0
26 26.0 26.0 100.0
100 100.0 100.0
16-21
22-25
26-30
31-40
Total
ValidFrequency Percent Valid Percent
CumulativePercent
Age group above 40 hadn't participated within our sample
Highest participation was for the 22-25 & 26-30 age groups ,the lowest participation was for
16-21
[17]
31-4026-3022-2516-21
Age
30
25
20
15
10
5
0
Frequency
Age
Gender
Gender
52 52.0 52.0 52.0
48 48.0 48.0 100.0
100 100.0 100.0
Male
Female
Total
ValidFrequency Percent Valid Percent
CumulativePercent
Males and females had almost equal participation
18
FemaleMale
Gender
60
50
40
30
20
10
0
Frequency
Gender
Income
Income
10 10.0 10.0 10.0
28 28.0 28.0 38.0
32 32.0 32.0 70.0
18 18.0 18.0 88.0
12 12.0 12.0 100.0
100 100.0 100.0
Less than 1000
1001-3000
3001-6000
6001-10000
Above 10000
Total
ValidFrequency Percent Valid Percent
CumulativePercent
[19]
All income groups had participated
Highest participation was for 3001-6000 income group ,the lowest was for less than
1000 income group
Above 100006001-100003001-60001001-3000Less than 1000
Income
40
30
20
10
0
Frequency
Income
Educational background
Educational Background
55 55.0 55.0 55.0
40 40.0 40.0 95.0
5 5.0 5.0 100.0
100 100.0 100.0
Student
College Graduate
Masters/Doctorate
Total
ValidFrequency Percent Valid Percent
CumulativePercent
Highest educational group was students ,followed by college graduate ,the lowest
participation was for master/doctorate
20
Masters/DoctorateCollege GraduateStudent
Educational Background
50
40
30
20
10
0
Fre
qu
ency
Educational Background
4-3Descriptive analysis
Done by calculating the mean for the dependent and independent variables ,above 3 means
reflect agree and strongly agree answers ,below 3 reflects disagree and strongly disagree
answers
[21]
Statistics
100 100 100 100 100
0 0 0 0 0
3.5680 3.3760 3.5800 3.4750 3.6783
Valid
Missing
N
Mean
CelebrityAttractiveness
CelebrityCredibility
CelebrityActivation
Customerattitudes
towards ads
Customerattitudestowardsbrand
Celebrity attractiveness had a mean of 3.56 reflecting that most answers fell between neutral
and agree
Celebrity credibility had a mean of 3.37 reflecting that most answers fell between agree and
neutral
Celebrity activation had a mean of 3.58 reflecting that most answers fell between agree and
neutral
Customers' attitudes towards ads had a mean of 3.47 reflecting that most answers fell
between neutral and agree
Customers' attitudes towards advertised brand had a mean of 3.67 reflecting that most
answers were between agree and neutral
4-4-Correlation Analysis
Pearson Correlation was used to measure the degree of the correlation between the dependent
variable and the independent variables
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We use the Pearson correlation analysis to test for the 6 hypothesis and see whether they are
supported or not
Hypothesis one
Hypothesis One: The more attractive celebrities used are, the more favourable attitude
customers have towards the advertisements
Correlations
1 .150
.137
100 100
.150 1
.137
100 100
Pearson Correlation
Sig. (2-tailed)
N
Pearson Correlation
Sig. (2-tailed)
N
Celebrity Attractiveness
Customer attitudestowards ads
CelebrityAttractiveness
Customerattitudes
towards ads
"The hypothesis hadn’t been supported as Pearson correlation hadn’t been significant, the impact of the celebrity attractiveness on customer attitudes towards ads hadn’t been
proved"Hypothesis Two
Hypothesis Two: The more attractive celebrities used are, the more favourable attitude
customers have towards the advertised brand
Correlations
1 .464**
.000
100 100
.464** 1
.000
100 100
Pearson Correlation
Sig. (2-tailed)
N
Pearson Correlation
Sig. (2-tailed)
N
Customer attitudestowards ads
Celebrity Credibility
Customerattitudes
towards adsCelebrityCredibility
Correlation is significant at the 0.01 level (2-tailed).**.
"The hypothesis had been supported as Pearson correlation showed a moderate positive and significant value, the impact of celebrity credibility on attitudes towards ads had been proved"
[23]
Hypothesis Three
Hypothesis Three: The more active celebrities used are, the more favourable attitude
customers have towards the advertisements
Correlations
1 .513**
.000
100 100
.513** 1
.000
100 100
Pearson Correlation
Sig. (2-tailed)
N
Pearson Correlation
Sig. (2-tailed)
N
Customer attitudestowards ads
Celebrity Activation
Customerattitudes
towards adsCelebrityActivation
Correlation is significant at the 0.01 level (2-tailed).**.
"The hypothesis had been supported as Pearson correlation showed a moderate positive and significant value, the impact of celebrity activation on attitudes towards ads had been proved"
Hypothesis Four
Hypothesis Four : The more active celebrities used are, the more favourable attitude
customers have towards the advertised brands
Correlations
1 .102
.312
100 100
.102 1
.312
100 100
Pearson Correlation
Sig. (2-tailed)
N
Pearson Correlation
Sig. (2-tailed)
N
Customer attitudestowards brand
Celebrity Attractiveness
Customerattitudestowardsbrand
CelebrityAttractiveness
"The hypothesis hadn’t been supported as Pearson correlation hadn’t been significant, the impact of the celebrity attractiveness on customer attitudes towards advertised brand
hadn’t been proved"
Hypothesis Five
24
Hypothesis Five :The more credible celebrities used are , the more favourable attitude
customers have towards the advertisements
Correlations
1 .618**
.000
100 100
.618** 1
.000
100 100
Pearson Correlation
Sig. (2-tailed)
N
Pearson Correlation
Sig. (2-tailed)
N
Customer attitudestowards brand
Celebrity Credibility
Customerattitudestowardsbrand
CelebrityCredibility
Correlation is significant at the 0.01 level (2-tailed).**.
"The hypothesis had been supported as Pearson correlation showed a moderate positive and significant value, the impact of celebrity credibility on attitudes towards advertised
brand had been proved"Hypothesis Six
Hypothesis Six : The more credible celebrities used are, the more favourable attitude
customers have towards the advertised brand
Correlations
1 .772**
.000
100 100
.772** 1
.000
100 100
Pearson Correlation
Sig. (2-tailed)
N
Pearson Correlation
Sig. (2-tailed)
N
Customer attitudestowards brand
Celebrity Activation
Customerattitudestowardsbrand
CelebrityActivation
Correlation is significant at the 0.01 level (2-tailed).**.
"The hypothesis had been supported as Pearson correlation showed a moderate positive and significant value, the impact of celebrity activation on attitudes towards advertised
brand had been proved"
4-5 Regression Analysis
[25]
We will perform Anova t-test to test for the significance of relations
If significance is less than 0.01 the relation between dependent and independent variables is
considered to be significant
Hypothesis One: The more attractive celebrities used are, the more favourable attitude
customers have towards the advertisements
Model Summary
.150a .022 .012 .58635Model1
R R SquareAdjustedR Square
Std. Error ofthe Estimate
Predictors: (Constant), Celebrity Attractivenessa.
ANOVAb
.772 1 .772 2.246 .137a
33.693 98 .344
34.465 99
Regression
Residual
Total
Model1
Sum ofSquares df Mean Square F Sig.
Predictors: (Constant), Celebrity Attractivenessa.
Dependent Variable: Customer attitudes towards adsb.
The effect of celebrity attractiveness and customer attitudes towards ads is in significant
as significance is 0.137 >0.01
R square is 0.022 ,only 2.2% of variations in customers' attitudes towards ads are caused
by celebrity attractiveness
Hypothesis Two: The more attractive celebrities used are, the more favourable attitude customers
have towards the advertised brand
26
Model Summary
.464a .216 .208 .52523Model1
R R SquareAdjustedR Square
Std. Error ofthe Estimate
Predictors: (Constant), Celebrity Credibilitya.
ANOVAb
7.431 1 7.431 26.937 .000a
27.034 98 .276
34.465 99
Regression
Residual
Total
Model1
Sum ofSquares df Mean Square F Sig.
Predictors: (Constant), Celebrity Credibilitya.
Dependent Variable: Customer attitudes towards adsb.
The effect of celebrity credibility on customer attitudes towards ads is significant as
significance is 0.000 <0.01
R square is 0.216 ,21.6% of variations in customers' attitudes towards ads are caused by
celebrity credibility
Hypothesis Three: The more active celebrities used are, the more favourable attitude customers
have towards the advertisements
Model Summary
.513a .263 .256 .50907Model1
R R SquareAdjustedR Square
Std. Error ofthe Estimate
Predictors: (Constant), Celebrity Activationa.
ANOVAb
9.068 1 9.068 34.990 .000a
25.397 98 .259
34.465 99
Regression
Residual
Total
Model1
Sum ofSquares df Mean Square F Sig.
Predictors: (Constant), Celebrity Activationa.
Dependent Variable: Customer attitudes towards adsb.
The effect of celebrity activation on customer attitudes towards ads is significant as
significance is 0.000 <0.01
[27]
R square is 0.263 ,26.3% of variations in customers' attitudes towards ads are caused by
celebrity activation
Hypothesis Four : The more active celebrities used are, the more favourable attitude customers
have towards the advertised brands
Model Summary
.102a .010 .000 .55610Model1
R R SquareAdjustedR Square
Std. Error ofthe Estimate
Predictors: (Constant), Celebrity Attractivenessa.
ANOVAb
.319 1 .319 1.032 .312a
30.306 98 .309
30.625 99
Regression
Residual
Total
Model1
Sum ofSquares df Mean Square F Sig.
Predictors: (Constant), Celebrity Attractivenessa.
Dependent Variable: Customer attitudes towards brandb.
The effect of celebrity attractiveness and customer attitudes towards brands is in
significant as significance is 0.312 >0.01
R square is 0.010 ,only 1% of variations in customers' attitudes towards brands are
caused by celebrity attractiveness
Hypothesis Five :The more credible celebrities used are , the more favourable attitude customers
have towards the advertisements
28
Model Summary
.618a .382 .376 .43944Model1
R R SquareAdjustedR Square
Std. Error ofthe Estimate
Predictors: (Constant), Celebrity Credibilitya.
ANOVAb
11.701 1 11.701 60.592 .000a
18.925 98 .193
30.625 99
Regression
Residual
Total
Model1
Sum ofSquares df Mean Square F Sig.
Predictors: (Constant), Celebrity Credibilitya.
Dependent Variable: Customer attitudes towards brandb.
The effect of celebrity credibility on customer attitudes towards brands is significant
as significance is 0.000 <0.01
R square is 0.382, 38.2% of variations in customers' attitudes towards brands are caused
by celebrity credibility
Hypothesis Six : The more credible celebrities used are, the more favourable attitude customers
have towards the advertised brand
Model Summary
.772a .596 .592 .35545Model1
R R SquareAdjustedR Square
Std. Error ofthe Estimate
Predictors: (Constant), Celebrity Activationa.
[29]
ANOVAb
18.243 1 18.243 144.392 .000a
12.382 98 .126
30.625 99
Regression
Residual
Total
Model1
Sum ofSquares df Mean Square F Sig.
Predictors: (Constant), Celebrity Activationa.
Dependent Variable: Customer attitudes towards brandb.
The effect of celebrity activation on customer attitudes towards brands is significant as
significance is 0.000 <0.01
R square is 0.596 ,59.6% of variations in customers' attitudes towards brands are caused
by celebrity activation
30
5-Conclusions
This study was aimed at exploring the attitudes towards an attractive, active and credible
celebrity in an advertisement. This research contributes to marketing and communication
literature by demonstrating the importance of celebrity endorsements in the context of
advertising. This study’s findings indicate that students have a favorable perception of
celebrity endorsements, and that they especially have the perception that celebrity
endorsements create a positive impression and that they are likeable. The overall rating of
sample's attitudes towards an attractive celebrity in an advertisement is unfavorable, while the
attitudes towards a credible and active celebrity in an advertisement had been proved to be
favorable
The fact that an attractive celebrity in an advertisement was not found to be significant may
be due to the fact that the research neglected that celebrity endorsers are more effective when
a “match” between the endorser and the endorsed product exists. The unfavorable attitude of
sample towards the product endorsed by an attractive or credible celebrity is therefore an
indication that sample has the opinion that when a celebrity is attractive or credible, he/she is
not necessarily a more effective endorser of a product. The absence of students’ favorable
attitudes towards an attractive celebrity in an advertisement can partially be ascribed to the
fact that (in advertisements), most celebrities are attractive, and as such, respondents have a
mindset in which attractiveness is not a determining factor in their product-selection
decisions.
[31]
Favorable attitudes of customers towards credible celebrities used can be related to that
customers perceive information gained from a credible source as a motivation to assume an
objectively correct position on an issue, because he/she learns and adopts the opinion of the
credible spokesperson because he/she believes that this person represents an accurate position
on the issue, if a celebrity endorser is perceived to be an expert on a product that he/she
advertises, then the likelihood exists that consumers will have a more favorable attitude
towards both the advertisement and the brand being advertised, and that they will include it in
their set of consideration the next time they purchase the same brand
Favorable attitudes of customers towards active celebrities can be related to the fact that
customers would like to imitate and adopt the same products used by their favourite
successful celebrity with a history of activity and achievements ,we can say that the
professional success of a celebrity endorser, if publicized by the endorsed product’s firm,
improved consumer brand-evaluations of the endorsed ,the more a celebrity endorser is
activated, the more the endorsed product’s brand image will benefit from endorsement by the
celebrity.
32
6-Recommendations
Marketing and brand managers should be very careful in choosing the celebrities to appear on
their advertising , as our research had confirmed the credibility of the celebrity can have a
positive effect on customers' attitudes towards the ad and the advertised brand resulting in
positive purchase intentions and word of mouth, the celebrity endorsed here act as a
spokesperson in the name of the brand and the message won't be believed unless the celebrity
is believed and trusted ,choosing trustworthy celebrities with credible public image is very
important to make customers perceive information gained from the celebrity to be valuable
and a motivation to future purchase of the brand
Marketing and brand managers should pay attention to choosing celebrities with a long
record of success and achievements, because customers would like to act like their active and
successful opinion leaders, they like to be dressed like their successful celebrities, they want
to adopt the brands adopted by their active celebrities, they will never think of adopting the
brands adopted or advertised by non-active celebrity with no record of success or
achievements. Brand managers should endorse actors with highest movies revenues, actors
who are prize winners ,endorse soccer players with recently won championships and personal
achievements, endorse singers with music awards and record breaking concerts attendants.
Customers believe these celebrities will for sure use the best brands, and accordingly they
would like to adopt the brands they adopt.
Our research hadn’t ensured the relation between attractiveness of celebrities and atitudes
towards ads and advertised brands and this might be due to the fact that customers don’t care
about the attractiveness unless there is a good fit between the endorsed brand and the
celebrity example using Messi and Ronaldo for advertising sportswear brands, so future
[33]
research should focus on the topic of the fit between the endorsed celebrity and advertised
brand
7-References
1. Aaker, D., A. (1991). Managing Brand Equity. New York, NY: The Free Press.
2. Aaker, D., A., & Biel, A., L. (Eds.). (1993). Brand Equity and Advertising:
3. Advertising’s role in building strong brands. Hillsdale, NJ: Lawrence Erlbaum Associates.
4. Agrawal, J. & Kamakura, W., A. (1995). The economic worth of celebrity endorsers: An
event study analysis. Journal of Marketing, 59(3), 56-63.
5. Atkin, C., & Block, M. (1991). Effectiveness of celebrity endorsers. Journal of Advertising
Research, 23(2), 57-61.
6. Effectiveness in Nonverbal Communication in Advertising, Sidney Hacker and David W.
Stewart, eds., Lexington, MA: Lexington Books, 59-84.
7. Berger, I., E. & Mitchell, A., A. (1989). The effect of advertising on attitude accessibility,
attitude confidence, and the attitude-behavior relationship. Journal of Consumer Research,
16(3), 269-270.
8. The Big New Celebrity Boom. (1978, May 22). Business Week, 77 & 80.
9. Klebba, J.M., & Unger L.S. (1982). The Impact on Negative and Positive Information on
Source Credibility. In Advances in Consumer research, 10 (1), 45-48
10. Byrne, A.W, & Breen, M.S. (2003). The Naked Truth of Celebrity Endorsement. British
Food Journal, 105 (4), 288-296
11. McCracken, G. (1989). Who is the Celebrity Endorser? Cultural Foundations of the
Endorsement Process, Journal Of Consumer Research, 16 (12), 310- 321
12. Ohanian, R. (1991). The Impact of Celebrity Spokespersons´ perceived Image on Consumers
´Intention to Purchase. Journal of Advertising Research, 31 (1), 46-53
34
8-Appendix
Questionnaire
Dear participants,
• This questionnaire is made to measure the effect of using celebrities on customers' attitudes
towards advertisements and the advertised brands, Nowadays celebrities are widely used in
many advertisements as they have many advantage, so this questionnaire is developed to
show the importance of using celebrities and what criteria required to choose the right
celebrity in order to deliver the right message of the advertisement.
Celebrity Attractiveness
Strongly Disagree
Disagree Neutral Agree Strongly Agree
You prefer watching ads with attractive celebrities You prefer watching ads with sexy celebrities You prefer watching ads with classy celebrities You prefer watching ads with beautiful celebrities You prefer watching ads with elegant celebrities
[35]
Celebrity Credibility
Strongly Disagree
Disagree Neutral Agree Strongly Agree
You prefer watching ads with dependable celebrities You prefer watching ads with honest celebrities You prefer watching ads with reliable celebrities You prefer watching ads with sincere celebrities You prefer watching ads with trustworthy celebrities
Celebrity Activation
Strongly Disagree
Disagree Neutral Agree Strongly Agree
You prefer watching ads with successful celebrities You prefer watching ads with achieving celebrities You prefer watching ads with active celebrities You prefer buying brands endorsing ads active celebrities You prefer buying brands endorsing ads successful celebrities
36
Customers' attitudes towards
ads
Strongly Disagree
Disagree Neutral Agree Strongly Agree
An attractive celebrity in an advertisement attract my attention to the product being advertised.I give more attention to an attractive celebrity in an advertisement than the product itself.An advertisement with a credible celebrity grabs my attention.I am interested in an advertisement, which uses an credible celebrityI am more interested in an advertisement when an active and successful celebrity is used to endorse the product.An active celebrity in an advertisement interests me more than the product itself.
[37]
Customers' attitudes towards
ads
Strongly Disagree
Disagree Neutral Agree Strongly Agree
I often want to know more about products that are endorsed by an attractive celebrity.I have a desire towards the product when an attractive celebrity is used in an advertisementBrands are more desirable to me when a credible celebrity is used in an advertisement.I prefer buying brands that are endorsed by a credible celebrity.To make sure I buy the right products, I often observe what a successful celebrities are endorsing.When buying products, I generally purchase those products I think an active celebrity will approve of.
38
Demographics
Gender
1- Male----
2- Female---
Age
1- 16-21 ----
2- 22-25 ----
3- 26-30 ----
4- 31-40-------
5- 41 and above---
Annual Monthly Income:
1. Less than 1000---
2. 1001-3000----
3. 3001-6000 ----
4. 6001-10,000 ----
5. 10,001 and above---
Educational background
1. Student ----
2. College graduate ----
[39]
3. Doctorate/ master degree ----
4. None
40