central control systems on-site...

Central Control Systems On-Site Services

Rain Bird Services Corporation(877) 300-5561

Rain Bird Services Corporation . On-site Services for Central Control Systems in Florida . (877) 300-5561

Rain Bird Services Corporation o�ers extensive after-sale service and support for Central Control Systems, Weather Stations and Field Components. Rain Bird is committed to providing you with products that utilize the latest technology and Rain Bird Services o�ers comprehensive support services that maximize your investment. Get a competitive edge with Rain Bird Services.

Rain Bird Services is now providing sales and service in designated areas in Florida. Call us at (877) 300-5561 for information, questions, or to schedule a service appointment.



Rain Bird, the company that pioneered computer-based central control systems,o�ers a series of service plans designed to provide extended warranty service and technical support exclusively for Rain Bird central control system users through Rain Bird Services Corporation.


Service Plus

Service Basic

2 Years1 Year

2 Years1 Year

Service Duration

On Site Services

Central Control Diagnostic Services, Repair & Installation Upgrade ServicesFor IC™ Systems, Golf Decoder, 2-Wire Satellite, and LINK™ Systems, Maxicom®, SiteControl, IQ™, MDC, and LXD Systems, Weather Stations, Satellites, Interface Units, Sensors, LINK Radios, the MI Series™ Mobile Controller, and FREEDOM™ Systems.

Central Control Start-Up &Installation Support ServicesWith every central control system sold, Rain Bird Services goes on site and ensures your system operates to manufacturer’s speci�cations. Need factory advice on installing your system? Rain Bird Services can give you peace of mind on a problem-freecentral control system installation.

Central Control and Flo-Manager® ProgrammingNeed help setting up, maintaining, and troubleshooting your central control system? We’ll provide program-writing and database initialization services to maximize your central control system for e�cient irrigation including ET-based/Flo-Managed irrigation. Need help in FreedomPad or MI Series Mobile Controller programming and operation? No problem.

On Site TrainingLet Rain Bird Services train your new oper-ators. We also o�er yearly refresher training.

Board Repair Often, circuit boards can be repaired at asavings compared to the cost of a new replacement. The evaluation fee is free if you decide to repair your board.

The Board Exchange ProgramIf repairing a defective board means down-time you can’t a�ord and you want more cost e�ective pricing than buying new, take advantage of the Board Exchange Program o�ered by Rain Bird’s GSP Services team. The Board Exchange Program provides quick, easy and dependable replacement of inoperable circuit boards with Certi�ed Rain Bird Boards arriving at your door the next business day.

Grounding Grid Veri�cation and TestingWe’ll visually inspect ground rods andground wire connections, perform an earthground resistance test of the groundingcapability for each rod or rod group, and verify your grounding system meets RainBird installation speci�cations.

Wireless Communication Site Surveys & Licensing for LINK or FREEDOM SystemsNeed help understanding wireless com-munications equipment? Installation support? We’ll get your system up andrunning, including getting the rightlicense for equipment.

Weather Station Service PlansWe o�er multiple service plans to maintainyour Weather Station to factory speci�ca-tions. We check the weather station hard-ware and operation, including the com-munication path, grounding grid resistance, weather station software communication, and all wire connections. Our 26-point examination also includes the relative humidity/temperature probe, wind speed sensors, and solar radiation sensor. You’ll get a complete report on your weather station with every service. For our Service Plus customers, we recalibrate the solarradiation sensor at no cost.

. Service Plus - 2 site visits per year, with labor included and a 20% parts discount. Service Basic - 2 site visits per year, labor only


Is the performance of your irrigation system helping you meet your budget challenges?

Rotor Distribution Uniformity AuditUniform water application is essential for maximum e�ciency and best serves the environment through e�ective water conservation. Rotor Distribution Uniformity (DU) is a measure of how evenly water is applied during irrigation. With the Rotor Distribution Uniformity Audit, we’ll measure water application on key sections of your turf and provide you with recommendations for improving your water distribution.

Installed System Component EvaluationWe’ll provide an on site assessment of your central control equipment and satellites and give you a detailed report not only on the condition of your system, but also a punch list of any required repairs to restore your system to full functionality.

Irrigation Operation and Equipment EvaluationMaximize your return on investment, while potentially minimizing maintenance costs and improving course playability, withan Irrigation Operation and Equipment Evaluation from Rain Bird Services Corporation. This service is completely customizable to your needs and budget. The primary objectives are to extend the life of your existing system, optimize water use e�ciency, and reduce your maintenance costs. Product recommendations will be made only upon request. Take this important step toward a lower maintenance bill and call Rain Bird Services to schedule your Irrigation Operation and Equipment Evaluation. Using the latest techniques and equipment, our experienced Field Services Team will ensure your irrigation system is:

1. Optimized for your local weather conditions.

2. Programmed to maximize water e�ciency.

3. Fine-tuned to the watering needs of your irrigated turf.

4. Being used to extend the life of your rotors, pump station, and other hardware.

Pump E�ciency AuditThe goal of the Rain Bird Pump E�ciency Program is to assist their customers in making the most e�cient use of electricity to save money and energy. The pump test is an estimate of the overall e�ciency of your pump and the total cost of running it under the conditions of the test. Rain Bird’s trained Pump Testers will conduct a complete and accurate e�ciency test on each pump individually.

What a Pump Test Measures The Test ResultsTo determine the Overall Pumping Plant E�ciency (OPE), After the test is completed, you will receive a detailed report a pump test measures the following aspects: of your results including the data gathered and recommendations regarding �nancial and energy savings. . Rate of Flow . Total Head (Pumping Lift & Discharge Pressure) . Power input to the pumping plant

On Site Audits


Remote Services

Global Service Plans (GSP) from Rain Bird GSP ServicesChoose from scalable service plans for Golf and Commercial Central Control Systems.

GSP Memberships for Golf Central Control System

GSP Standard PlansAvailable in 1, 2, 3, or 5 year durations.Features

. Remotely Secured Database Back-Up Service

. GSP Webinars

. Rain Bird Central Control Certi�ed Start-Up

. GSP Quarterly Newsletter

. Remote Technical Support, 8AM - 5PM, Monday - Friday

. 20% Discount on Board Exchange Program or Next Business Day Programmed Decoder Replacement Service Orders. Central Control Software Upgrade Discounts. GoToAssist™ and Symantec™ pcAnywhere Remote System Diagnostics Software. Version Upgrade Releases and Service Packs. Hardware Replacement for Central Control Computer, Field Inter- face Unit, Line Termination Box and The FREEDOM System™ Repeater. 24-Hour Emergency Paging

GSP Standard plans are available with a Dell™ Optiplex 960 or newer model central control computer.

GSP LT PlansAvailable in a 3 year duration.Features


. GSP Webinars

. Rain Bird Central Control Certi�ed Start-Up

. GSP Quarterly Newsletter


. 20% Discount on Board Exchange Program or Next Business Day Programmed Decoder Replacement Service Orders. Central Control Software Upgrade Discounts. GoToAssist™ and Symantec™ pcAnywhere Remote System Diagnostics Software. Version 6 Software Releases Only. 20% Discount of GSP Services Catalog List Prices for Hardware Replacement for Central Control Computer, Field Interface Unit, Line Termination Box and The FREEDOM System™ Repeater

All GSP LT plans include a Dell Optiplex 380 model central control computer.

GSP Memberships for Commercial Central Control System

Platinum & Platinum Plus PlansAvailable in 2 or 3 year durations.Features



. 20% Discount on Board Exchange Program or Next Business Day Programmed Decoder Replacement Service Orders. GoToAssist™ and Symantec™ pcAnywhere Remote System Diagnostics Software. Version Upgrade Releases and Service Packs. Hardware Replacement for Central Control Computer, Field Interface Units, Line Termination Box and The FREEDOM System™ Repeater

The Platinum Plus Plan includes a Dell Optiplex 960 or newer model central control computer, and is only available in a 3 year duration.

Gold & Gold Trial PlansAvailable in a 1, 2, or 3 year duration.Features



. 20% Discount on Board Exchange Program or Next Business Day Programmed Decoder Replacement Service Orders. GoToAssist™ and Symantec™ pcAnywhere Remote System Diagnostics Software. Version Upgrade Releases and Service Packs

For information on Global Service Plans for IQ, MDC, an LXD systems, please contact GSP Services at (866) GSP-XPRT


Per Call Hourly Rate

Full Day Rate - 12% Discount o� the Hourly Rate

Block Rate - Minimum of 10 Hours - 25% Discount o� the Hourly Rate On site services quoted based on customer requirements.

Parts Quoted Separately

Available On Site Support Payment Options

Rain Bird Corporation6991 East Southpoint RoadTucson, AZ 85756Phone: (877) 300-5561Fax: (520) 434-6289

® Registered Trademark of Rain Bird Corporation

© 2010 Rain Bird Corporation 12/10

The Intelligent Use of Water™LEADERSHIP EDUCATION PARTNERSHIPS PRODUCTS

At Rain Bird, we believe it is our responsibility to

develop products and technologies that use water

e�ciently. Our commitment also extends to

education, training and services for our industry

and our communities.

The need to conserve water has never been greater.

We want to do even more, and with your help, we

can. Visit www.rainbird.com for more information

about The Intelligent Use of Water.™

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