ces academic technology forum dennis phillips ics portfolio director education portfolio
TRANSCRIPT
CES Academic Technology forum
Dennis PhillipsICS Portfolio DirectorEducation Portfolio
W e help individuals and families qualify for exaltation by helping members live the gospel of Jesus Christ, gathering Israel through missionary work, caring for the poor and needy, and enabling the salvation of the dead.
e help individuals and families qualify for exaltation by helping members live the gospel of Jesus Christ, gathering Israel through missionary work, caring for the poor and needy, and enabling the salvation of the dead.
e help individuals and families qualify for exaltation by helping members live the gospel of Jesus Christ, gathering Israel through missionary work, caring for the poor and needy, and enabling the salvation of the dead.
e help individuals and families qualify for exaltation by helping members live the gospel of Jesus Christ, gathering Israel through missionary work, caring for the poor and needy, and enabling the salvation of the dead.
e help individuals and families qualify for exaltation by helping members live the gospel of Jesus Christ, gathering Israel through missionary work, caring for the poor and needy, and enabling the salvation of the dead.
e help individuals and families qualify for exaltation by helping members live the gospel of Jesus Christ, gathering Israel through missionary work, caring for the poor and needy, and enabling the salvation of the dead.
WTo do this, we will make gospel teachings, resources, and services accessible to all in a simple and affordable way.
To do this, we will make gospel teachings, resources, and services accessible to all in a simple and affordable way.
How is ICS Organized?
• Supply Chain • Finance & Legal• Human Resources• Real Estate• Welfare• Security• Many, many others
Portfolios
• Temples• Missionaries• Digital Publishing• Public Relations• Church Education• Church History• Others
Partner
Stacks / Middleware / Identity & Access / IntegrationPlatforms
Data Center / Infrastructure / Desktop productivity / Phones Foundation
Stacks / Middleware / Identity & Access / IntegrationPlatforms
Data Center / Infrastructure / Desktop productivity / Phones Foundation
ICS Technology ServicesSupport for Foundational Technologies
• Supply Chain • Finance & Legal• Human Resources• Real Estate• Welfare• Security• Many, many others
Portfolios
• Temples• Missionaries• Digital Publishing• Public Relations• Church Education• Church History• Others
Partner
ICS Technology ServicesSupport for Foundational Technologies
• EUP – end-user systems including email, phones, video conferencing, desktops, …
• ITF – infrastructure engineering, datacenter equipment, global networks
• CS – infrastructure support, broadband support, operations center, monitoring, telecom expense management
• DSS – desk side support• FH – family search infrastructure engineering and
support
Stacks / Middleware / Identity & Access / IntegrationPlatforms
Data Center / Infrastructure / Desktop productivity / Phones Foundation
ICS Platform ServicesSupport for Technology Platforms
• Supply Chain • Finance & Legal• Human Resources• Real Estate• Welfare• Security• Many, many others
Portfolios
• Temples• Missionaries• Digital Publishing• Public Relations• Church Education• Church History• Others
Partner
CRM Center of Excellence SharePoint Center of
Excellence Identity Management Access Management Integration Framework
(Services) Dashboard (BI) Framework Records management
Test Data Management / Data Obfuscation
Flexible Sourcing Information Management Internationalization
development tools Application Security tools Global Support
ICS Platform ServicesSupport for Technology Platform
Stacks / Middleware / Identity & Access / IntegrationPlatforms
Data Center / Infrastructure / Desktop productivity / Phones Foundation
ICS Partner PortfoliosSupport for Business Essential Operations
• Supply Chain • Finance & Legal• Human Resources• Real Estate• Welfare• Security• Many, many others
Portfolios
• Temples• Missionaries• Digital Publishing• Public Relations• Church Education• Church History• Others
Partner
ICS Partner Portfolios(Temporal Affairs)
Support for Business Essential Operations
PeopleSoft HR, Finance, etc.
Integrated Workplace Management
LDS Philanthropies Donor Management
Perpetual Education Fund Church Unit Banking
Accountability & Talent Improvement
Talent Management Supply Chain Management
Stacks / Middleware / Identity & Access / IntegrationPlatforms
Data Center / Infrastructure / Desktop productivity / Phones Foundation
ICS Partner Portfolios(Ecclesiastical)
Support for Ecclesiastical Departments
• Supply Chain • Finance & Legal• Human Resources• Real Estate• Welfare• Security• Many, many others
Portfolios
• Temples• Missionaries• Digital Publishing• Public Relations• Church Education• Church History• Others
Partner
ICS Partner PortfoliosSupport for Ecclesiastical Departments
Mormon.org internationalization
Church History Web Consolidation
Country newsroom sites Contextual experiences CRM for Seminaries &
Institutes Student Management
Temple Ordinance Recording
Missionary Mobile Just Serve Mobile member tools Social Listening Digital catalog/resources
We have a Problem!
Information Overload (digital content)Digital Publishing Trends ExplodingWorld-wide Accessibility Increasing
Mobile Content Requirements Less Bulky (limited display)Simplified NavigationMore relevant – location/timely/simpleActionable – simple tasks – fast results
Mobile Growth75% world population has mobile phones6 Billion mobile subscriptions
Opportunity Challenges
Mobile devices are the most cost effective way to reach members around the world
Mobile computing is becoming the most important content delivery requirement
Opportunity Challenges
Trends to Explore
Mobile Responsive• What does this really mean?
Personalization of Content• Why is this important?
Contextual Delivery of Content• How to determine relevant content?
Education Portfolio
Seminary and Institute (84%)• Student Information Systems – WISE and legacy
applications• Reporting – SI Business Intelligence, SI Reporting
Application, Data Warehouse• Recruiting and Communications – CRM, Websites• Administration – HR, PeopleSoft• Infrastructure to support seminary and institute buildings
Education Portfolio
Church Primary, Middle and Secondary Schools (5%)• 15 Schools in the South Pacific (Tonga, Samoa, Fiji, Kiribati)• 1 School in Mexico• Systems and infrastructure
Education Portfolio
University Support (10%)• Pathway• CRM – Case Management• Network and security• Communication Systems
Commissioner of Education (<1%)• Minutes - FileNet
Contact information:Dennis PhillipsCell: (801)792-4900Office: (801)240-6603Email: [email protected]