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TRANSCRIPT
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2010 Thomson South-Western
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CHAPTER 10CHAPTER 10
Proposals andProposals and
Formal ReportsFormal Reports
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Chapter 10, Slide 3Mary llen !u""ey, Essentials of Business Communication, 8e
Understanding BusinessUnderstanding BusinessProposalsProposals
Definition
# proposal is a persuasi$e do%ument desi&ned to
moti$ate the reader to spend, ma'e, or sa$e
money(Kinds
)nternal * May ta'e the "orm o"
+usti"i%ationre%ommendation report
ternal * Soli%ited .respondin& to RFP/ orunsoli%ited .prospe%tin& "or usiness/ Formal * lon&, many parts )n"ormal * shorter, si main parts
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Chapter 10, Slide Mary llen !u""ey, Essentials of Business Communication, 8e
Informal
proposals
are usually
presented in ! to
"!page letters or
memos and #a$e
si% main parts&
Cli%' i%onto see model
)ntrodu%tion
a%'&round
Proposal
Sta""in&
ud&et
#uthoriationre4uest
Informal ProposalsInformal Proposals
Adobe Acrobat
Document
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Chapter 10, Slide 5Mary llen !u""ey, Essentials of Business Communication, 8e
)ntrodu%tion should pro$ide 6hoo'7 to %apture
reader8s interest(
a%'&round se%tion identi"ies prolems and
&oals o" pro+e%t( Proposal dis%usses plan and s%hedule "or
sol$in& eistin& prolem(
Sta""in& se%tion des%ries %redentials and
epertise o" pro+e%t leaders(
ud&et indi%ates pro+e%t %osts(
#uthoriation as's "or appro$al to pro%eed(
Informal ProposalsInformal Proposals
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Chapter 10, Slide 9Mary llen !u""ey, Essentials of Business Communication, 8e
Formal proposals in%lude all the asi% parts o"
in"ormal proposals ut may ha$e additional
parts(
Possile additional parts:; Copy o" RFP;
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Chapter 1, Slide =Mary llen !u""ey, Essentials of Business Communication, 8e
Chapter 10, Slide =Mary llen !u""ey, Essentials of Business Communication, 8e
Parts of 'ormal and
Informal Proposals
Budget
Aut#ori(ation
Appendi%
)enerally appear in *ot#formal and informal proposals+
,taffing
-ptional in informal proposals+
,.#edule
Ba./ground pro*lem purpose
Introdu.tion
ist of figures
Ta*le of .ontents
Title Page
A*stra.t or summary
etter of transmittal
Copy of R'P 2optional3
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Resear%h
se%ondarydata
!enerateprimary
data
)llustratereport
data
?r&anie
report
data
@o%ument
data
Present
the "inalreport
'ormalReports
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Resear.#ing ,e.ondary DataResear.#ing ,e.ondary Data
Print Resour.es
oo's
Periodi%als
ilio&raphi%
indees su%h as
Readers Guide
Ele.troni. Data*ases
Colle%tions o" ma&aine,
neBspaper, +ournal
arti%les amples
; SC? usiness Sour%e
Premier
; Fa%ti$a
; #))n"orm
;
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Resear.#ing ,e.ondary DataResear.#ing ,e.ondary Data
T#e 4e* Produ%t data Mission statements
Sta"" dire%tories Press releases Company neBs #rti%le reprints
mployment in"ormation Fa%ts o" all 'inds lo&s .Belo&s/ "or %onsumer re$ieBs and
opinions
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Chapter 10, Slide 11Mary llen !u""ey, Essentials of Business Communication, 8e
4e* ,ear.# Tips4e* ,ear.# Tipsand Te.#ni5uesand Te.#ni5ues
Dse tBo or threesear%h tools(
EnoB your sear%h
tool( Dnderstand %ase
sensiti$ity in 'eyBordsear%hes(
Dse nouns as sear%hBords and as many asei&ht Bords in a 4uery(
Dse 4uotation mar's(
?mit arti%les andprepositions(
Proo"read your sear%hBords(
Sa$e the est(
Eeep tryin&(
Consider sear%hin&lo&s, Bi'is, andso%ial netBor's(
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Chapter 10, Slide 1Mary llen !u""ey, Essentials of Business Communication, 8e
)enerating Primary Data)enerating Primary Data
-*ser$ing e o+e%ti$e( uanti"y oser$ations(
E%perimenting @e$elop ri&orous resear%h desi&n(
Pay %are"ul attention to mat%hin&eperimental and %ontrol &roups(
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Chapter 10, Slide 15Mary llen !u""ey, Essentials of Business Communication, 8e
4#at to do.ument
#nother personGs ideas, opinions,eamples, or theory
#ny "a%ts, statisti%s, and &raphi%s that arenot %ommon 'noBled&e
uotations o" another personGs a%tual
spo'en or Britten Bords Paraphrases o" another personGs spo'en or
Britten Bords
Do.umenting DataDo.umenting Data
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Chapter 10, Slide 19Mary llen !u""ey, Essentials of Business Communication, 8e
-rgani(ing Report Data-rgani(ing Report Data
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Chapter 10, Slide 1=Mary llen !u""ey, Essentials of Business Communication, 8e
-rgani(ing Report Data-rgani(ing Report Data
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Chapter 10, Slide 1>Mary llen !u""ey, Essentials of Business Communication, 8e
e$els of Headings in Reportse$els of Headings in Reports
The main points used to outline a report o"ten
e%ome the main headin&s o" the Britten report(
; Ma+or headin&s are %entered and typed in old
"ont(; Se%ond-le$el headin&s start at the le"t mar&in(
; Third-le$el headin&s are indented and e%ome
part o" the para&raph
Cli%' the i%on to $ieB a do%ument Bith
headin&s(Adobe Acrobat
7.0 Document
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Chapter 10, Slide 1AMary llen !u""ey, Essentials of Business Communication, 8e
Illustrating Report DataIllustrating Report Data
Reasons to use $isual aids
To %lari"y data
To summarie important ideas
To emphasie "a%ts and pro$ide
"o%us To add $isual interest
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Chapter 10, Slide 21Mary llen !u""ey, Essentials of Business Communication, 8e
7at.#ing 8isual Aids7at.#ing 8isual Aids
4it# -*9e.ti$es4it# -*9e.ti$es
Ta*leTo shoB ea%t "i&ures and $alues
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Chapter 10, Slide 22Mary llen !u""ey, Essentials of Business Communication, 8e
7at.#ing 8isual Aids7at.#ing 8isual Aids
4it# -*9e.ti$es4it# -*9e.ti$es
00:
Bar C#art
To %ompare oneitem Bith others
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Chapter 10, Slide 23Mary llen !u""ey, Essentials of Business Communication, 8e
7at.#ing 8isual Aids7at.#ing 8isual Aids
4it# -*9e.ti$es4it# -*9e.ti$es
ine C#art
To demonstrate%han&es in4uantitati$e datao$er time
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Chapter 10, Slide 2Mary llen !u""ey, Essentials of Business Communication, 8e
7at.#ing 8isual Aids7at.#ing 8isual Aids
4it# -*9e.ti$es4it# -*9e.ti$es
Pie C#art
To $isualie a Bhole
unit and theproportions o" its%omponents
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Chapter 10, Slide 25Mary llen !u""ey, Essentials of Business Communication, 8e
7at.#ing 8isual Aids7at.#ing 8isual Aids
4it# -*9e.ti$es4it# -*9e.ti$es
'lo6 C#art
To display apro%ess or
pro%edure
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Chapter 10, Slide 2=Mary llen !u""ey, Essentials of Business Communication, 8e
7at.#ing 8isual Aids7at.#ing 8isual Aids
4it# -*9e.ti$es4it# -*9e.ti$es
P#otograp# 7ap Illustration
To a%hie$e authenti%ity, to spotli&ht a lo%ation,or to shoB an item in use(
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Chapter 10, Slide 2>Mary llen !u""ey, Essentials of Business Communication, 8e
Tips for Effe.ti$e UseTips for Effe.ti$e Useof 8isual Aidsof 8isual Aids
E$aluate t#e audien.e( Consider the reader, the%ontent, your s%hedule, and your ud&et(
Use restraint( @on8t o$erdo the %olor or desi&n(
Be a..urate and et#i.al( @oule-%he%' your&raphi%sH don8t distort the $isuals( Cite sour%es Bhen
usin& someone else8s "a%ts and data(
Introdu.e grap#s( Pla%e the &raphi% %lose toBhere it is mentioned( plain its si&ni"i%an%e(
C#oose an appropriate .aption or #eading(Dse "un%tional or tal'in& headin&s( .See Chapter A(/
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Chapter 10, Slide 2AMary llen !u""ey, Essentials of Business Communication, 8e
Parts of a 'ormal ReportParts of a 'ormal Report
Prefatory Parts
Title pa&e
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Chapter 10, Slide 30Mary llen !u""ey, Essentials of Business Communication, 8e
Parts of a 'ormal ReportParts of a 'ormal Report
Body of Report
)ntrodu%tion or a%'&round
@is%ussion o" "indin&s
Summary, %on%lusions, re%ommendations
,upplementary Parts of a 'ormal Report
Footnotes or endnotes
Wor's %ited, re"eren%es, or ilio&raphy
#ppendi
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Chapter 1, Slide 31Mary llen !u""ey, Essentials of Business Communication, 8e Chapter 10, Slide 31Mary llen !u""ey, Essentials of Business Communication, 8e
Parts of 'ormal
Reports
Letter of transmittal
Table of contents
List of gures
Executive summary
Introduction
Body
Conclusions
Recommendations
Appendix
Bibliography
Title page
Cover
enerally appear in bothformal and informalreports!
"ptional in informalreports!
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2010 Thomson South-Western
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