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  • 8/9/2019 Ch 10 Instructor Version

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    2010 Thomson South-Western

    Instructor Only Version

    CHAPTER 10CHAPTER 10

    Proposals andProposals and

    Formal ReportsFormal Reports

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    Chapter 10, Slide 3Mary llen !u""ey, Essentials of Business Communication, 8e

    Understanding BusinessUnderstanding BusinessProposalsProposals

    Definition

    # proposal is a persuasi$e do%ument desi&ned to

    moti$ate the reader to spend, ma'e, or sa$e

    money(Kinds

    )nternal * May ta'e the "orm o"

    +usti"i%ationre%ommendation report

    ternal * Soli%ited .respondin& to RFP/ orunsoli%ited .prospe%tin& "or usiness/ Formal * lon&, many parts )n"ormal * shorter, si main parts

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    Chapter 10, Slide Mary llen !u""ey, Essentials of Business Communication, 8e

    Informal

    proposals

    are usually

    presented in ! to

    "!page letters or

    memos and #a$e

    si% main parts&

    Cli%' i%onto see model

    )ntrodu%tion

    a%'&round

    Proposal

    Sta""in&

    ud&et

    #uthoriationre4uest

    Informal ProposalsInformal Proposals

    Adobe Acrobat

    Document

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    Chapter 10, Slide 5Mary llen !u""ey, Essentials of Business Communication, 8e

    )ntrodu%tion should pro$ide 6hoo'7 to %apture

    reader8s interest(

    a%'&round se%tion identi"ies prolems and

    &oals o" pro+e%t( Proposal dis%usses plan and s%hedule "or

    sol$in& eistin& prolem(

    Sta""in& se%tion des%ries %redentials and

    epertise o" pro+e%t leaders(

    ud&et indi%ates pro+e%t %osts(

    #uthoriation as's "or appro$al to pro%eed(

    Informal ProposalsInformal Proposals

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    Chapter 10, Slide 9Mary llen !u""ey, Essentials of Business Communication, 8e

    Formal proposals in%lude all the asi% parts o"

    in"ormal proposals ut may ha$e additional

    parts(

    Possile additional parts:; Copy o" RFP;

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    Chapter 1, Slide =Mary llen !u""ey, Essentials of Business Communication, 8e

    Chapter 10, Slide =Mary llen !u""ey, Essentials of Business Communication, 8e

    Parts of 'ormal and

    Informal Proposals

    Budget

    Aut#ori(ation

    Appendi%

    )enerally appear in *ot#formal and informal proposals+

    ,taffing

    -ptional in informal proposals+

    ,.#edule

    Ba./ground pro*lem purpose

    Introdu.tion

    ist of figures

    Ta*le of .ontents

    Title Page

    A*stra.t or summary

    etter of transmittal

    Copy of R'P 2optional3

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    7/31Chapter 1, Slide >Mary llen !u""ey, Essentials of Business Communication, 8e Chapter 10, Slide >Mary llen !u""ey, Essentials of Business Communication, 8e

    Resear%h

    se%ondarydata

    !enerateprimary

    data

    )llustratereport

    data

    ?r&anie

    report

    data

    @o%ument

    data

    Present

    the "inalreport

    'ormalReports

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    8/31Chapter 10, Slide AMary llen !u""ey, Essentials of Business Communication, 8e

    Resear.#ing ,e.ondary DataResear.#ing ,e.ondary Data

    Print Resour.es

    oo's

    Periodi%als

    ilio&raphi%

    indees su%h as

    Readers Guide

    Ele.troni. Data*ases

    Colle%tions o" ma&aine,

    neBspaper, +ournal

    arti%les amples

    ; SC? usiness Sour%e

    Premier

    ; Fa%ti$a

    ; #))n"orm

    ;

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    9/31Chapter 10, Slide 10Mary llen !u""ey, Essentials of Business Communication, 8e

    Resear.#ing ,e.ondary DataResear.#ing ,e.ondary Data

    T#e 4e* Produ%t data Mission statements

    Sta"" dire%tories Press releases Company neBs #rti%le reprints

    mployment in"ormation Fa%ts o" all 'inds lo&s .Belo&s/ "or %onsumer re$ieBs and

    opinions

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    Chapter 10, Slide 11Mary llen !u""ey, Essentials of Business Communication, 8e

    4e* ,ear.# Tips4e* ,ear.# Tipsand Te.#ni5uesand Te.#ni5ues

    Dse tBo or threesear%h tools(

    EnoB your sear%h

    tool( Dnderstand %ase

    sensiti$ity in 'eyBordsear%hes(

    Dse nouns as sear%hBords and as many asei&ht Bords in a 4uery(

    Dse 4uotation mar's(

    ?mit arti%les andprepositions(

    Proo"read your sear%hBords(

    Sa$e the est(

    Eeep tryin&(

    Consider sear%hin&lo&s, Bi'is, andso%ial netBor's(

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    Chapter 10, Slide 1Mary llen !u""ey, Essentials of Business Communication, 8e

    )enerating Primary Data)enerating Primary Data

    -*ser$ing e o+e%ti$e( uanti"y oser$ations(

    E%perimenting @e$elop ri&orous resear%h desi&n(

    Pay %are"ul attention to mat%hin&eperimental and %ontrol &roups(

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    Chapter 10, Slide 15Mary llen !u""ey, Essentials of Business Communication, 8e

    4#at to do.ument

    #nother personGs ideas, opinions,eamples, or theory

    #ny "a%ts, statisti%s, and &raphi%s that arenot %ommon 'noBled&e

    uotations o" another personGs a%tual

    spo'en or Britten Bords Paraphrases o" another personGs spo'en or

    Britten Bords

    Do.umenting DataDo.umenting Data

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    Chapter 10, Slide 19Mary llen !u""ey, Essentials of Business Communication, 8e

    -rgani(ing Report Data-rgani(ing Report Data

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    Chapter 10, Slide 1=Mary llen !u""ey, Essentials of Business Communication, 8e

    -rgani(ing Report Data-rgani(ing Report Data

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    Chapter 10, Slide 1>Mary llen !u""ey, Essentials of Business Communication, 8e

    e$els of Headings in Reportse$els of Headings in Reports

    The main points used to outline a report o"ten

    e%ome the main headin&s o" the Britten report(

    ; Ma+or headin&s are %entered and typed in old

    "ont(; Se%ond-le$el headin&s start at the le"t mar&in(

    ; Third-le$el headin&s are indented and e%ome

    part o" the para&raph

    Cli%' the i%on to $ieB a do%ument Bith

    headin&s(Adobe Acrobat

    7.0 Document

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    Chapter 10, Slide 1AMary llen !u""ey, Essentials of Business Communication, 8e

    Illustrating Report DataIllustrating Report Data

    Reasons to use $isual aids

    To %lari"y data

    To summarie important ideas

    To emphasie "a%ts and pro$ide

    "o%us To add $isual interest

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    Chapter 10, Slide 21Mary llen !u""ey, Essentials of Business Communication, 8e

    7at.#ing 8isual Aids7at.#ing 8isual Aids

    4it# -*9e.ti$es4it# -*9e.ti$es

    Ta*leTo shoB ea%t "i&ures and $alues

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    Chapter 10, Slide 22Mary llen !u""ey, Essentials of Business Communication, 8e

    7at.#ing 8isual Aids7at.#ing 8isual Aids

    4it# -*9e.ti$es4it# -*9e.ti$es

    00:

    Bar C#art

    To %ompare oneitem Bith others

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    Chapter 10, Slide 23Mary llen !u""ey, Essentials of Business Communication, 8e

    7at.#ing 8isual Aids7at.#ing 8isual Aids

    4it# -*9e.ti$es4it# -*9e.ti$es

    ine C#art

    To demonstrate%han&es in4uantitati$e datao$er time

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    Chapter 10, Slide 2Mary llen !u""ey, Essentials of Business Communication, 8e

    7at.#ing 8isual Aids7at.#ing 8isual Aids

    4it# -*9e.ti$es4it# -*9e.ti$es

    Pie C#art

    To $isualie a Bhole

    unit and theproportions o" its%omponents

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    Chapter 10, Slide 25Mary llen !u""ey, Essentials of Business Communication, 8e

    7at.#ing 8isual Aids7at.#ing 8isual Aids

    4it# -*9e.ti$es4it# -*9e.ti$es

    'lo6 C#art

    To display apro%ess or

    pro%edure

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    Chapter 10, Slide 2=Mary llen !u""ey, Essentials of Business Communication, 8e

    7at.#ing 8isual Aids7at.#ing 8isual Aids

    4it# -*9e.ti$es4it# -*9e.ti$es

    P#otograp# 7ap Illustration

    To a%hie$e authenti%ity, to spotli&ht a lo%ation,or to shoB an item in use(

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    Chapter 10, Slide 2>Mary llen !u""ey, Essentials of Business Communication, 8e

    Tips for Effe.ti$e UseTips for Effe.ti$e Useof 8isual Aidsof 8isual Aids

    E$aluate t#e audien.e( Consider the reader, the%ontent, your s%hedule, and your ud&et(

    Use restraint( @on8t o$erdo the %olor or desi&n(

    Be a..urate and et#i.al( @oule-%he%' your&raphi%sH don8t distort the $isuals( Cite sour%es Bhen

    usin& someone else8s "a%ts and data(

    Introdu.e grap#s( Pla%e the &raphi% %lose toBhere it is mentioned( plain its si&ni"i%an%e(

    C#oose an appropriate .aption or #eading(Dse "un%tional or tal'in& headin&s( .See Chapter A(/

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    Chapter 10, Slide 2AMary llen !u""ey, Essentials of Business Communication, 8e

    Parts of a 'ormal ReportParts of a 'ormal Report

    Prefatory Parts

    Title pa&e

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    Chapter 10, Slide 30Mary llen !u""ey, Essentials of Business Communication, 8e

    Parts of a 'ormal ReportParts of a 'ormal Report

    Body of Report

    )ntrodu%tion or a%'&round

    @is%ussion o" "indin&s

    Summary, %on%lusions, re%ommendations

    ,upplementary Parts of a 'ormal Report

    Footnotes or endnotes

    Wor's %ited, re"eren%es, or ilio&raphy

    #ppendi

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    Chapter 1, Slide 31Mary llen !u""ey, Essentials of Business Communication, 8e Chapter 10, Slide 31Mary llen !u""ey, Essentials of Business Communication, 8e

    Parts of 'ormal

    Reports

    Letter of transmittal

    Table of contents

    List of gures

    Executive summary

    Introduction

    Body

    Conclusions

    Recommendations

    Appendix

    Bibliography

    Title page

    Cover

    enerally appear in bothformal and informalreports!

    "ptional in informalreports!

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    2010 Thomson South-Western

    Instructor Only Version

    @@