Different has a name...

WINNER

BEST SPECIALIST BUSINESS TRAVEL

PRODUCT/PROVIDER

WINNER

BEST TRAVEL MANAGEMENT

COMPANY £50-£200 million UK annual sales

2013

Different has a name...

Travel drives business. It is both a cost and an investment. So you need a supplier that can save you money and provide the kind of service your customers expect from you. You need a supplier that understands your business as well as its own. What makes Chambers Travel Group stand out is our approach and philosophy.

That’s the Chambers Way.

No-one will work harder to understand your needs, think creatively; go the extra mile and do whatever it takes to exceed your expectations.

We’ve got bags of ideas and the experience to back them up. We always tell the truth and never forget we’re acting on your behalf.

We deal with organisations of all shapes and sizes.

Clients choose Chambers because we concentrate on getting the chemistry right. The right people, technology designed for the way you do business and the determination to deliver. That’s why we are helping companies across Europe to consolidate their travel spend,

maximise travel policy compliance and create great events. But most of all, we’re totally accountable. That’s why you can speak to me, anytime.

Bit different, don’t you think?

Chris Thelen CEO chris@chamberstravel.com +44 (0) 20 7429 9615

They are an exceptional Travel Management group and I would highly recommend their services.Nathan - CEO of a UK-based Software Company

“”

Travel Management• Europe-wide fulfilment of air,

rail, hotel & car rental• Spend consolidation, policy

implementation and compliance• Expense management, traveller

tracking & Duty of Care

Travel Consultancy• Strategy• Sourcing• Benchmarking

Technology• Bespoke travel software• Integration with 3rd party tools• Experts in online implementation

& integration

Events• Full-service event management• Hotel & venue sourcing• Group travel fulfilment

Elite clients• Travel management for senior

executives• Meticulous trip planning for

optimum return on investment• Dedicated 1-2-1 travel service

from experts

Private clients• Personal travel management service• Bespoke experiences• Support for family or corporate offices

Services

We deal with the same Chambers people everyday, which is really important to us. We love their can do approach. Really phenomenal.Li - UK Travel Manager for a leading PR agency

“”

ServicesFulfilment• Domestic or international • Air • Hotel • Rail • Ground transport • Passports & visas• Offline or online

Cost reduction• Full travel management service• Personal account management• Lowest fares/rates guarantee• Policy creation & implementation

Compliance• Online booking tools• Door-to-door expense tracking & management• Hotel billback• Forensic MI suite

Duty of care• 24 hour emergency assistance• Traveller tracking tools

Chambers Travel UK

Chambers Travel UK

We put client relationships first. Our service is based on understanding and mutual trust. Our business managers and travel consultants immerse themselves in their clients’ businesses to build up a complete understanding of the needs and challenges. Then we design a travel management service that’s a perfect fit.

This bespoke approach applies to everything we do. We always go the extra mile. We don’t just process travel bookings; each one is delivered with obsessive attention to detail. We make sure your travel budget goes as far as possible without compromising safety or convenience. And above all, we never lose sight of who we’re working for.

In fact, you could say we deliver the kind of service your customers would expect from you.

That’s the Chambers Way.

Individual as standard

Chambers Travel International

Organisations operating internationally often have separate travel policies, practices and cultures. Our expertise lies in consolidating spend across international borders and markets. Global connectivity, ticketing and local currency invoicing is the name of the game.

Like the other Chambers divisions our service is based on understanding and mutual trust. We combine pro-active business management with great service and a totally flexible way of working. We also have the infrastructure to deal with regional and international accounts from a central point or locally.

Our London centre and European network are staffed by multi-lingual teams in seven major European cities. In fact, we’re the only independent TMC who can offer truly Europe-wide fulfilment. As members of the GlobalStar network we have access to partner TMCs in 85 countries, giving us worldwide reach.

However complex the challenges we help our clients to bring about required cultural and behavioural change to make your travel programme work.

That’s the Chambers Way.

Chambers Travel International

Organisations operating internationally often have separate travel policies, practices and cultures. Our expertise lies in consolidating spend across international borders and markets. Global connectivity, ticketing and local currency invoicing is the name of the game.

Like the other Chambers divisions our service is based on understanding and mutual trust. We combine pro-active business management with great service and a totally flexible way of working. We also have the infrastructure to deal with way of working. We also have the infrastructure to deal with regional and international accounts from a central point or locally.

Our London centre and European network are staffed by multi-lingual teams in seven major European cities.In fact, we’re the only independent TMC who can offer truly Europe-wide fulfilment. As members of the GlobalStar network we have access to partner TMCs in 85 countries, giving us

However complex the challenges we help our clients to bring about required cultural and behavioural change to make your travel programme work.

That’s the Chambers Way.

Chambers Travel

Organisations operating internationally often have separate travel policies, practices and cultures. Our expertise lies in consolidating spend across international borders and markets. Global connectivity, ticketing and local currency

Like the other Chambers divisions our service is based on understanding and mutual trust. We combine pro-active business management with great service and a totally flexible way of working. We also have the infrastructure to deal with way of working. We also have the infrastructure to deal with regional and international accounts from a central point or locally.

Our London centre and European network are staffed by multi-lingual teams in seven major European cities.In fact, we’re the only independent TMC who can offer truly Europe-wide fulfilment. As members of the GlobalStar network we have access to partner TMCs in 85 countries, giving us

However complex the challenges we help our clients

Travel without frontiers

Chambers helped us consolidate our European travel programme. The results are impressive and I would highly recommend them.Astrid - Procurement Specialist for a Pharmaceutical Company

“”

ServicesEurope-wide fulfilment• Air - full service and low-cost carriers• Accommodation - hotels and serviced apartments• Rail – international• Ground transport• Passports & visas• Multi-lingual

Cost reduction• Spend consolidation• Specialist smart fares unit• Travel policy implementation & management • National • Regional • Global• Dedicated business manager

Compliance• Online and offline solutions• Door-to-door expense tracking & management• Traveller/booker behaviour management• Forensic MI suite

Duty of care• 24 hour emergency assistance• Traveller tracking tools

Chambers Travel International

The baseline review really identified areas where our business travel strategy was letting us down. It’s ultimately going to save us tens of thousands of pounds.Roberto - Finance Director for Construction Company

“”

ServicesStrategy• Baseline review and diagnostics• Supplier sourcing• Change management• Expense management

Performance• Market consolidation• Contract management• Project management• Strategic analysis• Expense review

Benchmarking• Processes• Governance

Chambers Travel Consultancy

Chambers Travel ConsultancyChambers Travel Consultancy

specialist in-house and external expertise gained in corporate environments all over the world, powered by best-in-class analytic tools.

Of course we can’t guarantee you’ll always like what we tell you, but our recommendations will be honest, un-biased and based on what your organisation needs.

That’s the Chambers Way.Our unique baseline review gets under your company’s skin to help us, and you, to understand the travel lifecycle across all your markets. After that we can advise you on how to streamline processes, plug leakage and leverage spend more effectively.

There are no standard approaches. Every methodology is tailored to fit your organisation’s culture and is deployed impartially. It’s a service delivered by

The biggest challenge in travel management is spend visibility. Especially in businesses that operate in different markets.Creating that visibility demands specialist help - which is where we come in.

Forensic travel management

The trouble with travel technology is that it never quite works the way you want it to. That’s because too many suppliers adopt a ‘one size fits all’ approach. We don’t.

We combine our own software with the best technology the industry has to offer. Our technology works across different platforms so travellers, finance and procurement all enjoy a consistent experience.

We believe it’s essential to understand your objectives, challenges and culture to design technology that moulds itself to your internal systems. We listen to our customers – a lot. Together we develop new features that streamline business processes and deliver a better end-to-end experience.

Whether it’s online adoption, approval, consistency of experience, driving down total trip or meeting cost, we know what works, and what doesn’t for all stakeholders.

That’s the Chambers Way.

Intelligent travel management

Chambers Travel Technology

I rely on Chambers traveller tools to organise my business travel, they’re brilliant and save me loads of time and stress.Rob - Sales Director for Global Consultancy firm

“”

Chambers Travel Technology

ServicesInnovative technologydeveloped in-house

• Superior traveller experience

• Smart trip planning at the touch

of a button

• Integration with online booking tools

Experts in online implementation and integration

• Configured to your business needs

• Taking your travel programme to the

next level

Integration with 3rd partysystems and tools

• Human Resources (HR)

• Finance

• Enterprise Resource Planning (ERP)

• Traveller security

• Meetings and event management

Web mobile for a consistentexperience across devices

“ We’ve only used Chambers for the last year but in that time you’ve surpassed our previous agency with your creativity & expertiseAmber - UK-based Personal Assistant to a Senior Director for a Global Pharmaceutical Company ”

Chambers Travel Events

Services• Full-service event management• Hotel & venue sourcing• Strategic meetings management• Incentive travel• Corporate hospitality• Group travel fulfilment

The alchemy of eventsSuccessful events deliver a cocktail of inspiration, impact and innovation.We specialise in events that need that extra spark of creativity or out of the box thinking.

Chambers Travel Events

We’ve created all kinds of events for 10 to 10,000 delegates all over the world. Our team is fully focussed on delivering the best possible event, every time. We achieve this because we work harder to understand your brand objectives and design tailor-made solutions.

Our technology suite includes delegate registration tools, delegate tracking, pre-event communication, expense management and post-event analytics. And because we offer an integrated travel and events service, we can provide a door-to-door service for any event, anywhere.

We don’t go in for a ‘one size fits all’ approach. Every proposal is bespoke. Above all we never forget that we’re responsible for your brand’s reputation.

That’s the Chambers Way.

Talented and capable, dedicated and professional... providers of an outstanding servicePierre - Managing Partner of an Equity Firm”

“

Chambers Travel Elite & Private Clients

ServicesElite clients

• Travel management for senior executives

• Meticulous trip planning for optimum return on investment

• Dedicated 1-2-1 travel service from experts

Private clients

• Personal travel management service

• Bespoke experiences

• Support for family or corporate offices

Chambers Travel Elite & Private Clients

We understand that time is money. That’s why we take care of everything. Attention to detail and absolute discretion at all times are guaranteed

Company travel policies don’t always fit the distinctive needs of senior executives. That’s why Chambers’ Elite provides a highly specialised service for senior corporates with busy or complicated lives.

Our Private Client division specialises in tailoring holidays and personal travel management for people who value service above all else.

Chambers’ services for Elite and Private Clients are only available to members.

Everything we do is unique to each individual. Our business is built on relationships so we’ll work hard to win and keep your trust. A personal account manager will always deal with you.

It goes beyond travel. We do whatever it takes. And conventional doesn’t come as standard.

That’s the Chambers Way.

It’s all about you

United Kingdom

Chambers Travel Group Ltd Head Office Broken Wharf House 2 Broken Wharf London EC4V 3DT

Tel: +44 (0) 20 7429 9600

Chambers Travel Management Ltd 5th Floor The Hatrack 144 St Vincent Street Glasgow G2 5LQ

Tel: +44 (0) 141 223 1700

Netherlands

Chambers Travel Management BV Top Naefflaan 38 1183BS Amstelveen Netherlands

Tel: +31 (0) 207 143 510

France

Chambers Travel Europe SAS 63 bis Avenue Ledru Rollin Paris 75012 France

Tel: +33 (0) 153 46 16 92

Web: www.chamberstravel.com Email: sales@chamberstravel.com

Germany

Chambers Travel Management GmbH Friedrichstrasse 231 10969 Berlin Germany

Tel: +49 (0) 302 215 1015

Switzerland

Chambers Travel Management GmbH 3rd Floor Bahnhofstrasse 9 6340 Baar Switzerland

Tel: +41 (0) 44580 7195

Sweden

Chambers Travel Management AB Sergels Torg 12, 12th floor PO Box 162 85 SE-103 25 Stockholm Sweden

Tel: +46 (0) 8 06 85492