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© Vrioni Consulting 2013 changemanagementconference.com © Vrioni Consulting 2013

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© Vrioni Consulting 2013 changemanagementconference.com © Vrioni Consulting 2013

© Vrioni Consulting 2013

Change Crowdsourcing – the power of Gaming

Albana Vrioni change management practitioner

Vrioni Consulting s.p.r.l.

© Vrioni Consulting2013

© Vrioni Consulting 2013

Change Crowdsourcing …

... when Co-CREATIVE leadership leverages on

web-based SOCIAL Technologies to DELIVER incredible CHANGE results!

© Vrioni Consulting 2013

Outline

• About Change CROWDSOURCING • Prerequisites for Change Crowdsourcing • Change crowdsourcing in action • Interactive session- Play to “change” • Concluding points

© Vrioni Consulting 2013

… turning into reality!

© Vrioni Consulting 2013

.. Participative online activity

varying knowledge, heterogeneity, numbers,

an open call,

voluntarily undertake tasks

solving problems CO-CREATING

the “TO-BE”

Cloud INNOVATION

COMMUNITY building

Active creativity Knowledge sharing

Funding

Civic ENGAGEMENT

CHANGE Crowdsourcing

Workplace simulation

© Vrioni Consulting 2013

Clients

Suppliers

Employees

Collaborators

Gurus

Partners

Communities

The Co-created “to-be” has wider impact

“The amount of knowledge and talent dispersed in the crowd has always outstripped our capacity to harness it. Crowdsourcing corrects it”. J. Howe.

© Vrioni Consulting 2013

The Co-created “to-be” is embraced faster

“Tell me, I’ll forget. Show me, I’ll remember. INVOLVE me, I’ll UNDERSTAND.” Chinese proverb

© Vrioni Consulting 2013

For it to happen…

© Vrioni Consulting 2013

For it to happen…

© Vrioni Consulting 2013

For it to happen…

© Vrioni Consulting 2013

For it to happen…

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For it to happen…

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Disturbing the system

.”

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Emergence of Burning Platform

“EMERGING”

Representative

GENERATIVE Reality check

 …  a  tale  of  courage  and  tenacity  …  in  depar2ng  from  the  current  state  of  affairs.    

© Vrioni Consulting 2013

Spurring creativity & innovation

“a networked organization

allows linking the dots of

talent germs hidden in the

DIVERSITY…” http://dimitros.net

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Building DIALOGUE

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Change Crowdsourcing in ACTION

© Vrioni Consulting 2013

Architect of an open world!

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The change project: DIVERSIBULL

http://commons.wikimedia.org/wiki/File:Steve_Jobs_and_Bill_Gates_(522695099).jpg

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Managing change – the groundwork

2.7

2.22.2

2.8

3

2.3

3

3 3

2,6

Family / Collaboration

Market / Competitiveness

Process / Efficiency

Creativity / Uniqueness

© Vrioni Consulting 2013

Crowdsoucing change: Ideas@Bull

Why change crowdsourcing for DIVERSIBULL? Diversibull_SVU-VS1.MOV

© Vrioni Consulting 2013

Employee participation 79%

50% in response to communications

PARTICIPATION in improvement actions

Review HRM practices

What is the most important outcome? Diversibull_SVU_VS2.MOV

© Vrioni Consulting 2013

Interactive Session

Play to Change!

© Vrioni Consulting 2013

© Vrioni Consulting 2013

An interactive session – Play to “change”

“I need to change the business

model. How can I drive engagement of employees in the last years of their career

(15% of my workforce)? ”

… illustration...

© Vrioni Consulting 2013

An interactive session – Play to “change”

url: http://www.yambla.com/acmp Sign up to create your personal account User: your email Password: select password

Enter a new idea Comment on an idea Add to an idea Analyse an idea: SWOT Support an idea Drop an idea

© Vrioni Consulting 2013

An interactive session – Results

© Vrioni Consulting 2013 © Vrioni Consulting 2013

© Vrioni Consulting 2013

A Leadership call!

• Change Crowdsourcing: –  A STRATEGY not a tactic –  Readiness to OPEN UP –  Co-creative change leadership

© Vrioni Consulting 2013

a VISION– not a tool!

• No TRUST– no participation! • Gaming – from specific to SYSTEMIC • GOOD idea – BAD idea • CHAOS of creativity vs. ORDER in actions

© Vrioni Consulting 2013

A reality checkpoint!

• Generations - from conflict to Synergy! • Behind games – behind INNOVATION • “Your” talent – competitor’s potential

© Vrioni Consulting 2013

Change Crowdsourcing through GAMING

© Vrioni Consulting 2013

© Vrioni Consulting 2013

“The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself.

Therefore, all progress depends on the unreasonable man.” George Bernard Shaw

Food for thought …