changing the conversation: making the case for funding deferred maintenance [appa 2014]

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Virginia State University Wagner College Washburn University Wellesley College Wesleyan University West Chester University of Pennsylvania West Virginia Health Sciences Center West Virginia University Western Connecticut State University Western Oregon University Westfield State University Wheaton College (MA) Whitworth University Widener University Williams College Williston Northampton School Worcester State University Xavier University Yeshiva University Youngstown State University Changing the Conversation Making the Case for Funding Deferred Maintenance. July 22, 2014

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We are at a unique point in the history of managing higher education campuses. Two historic waves of building construction, 1955-1975, and 1995-2010 are increasing demands for capital investments at a time when resources available are limited. Traditional strategies for funding deferred maintenance (DM) will not work in the future. There is just too much backlog to be addressed at the time life cycles of newer buildings are coming due. Facilities leaders know that there is a cost of waiting to fund DM projects: higher capital costs, program disruption and higher operational costs. But making the case to senior management for funding facilities sooner rather than later is a challenge as they try to balance funding facilities vs. funding faculty salaries and increase student financial aid. In this session, participants learn from facilities leaders from California public and private campuses who have worked with Sightlines to package the DM needs into investment portfolios and successfully make the case for funding.

TRANSCRIPT

Page 1: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Virginia State UniversityWagner College

Washburn UniversityWellesley College

Wesleyan UniversityWest Chester University of

PennsylvaniaWest Virginia Health Sciences Center

West Virginia University Western Connecticut State University

Western Oregon UniversityWestfield State University

Wheaton College (MA)Whitworth University

Widener UniversityWilliams College

Williston Northampton SchoolWorcester State University

Xavier UniversityYeshiva University

Youngstown State University

Changing the ConversationMaking the Case for Funding Deferred Maintenance.

July 22, 2014

Page 2: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

University of San Francisco

Founded: 1855Control: Private, Jesuit TraditionCarnegie Class: Doctoral/

ResearchStudents: 10,130GSF: 2.2MBuildings: 28

Page 3: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

San Diego State University

Founded: 1897Control: Public, CSU SystemCarnegie Class: Research-HighStudents: 32,759GSF: 8.5MBuildings: 111

Page 4: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

4

Who Partners with Sightlines?Robust membership includes colleges, universities, consortia, and state systems

Serving the Nation’s Leading Institutions:

• 19 of the Top 25 Colleges*• 17 of the Top 25 Universities*• Flagship Public Universities in 32 States• 8 of the 12 Ivy Plus Institutions• 12 of the 14 Big 10 Institutions

* U.S. News 2014 Rankings

Sightlines is proud to announce that:

• 450 colleges, universities, and K-12 institutions are Sightlines clients, including over 300 ROPA members.

• 93% of ROPA members renewed in 2013

• We have clients in 44 states, the District of Columbia, and Canada

• 57 institutions became Sightlines members in 2013

Sightlines advises state systems in:

• Alaska• California• Connecticut• Hawaii• Maine• Massachusetts• Minnesota• Mississippi• Missouri• New Hampshire• New Jersey• New York• Oregon• Pennsylvania• Texas

Page 5: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

The Sustainability of Higher Education is in Question

Federal and state funding levels for higher education have fallen to historic lows with no near term vision for recovery.

Demographic shifts have led to level or declining enrollments in traditional students

Affordability of education has expanded student debt, capped tuition growth, and increased dependency on Pell Grants.

Tuition dependency has grown, operating margins have fallen, and balance sheets have weakened.

Administrative and support costs have grown compared to education costs.

Page 6: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

The Sustainability of Higher Education is in Question

Page 7: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Moody’s “Outlook”Tuition Growing as Government Support Diminishes

Page 8: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Traditional Student Enrollments Declining

2,000,000

2,200,000

2,400,000

2,600,000

2,800,000

3,000,000

3,200,000

3,400,000

Actual & Projected High School Graduates

Source: National Center for Higher Education Statistics (nces.ed.gov)

ProjectedActual

Page 9: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Moody’s “Outlook”US Higher Education Outlook Negative in 2013 – January 2013

Page 10: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Moody’s “Outlook”Growing Dependence on Financial Aid & Pell Grants

Page 11: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

“Approximately one-third of all colleges and universities have financial statements that are significantly weaker than they were several years ago.”

Denneen & Dretler, The Financially Sustainable University

Higher Education’s Liquidity Crisis

Page 12: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Bain & Company’s PerspectiveThe Financially Sustainable University – October 2013

www.the sustainableuniversity.com

% Increase In Key

Components of Higher Ed.

Costs 2008-2012

Page 13: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Bain & Company’s PerspectiveThe Financially Sustainable University – October 2013

www.the sustainableuniversity.com

Expenses as % of Revenue

Equity as % of

Assets

Page 14: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Bain & Company’s PerspectiveThe Financially Sustainable University – October 2013

www.the sustainableuniversity.com

Page 15: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Delta Cost Project - February, 2014Labor Intensive or Labor Expensive?Changing Staffing and Compensation Patterns in Higher Education

Overview of Findings1. Growth in administrative jobs was widespread across higher

education2. Colleges and universities have invested in professional jobs that

provide non instructional student services, not just business support3. Part-time faculty/graduate assistants typically account for at least half

of the instructional staff in most higher education sectors4. Part-time faculty (and graduate assistants) provided additional

capacity but replaced new, full-time positions

Page 16: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Delta Cost Project - February, 2014Labor Intensive or Labor Expensive?Changing Staffing and Compensation Patterns in Higher Education

Conclusions1. As the ranks of managerial and professional

administrative workers grew, the number of faculty and staff per administrator continued to decline.

2. Administrative costs are rising faster than other costs.3. Faculty salaries were not the leading cause of rising

college tuitions during the past decade.

Page 17: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Prioritizing Academic Programs and ServicesRobert C. Dickeson & Stanley O. Ikenberry.

• Emphasis on Learning

• Concentrating on Public Purpose

• Focusing on Benefits

• Public & Private Economic Benefits

• Public & Private Social Benefits

• Focusing on Competencies

Keys for Future Mission Objectives

Page 18: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Setting PrioritiesConsider Academic Prioritization Directions

To permit a synthesis of quantitative and qualitative indicators that will facilitate meaningful prioritization, I recommend using ten criteria:

1. History, development, and expectations of the program2. External demand for the program3. Internal demand for the program4. Quality of program inputs and processes5. Quality of program outcomes6. Size, scope, and productivity of the program7. Revenue and other resources generated by the program8. Costs and other expenses associated with the program9. Impact, justification, and overall essentiality of the program10. Opportunity analysis of the programExcerpt From: Robert C. Dickeson & Stanley O. Ikenberry. “Prioritizing Academic Programs and

Services.” Wiley, 2010-05-11. iBooks.

Program Value

Economic Evaluation

Institutional Impact

Page 19: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Sightlines PerspectiveBalance Sheets Are UnderstatedFacilities Overhead Must Be ManagedCapital Investment Coordination to Mission

Page 20: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Your Largest AssetBalance Sheets Understate Importance of Physical Assets

0%

10%

20%

30%

40%

50%

60%

70%

80%

Selective LiberalArts

Private LargeUniv.

ComprehensiveUniv.

Public Univ.

PPE % of Assets PPE Adj. to Net Assets

Page 21: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

21

Two waves of construction hitting major life cyclesFirst wave of buildings are now 50 years old; second wave nears 25 years old

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%GSF by Construction Year

Sightlines is tracking over 1.3B GSF annually

39% 21%

Page 22: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

$-

$1.00

$2.00

$3.00

$4.00

$5.00

$6.00

$/ G

ross

Sq.

Ft.

Annual Capital One-Time Capital

Capital Profile – Investment by Funding Source

Public Average Private Average

Page 23: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

The Impact of Higher Annual Capital Investments:Slower Backlog Growth

$50

$60

$70

$80

$90

$100

$110

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

Bac

klog

-$/

GSF

Private Public

Page 24: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Traditional Facilities PlanningKey Decisions have tended to be segregated rather than integrated

SpaceOpportunistic

More Driven by Funding and Program than Core Mission

SpaceOpportunistic

More Driven by Funding and Program than Core Mission

Capital $Annual Capital

Investments that React to Emerging

Needs

Capital $Annual Capital

Investments that React to Emerging

Needs

OperationsIncrease

Efficiencies &Reduce Services to Lower Costs

OperationsIncrease

Efficiencies &Reduce Services to Lower Costs

Page 25: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

We Need to Change the ConversationLanguage that Drives Effective Policies for…

SpaceRelease The

Hidden Value in Balance Sheets

SpaceRelease The

Hidden Value in Balance Sheets

Capital $Multiyear Plans

that Align to Mission, & Risk

Capital $Multiyear Plans

that Align to Mission, & Risk

OperationsImprove

Effectiveness & Lower Facilities

Overhead Impact

OperationsImprove

Effectiveness & Lower Facilities

Overhead Impact

Page 26: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

We Need to Change the ConversationLanguage that Drives Effective Policies Assures Long Term Change that “Sticks”

We need a conversation regarding facilities that:> Treats facilities management as core to the university

business model;> Integrate Space Management, Capital Investment &

Operations to align facilities operations and capital investment with institutional mission and finance;

> Uses concepts of endowment management to contextualize investment decisions, mitigate risk, and diversify the facilities portfolio;

> Use predictive analysis to focus on outcomes;> Constantly measure performance to goals and react quickly to

inevitable directional changes.

Page 27: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Vocabulary: Step One in Changing the Conversation

27

Operations Effectiveness

The effectiveness of the facilities 

operating budget, staffing, 

supervision, and energy 

management

Service

The measure of service process, the maintenance quality 

of space and systems, and the customers opinion of service delivery

Annual Stewardship

The annual investment needed to ensure buildings 

will properly perform and reach their useful life 

“Keep‐Up Costs”

Asset Reinvestment

The accumulated backlog of repair & modernization needs and the definition of 

resource capacity to correct them. 

“Catch‐Up Costs”

Ass

et V

alue

Cha

nge

Ope

ratio

ns S

ucce

ss

ROPA Radar ChartROPA Radar Chart

Annual Stewardship

Ass

et

Rei

nves

tmen

t

Operating

Effectiveness

Service

Page 28: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Building Portfolio Solution

Page 29: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Bottom Up, Top Down Approach

Project Identification• Inventory•Interviews•Other studies

Project Codification•Timeframe•Package•Investment Criteria

Project Selection•Project scores•Meet investment objectives

Building Portfolio Creation•Group Buildings•Outline investment strategies Funding

Identification•What financial resources are available?

Funding Allocation•By Portfolio•By Investment Criteria

Multi-year capital

investment plan

Page 30: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Developing a comprehensive Project Inventory

Spring 2013883 Projects in the original ISES database

$336 M in total project costsAssessing the total needs in 41 facilities on campus

• On-campus supervisor interviews• Phone call supervisor interviews• Integration of multiple campus needs reports

Summer 20131,320 Projects in the working Sightlines database

$351 M in total project costsAssessing the total needs in 31 facilities on campus

Page 31: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Project List DefinitionsReview of categorizations and terms

Project Category

> Repair/Maintenance: Replacement of components that have failed or are failing, or planned replacement at the end of a component’s life expectancy. (Facility Driven)

> Modernization: Replacement of components before the end of their life expectancy. (Program Driven, or Upgrades)

Timeframe> A: 1-3 years

> B: 4-7 years

> C: 8-10 years

> X: no work in the 10 year horizon

$152A

$125B

$74C

$0

$50

$100

$150

$200

$250

$300

$350

$400

Total

Mill

ions

$171

$180

$0

$50

$100

$150

$200

$250

$300

$350

$400

Total

Mill

ions

Repair/Maintenance

Modernization

Page 32: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Identified Needs by SystemTimeframes A, B, & C only – excluding new construction, infrastructure, and grounds

$0

$20

$40

$60

$80

$100

$120

HVAC Electrical Plumbing Safety/Code ExteriorShell

Interior Shell Mechanical

Tota

l Nee

d, $

in m

illio

ns

Identified Needs by System, by Timeframe

A (1-3 years) B (4-7 years) C (8-10 years)

Page 33: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

A look at building needs over the next 10 yearsBuildings with the highest $/GSF need

$0$20$40$60$80

$100$120$140$160

$/G

SF

Building Needs Greater Than $100/GSF

A (1-3 years) B (4-7 years) C (8-10 years)

Page 34: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Building Portfolios

Page 35: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Defining a multi-year investment plan“Picking projects with a purpose”

ApplyBuilding Portfolio

& Timeframe

ApplyInvestment Criteria &

Timeframe

Multi-Year Project

Plan

Geographic, Program, Transitional, & Years

Reliability, Asset Preservation, Program, Economic Opportunity,

Safety/Code & Years

Full Inventory of Projects

Electrical, Plumbing, HVAC,

Mechanical, Exterior, Interior,

Safety…

How Do You Target

Projects

?

Building Portfolio Process

Cur

rent

Cha

lleng

eP

ropo

sed

Sol

utio

n Full Inventory of Projects

Electrical, Plumbing, HVAC,

Mechanical, Exterior, Interior,

Safety…

Pick Projects

Page 36: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Identifying Building PortfoliosDiversifying needs, risk/exposure and consequent investment

Not all buildings are created equal.

Campus is too complex to manage by a single strategy.

Break down the included buildings into “building portfolios” that are reflective of the program’s mission and strategic directions.

Guide investment to portfolios in a multi-year strategy, as opposed to “pay-as-you-go” project by project investment.

Page 37: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Clustering buildings based on the three broad institutional goals of student success, research & creative endeavors, and community & communication.

Strategic Campus Plan – Building on Excellence

Student Success

Research & Creative

Endeavors

13 Buildings Included:

• Chem. Science Lab• Engineering & Lab• Geology/Math• Life Science N.• Physics• Astronomy• Art N. and S.• Dramatic Arts• Little Theatre• Music

Community & Communication

3 Buildings Included:

• Fowler Athletics• Peterson Gym• Manchester Hall

Grounds Needs

Support

2 Buildings Included:

• Hardy Memorial Tower

• Administration

Utility Infrastructure

General Support:

13 Buildings Included:

•Adams Humanities •Arts & Letters•Communication•Education•Educ. & Business•Exercise/Nutrition•Geography•Hepner•Industrial Tech• Love Library•N. Education•Professional Studies

Page 38: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Evaluating a building’s valueResearch funding, usage, and total need

0

2

4

6

8

10

12

14

16

18

20

0 5 10 15 20 25 30

Res

earc

h Fu

ndin

g Va

lue

Station Capacity ValueLow research

funding

High research funding

Fewer stations

More stations

High Research High Use

High ResearchLow Use

Low ResearchHigh Use

Low ResearchLow Use

Adams HumanitiesArt NorthArt SouthPhysics -

Astronomy

Professional Studies & Fine Arts

Administration

Page 39: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Capital Planning Support

Page 40: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Total project spending – General SupportSpending $4.0M on average annually

$0.0

$1.0

$2.0

$3.0

$4.0

$5.0

$6.0

$7.0

$8.0

FY2008 FY2009 FY2010 FY2011 FY2012 FY2013

Millions

Total Capital Spending

Avg. $4.0M

FY2008-2013 Average Annual SpendingSDSU $1.69/GSF

National Average $5.09/GSF

Public Institutions $4.95/GSF

2013 SDSU $2.91/GSF

Page 41: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

10 year funding strategy

$86$95

$46

$9$12

$9

$21$28

$21

$36

$48

$36

$0.0

$10.0

$20.0

$30.0

$40.0

$50.0

$60.0

$70.0

$80.0

$90.0

$100.0

1 to 3 Years 4 to 7 Years 8 to 10 years

Millions

Funding Opportunities

Historical Funding Strategy• $3M/Year• $30M over 10 years• Addressing 17% of the

Timeframe A & B projects

Aggressive Funding Strategy• $7M/Year• $70M over 10 years• Addressing 39% of the

Timeframe A & B projects

National Average• $12M/Year• $120M over 10 years• Addressing 66% of the

Timeframe A & B projects

Page 42: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]
Page 43: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

2008… Identifying the Needs

Page 44: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

44

Total campus needs740+ Projects Totaling $175M

Total Project Inventory$175M

Building & Infrastructure

Repair$35M

Modernization$65M

Life Cycle$75M

Total Project Inventory$175M

Timeframe assignment: Sightlines relied upon USF’s staff’s knowledge of campus asset conditions and age to assign timeframes to each project. All dollar amounts are shown in current dollars.

Page 45: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

45

Identify and coordinate overlapTotal Building Portfolio Solution Needs

$175.3M

$154.6M

Projects where the repair and modernization work overlap

Page 46: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

46

Profile of the identified need

Priority A B C Total

Repairs $26,188,500 $538,000 $1,147,000 $27,873,500

Modernization $12,869,600 $49,687,400 $1,673,000 $64,230,000

Life cycle $300,00 $33,196,500 $29,002,500 $62,499,000

Total $39,358,100 $83,421,900 $31,822,500 $154,602,500

Page 47: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Building Portfolio

Apartments

Lone Mountain

Main Campus

Renovation

Perimeter 

College of Professional StudiesHarney Science CenterLone Mountain Pacific Rim Conference Center-Phelan HallPhelan/McLaren/MalloySchool of EducationUnderhill Classrooms

47

Defining the building portfolios

Page 48: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

48

Portfolio investment plan - $7m / Yr.

Row Labels A B C Grand Total A % B % C % Total $Apartments 214,000$ 606,500$ 305,500$ 1,126,000$ 230,500$

Reliability 11,000$ 11,000$ 100% 11,000$ Asset Preservation 43,000$ 61,000$ 116,500$ 220,500$ 100% 50% 0% 73,500$ Space 160,000$ 519,500$ 189,000$ 868,500$ 75% 0% 0% 120,000$ Safety/Statutory 26,000$ 26,000$ 100% 26,000$

Lone Mountain 6,260,000$ 6,836,000$ 10,499,000$ 23,595,000$ 8,667,750$ Reliability 80,000$ 80,000$ 100% 80,000$ Asset Preservation 2,328,000$ 4,505,000$ 3,440,000$ 10,273,000$ 100% 50% 0% 4,580,500$ Economic Opportunity 450,000$ 700,000$ 1,150,000$ 100% 0% 450,000$ Space 3,147,000$ 1,852,000$ 5,677,000$ 10,676,000$ 75% 25% 0% 2,823,250$ Safety/Statutory 705,000$ 29,000$ 682,000$ 1,416,000$ 100% 100% 0% 734,000$

Perimeter 2,703,500$ 10,983,000$ 6,052,000$ 19,738,500$ 4,812,950$ Reliability 400,000$ 400,000$ 100% 400,000$ Asset Preservation 1,702,500$ 1,320,000$ 3,189,000$ 6,211,500$ 100% 50% 0% 2,362,500$ Economic Opportunity 750,000$ 750,000$ 0% -$ Space 9,663,000$ 1,950,000$ 11,613,000$ 15% 0% 1,449,450$ Safety/Statutory 601,000$ 163,000$ 764,000$ 100% 0% 601,000$

Main Campus 16,289,600$ 28,096,000$ 10,774,000$ 55,159,600$ 20,817,600$ Reliability 837,000$ 837,000$ 100% 837,000$ Asset Preservation 7,239,000$ 5,701,000$ 4,299,000$ 17,239,000$ 75% 50% 0% 8,279,750$ Economic Opportunity 34,000$ 1,198,000$ 2,833,000$ 4,065,000$ 100% 100% 25% 1,940,250$ Space 6,890,600$ 21,051,000$ 1,220,000$ 29,161,600$ 75% 15% 0% 8,325,600$ Safety/Statutory 1,289,000$ 146,000$ 2,422,000$ 3,857,000$ 100% 100% 0% 1,435,000$

Renovation 13,891,000$ 36,900,400$ 4,192,000$ 54,983,400$ 15,388,140$ Reliability 1,822,000$ 1,822,000$ 100% 1,822,000$ Asset Preservation 5,768,000$ 17,887,400$ 1,674,000$ 25,329,400$ 55% 10% 0% 4,961,140$ Economic Opportunity 1,540,000$ 1,540,000$ 25% 385,000$ Space 5,561,000$ 18,475,000$ 667,000$ 24,703,000$ 75% 15% 0% 6,942,000$ Safety/Statutory 740,000$ 538,000$ 311,000$ 1,589,000$ 100% 100% 0% 1,278,000$

Grand Total 39,358,100$ 83,421,900$ 31,822,500$ 154,602,500$ 49,916,940$

Total Investment Need Investment Plan of $7.1 Million / Yr

Page 49: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

… 2013 Review

Page 50: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Summary of main points

• A larger percentage of campus is approaching the 25 year threshold, a point in which many major building systems reach the end of their useful life

• Heavier campus traffic adds to operational stress and can shorten life cycles• Higher regional cost influences resources needed to operate campus

Physical profile overview

• Similar staffing resources are producing competitive results in spite of regional costs

Operations performance remains competitive with peers

• Larger infusions of one-time capital have allowed USF to begin to stabilize and buy-down the backlog of deferred maintenance and modernization need

• USF has smartly directed a larger portion of capital toward core building assets, seeing results in electricity reductions

Spending practices stabilize backlog

Page 51: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Space Profile

Page 52: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Age profile shows shiftsLarge portions of space shifting to older age categories

31%25%

12%21%

11% 22%40% 25%

39% 27% 17% 30%

19%25%

30%25%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

USF 2004 USF 2009 USF 2013 Peers 2012*

% o

f Tot

al C

ampu

s G

SF

Campus Age by Category

Under 10 10-25 25-50 Over 50

*0%

29%

23%

48%

12%

40%

17%

30%

0%

10%

20%

30%

40%

50%

60%

0 - 10 10-25 25-50 50+

% o

f GSF

Construction vs. Renovation Age

Construction AgeRenovation Age: Adjusted age to reflect any major renovations

: Using the original date of construction

*Note: Schiavo does not come online until FY14

Construction Age >25 Years: 71%Renovation Age >25 Years: 47%

Page 53: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Age profile shows shiftsLarge portions of space shifting to older age categories

31%25%

12%21%

11% 22%40% 25%

39% 27% 17% 30%

19%25%

30%25%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

USF 2004 USF 2009 USF 2013 Peers 2012*

% o

f Tot

al C

ampu

s G

SF

Campus Age by Category

Under 10 10-25 25-50 Over 50

*0%

29%

23%

48%

12%

40%

17%

30%

0%

10%

20%

30%

40%

50%

60%

0 - 10 10-25 25-50 50+

% o

f GSF

Construction vs. Renovation Age

Construction AgeRenovation Age: Adjusted age to reflect any major renovations

: Using the original date of construction

*Note: Schiavo does not come online until FY14

Construction Age >25 Years: 71%Renovation Age >25 Years: 47%

58% 52% 47% 55%

Page 54: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

0%

20%

40%

60%

80%

100%

USF B C D E F G H I

Construction Cost Comparison

0.00.51.01.52.02.53.03.5

USF B C D E F G H I

Tech Rating

Regional costs offset inherent efficiencies

Institutions arranged by increasing tech rating

0

20

40

60

80

100

USF B C D E F G H I

Building Intensity

Bui

ldin

gs/1

M G

SF

Tech

Rat

ing

(1-5

)

Construction-related labor & materials are 15% more

expensive for USF than for peers

Less air conditioning Fewer & larger buildings

0%

20%

40%

60%

80%

100%

USF B C D E F G H I

Cost of Living Comparison

Local cost of living averages 37% higher than peers

Page 55: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Campus remains more dense than peersHigher density impacts operational efficiency & building life cycles

- 50

100 150 200 250 300 350 400 450 500 550

2006 2007 2008 2009 2010 2011 2012

Density – FY13

USF

Peers

2006 2007 2008 2009 2010 2011 2012 2013

Liberal Arts Comprehensive University Large Urban Univ. Community College

Density FactorPeers University of San Francisco

Use

rs/1

00k

GSF

Page 56: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Operational Performance

Page 57: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Regional costs and campus profile impact expensesRegionally adjusting USF’s expenditures brings $/GSF closer to average

$-

$1.00

$2.00

$3.00

$4.00

$5.00

$6.00

$7.00

$8.00

$9.00

$10.00

USF B C D E F G H I $-

$1.00

$2.00

$3.00

$4.00

$5.00

$6.00

$7.00

$8.00

$9.00

$10.00

USF B C D E F G H I

Facilities Operating Expenditures Regionally Adjusted Expenditures

$/G

SF

Page 58: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Operations overview shows similar resources

Maintenance FY09 FY13 Peers

Staffing (GSF/FTE): 88,518 86,104 89,544

Supervision (FTE/Super): 10.1 11.4 12.0

Materials ($/GSF): $0.42 $0.29 $0.27

General Repair (1-5): 4.1 4.2 3.9

Custodial FY09 FY13 Peers

Staffing (GSF/FTE): 35,021 34,802 37,999

Supervision (FTE/Super): 13.8 12.3 21.8

Materials ($/GSF $0.12 $0.16 $0.14

Cleanliness (1-5): 4.3 4.3 4.2

Grounds FY09 FY13 Peers

Staffing (Acres/FTE): 5.1 6.9 11.3

Supervision (FTE/Super): 5.1 4.3 19.0

Materials ($/Acre): $1,411 $2,065 $742*

Grounds (1-5): 3.8 4.3 4.2

2

3

4

5

-

50,000

100,000

150,000

A B C D E F G H USF

Maintenance Coverage vs. General Repair

2

3

4

5

-

20,000

40,000

60,000

A B C D E F G H USF

Custodial Coverage vs. Cleanliness

2

3

4

5

-

5

10

15

20

A B C D E F G H USF

Grounds Coverage vs. Score

Scores have improved over 5 years, remain above peers

GSF

/FTE

GSF

/FTE

Acr

es/F

TE

*E&F are also urban institutions and average $1,800/Acre for grounds materials

Institutions arranged by density factor

Page 59: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Capital Profile

Page 60: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

$10.8 $8.4 $14.9

$9.4

$25.0 $22.5

$8.9

$18.1

$26.3

$14.3

$4.4 $8.1

$6.0

$2.0

$0.1 $3.3

$2.6

$13.5

$20.3 $41.2

$0.0

$10.0

$20.0

$30.0

$40.0

$50.0

$60.0

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

Mill

ions

Total Capital Spending

Existing Space

Total capital spending including new constructionSpending $26M on average

$15.2 $16.5 $20.9 $11.4 $25.1 $25.8 $11.5 $31.5 $46.6 $55.5

New Space/ Non-Facilities

Page 61: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Capital investment into existing facilitiesSpending nearly $16M on average – excludes new buildings

$2.9 $2.4 $2.4 $5.3 $5.7 $4.4 $3.8 $2.7 $5.6 $4.4$7.9 $6.0

$12.5 $4.1

$19.3 $18.1

$5.1$15.4

$20.7

$9.9

$0.0

$10.0

$20.0

$30.0

$40.0

$50.0

$60.0

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

Millions

Reinvestment into Existing Facilities

Annual Stewardship Asset Reinvestment

10 Year Mix

75%

25%

$10.8 $8.4 $14.9 $9.4 $25.0 $22.5 $8.9 $18.1 $26.3 $14.3

Page 62: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Defining stewardship investment targets

$26.3

$9.7$7.3

$10.8

$5.4

$0

$5

$10

$15

$20

$25

$30

3% Replacement Value Life Cycle Need(Equilibrium)

Functional Obsolescence(Target)

Mill

ions

Calculated FY13 Stewardship Targets

Envelope/Mechanical Space/Program

Depreciation Model Sightlines Model

Current Replacement Value - $876M

Life cycle need is discounted to account for intentional

deferral and churn of space

Page 63: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Stewardship spending fluctuates more than peersUSF put 71% of Stewardship into envelope/mechanical vs. peers’ 58%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2006 2007 2008 2009 2010 2011 2012 2006 2007 2008 2009 2010 2011 2012 2013

Stewardship Investment vs. TargetPeers University of San Francisco

Avg.: 36% Avg.: 37%

Page 64: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

$0.0

$5.0

$10.0

$15.0

$20.0

$25.0

$30.0

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

Mill

ions

Reinvestment into Existing Facilities

Annual Stewardship Asset Reinvestment

One-time capital closes the gapSpikes in Asset Reinvestment spending help reduce backlog

Page 65: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Backlog decreased with higher spendingPeers’ backlog grows from lower spending

$-

$20

$40

$60

$80

$100

$120

2006 2007 2008 2009 2010 2011 2012 2006 2007 2008 2009 2010 2011 2012 2013

Backlog of Need – Regionally AdjustedPeers University of San Francisco

$/G

SF

Page 66: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

$0.0

$5.0

$10.0

$15.0

$20.0

$25.0

$30.0

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

Mill

ions

Total Project Spending

Annual Stewardship Asset Reinvestment

Is the funding mix sustainable?Investment targets will continue to grow – can capital keep up?

Stewardship projection

Currently projected capital

Target projections assume no changes in campus GSF

Page 67: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

As targets increase, backlog will grow againWithout one-time capital, backlog would double 2009 figure by 2020

$-

$20

$40

$60

$80

$100

$120

$140

$160

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

Total Backlog of Need

Projected backlog with elimination of one-time capital shows over $110M in growth

$/G

SF

Page 68: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Conclusions

Page 69: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Summary of main points

• San Francisco is one of the most expensive areas in the country, elevating costs for both campus operations & capital investment

• USF has more density compared with peer institutions

Regional factors influence campus profile

• Despite these stresses, campus appearance has improved in nearly every measure over the past 5 years, operating with similar resources as peer institutions

Operations remains competitive

• Reduced one-time capital will skew spending away from Space Renewal

• Lack of stewardship could reverse gains made through recent reinvestment

Anticipated trends in spending trigger alarms

Page 70: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Closing Thoughts from Panel

Page 71: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]
Page 72: Changing the Conversation: Making the Case for Funding Deferred Maintenance [APPA 2014]

Questions & Comments

John FerrisDirector, Facilities and Business Services

San Diego State [email protected]

(619) 594‐4967

Michael LondonAssistant VP, Facilities Management

University of San [email protected]

(415) 422‐4400

Thomas HubertyRegional Account Executive

Sightlines, [email protected]

(763) 458‐2407