chapter 3 the organization
DESCRIPTION
Engineering ManagementTRANSCRIPT
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The Organization
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Organization
-A group of people with a defined relationship to each other for a common purpose
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Impersonal
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The Organizational Structure:Organizational Structure
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Hierarchial Organization at four levels - as you go higher, tasks becomes morecomplex, more varied, long periods of time to accomplish
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Simplified functionalhierarchy
Product or Project based hierarchy
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A mix of functional andproject organizations
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Informal Organizations
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The Quality Organization
Total – embracing everyone including suppliers and customers- covers all activities of the company- covers commitment of the company to quality
Quality – is not a skill, it is a value- needs commitment, motivation, loyalty and others values
Management – management of quality process
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