chapter 4: managing information resources with databases copyright © 2013 pearson education, inc....

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Chapter 4: Managing Information Resources with Databases Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 1

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Chapter 4:Managing Information Resources

with Databases

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 1

Learning objectives

1. Information resources

2. Database advantages

3. Relational database

4. Master data management

5. Data warehouse

6. Information management

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 2

YouTube

• Founded in 2005

• Goal to create worldwide community

• Database of videos

• Within one year, 100 million videos per day

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 3

• Structured information

• Unstructured information

• Semi-structured information

• Metadata

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 4

Information resources

• Accuracy

• Precision

• Completeness

• Consistency

• Timeliness

• Bias

• Duplication

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 5

Quality of information

• Record• Field• Table

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 6

Managing information

• Redundancy and inconsistency

• Lack of integration

• Inconsistent definitions

• Dependence

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 7

File processing systems

• Reduced redundancy

• Integrity and accuracy

• Ability to adapt to changes

• Performance and scalability

• Security

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 8

Databases

• One to one (1:1)

• One to many (1:M)

• Many to many (M:M)

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 9

Database architecture

• Tables of records

• Link field in one

table to field in

another table

• Separates data from

paths to retrieve

data

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 10

Relational database

• Entities and

attributes

• Primary key

• Normalization

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 11

Data model (1:2)

• Relationships and foreign keys• Complex relationships

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 12

Data model (2:2)

• Structured query language (SQL)

• Interactive voice response (IVR)

• Natural language interfaces

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 13

Retrieving information

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 14

Managing the database

• Performance tuning

and scalability

• Integrity, security,

and recovery

• Documentation

Multiple databases

• Integration

challenges

• Shadow systems

• Master data

management

• Data stewards

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 15

Data warehouses

• Building data warehouses• Extract, transform, and load (ETL)• Data mining

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 16

Human element

• Ownership issues

• Databases without boundaries

• Stakeholders

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 17

Summary

1. Information resources

2. Database advantages

3. Relational database

4. Master data management

5. Data warehouse

6. Information management

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 18

• Video surveillance

• Automatic plate

number recognition

• Database

• Queries and data

mining

• Privacy

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 19

UK police case

Colgate Palmolive case

• $15 billion sales, 70 countries

• Consistency in products and data

• Colgate Business Planning (CBP)—profit,

loss and ROI by product, region, and retailer

• Reinvested $100 million in most profitable

promotions, goal $300 million

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 20

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 4 - 21