chapter 7 lecture 4 organizational culture

8/8/2019 Chapter 7 Lecture 4 Organizational Culture

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ORGANIZATIONAL CULTUREORGANIZATIONAL CULTURE

Chapter 7

Lecture 4


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CULTURE REVIEWEDCULTURE REVIEWED

Organizations also have a learned,

shared, interrelated set of symbols and

patterns of basic assumptions

The culture help the organizations cope

with problems it faces

external adaptation

internal integration


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CULTURE HELPS ORGANIZATIONS INTEGRATE

INTERNALLY (PPS) AND ADAPT/SHAPE

EXTERNALITIES (6 GLOBAL ENVIRONMENTS)

TO SURVIVE

Culture permeates the organization

Through knowledge acquisition

Organizational symbols Organizational stories

Organizational rites

,


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ORGANIZATIONAL KNOWLEDGEORGANIZATIONAL KNOWLEDGE

Explicitformalized and widely

distributed

Implicitnorms or how we do things

around here


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EXAMINE ORGANIZATIONALEXAMINE ORGANIZATIONAL

SYMBOLSSYMBOLS

What language is in use and where?

Who is pictured on annual reports, web

pages, or brochures?

What colors represent the company;

where are they used?

What logos are in use?


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ORGANIZATIONAL STORIESORGANIZATIONAL STORIES

TELL USTELL US what the employee is supposed to do

when in doubt

what to do when a high-status person

breaks the rules

how the little person advances within

the organization


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ORGANIZATIONAL RITESORGANIZATIONAL RITES

REINFORM NORMSREINFORM NORMS Rites of degradation dissolve a persons

organizational identity

Rites of enhancement recognizeaccomplishments or enhance power

Rites of renewal lubricate social relations

Rites of conflict reduction reduces conflict by

partitioning it

Rites of integration revive common feeling


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BUT INFLUENCES COMEBUT INFLUENCES COME

FROM MULTIPLE SOURCESFROM MULTIPLE SOURCES Professional training/groups

Family

Subgroups, e.g., R&D or accounting


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INCREASINGLY WE ALSO SEEINCREASINGLY WE ALSO SEE

business influences come not only from

domestic influences but also from

international and global businessactivities, e.g.,

subsidiaries

joint ventures and other strategic alliances


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OFTEN CREATING CULTUREOFTEN CREATING CULTURE

CLASHCLASH between parent and subsidiary

among managers


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THUS IN A GLOBAL WORLD,THUS IN A GLOBAL WORLD,

BUSINESSES BECOME CULTURALBUSINESSES BECOME CULTURAL

CONDUITSCONDUITS

ee page 207 ofIntroduction to Globalization

and Businessby Barbara Parker


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BUSINESS INFLUENCESBUSINESS INFLUENCES

CULTURE THROUGHCULTURE THROUGH

Global entertainment and electronic media

Global travel

Global language

Global demographic groups

Global elite

Global teens

Business behaviors


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GLOBAL INFLUENCES OFGLOBAL INFLUENCES OF

BUSINESS ON CULTUREBUSINESS ON CULTURE

Make global businesses more central to

Cultural change

Cultural concerns

And cause them to interact more with

social actors such as NGOs and

governments

chapter 7 lecture 4 organizational culture

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